Page 23 - Top IBM Alternatives
Relay Network
relaynetwork.com
Relay is the “customer for life” SaaS company for organizations to more meaningfully engage with their customers. Used by hundreds of teams responsible for the customer experience of over 70 million customers, the Relay Feed provides you with a dedicated, 1:1 engagement channel for every person you serve. Built for the highest rate, quality and depth of engagement, the Feed is populated from day 1 with high-value experiences: those that benefit you and your customers equally. Learn why institutions in financial services, health insurance, pharma and other verticals choose Relay to deepen their customer relationships, loyalty, and trust in order to have more customers for life.
Pocketstop
pocketstop.com
Pocketstop is a communication software solutions company who empowers companies to create personalized, automated messages designed to provide rapid ROI backed by the industry’s best support at a cost customers can afford. Our commitment to excellence propelled us to become the industry’s pioneer in innovative and effective technologies with a portfolio of customer-focused products designed to drive audience behavior, improve efficiency, provide insight and actionable data for decision making and improve ROI to our customers by improving their existing internal or customer communication strategies. The official Pocketstop app for RedFlag (mass notification system) and M360 (multi-channel marketing solution with proximity messaging). RedFlag – Mass Notification System RedFlag is the easiest way to allow for the distribution of critical information. Our solution is a simple, multi-channel mass notification system allowing you to deliver real time alerts and critical information to groups or individuals of any size via email, text messages, voice calls, social media, intranet, signage, and other endpoints. RedFlag can be used for tenant communications, emergency communications, internal message delivery, staffing notifications, and more. M360 - Multi-channel Marketing Solution M360 is an end-to-end marketing solution that streamlines multi-channel marketing execution, delivers personalized messages to shoppers at the most influential moments, and provides user-friendly reporting on KPIs that matter.
VertexOne
vertexone.net
VertexOne is the leading provider of cloud-based SaaS software powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 450 customers in the cloud, it capitalizes on its deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, it empowers its customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.
Transcend
transcend.io
Transcend is the all-in-one privacy platform that makes it easy to encode privacy across your tech stack. From data discovery to universal opt-outs, we help leading brands easily handle today's privacy projects and rest easy for whatever lies ahead. Transcend offers data governance solutions that help companies achieve privacy compliance through powerful data mapping and data discovery, automated data subject requests, and simple cookie consent, all with industry leading security. Trusted by top brands like Groupon, Brex, Robinhood and Clubhouse, Transcend offers a variety of solutions for your privacy needs: * Transcend Data Discovery & Classification offers silo discovery, data classification, and ROPA compliance reporting. It is the only solution that ensures the systems discovered in your data map are comprehensively included in user deletion, access or modification requests. * Transcend DSR Automation is the easiest and most comprehensive way to delete, return, or modify a person's data or preferences across your tech stack. * Transcend Consent Management is the only solution that governs both client-side and backend user consent for complete compliance, with custom consent experiences for any region, device, or domain. * Transcend Assessments mitigates data processing risks with smarter, collaborative Data Protection Impact Assessments (DPIAs), Transfer Impact Assessment (TIAs) and AI Risk management, directly embedded into your data map.
Mindful
getmindful.com
Mindful is a best-in-class customer experience solution for the world’s biggest brands. For us, customer-centricity is key—so they bridge the gap between experiences, bringing customers the help you need at a time that’s best for your. Mindful adds emotional intelligence to every interaction by transitioning customers across channels like voice, digital, text, and in-person to provide a premier experience for customers, an empowered experience for agents, and peak efficiency for brands. * Winning the customer journey is critical to a thriving brand, and Mindful bridges the gaps between disconnected experiences. * Digital dead ends are replaced by no-code call schedulers, carrying context over for the customer while creating predictable queue volume. * Traditional hold times are a thing of the past by providing premier callback in the IVR. * Customers expectations are managed with status updates and options to reconnect via SMS. The biggest Fortune 500 brands have been using Mindful to improve contact center metrics like AHT, ASA, Abandonment, and agent happiness. Satisfaction metrics like CSAT, NPS, CES are also improved thanks to seamless transitions and agent preparedness. It all comes together for the very best customer experience that drives revenue and loyalty.
