Page 2 - Top Hightouch Alternatives
dotdigital
dotdigital.com
Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. Trusted by over 4,000 brands across ecommerce, retail, not-for-profit, education, financial services, and other sectors, Dotdigital enables marketers across the globe. Headquartered in London and established in 1999, Dotdigital is focused on building trusted, connected, and future-proofed solutions that empower customer-obsessed businesses. Learn more at dotdigital.com.
SnapLogic
snaplogic.com
SnapLogic is a commercial software company that provides Integration Platform as a Service (iPaaS) tools for connecting Cloud data sources, SaaS applications and on-premises business software applications. Headquartered in San Mateo, CA, SnapLogic was founded in 2006. SnapLogic is headed by Ex-CEO and Co-Founder of Informatica Gaurav Dhillon, and is venture backed by Andreessen Horowitz, Ignition Partners, Floodgate Fund, Brian McClendon, and Naval Ravikant. As of 2017, the company has raised $136.3 million.On December 10, 2015, SnapLogic announced a $37.5 million funding round led by Microsoft and Silver Lake Waterman along with existing investors Andreessen Horowitz, Ignition Partners, and Triangle Peak Partners. This made the total investment raised at $96.3 million for SnapLogic at the time of this announcement.In 2019, SnapLogic had raised a total of $208.3M.
Lexer
lexer.io
The Lexer Customer Data and Experience Platform (CDXP) serves as your all-in-one hub for insight-driven marketing, sales, and customer service. With an enriched single customer view, maintained in real-time and accessible across all platforms, you can genuinely understand and engage customers to drive profitable growth. Lexer’s onboarding, implementation, and strategic consulting services will help fill any gaps in your team’s resources to ensure a smooth, successful CDXP adoption. CUSTOMER DATA PLATFORM > With one of the simplest integrations in the industry, Lexer’s CDP will effortlessly combine, cleanse, standardize, and enrich your data into an actionable single view of the customer. Our tools and team will help boost your customer IQ with AI-powered predictive analytics, third-party data enrichment, and targeted customer surveys. MARKETING > Lexer’s marketing solution enables you to quickly identify the right customers, messages, creative, and channels for your marketing campaigns. Designed for business users—not data scientists—our easy-to-use tools allow you to orchestrate highly targeted campaigns across every channel, reducing waste and improving engagement. With effective tools to track change and quantify impact, you can easily demonstrate the value of your marketing activities. RETAIL > Lexer’s retail solution guides sales associates through interactions with each customer to improve the relevancy and impact of the in-store experience. Complete customer profiles allow you to build authentic relationships at scale. With access to detailed purchase histories and preference information, you can tailor the customer experience, capture data that’s traditionally lost, provide informed product recommendations, and configure next best actions for consistently high-quality engagement. SERVICE > Lexer’s service solution brings all customer data, inboxes, workflows, and feedback forms together to enable informed, fully contextualized service interactions. With access to rich insights about the person behind each service request, your team can enter every conversation with the full context they need to provide consistent, high-quality service. Pre-configured next best actions for common requests allow you to guide agents’ responses and achieve personalization at scale. We are a private, Australian-founded company with a team of 100+ working with over 150 brands in Australia, Asia and the USA.
Solitics
solitics.com
Solitics is an innovative customer engagement platform specializing in Visitor activation, Customer engagement and state-of-the-art Aanalytics suite. The platform enables B2C brands to automate, personalize and fully manage their customer life cycle, implementing most ambitious vision and driving growth. With a commitment to rapid implementation (live in 45 days!) and continuous innovation, Solitics partners, and customers witness outstanding results across their conversion, retention and LTV. Hundreds of worldwide brands across multiple verticals are engaging their customers in an innovative and personal way, in real timer, employing Solitics.
Workato
workato.com
Workato is the leading Integration and Automation Platform. Recognized as a leader, Workato enables both business and IT teams to integrate their apps and automate business workflows without compromising security and governance. It enables companies to drive real-time outcomes from business events. There is no coding required, and the platform utilizes Machine Learning and patented technology to make the creation and implementation of automations 10X faster than traditional platforms. Over 7,000 of the world's top brands and fastest-growing innovators run on Workato including the #1 SaaS company, #1 enterprise collaboration company, #1 financial services company, #1 bakery cafe chain, #1 big data company, #1 cloud content management company, #1 home improvement company, #1 professional soccer league, #1 arts and crafts retail store, and more.
