Page 2 - Top FlowMapp Alternatives

UXPressia

uxpressia.com

UXPressia is a collaborative customer experience mapping platform that allows you to сreate, export, and share customer journey maps, personas, and impact maps online. The toolset is simple for beginners but powerful for professionals. Teams will especially enjoy collaborative options and the possibility to standardize and scale different projects. Key features: - Templates library: 100+ free customer journey maps and personas templates for 13+ industries - User roles and teams - Team library (touchpoints, channels, images, etc.) - Multiple personas - Journey atlas (hierarchy) - AI-powered persona generator - Email and password-protected direct link sharing - Branding - Azure AD integration, SSO, MFA - Google Analytics, Mixpanel, Slack, Jira, Azure DevOps integrations - Version history - Export to PNG, PDF, CSV, PPTX The basic features are available for free.

TheyDo

theydo.io

For the Service Designers and Managers of experience-led, customer-centric companies, TheyDo is the most collaborative Journey Management platform ever made. For people who believe the only way to deliver a great customer experience is to work as one, it helps them to align twice as easy as before, and maintain alignment for the first time in years. Unlike mapping tools, TheyDo is designed to manage journeys across teams, products and geographies, and everything takes place in a unified journey-centric framework.

StoriesOnBoard

storiesonboard.com

Product & idea management tool for agile projects. Real-time, two-way Trello, JIRA, GitHub, Pivotal Tracker integration. Try StoriesOnBoard Free.

Klaxoon

klaxoon.com

Klaxoon is a an online all-in one work collaboration platform that boosts engagement levels, at all times. With a unique range of 10 visual collaboration tools and services, Klaxoon empowers people to drive engagement in and beyond meetings, boost productivity and shape an innovative workspace. Through its world-class integrations with popular tools like Microsoft, Google, Jira, and Zapier, Klaxoon brings teams together, igniting creativity and delivering concrete results. Klaxoon enables thousands of users from over 7,500 corporations, NGOs, universities, and public administrations, as well as 15% of Fortune 500 companies. Klaxoon empowers a diverse range of organizations to enhance collaboration, improve productivity, and achieve their strategic goals.

IcePanel

icepanel.io

IcePanel is a SaaS tool for tech teams to collaborate on their software architecture design. We take a visual approach linked with resources in the real world, designed for technical and non-technical people.

Planhat

planhat.com

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value. Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration. The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

Catalyst

catalyst.io

Catalyst is the leading platform for driving growth through your customers. Built to deliver value along the entire customer experience; Catalyst transforms new buyers into lifelong revenue. With retention-driven workflows and revenue-focused automations, we supercharge customer-centric teams. Catalyst’s seamless enterprise integrations centralize siloed customer data into the industry’s most intuitive platform, powered by advanced workflows. Automate and scale your best-in-class customer journeys; drive user productivity and adoption; and deliver clear insights into customer health that optimize the customer experience with precision—from onboarding to advocacy. Partner with Catalyst’s trusted team and intuitive platform to build, iterate and scale your customer-led growth strategy. Learn more at https://catalyst.io/

ArcSite

arcsite.com

ArcSite lets you easily create professional-looking drawings on an iPad, Android tablet, or Windows device in minutes, and then automatically generate a takeoff, calculate cost and margin, and even produce a winning proposal based on those drawings, all while working at the job site or anywhere you want to work. Over 1.5 million designers, salespeople, inspectors, and technicians have used ArcSite to win more business, save time in the field, and collaborate with their teams.

MoEngage

moengage.com

MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer expectations through real-time insights and personalized cross-channel communications. MoEngage is trusted by over 1,200 global consumer brands, including Soundcloud, Citi, McAfee, 7-Eleven, Samsung, Flipkart, Domino’s, Nestle, Deutsche Telekom, and Airtel. With offices in ten countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. Product Description: * Cross-Channel Marketing Segment and engage with your customers in real-time via their preferred channel at their preferred time based on their actions, behavior, attributes, and preferences. MoEngage allows you to engage your customers through eleven channels across your website, email, mobile app, SMS, WhatsApp, and social media. * Customer Insights Bring your customer data into MoEngage and leverage Sherpa, our AI engine, to gain insights into customer behavior and preferences. Segment and engage customers easily from a single dashboard. Just a few clicks, and you're all set! * Web and App Personalisation Delight your website and app visitors with personalized content, offers, and recommendations based on their preferences, likes, journey stages, and lifestyle affinities. * Real-Time Transactional Alerts MoEngage Inform provides a unified infrastructure to manage critical alerts across channels and vendors with a single API.