Acqueon
acqueon.com
Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in regulated and non-regulated industries in achieving their revenue generation goals and revenue recovery objectives. Covering a range of essential use cases including Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management, Acqueon enables customers to elevate sales performance and enhance customer satisfaction. We achieve this through the automation of communication workflows, optimizing human resources, utilizing predictive analytics and AI for strategic customer engagement, ensuring compliance with privacy and communication regulations, and seamlessly integrating with existing communications infrastructure and record systems. With more than 110,000 agents and 200 global customers placing their trust in Acqueon, businesses experience increased revenue outcomes while fostering lasting, loyal customer relationships.
Book4Time
book4time.com
Book4Time is a global provider of a cloud-based all-in-one management solution for spa and wellness businesses in over 100 countries. Founded in 2004 by Roger Sholanki and named one of PROFIT 500 Canada's Fastest Growing Companies, Book4Time is a Canadian company and the preferred solution for several of the world's largest and most prestigious beauty and wellness brands on a global scale, with a market reach of over 20 million consumers, managing more than $1.5 billion in annual transaction volume. It is an innovator by nature and continually pushes the boundaries of what’s possible. Whether it is reinventing what drives the spa industry or turning its insights into new unsolved challenges, it is always looking ahead to what’s coming up. Book4Time has increasingly served top luxury hotels’ spas from all over the globe since 2004 and continues to expand its customer base, always innovating and staying one step ahead of the rest of the spa management software providers.
Hippo
jungleworks.com
Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.
ipSCAPE
ipscape.com
IPscape empowers organisations to build customer moments that enhance trust, loyalty and engagement in the AI-era. They provide AI-powered contact centre and communication technology that creates seamless omnichannel customer experiences across Voice, Email, Web Chat and emerging channels. They empower organisations to orchestrate customer journeys that delight their customers to better serve, understand, and respond to their needs. Easily extend the SCAPE platform to meet your unique business requirements by leveraging API’s and integrations to achieve interoperability with a range of internal systems including your CRM, Business Intelligence, and Workforce Management tools.
eGain
egain.com
eGain is a leading AI-powered knowledge platform designed to enhance customer engagement and improve operational efficiency across various industries. With a focus on providing trusted knowledge and process know-how, eGain offers a range of solutions that help organizations manage customer interactions effectively. Key Features: * AI Knowledge Hub: This centralized solution helps create, curate, and deliver knowledge at scale, ensuring that customer service teams have access to the right information at the right time. * Conversation Hub: eGain facilitates seamless multi-channel communication, allowing businesses to engage with customers through various platforms including chat, email, and social media. * Analytics Hub: The platform provides in-depth analytics to measure performance, customer satisfaction, and operational efficiency, enabling continuous improvement.
TurboDocx
turbodocx.com
TurboDocx is a comprehensive platform that automates the generation of business documents and slide decks, helping organizations streamline content creation and maintain consistency across all deliverables. Whether it’s creating proposals, reports, statements of work, or presentations, TurboDocx allows users to efficiently generate materials from customizable templates, integrating seamlessly into existing workflows through robust API and SDK support. On the AI side, TurboDocx takes automation to the next level by using AI to intelligently extract relevant content from various data sources and apply brand-specific styles. The platform ensures that documents not only convey the right information but also stay aligned with your brand’s visual guidelines. TurboDocx AI analyzes your content, organizes it within pre-defined templates, and formats it according to your specific brand rules, from fonts and colors to overall design structure. This reduces manual input, eliminates errors, and ensures that all generated documents maintain a consistent, professional look while keeping your brand identity intact.
TenForce
tenforce.com
TenForce is a dynamic company with a very specific mission: to deliver cutting-edge software products in a pragmatic way. They are experts in semantic technology, machine learning, and big data with broad experience in digitizing business processes. Combining the two sides, they add a layer of cognitive capabilities to their products to augment their customers' intelligence and efficiency by a factor (or force) 10.
