AssistLoop

AssistLoop is for businesses that want to answer website visitors’ questions automatically and bring in a support teammate when needed. Train an AI agent on your website, uploaded documents, text, and specific question-and-answer pairs, so it can respond using your business information rather than general web content. Add the chat widget to a site with a script or supported platform plugin, and customize its appearance to match your brand. The agent can handle common support questions, collect leads, book meetings, and connect to your systems through custom API actions. When a conversation needs a person, a teammate can take over in the shared live-chat inbox; conversations can also be turned into tickets. AssistLoop may suit teams looking for a website chatbot alongside human support and basic support workflows, rather than a bot that only answers FAQs.

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