Page 32 - Top Emplifi Alternatives

WizVille

wizville.com

WizVille transforms the customer experience into an engine of growth! Our platform makes it possible to involve all employees in optimizing customer experiences, before, during and after the sale, on all your contact channels, to gain more loyal and promotional customers. On average, our customers earn 10% in NPS each year and increase their ratings on public customer review platforms by 20%.

Videowise

videowise.com

Videowise is an eCommerce Video Platform that helps brands and retailers to create interactive and shoppable video experiences on online stores to increase engagement and uplift conversion. Unlike traditional video platforms, Videowise offers a commerce-centric video infrastructure that protects page speed, saves merchant time with automation, and offers more insights with advanced video analytics. Using Videowise’s swipe-up video playlists, brands and retailers can engage shoppers through interactive product discovery and better communicate their products’ value proposition, inevitably driving increased sales growth.

TrustLoop

trustloop.co

TrustLoop drives more 5-star reviews by letting SaaS products and small businesses capture customer feedback without worrying about negative public reviews. Our proprietary technology allows owners to capture positive reviews publicly, while constructive feedback is kept private.

TestFreaks

testfreaks.com

TestFreaks partners with global brands such as HP, Electrolux, Brother and LG as well as online and offline retailers on every continent. TestFreaks supplies aggregated reviews, ratings and video content together with proactive solutions to collect, moderate and manage UGC, seller ratings and Q&A. With more than 10 years experience in the review space, TestFreaks offers one of the most competitively priced solutions on the market. With huge presence in the Nordics, Middle East, Australia and elsewhere, TestFreaks is a name retailers and customers alike can trust.

OnVoard

onvoard.com

OnVoard is an all-in-one ecommerce marketing platform that helps you grow store revenue with minimal work.

Editorify

editorify.com

The biggest reason why online reviews are important to businesses is that ultimately they increase sales by giving consumers the information they need to make the decision to purchase a product and create FOMO to increase social proof. Editorify is a must-have app for store owners who are running their business on Shopify, Wix & WooCommerce and would like to maximize their conversion rate. It helps you to easily collect and import authentic reviews from multiple wholesalers into your store to boost customers' trust, maximize engagement, build social proof and get more sales.

Sendmea

sendmea.io

Sendmea is an innovative online video review platform designed to help businesses harness the power of social proof through customer testimonials. By enabling businesses to collect, manage, and showcase authentic video reviews, Sendmea helps to enhance brand credibility and trust among potential customers. In today's digital age, social proof is invaluable to brands. When potential customers see authentic video testimonials from satisfied customers, they are more likely to trust the brand and purchase. This is where Sendmea shines - it provides a platform for businesses to gather and display these powerful testimonials quickly . The platform offers a unique way to gather valuable feedback, with the ability to customize the review form to ask specific questions relevant to your business. Once the video reviews are approved, they can be displayed on the business's custom review page and shared on social media, further amplifying the brand's reach and credibility.

ReviewSender

reviewsender.com

Get all your reviews on Amazon to your or your competitors products. Build the brand you want to become the #1 in our product category and sell more to happy customers.

Shapo.io

shapo.io

Shapo makes it super simple to collect, manage and visualize customer testimonials with features you’ll love to use.

LazyChat

lazychat-landing.vercel.app

LazyChat is an social-commerce platform for selling directly from your social media inbox. Features include inventory and product catalog management, easy checkout, automated chatbot, cart abandonment automation, broadcast, and more. Reduce response time with automated customer support and manage your business with various integrations.

Supermoon

getsupermoon.com

Streamlined communication management for your business! Supermoon empowers you to deliver exceptional client support, build enduring customer relationships, and save time.

Velaro

velaro.com

Velaro is website live chat software built to support the unique needs of the enterprise. Leaders in ecommerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform to optimize sales, deliver stellar service and dramatically improve rep productivity. Only Velaro offers Performance Management – a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly.