Solix ECS
solix.com
Solix ECS is a fully managed cloud content platform designed to help businesses store, organize, govern and share enterprise content securely. With Solix ECS, organizations can now enable cloud based - employee file storage and sharing - enterprise file archive for every department and application - governed cloud repository for content driven applications and much more at an incredible price as low as $0.24/GB (all features and unlimited users) ECS also makes file management and collaboration easy with secure sharing, collections, comments, tags, annotations, watermarks, and redactions and a powerful file viewer. Additionally, ECS empowers IT and governance teams to efficiently manage petabytes of unstructured content with advanced features such as content management, progressive retention, progressive legal hold, progressive classification, audit reports, encryption, redaction, versioning and user management.
Notarly
notarly.fr
Notarly is the first activity management platform intended for creative notaries and their collaborators. Manage your study activity with peace of mind. Save time. And refocus on the essentials.
Litera
litera.com
Litera has been at the forefront of legal technology for 25+ years. As a global leader in workflow, AI-powered due diligence review and analysis, collaboration, and data management solutions, Litera provides legal teams with streamlined technology for creating, analyzing, and managing their documents, deals, cases, and data. Litera’s solutions help law firms and legal teams around the world to work more efficiently, accurately, and competitively, and to provide their clients with usable and actionable information.
isoTracker
isotracker.com
isoTracker Solutions Ltd is one of the leading suppliers of quality management software solutions powered by the isoTracker QMS software platform. The company provides a wide range of solutions, including Document Control, Complaints Management, Audits, Non-Conformance Management, Training, CAPA, Risk Management and more..., helping organizations manage and control all areas covered by ISO 9001, ISO 14001 & ISO 45001. Through integrated cloud-based solutions that can easily be set up and run within a few minutes, isoTracker Solutions provides organizations of all sizes and industries with easy-to-use and affordable quality management solutions. Core benefits of the isoTracker software include: • User-friendly software solutions that requires little training • Affordable solutions that ensure a quick return on investment • Reliable and secure systems using a centralized repository that is accessible from any location • Comprehensive product range that incorporates all aspects of quality management • Intuitive system that facilitates the process of continuous improvement In addition, isoTracker Solutions Ltd is partnering on a global basis with an increasing number of quality assurance consultants that has the objective of increasing the geographical availability of its isoTracker product offering.
Facilitr
facilitr.com
Facilitr is a SaaS solution that simplifies the capture, organization and management of all documents associated with facilities. It makes them smart, so they alert facilities teams to events and expirations. Facilitr is the first comprehensive solution built from the ground up for managing facilities documents. It provides easy-to-use ways, including a mobile app, to scan and capture photographs, permits, plans and documents; a method for tagging each document to make it easily findable by facility, type, date and exception; and analytics and push notifications to ensure customers understand and can act on facilities-related issues. Facilitr supports teams at thousands of facilities in North America.
SlideHub
slidehub.io
SlideHub provides ambitious professionals: - A central slide (and document) library that makes it easy to find the right slides - The world's fastest on-demand PowerPoint design service - Customer-obsessed customer success and implementation support SlideHub has been serving a growing number of advisory businesses and B2B organizations across the globe since 2016. As of 2024, SlideHub employs 40+ full-time professionals across offices in Denmark, Portugal, and Mexico.
docutize.ai
docutize.ai
docutize.ai is an AI, GPT & OCR powered Cloud-based Data Extraction solution helping Businesses Capture, Validate and Organize Tabular and Text Data from any Business Document.
Access Unify
accesscorp.com
Access Unify is how you support the management of hybrid paper and digital environments. You can eliminate redundancies and streamline collaboration across your organization, no matter where everyone is working. With a flat-rate monthly fee, you can predict and manage your costs.Leading-edge technology. World-class services. The beginning of your digital transformation journey.