FullContact
fullcontact.com
FullContact Inc. is a privately held technology company that provides a suite of cloud-based software products for businesses, developers, and brands. Their main focus is privacy-safe Identity Resolution and real-time API integration. Their suite of offerings includes products like Enrich, which utilizes technology to augment customer data. FullContact is headquartered in Denver, Colorado, U.S., and has offices in Dallas (U.S.), and Kochi (India).
ElectroNeek
electroneek.com
Workflow Automation Platform: Your Enterprise IT Glue. Connect, Integrate and Automate to unlock unlimited efficiency gains for your repetitive business processes. Robotic Process Automation and Document Processing made easy to use with the power of AI. ElectroNeek is an Intelligent Automation Platform transforming business process management in enterprises by integrating AI bots with employee workflows, automating routines, and helping humans to focus on more creative and strategic tasks. ElectroNeek provides a wide range of exciting low-code automation tools based on RPA, IDP, AI and GPT-4 (Conversational and Generative) technologies.
SyncSpider
syncspider.co
SyncSpider is a universal marketing tool that helps you synchronize your web app data across 100’s of channels and platforms.You can sync all your Webapp data like contacts, support tickets, tasks and product details to your CRM or to other apps. SyncSpider will easily automate your everyday time-consuming tasks! SyncSpider eliminates any need for copy-pasting the data manually. From your customer data, sales, inventory, tasks, support tickets to everything else – simply update your data at one place and SyncSpider will sync it with all your active platforms in seconds.
Bluecore
bluecore.com
Bluecore is a retail marketing platform that helps marketers turn data into revenue-generating campaigns, in minutes. With data built directly into campaign workflows alongside point-and-click predictive models, retail marketers can leave manual processes in the rearview and trigger any communication and automate the who, what, when, where of every email, mobile, site, and paid media message for each individual shopper. More than 400 brands trust Bluecore to rapidly increase customer retention and drive predictable revenue, including Express, Bass Pro Shops, Lenovo, Steve Madden, Alo Yoga, and Lulu & Georgia.
WebEngage
webengage.com
WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with their users across various digital channels. With its comprehensive suite of tools and solutions, WebEngage empowers businesses to understand, engage, and retain customers effectively. - UNIFY CUSTOMER DATA: WebEngage enables businesses to consolidate customer data from various sources, providing real-time insights and allowing dynamic micro-segmentation for targeted campaigns based on specific customer attributes and behaviors. - MULTI-CHANNEL JOURNEYS: With WebEngage's intuitive drag-and-drop workflow builder, businesses can seamlessly design and automate multi-channel customer journeys, ensuring consistent and personalized experiences across channels such as email, SMS, push notifications, and more. - TARGETED CAMPAIGNS: WebEngage empowers businesses to automate personalized campaigns triggered by customer actions and predefined business events. This ensures timely and relevant communication to enhance customer engagement and conversion rates. - AI-DRIVEN PREDICTIVE MODELS: WebEngage Analytics dashboard empowers all metrics required to segment, engage and retain priority customers, churn to convert windows and ROI optimization,This allows businesses to focus their interventions and campaigns for maximum impact and better ROI. - 1:1 PERSONALIZATION: WebEngage enables businesses to deliver personalized experiences at scale. By incorporating user intent, preferences, and other relevant data, businesses can tailor their communications to each individual customer, fostering omni-channel customer engagement. What's more? WebEngage’s platform is quick and easy to integrate. Compatible with range of ESP and MSP, all it takes is a few hours from the tech team. Presence across the globe: With headquarters in India, WebEngage has expanded its operations globally with offices and presence in the Middle East & Africa region, Southeast Asia, and South America.
Tines
tines.com
Tines is the smart, secure workflow builder for your whole team. You can use Tines to build any workflow or process – regardless of complexity. Get up and running in minutes, not days or weeks. There's no code, and no custom development. Teams at McKesson, Mars, and Oak Ridge National Laboratory trust Tines to power their most important workflows. The result? Greater efficiency, reduced risk, and more time to do the work that matters most. You can start building right away, by signing up for our always-free Community Edition and importing one of our pre-built workflows from the library.
Whalesync
whalesync.com
Sync data instantly across tools like Airtable, Webflow, and Notion. Simplify your work and get accurate data where you need it - all with no code.