Cloutly

cloutly.com

Cloutly is an all-in-one review-tech platform that helps multi-location businesses collect, measure, and manage the customer experience. From small barbershops to enterprise clients like Just Cuts, Swimart, and Home Instead, Cloutly helps marketing teams connect the dots between reviews and revenue. Although it is new to G2, it is the highest-rated reviews app on Square, and it connects with thousands of other systems like Mindbody, ClubReady, Hubspot, and Zapier. Automatically collect Google reviews, video testimonials, or reviews on 40+ other sites after a transaction using Cloutly's multi-step email + SMS review campaigns. No cookie-cutter emails; you can fully customize and personalize each step of your review campaigns with text or video. It's your chance to stand out, create an engaging customer experience, and win more reviews. Deter negative reviews and be quickly alerted to unhappy customers (in a Google-compliant way), so you aren't left uninformed or unfairly reviewed. Every Cloutly campaign offers your customers a way to seek help from you instead of blasting you online. It's all your reviews in one place—Google, Facebook, and 40+ other review sites—so you can monitor your reputation, respond to customers, and manage your reviews in one unified inbox. Discover AI-powered insights—extract customer themes and trends for your business vs. your competitors, plus leverage "Magic Response," a powerful way for businesses to generate personalized review responses in real time using artificial intelligence. And in the spirit of bringing everything together, you can display all your reviews in site-wide widgets to build trust with customers and boost conversions. Get more reviews, more trust, and more on-site conversions. Multi-language feature enabled—collect and display reviews in your native language!

Pixyle.ai

pixyle.ai

Pixyle AI generates e-commerce product data that enables brands, retailers and marketplaces to deliver exceptional product discovery experiences. With Pixyle’s rich and detailed attributes, companies improve their site search engines and recommendation systems, helping shoppers find exactly what they’re looking for. Companies including ESPRIT, Otrium, Depop and Shoptrue drive conversions and loyalty with Pixyle’s AI-powered product tagging, text generation, image moderation and recommendation solutions.

Lang.ai EU

lang.ai

Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessly integrate into Zendesk and Salesforce and take the tedious and manual tasks out of agents’ hands so they can focus on what is most important, the customer. Our customers are leveraging Lang for the following use cases and with our plug and play technology they’re up and running in 48 hours with no model training and maintenance required.

Lang.ai US

lang.ai

Lumoa

lumoa.me

Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every employee can ask questions and receive real-time answers based on the voice of the customer. Lumoa helps make timely decisions to increase KPIs up to three times.

Fundamento

fundamento.ai

Fundamento is an AI voice bot for enterprise contact centers. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and are working extensively with companies such as Hero FinCorp, IIFL, Paisabazaar on delivering breakthrough improvements in P&L efficiency through increased scale and dramatically reduced cost. Fundamento's clients benefit from: - Up to 60% cost reduction in just 12 months - Unprecedented improvement in sales funnel optimization - Remarkable decrease in AHT ⁠- Unwavering focus on CSAT and CX How? Fundamento's virtual agent is intuitive and easily overcomes common issues such as latency, Speech to Text (STT) errors and language complications which are typically seen among competitors. Its system can also adeptly handle unstructured, complex data by translating, transcribing, and understanding customer intent at every turn. Fundamento works with enterprises across multiple use cases from simple to complex across customer lifecycle: - Customer service - Lead qualification - Funnel management - Collections - Data Validation

Atomicwork

atomicwork.com

Atomicwork is the leading provider of modern service management software, empowering IT teams to automate employee support and service delivery through AI. Atomicwork brings your employees, IT systems, HR operations and business process automation together to drive a productivity impact across your organization. Atomicwork helps you improve employee productivity and enterprise efficiency by enabling you with a digital enterprise experience for all business processes with AI-first workflows automation.

Boost.ai

boost.ai

Committed to delivering outstanding customer experiences, Boost.ai stands at the forefront of enterprise-grade conversational AI. Driven to enable unparalleled interactions between people and organizations, Boost.ai harnesses cutting-edge technology to push the boundaries of AI responsibly. Its proprietary self-learning AI platform empowers businesses to automate interactions at scale, enhancing efficiency and driving positive outcomes. Trusted by enterprises across various industries, Boost.ai's virtual agents consistently maintain resolution rates above 90 percent, automating thousands of interactions daily. Founded in 2016, Boost.ai is backed by Nordic Capital and operates from its headquarters in Sandnes, Norway, with global offices in cities including Los Angeles, Copenhagen, and London.

ThumbCrowd

thumb-crowd.com

ThumbCrowd is an empowering platform which facilitates businesses to build intelligent bots to interact with their customers through live chat on website, social media channels and applications. It also provides pre-built templates for businesses to get started. For your Ai/ML Bot, build a workflow in minutes & connect with your business communication channel. For answering basic FAQs, create your “Rule Based Bot” by simply using a seamless drag and drop option. How ThumbCrowd works? Step 1. Select a suitable pre-built bot from template or create a new bot for your business. Step 2.Design conversations. Train bot with your own data. Step 3.Connect your trained bot impeccably with the suitable business communication channel e.g. Facebook Messenger, SMS, Live Chat, WeChat, Viber, Line and more. ThumbCrowd interface (www.thumb-crowd.com) will guide you to develop and streamline the entire customer service process. You can train your Ai bots to communicate with customers in a humanly personal based coherent flow. Another feature of ThumbCrowd is combining chatbot solutions with various options for a better human interaction and comprehension. Get the balance right, and you’ll benefit from happier, more engaged customers.

