Engage Process

Engage Process is for business analysts, process owners and teams that need to document how work gets done and identify ways to improve it. Its Modeler lets teams map current and proposed workflows together in workshops, using drag-and-drop steps and automatic checks to flag process errors as they build the map. Add information to process steps, such as responsible roles, time, costs, applications, risks and linked documents. Analysis tools help teams assess process data and compare current and proposed workflows to understand the potential impact of changes. Teams can gather feedback and improvement ideas, including through the Brainstorm app for workshop participants. Once processes are ready to share, the Viewer presents them as a digital handbook with instructions and supporting links. Engage Process runs as a cloud-based service accessed through a browser, with no local software installation required. It may suit organisations working on process documentation, service redesign, compliance or continuous improvement.

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