Leadspace
leadspace.com
Leadspace is a software as a service (SaaS) Data Science Company that provides a B2B Customer Data Platform. The company's products unifies multiple data sources, 1st party and 3rd party sources from social media, contact databases and customer relationship management systems and Marketing Automation platforms.
elastic.io
elastic.io
elastic.io's microservices-based, cloud-native integration platform as-a-service (iPaaS) enables organizations to enhance integration capabilities across SaaS, on-premise, IoT and Mobile systems. With elastic.io iPaaS and its API-first approach, IT departments can foster digital transformation in their companies by connecting multiple cloud-based and on-premise applications, databases, systems and platforms easier and faster. elastic.io empowers organisations to enjoy the full potential of what the cloud has to offer and react faster to changing key business priorities. Check out our Blog at https://www.elastic.io/blog
WayMore
waymore.io
WayMore is an innovative all-in-one omnichannel marketing cloud platform, which consists of many different tools, aimed at increasing sales and reducing marketing costs. The high technology of the platform is based on data collection, analytics, automation, and digital marketing. WayMore is for all businesses, regardless of industry or size. The simple design of the platform makes the user experience very easy. How? * Place your customers at the center of a comprehensive approach. * Consolidate all your data sources. Analyze the data with the power of AI to understand better your audience. * Micro-segment your audience to maximize the engagement rate. * Communicate with each audience segment with the right channel, at the right moment, and with the right content. * Implement automations to avoid manual tasks. Why? * Turn prospect leads to loyal customers. * Save time & effort.
Totango
totango.com
Totango is customer success software businesses can't outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity, retention, and expansion. Prebuilt customer success programs that are embedded with industry best practices make it fast and easy to get started, customize to your business, and achieve critical business outcomes at each stage of the customer journey. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, and Aircall—use Totango to integrate customer data for a 360-degree view of customer health, collaboratively manage their customer portfolio, and engage proactively and intelligently with their customers.
Strada
getstrada.com
AI agent for workflow automation. The Strada AI Agent builds automation workflows across Zendesk, Slack, Sheets and your internal APIs and databases. Strada automations are written in Python which you can audit, modify, and version control.
Pimcore
pimcore.com
Pimcore is an award-winning open-source software provider of data management and experience management solutions. With Pimcore, thousands of customers globally, including Burger King, Audi, Peugeot, and IKEA, are delivering digital experiences that create significant value for their businesses. Pimcore makes it fast and easy to build highly converting, consistent, contextual digital experiences and innovate on them at hyperspeed, collaborating in a single platform across the entire digital organization. It enables superior time-to-market and unmatched connectivity. Licensed open-source, it allows organizations of any size and industry to stay in full control of technology. Pimcore is used by more than 110,000 companies in 65 countries and is recognized as Gartner Peer Insights 'Customers Choice' 2022/23.
Treasure Data
treasuredata.com
Treasure Data helps enterprises use all of their customer data to improve campaign performance, achieve operational efficiency, and drive business value with connected customer experiences. The Customer Data Cloud, our suite of customer data platform solutions, integrates customer data, connects identities in unified customer profiles, applies privacy, and makes machine learning based insights and predictions available for Marketing, Service, Sales, and Operations to drive personalized engagement and improve customer acquisition, sales, and retention. We are the best fit for enterprises and fast-growing companies because we seamlessly integrate with your existing tech stack while delivering the fastest time to value, regardless of complex environments. Our enterprise-level safeguards ensure data quality, governance, security, privacy compliance, and scalability to help companies manage consent and reduce risk across brands and regions. Powerful and user-friendly tools unite data, analytics, and business users to improve efficiency and drive growth.
Arena
arena.im
Arena is developing the next generation of live engagement tools powered by first party data, to build trusted, live audiences everywhere. Our solutions - Live Chat, Live Blog, Arena Personas) leverage the most popular features from social media to quickly create deep engagement on any platform you manage. Over 20,000 customers trust Arena to bring their audiences together on the web, in apps, or at live events (or all three) to engage with content, community and commerce.
Superblocks
superblocks.com
Superblocks is a low-code platform for developers to rapidly build custom enterprise-grade internal applications. Thousands of organizations, from startups to large enterprises, use Superblocks to streamline customer support and drive operational efficiency. Superblocks accelerates development by exposing powerful building blocks with generative AI deeply embedded throughout; in a matter of minutes, developers can create their app layout via drag & drop UI, integrate with any database or API, configure permissions, and deploy their app to production. Everything in Superblocks is flexible and extensible, with a vast library of pre-built components and plugins which can be extended using Javascript or Python to fit your unique use-case. Additionally, Superblocks is AI-first, so you can natively leverage generative AI during development with the Superblocks Copilot, enrich applications with AI, and expose AI capabilities directly to end-users. Superblocks is built for the enterprise, with elite application performance at scale, robust audit logging, support for complex access controls, and an innovative agent-based approach to on-premise deployments.
