Page 8 - Top LabiDesk Alternatives
Helpshift
helpshift.com
Helpshift, a subsidiary of Keywords Studios, is a consumer-first digital support platform that provides an efficient, personalized, modern support journey. Conversational AI, machine language translation, automation, and segmentation quickly resolve consumer problems across immersive channels like m...
Apty
apty.io
Apty, a cloud-based software solution, helps enterprises streamline their operations and increase efficiency through guided employee experiences and proactive analytics that accelerate digital adoption and process compliance. Using Apty’s successful best practices methodology for digital adoption, e...
Vivantio
vivantio.com
Vivantio is a service management platform with built-in CRM, powerful workflow builder, customizable ticket routing and prioritization, branded self-service portals, and no-code configuration. Vivantio streamlines processes for service teams in B2B Customer Support, IT, Facilities, HR, Legal, Finan...
Product Fruits
productfruits.com
Product Fruits is the AI-driven platform designed to supercharge product growth. They provide product adoption and engagement flows that simply work. Automatically onboard users, guide them to unlock the full value of the application, and watch conversions soar. Their powerful feature set includes:...
Mavenoid
mavenoid.com
Mavenoid is the Intelligent Support Platform specifically designed for products and devices. Mavenoid’s purpose-built technology delivers best-in-class customer support with intelligent troubleshooting and personalized remote support that delivers resolution rates of 58% and up. With Mavenoid, produ...
LiveHelpNow
livehelpnow.net
LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazing customer experience. Whether you’re looking to improve large scale call center operations and help desk functionality or simply want to implement better lead generation and custome...
Glia
glia.com
Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers. Glia's ChannelLess™ platform architecture powers seamless customer interactions across call center, digital, web, and AI automation. Glia is reinventing how businesses support th...
Ozonetel CloudAgent
ozonetel.com
CloudAgent is Ozonetel’s cloud-native Contact Center as a Software (CCaaS) Platform that is trusted by India’s leading brands for running efficient, cost-effective, and scalable contact center operations. It combines the capabilities of multi-channel ACD, intelligent IVR, powerful dialers, quality m...
Fluid Topics
fluidtopics.com
Fluid Topics’ AI-Powered Content Delivery Platform (CDP) is a software solution that collects and unifies all types of documentation, no matter the initial source and format, and then feeds the relevant content to any digital channel, device, and application, in context with the users’ needs and env...
Ada
ada.cx
Ada is the world’s leading customer service automation company. Built for the digitally transforming enterprise, Ada’s AI-powered customer service automation platform helps companies effortlessly resolve their customer inquiries in any language or channel. Since 2016, Ada has powered more than 4 bil...
Aquant
aquant.ai
Aquant’s Service Co-Pilot platform helps enterprise organizations reduce service costs, improve customer experiences, and identify the best solution to any service-related issue. Using a service domain-specific natural language processing model, Aquant’s best practice engine mines service data, incl...
Neuron7.ai
neuron7.ai
Neuron7.ai is the leader in Service Resolution Intelligence, delivering 90%+ resolution accuracy in complex service environments. Neuron7 brings together knowledge from people, data, and interactions across thousands of products and issues into a Smart Resolution Hub. AI offers the best next step ...
livepro
livepro.com
livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers. Trusted globally for over two decades, livepro streamlines intricate processes, communicates critical updates in highly regulated industries, enhances productivity by reduci...
Turf
useturf.io
Turf is the community platform for SaaS companies. The platform provides easy to use forums that empower in-depth discussions between your users. Let your users perform self-service by answering each others questions. A community built with Turf provides one single meet point for your users with co...
Guidejar
guidejar.com
Guidejar is a versatile SaaS platform designed to simplify the process of creating interactive product demos, guides, and tutorials. With its user-friendly browser extension, you can capture your workflow step by step at your own pace without the need for complex video editing. Customize your guides...
Shelf
shelf.io
Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens for questions and instantly suggests the best answers in search, self-service portals, web forms, cha...
CoSupport AI
cosupport.ai
CoSupport AI has officially received a patent for its developments in the field of multi-model message generation architecture, Patent US11823031B1. CoSupport AI – the solution that enhances customer support and empowers businesses with data-driven insights. Leveraging Natural Language Understandi...
Chatmasters
chatmasters.io
Chatmasters is an AI-powered chatbot service that provides automated customer support and sales assistants to businesses. The chatbots are designed to understand products, services, and common customer questions in order to provide quick and accurate responses.
Aidbase
aidbase.ai
Aidbase is an AI-Powered eco-system designed to enhance customer support in start-ups. The eco-system features various products including an AI Chatbot that acts as the customer support agent, an email support component that handles customer support emails, and an AI-powered ticket system that resol...
DeepConverse
deepconverse.com
DeepConverse is an advanced artificial intelligence platform aimed at automating customer service processes. Through the use of AI chatbots, DeepConverse enhances customer experience and contributes towards business growth. The AI tool's key capabilities include the use of next-generation support c...
Interactions
interactions.com
Interactions provides Intelligent Virtual Assistants (IVA), which are AI-powered tools that enhance communication between businesses and consumers. Their technology combines artificial intelligence with human understanding to create engaging and effective interactions. The main goal of Interactions...
Engageware
engageware.com
Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses ...
Netomi
netomi.com
Backed by the world’s top AI leaders and trusted by the largest global brands, Netomi is the leader in customer experience AI for enterprises. Netomi provides multimodal and omnichannel Sanctioned Generative AI, ensuring brand-safe conversations at scale with built-in AI governance controls for acc...
SharurAI
sharurai.com
SharurAI is a dynamic player in the AI application building arena, offering on-demand AI chatbot services that are transforming the way businesses engage with their customers. With a focus on cutting-edge AI technology, SharurAI specializes in crafting custom AI chatbots tailored to the unique needs...
Huggy
huggy.io
Automate your services and centralize them on a single platform. Create chatbots to respond at any time, avoid accumulating tickets, organize your contacts, and track the results.
Essembi
essembi.com
Essembi is the software innovation hub that helps software companies accelerate their innovation cycle to become a leader in their market. In today’s fast-paced software world, the pressure to build great software is higher than ever. The speed of your software innovation cycle plays a pivotal role ...
Desk360
desk360.com
Desk360 is an omnichannel customer support platform, enabling businesses of all sizes to have a 360-degree view of their customers and utilize a next-gen inbox for their mobile apps and websites. It lets you to communicate with your customers on any channel (email, live chat, social media, WhatsApp,...
OvationCXM
ovationcxm.com
OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits. The OvationCXM Platform, C...
Ariglad
ariglad.com
The first AI platform that integrates with support channels and release notes to auto-maintain your knowledge base. Ariglad suggests new articles, updates existing ones, detects duplicates, and merges them. Basically, it puts your knowledge base maintenance on auto-pilot.
Fundamento
fundamento.ai
Fundamento is an AI voice bot for enterprise contact centers. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company an...