Contentsquare

contentsquare.com

Contentsquare moves beyond traditional analytics to enable an unprecedented understanding of the customer experience that transforms your business. With intuitive technology that reveals the behavior, intent and attitude of any and every user, we enable businesses to deliver more human experiences quickly, while ensuring privacy and accessibility. This results in faster growth, greater agility and happier customers. We power the new digital experience, made more human.

Retainly

retainly.app

Retainly is built to ensure that more of your customers come back to your business, time and again. It’s easy to learn and work with, which means you can execute impactful campaigns without the hassle. With Retainly, you can keep your customers engaged and build stronger, longer-lasting relationships.

Solitics

solitics.com

Solitics is an innovative customer engagement platform specializing in Visitor activation, Customer engagement and state-of-the-art Aanalytics suite. The platform enables B2C brands to automate, personalize and fully manage their customer life cycle, implementing most ambitious vision and driving growth. With a commitment to rapid implementation (live in 45 days!) and continuous innovation, Solitics partners, and customers witness outstanding results across their conversion, retention and LTV. Hundreds of worldwide brands across multiple verticals are engaging their customers in an innovative and personal way, in real timer, employing Solitics.

Bento

bentonow.com

Bento is a powerful messaging automation platform created for online businesses — featuring powerful email and SMS marketing automation.

Bluescape

bluescape.com

Bluescape is the platform for creative collaboration. Streamline workflows with all your ideas, assets, iterations, and entire projects into one secure virtual workspace. With built-in voice and video calling, simply gather your team in Bluescape and make quicker decisions. Reduce meetings and finish projects faster in a secure platform trusted by Fortune 100 companies, government agencies, and the world’s largest movie studios.

Pingboard

pingboard.com

Pingboard is a subscription software platform that provides solutions for employee connection to companies that have a workforce that is primarily remote or distributed across multiple locations. Pingboard’s features help departments comprised of Human Resources, Operations, Internal Communications, and other senior leadership professionals communicate information that is relevant for the entire company. Pingboard also has features that help everyone in an organization see who is who and who does what, and then connect with those colleagues in a meaningful way.

Stormboard

stormboard.com

Meet Stormboard: The #1 data-first collaboration platform for transforming unstructured interactions into collaborative workspaces. Make strategic decisions, collaborate remotely, and even eliminate the need for meetings entirely. NEW: With StormAI, planning, brainstorming, and problem-solving is faster than ever! This powerful (and secure) AI tool analyzes your workspace data, automagically generating intelligent templates with structured sections and contextual sticky notes. It's like having a brainstorming assistant to turbocharge collaborations and meetings and add structure to your work. Don't just take our word for it – thousands of enterprise giants like NASA, Microsoft, and Baxter trust Stormboard to power their virtual collaboration, foster innovation, and accelerate product development. Ready to see the future of collaboration? Visit us at www.stormboard.com and discover how Stormboard can reshape the way you work for good.

Allo

allo.io

Meet your first remote workspace. Get everyone on the same page, literally. Say goodbye to your tedious text communication. Try out communication, evolved — More interactive, immersive and fun. The new way to collaborate with your team. Whiteboard, video conferencing, documentation, and project management in one place.

CleverTap

clevertap.com

CleverTap is a SaaS based customer lifecycle management and mobile marketing company headquartered in Mountain View, California. Founded in May 2013, it provides mobile app analytics and user engagement products to more than 8,000 including Sony, Vodafone, Carousell, DC Comics, Go-Jek, BookMyShow, and DealsPlus. The company is backed by Sequoia Capital, Tiger Global Management, Accel Partners and Recruit Holdings.