Kong
konghq.com
As your organization’s software architecture evolves, you need a better method of brokering the exchange of information by your services. Increasingly, distributed systems and the rising adoption of microservices create new challenges for managing communications across your architecture. Kong API Gateway provides a fast, scalable and flexible platform for complex modern architectures. Kong API Gateway is available Open Source or as part of Kong Enterprise, which is a full lifecycle service management platform that secures, manages and monitors all your services to accelerate innovation across all platforms, protocols and deployment patterns. Kong Enterprise is the only solution that is designed to optimize today’s application modernization needs through automation across the full lifecycle of APIs and microservices. Kong Enterprise extends the most widely adopted open-source gateway, Kong Gateway, with enterprise plugins, developer portal, analytics platform, security features, enhanced performance, GUIs, 24/7 support and more. Use Kong Enterprise to connect your development teams, partners and customers with a unified platform. Reduce latency to less than 1ms. Remove bloating with a plugin-based architecture and lightweight integrations. Scale clusters effortlessly, regardless of environment, vendor, configuration or deployment pattern. Natively support gRPC and REST, and integrate with Apollo GraphQL server and Apache Kafka services. Kong Enterprise provides one platform for bare metal to cloud-native, monolith to microservices, mesh and beyond.
Mobio
mobio.io
Mobio is an all-in-one platform for the Marketing, Sales, and Service team with CDP at the heart. Our product was designed to address daily business
Census
getcensus.com
Census is the leading Data Activation platform, powered by Reverse ETL. We transform the data warehouse into a hub for marketing and business operations, empowering everyone to take action with trusted, actionable data. No custom scripts or engineering favors required! Hundreds of modern companies like Fivetran, Sonos, Canva, Orangetheory Fitness, Notion, and Figma use Census to sync their customer data to the tools that business teams rely on, achieving outcomes like reducing Customer Acquisition Costs by 50%, personalizing marketing for over 125 million users, improving sales productivity by 10x, and reducing support times by 98%.
Tealium
tealium.com
Tealium is the most trusted Customer Data Platform (CDP). Tealium connects data so you can connect with your customers. Tealium connects customer data across web, mobile, offline, and IoT so businesses can better connect with their customers. Tealium’s turnkey integration ecosystem supports more than 1,300 built-in connections, empowering brands to create a complete, real-time customer data infrastructure. Tealium’s solutions include a customer data platform with machine learning, tag management, an API hub, and data management solutions that make customer data more valuable, actionable, privacy-compliant, and secure. More than 850 leading businesses throughout the world trust Tealium to power their customer data strategies. Tealium's trusted, flexible CDP coupled with the industry's most strategic support results in the best outcomes for your business.
Listrak
listrak.com
Listrak is the retail industry’s leading customer engagement platform. Listrak delivers results for more than 1,000 retailers by providing best-in-class email, text message marketing, identity resolution marketing and push notifications through seamless cross-channel orchestration. Listrak’s data-first approach delivers 1:1 personalization at scale so you can send messages at precisely the right time across the right combination of channels and devices to maximize customer engagement, revenue, and lifetime value.
Vertify
vertify.com
Grounded by the philosophy that all three key revenue teams—sales, marketing, and customer success—should be aligned by process and technology, Vertify provides business automation software that easily syncs, cleans, and curates customer data within existing revenue tech stacks. - Identify bottlenecks between teams - Unify your customer journey and team's productivity - Unlock new revenue potential - Maximize your existing RevTech ROI - Respond to customers quicker - Gain better insights, smoother lead and customer management, and better campaigns - Scale operations to achieve faster results Aligning and integrating your sales, marketing, and customer success systems means everyone can work together with the same data. Why on earth would you want to have disjointed apps and processes? You and your customers deserve better. You deserve actionable data that gives teams direction, confidence and a shared view. - Best in class UI, API, and workflow automation - Proven ability to scale - Robust governance and security - Cloud-native, flexible delivery
Bloomreach
bloomreach.com
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. For more information, visit Bloomreach.com. (Exponea was acquired by Bloomreach in 2021.)
Acquia
acquia.com
Acquia Marketing Cloud seamlessly integrates with any third-party system and enables easy configuration of any business criteria directly into the platform. Built to be leveraged by all teams who need access to customer data, Acquia Marketing Cloud supports the business across domains, brands, geographies, and websites. Increase marketing agility while future-proofing your business for whatever comes next. Gain flexibility to meet consumers’ changing needs while increasing inter-departmental efficiencies.
LeadPost
leadpost.com
Find Out Exactly Who's Visiting Your Website. See who’s visiting your website – even if they don’t fill out a form! With just one line of code, LeadPost can give you names, contact information, and more.