Redmap
redmap.com
Redmap is a privately owned Australian organisation founded in 1996. With operations in 4 countries and a customer base in excess of 30,000 businesses, Redmap is extremely well established as Document Management experts. Redmap develops OEM software for some of the largest technology businesses in the world. Complemented by specialist industry alliances Redmap is dedicated to solving your document automation challenges. The offerings are focused on two primary business requirements: ** Document Automation. Many business processes, such as Accounts Payable and Accounts Receivable, rely heavily on the manual keying of data from paper documents. As document automation experts, we have proven methodologies to improve these business processes. With Redmap's smartSolutions, the once manual process of receiving, approving, coding and filing of finance documents, in many cases now simply requires the document to be scanned. ** Document Archiving. Organisations realise that storing paper in filing cabinets for long-term retention is no longer a viable business practice. Redmap's archiving tool allows users to scan the paper document or import emails or other electronic documents. These documents are then accessible via the web and searchable by the keywords (added during filing) or any word within the document.
FirstHR
firsthr.app
FirstHR is the brand new all-in-one HR platform that will unite all HR processes from hiring to firing in one interface so you can create an ultimate dream team because only such teams achieve the impossible and change the world. FirstHR is primarily focused on small businesses and recruiting agencies. The main focus of FirstHR is the selection and development of a team with a pinch of artificial intelligence. The platform interface is clear to everyone, so you can use the platform without special training. FirstHR aims to achieve maximum digitalisation and efficiency of HR processes. The platform improves the quality of personnel selection, simplifies HR processes, identifies the best employees, and identifies problems in the team. The ultimate goal of the platform is to significantly reduce time and financial costs for HR. The platform solves a whole range of HR problems that are especially typical for small businesses. These problems include unsuccessful recruitment, ineffective use of employee time, insufficient employee feedback, and limited employee access to important HR information.
EisenVault
eisenvault.com
With process efficiency measures taken by the new Indian government and with increasing acceptance of technology among small & medium enterprises (SMEs), the time is ripe for digital document management systems. EisenVault aims to capitalise on these positive macro-economic conditions and gain marketshare among the SMEs of India (and beyond) by offering a highly usable offering with zero installation and maintenance hassles. EisenVault is a Nasscom 10K startup. They started as a Records Management company in 2014. They have quickly evolved to suit market needs and continue to innovate at lightning speed. They are agile, highly professional and a great place to work. The co-founders have extensive experience working with large multinationals in document management and have studied at the World's best universities. EisenVault is headquartered in New Delhi, India. They have technical resources spread across the globe, with people working for us in Europe and Australia.
Kivo
kivo.io
Kivo is a compliant document, content, and process management platform specifically tailored to the life science industry. Kivo offers Document Management (DMS), electronic Trial Master File (eTMF), Regulatory Information Management (RIM) and Quality Management (QMS) solutions, as well as ICH templates. Kivo's customers include sponsors of pharmaceutical, biologic, or other therapeutic products, medical device products, as well as consultants and service partners. Kivo is a Software-as-a-Service - meaning we charge a subscription fee for access to the platform. The services we provide include implementation, setup, maintenance, continuous validation, training, and more. Kivo is stored entirely in the cloud, meaning there is no on-premises component. Kivo requires no IT to deploy.
Cognidox
cognidox.com
Cognidox is an affordable document management and eQMS platform that streamlines product development for scaling medical device and high-tech companies. Cognidox offers products that you can use for internal and/or external document control.For an internal solution that is on-premise / behind your firewall Cognidox offers the CogniDox DMS option. For a private cloud-based document management solution for internal documents then CDOX is the option. If you want to publish documents to an external audience then the XtraNet managed customer portal option is the product to consider. Cognidox's products have two main differentiators: 1. Because Cognidox focus on High Tech product development, CogniDox DMS is integrated with many other software tools used in that sector 2. Access to content is controlled by their proven XtraNet licensing engine, which gives maximum control over content publication, visibility and entitlement
Mango Practice Management
mangopractice.com
Mango Practice Management (formerly ImagineTime, Inc.) has been providing innovative and affordable time and billing software since 1998. At the request of their clients, they expanded their software to include add-on modules for due date tracking, document management, calendar and client relationship management, and integration with QuickBooks and tax software. Their focus is on the small business marketplace and their approach is let the customer pick which mix of modules is appropriate for their firm. As a firm grows their client base and expands their services, ImagineTime is still the perfect fit due to the ease and low cost of adding on modules. Their corporate mission is to help you imagine and realize the time and money you can save through efficient practice management. Their software is designed to be easy to use yet powerful enough for even the most demanding environments. They care about your success, and they are driven to provide world class solutions to today's practice management challenges.
