Eddy AI

Eddy AI is an artificial intelligence (AI) powered assistant chatbot designed to automate sales and support tasks. This tool can seamlessly integrate into several platforms such as websites, mobile applications, and popular social media messaging apps such as Facebook page and Instagram. Eddy AI provides 24/7 customer service, helping users answer questions in real-time and generate product offers that could increase sales and customer satisfaction. It supports multi-language dialogue making it capable of understanding and responding in over 80 languages. The tool allows business owners to upload their Frequently Asked Questions (FAQs) so that this intelligent assistant can respond to customer queries automatically. Any unanswered questions are recorded and sent to a live agent on the support channel chosen by the business. Moreover, Eddy AI also provides detailed reports about user engagement for business analytics. The AI assistant can also be customized to match the brand aesthetics of the business and offers a free plan for businesses who wish to try the service.