레이니 is an AI-powered customer communication and appointment management platform for clinics, hospitals, law firms, and other service businesses. It brings inquiries from KakaoTalk, LINE, Instagram direct messages, and phone into one workspace, enabling businesses to manage customer conversations across multiple channels.

The platform provides automated, multilingual customer support based on registered services, prices, schedules, and operating policies. When needed, staff can take over conversations directly. 레이니 also supports appointment booking by suggesting available times, preventing double bookings, adding confirmed reservations to a calendar, and sending reminders and review requests.

Businesses can create service landing pages from their catalog information, with updates to prices and services reflected across the pages and AI responses. Built-in conversion analytics tracks the customer journey from inquiry to confirmed appointment by channel and page, helping teams understand which sources generate bookings. 레이니 is designed to connect with existing business accounts and streamline lead management, online booking, customer support, landing page creation, and conversion tracking in one platform.

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