WebEngage

webengage.com

WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with their users across various digital channels. With its comprehensive suite of tools and solutions, WebEngage empowers businesses to understand, engage, and retain customers effectively. - UNIFY CUSTOMER DATA: WebEngage enables businesses to consolidate customer data from various sources, providing real-time insights and allowing dynamic micro-segmentation for targeted campaigns based on specific customer attributes and behaviors. - MULTI-CHANNEL JOURNEYS: With WebEngage's intuitive drag-and-drop workflow builder, businesses can seamlessly design and automate multi-channel customer journeys, ensuring consistent and personalized experiences across channels such as email, SMS, push notifications, and more. - TARGETED CAMPAIGNS: WebEngage empowers businesses to automate personalized campaigns triggered by customer actions and predefined business events. This ensures timely and relevant communication to enhance customer engagement and conversion rates. - AI-DRIVEN PREDICTIVE MODELS: WebEngage Analytics dashboard empowers all metrics required to segment, engage and retain priority customers, churn to convert windows and ROI optimization,This allows businesses to focus their interventions and campaigns for maximum impact and better ROI. - 1:1 PERSONALIZATION: WebEngage enables businesses to deliver personalized experiences at scale. By incorporating user intent, preferences, and other relevant data, businesses can tailor their communications to each individual customer, fostering omni-channel customer engagement. What's more? WebEngage’s platform is quick and easy to integrate. Compatible with range of ESP and MSP, all it takes is a few hours from the tech team. Presence across the globe: With headquarters in India, WebEngage has expanded its operations globally with offices and presence in the Middle East & Africa region, Southeast Asia, and South America.

Act-On

act-on.com

Act-On Software provides solutions that empower marketers to engage marketing targets at every step of the customer lifecycle. Act-On makes customer data actionable so marketers can dream big and build smart, effective marketing automation programs to grow their businesses and generate higher customer lifetime value – all with the fastest time-to-value. Get a Demo: https://act-on.com/demo/ Act-On empowers marketers to: • Grow and expand their businesses at scale through B2B demand generation, B2C sales and transactions, and customer marketing features. Orchestrate and optimize the entire customer journey — from awareness to advocacy — by building continuous, customized engagement that transforms visitors into prospects, prospects into qualified leads, and qualified leads into lifetime customers. • Deliver exceptional brand experiences throughout the customer lifecycle by automating buying journeys, personalizing communications and campaigns, and improving brand affinity and loyalty. Leverage Act-On’s automated capabilities to attract new prospects, engage your contacts, and guide leads toward more frequent and more lucrative purchasing decisions. • Drive measurable product adoption and customer retention through executing comprehensive onboarding and training programs, product adoption and customer retention strategies, and new products and services promotions. From new contacts to loyal partners, you can use Act-On to engage your audience, turn them into brand ambassadors, and keep them coming back for more. With interactive and dynamic reporting and analytics to assess, showcase, and improve performance, the Act-On Platform is designed to deliver growth marketing value for businesses and marketers of any size, shape, location, and scale. Platform features include: • Automated and adaptable buying journeys • Deep integrations with leading CRM systems and web conferencing • Website visitor engagement tracking and intent reporting • Dynamic lead scoring, segmenting, and nurturing • Social media listening, prospecting, publishing, and advocacy • Easy-to-design web forms, landing pages, and email templates • Event-triggered and transactional emailing • Active contact-based pricing for actual usage billing We get marketing. We understand your challenges. And we’re here to help you excel with every customer and every campaign.

ChurnZero

churnzero.net

ChurnZero is your platform and partner for Customer Success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences. ChurnZero helps your Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Best-in-class automation and personalization, in-app communications, and Customer Success AI™ make it easy to engage with customers and lead them to value. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers and more, and integrates easily with your CRM and tech stack. Beyond the software, we pride ourselves on being your team’s trusted partner, consultant, and coach, dedicated to helping you and your team focus on the work that matters most.

ERD Lab

erdlab.io

ERD Lab is an online ER Diagram Tool that allows you to design your database visually. Import existing SQL or develop new database without writing a single line of code. Visualize your schemas to share & collaborate with your team. Export SQL or PDF/Image when done. All for FREE!

SuprSend

suprsend.com

SuprSend is a powerful notification infrastructure that streamlines your product notifications with an API-first approach. Create and deliver transactional, crons, and engagement notifications on multiple channels with a single notification API. What you get with SuprSend? - Multi-tenant support for easy client management - Template management with version controls - In-App Inbox for website and app (React, Angular, JS, Flutter - embedded & Headless components) - SMS, Email, Slack, Teams, WhatsApp, Mobile & web push integration - Batching notifications & Digests - Routing notifications between multiple channels - Brand management to send notifications to customer's end users - Out-of-the-box user preference management - Vendor fallback, switch with auto-intelligent routing - Run campaigns on top of the data warehouse - Real-time logs, analytics, and failure alerts

Zen UML

zenuml.com

ZenUML is a multi-platform diagram-as-code solution for sequence diagrams, flow chart* and more.

