Ruby

For small businesses that need to stay responsive while staff are busy or unavailable, Ruby’s app and online portal help manage calls and website chats handled by its virtual receptionist service. Set when calls should go to Ruby, your team, or another number, update call-handling instructions, and review messages and voicemail transcripts. The app also provides notifications, follow-up reminders, and call activity and usage details; you can call or text from your Ruby business number while keeping your personal number private. Ruby’s live receptionists answer callers, take or route messages, respond to common questions, capture lead details, and can schedule appointments or assist with payments. Its website live-chat service lets receptionists answer visitor questions, collect contact information, and connect interested visitors to your business by phone. Businesses can use Ruby for full-time, after-hours, or backup coverage, with English and Spanish call answering available.

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