Go Answer

Go Answer is for businesses that need to respond to customer calls and web inquiries when their own staff are unavailable or busy. Its virtual receptionists answer calls, take and deliver messages, transfer callers, and schedule appointments using instructions and scripts tailored to each business. The service also supports legal client intake, including collecting and screening information from prospective clients, and offers live web chat and outsourced contact center support for inbound and outbound inquiries. Customers can use the online portal to manage their answering service, review call activity and messages, receive updates, and track service performance. Go Answer also supports CRM and calendar integrations. It may suit small businesses and larger organizations in fields such as law, healthcare, home services, real estate, retail, and eCommerce that want help handling calls, chat, or customer support without staffing every interaction themselves.

Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to Go Answer. All product names, logos, and brands are property of their respective owners.