MindBehind

mindbehind.com

MindBehind is a conversational A.I management platform, helps non-technical teams to build, launch and growth their chatbots and virtual assistants in a single platform. MindBehind supplies brands of all sizes and different industries, such as Avis, Budget, Phillip Morris International, Renault, with easy to use solutions that help improve customer experience. Chatbots or virtual assistants built with MindBehind can be added to websites, mobile apps, social media interfaces, like Facebook Messenger and WhatsApp, and very soon smart assistants like Amazon Alexa and Google Assistant.

Verloop.io

verloop.io

Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels. Verloop.io's platform seamlessly delivers support across various channels, ranging from websites and WhatsApp to in-app and voice interactions. With a global trust from over 5000 brands, including prominent names like Decathlon, Cleartrip, and Nykaa, Verloop.io caters to enterprises and SMBs alike. Verloop.io's end-to-end solution sets us apart, offering a three-fold approach: 1. Initial Query Resolution: In the first phase of contact center interactions, Verloop.io employs AI support through both chat and voice. Verloop.io's conversational AI solutions efficiently handle most customer queries. 2. Human-Agent Support: As queries escalate to human agents, Verloop.io introduces Co-pilot for support—a powerful AI tool aiding human agents with accurate responses. The tool suggests responses to enhance agent efficiency. Leveraging speech-to-text and AnswerFlow powered by document cognition, agents can also leverage our generative AI powered tools like AI-summary, AI-Rephrase, AI-Expand, and AI-Tone Adjustment to ensure best responses and increased customer satisfaction. 3. AI-Powered Quality Analysis (QA): Verloop.io's Sparks offers the ultimate solution for Quality Analysts, automating call analysis using Generative AI. This ensures a streamlined process for continuous improvement. In addition to the above tools, businesses can use Verloop.io's bot builder- Recipes along with Smart block to easily begin their journey towards offering the best customer experience. In a gist, Verloop.io aims to simplify and elevate the customer support journey through innovative automation and AI-powered solutions

Kimola

kimola.com

Kimola is a ResTech company that offers SaaS products for research professionals. Kimola Analytics provides different aspects of a specific consumer audience’s lifestyle. These audiences are getting defined by users and generated by Kimola’s artificial intelligence engine. So that advertisers can understand where their audience hangout, what they watch on TV, which celebrity or influencer they like and how they differentiate based on their interests in seconds. Kimola Cognitive provides API services for developers to use our technology in their apps. These API services detects the language and emotions of a text block, extract entities and search within a large volume of unstructured text data.

Upcred Advertiser

upcred.ai

UPCRED wants to be a global creator economy multiverse to empower the world's creator economy by bringing more authenticity, visibility, and technological enhancements. UPCRED GDS: A one-stop solution for all businesses to enable them to participate in the creator economy. UPCRED Multiverse: The Multiverse of UPCRED is built on top of UPCRED GDS, which will solve a set of problems related to the creator economy for the creators and the businesses. UPCRED is headquartered in Bangalore, India, and currently operates across Pan India with full capabilities and in the USA, UK, Dubai, Singapore, Japan, and the rest of the world with limited capabilities for Influencer Marketing campaigns. For more information reach out to [email protected] and for partnership [email protected]

Upcred Customer

upcred.ai

Upcred Creator

upcred.ai

Rizer Social

rizersocial.io

The Rizer platform is a cloud-based software used by brands and advertisers. Rizer Social positions as a performance marketing and business intelligence tool which is a completely different category than other platforms that are more focused on transactional marketplaces. Our solution mitigates risk for advertisers and amplifies results when working with influencers through transparency and performance benchmarking of their channels and audiences.

Promoty

promoty.io

Promoty is an influencer relationship marketing tool that helps brands and agencies to find the right creators, manage influencer relationships, and save time on influencer marketing.

IQFluence

iqfluence.io

QFluence is an AI-powered influence marketing platform that's changing the way brands and marketing agencies connect with their audiences. Our platform uses AI to make influence marketing more personalized and effective. We help businesses find the right influencers and create campaigns tailored to what their audience likes. This means better engagement and stronger brand loyalty. IQFluence also gives marketers data insights in real-time, helping them make smart decisions and get the most out of their campaigns.