CardBoardIt

cardboardit.com

CardBoard is the simple user story mapping tool. Digital post-its make it easy to collaborate on design and development across remote teams. Share a user narrative that really ties the product together. Then visualize functional work by syncing boards with Jira, Trello, Azure DevOps, VersionOne, or Pivotal Tracker. Get your 14-day free trial at cardboardit.com.

Totango

totango.com

Totango is customer success software businesses can't outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity, retention, and expansion. Prebuilt customer success programs that are embedded with industry best practices make it fast and easy to get started, customize to your business, and achieve critical business outcomes at each stage of the customer journey. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, and Aircall—use Totango to integrate customer data for a 360-degree view of customer health, collaboratively manage their customer portfolio, and engage proactively and intelligently with their customers.

Samepage

samepage.io

Samepage facilitates communication, project management, running meetings, online collaboration and more by combining team chat, video conferencing, screen sharing, task management, file sharing, and ... Show More eal-time team document collaboration in a single cloud-based collaborative workspace.

CustomerGlu

customerglu.com

CustomerGlu is a gamification platform designed to help you create rich in-app experiences that drive customer engagement and retention. With over 50 pre-built templates and the ability to create your own from scratch, you can easily solve any retention or engagement problem you face. CustomerGlu has everything you need to solve all your existing retention and engagement problems. Whether you're looking to recommend products, reduce drop-offs in the funnel, improve repeat transactions, or encourage feature adoption, CustomerGlu has you covered. Key Features: Recommend a Product: Ask a series of questions to give a personalized recommendation based on their answers. New user survey: Run a survey on new users to learn where they are coming from and learn which channels to invest in. Reduce drop-offs in the funnel: Improve conversions by showing a Spin the wheel on the cart page to win a coupon/reward. Repeat transactions: Showing a scratch card after a user placed an order to improve repeat rates. Order streak: Place orders consecutively every week/day and build a habit of transacting with the platform. Feature adoption: Give a time-bound challenge to existing customers to try features and reward them for it. And if you don't see exactly what you're looking for, don't worry - you can create your own templates from scratch to best suit your needs. With CustomerGlu, the possibilities are endless. Why Trust CustomerGlu? Protecting user data is our core responsibility and we are driven to follow global compliance standards. With an ongoing end-to-end approach to data privacy and security, your privacy is assured with CustomerGlu.

Indeemo

indeemo.com

Our AI powered, in-the-moment video research platform enables MR, UX and CX teams to understand people, products and experiences in the context of everyday life. The Researchers, Designers and Product Managers we support use Indeemo in B2C and B2B contexts for a variety of Discovery Research methodologies including: Discovery / Exploratory / Generative Research - Diary Studies - Mobile / Digital Ethnography - User Personas Journey Research - Journey Mapping - Service Safaris - Path to Purchase - Buyer Decision Journeys Mixed Method Research - Pre-tasking for Interviews / Focus Groups - Bringing Segmentations / User Personas to life with Video Usability / Experience Research - Product testing / IHUTs - Shopper / Customer / Employee Experience Our clients range in size from Consultancies to Start-ups to Government Departments and Global Brands. Our Instagram style Respondent app allows research participants to share in-the-moment, feedback, needs, behaviours, emotions and experiences via context-rich video, images, screen recordings and text. Our Pinterest style dashboard and insights Repository enables Researchers and their clients / stakeholders to quickly collate, moderate and analyse multimedia contextual insights. Powerful Generative AI, search, keyword analysis, automated video transcription and video trimming tools make it easy to surface contextual insights. Built for collaboration, it has multiple various user profiles (Researcher, Recruiter, Observer) that allow the entire organisation to truly connect with their customers and build empathy. Indeemo is available as a DIY SaaS solution under annual subscription or on a project by project basis. Indeemo is ISO27001 and HIPAA certified. Our information security has been independently vetted for dealing with large Enterprise and Government Clients.

Magnews

magnews.it

Magnews is the one-stop-shop solution for managing Customer Journey and improving Customer Value, from overall Strategy definition to single activities and campaign Execution, passing from Journey Design, in a continuous cycle of measurement and improvment. Magnews empowers marketing and sales teams to work together to acquire, convert, grow, engage and reactivate Customers and incrementing their value for the Brand.