PairSoft
pairsoft.com
Free your team from manual processes. PairSoft’s AP automation, procurement, and document management solutions elevate teams above routine, transactional work so they can drive strategy and make an impact. PairSoft, one of the strongest financial automation platforms for mid-market and enterprise organizations, comprises a product lineup that natively integrates with Microsoft Dynamics, Blackbaud, Oracle NetSuite, Oracle Financials, and Sage Intacct ERPs, among others. From procure-to-pay to fundraising and document management, their automation solutions have been tailored over two decades to boost financial teams to the top of your industries.
Conga
conga.com
Conga crushes complexity within an increasingly complex world. With their revenue lifecycle management solution, they transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team. Their approach is grounded in the Conga Way, a framework of entrepreneurial spirit and achieving together to champion their 11,000+ customers. They are committed to their customers and to removing complexity in an increasingly complex world. Their solutions quickly adapt to changing business models so you can normalize your revenue operations. Conga has global operations across North America, Europe, and Asia.
Boulevard
joinblvd.com
Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses. It has earned the trust of thousands of salons, spas, barbershops, MedSpas, and other self-care businesses across the nation by striving to give them the same incredible service and support they give their clients. Its innovative platform delivers personalized, enjoyable experiences with online appointment scheduling, seamless business management, marketing, and payments that are simple, elegant, and reliable. Developed in collaboration with industry-leading owners and operators, its easy-to-use platform-as-a-service is carefully designed to drive revenue, automate workflows, and convert every visitor into a valuable, long-term client. By facilitating a better, more personalized client experience, it empowers businesses to give their clients more of the magical moments that matter most. As a venture-backed, fully remote startup based in Los Angeles, it is innovating at the intersection of beauty and technology. It is thoughtfully unapologetic about challenging the status quo in its pursuit to help people become the best version of themselves. It leverages technology, design, and style to unleash the untapped potential in all of us, drive real results, and improve the lives of its customers and the clients they serve.
Document Logistix
document-logistix.com
Document Logistix is a document management software provider that helps to eliminate the use of paper and automate digital workflows to improve business processes. Their in-house development team have been innovators in digitisation for 25 years. They help organisations to enhance current systems or achieve digital transformation from scratch to increase productivity and (post Covid) to ensure business continuity. Document management technology has risen in strategic importance as a critical component of any business and is no longer only a source of cost efficiencies. They provide their scalable document management software to an ever-expanding range of SME and blue-chip clients around the world. Their flexible platform helps organisations to manage the full life-cycle of documents and data from capture and indexing, through workflows with thresholds and alerts, to auto-retention and deletion that ensure regulatory compliance. If required, they can migrate legacy paper records in their in-house scanning bureau to help organisations to centralise records quickly. Thereafter, integration with your organisation’s current systems is crucial to deliver a collection of individual services, such as document ingestion, access controls, search, and publishing features. This new breed of content services can contain a set of microservices as an integrated suite, or with common repositories, to accommodate different user types in your organisation. Their software powers the operations of many high-document volume businesses, including major logistics companies, retailers, legal and insurance firms, charities, tourist organisations, government departments and law enforcement agencies. Their office in the USA works closely with District Attorneys, energy companies and manufacturers. Document Logistix is committed to understanding your business and its needs in order to provide the best document management solution, and ensure a demonstrable ROI on your investment.