Fusion Connect
Fusion Connect offers cloud communication solutions including managed connectivity, UCaaS, CCaaS, SD-WAN, and security, focusing on customer-specific needs and support.
Daktela
Daktela is a unified communications app for managing customer interactions via voice, email, chat, SMS, and social media, enhancing operational efficiency and support.
babelforce
babelforce is a voice platform that integrates agents and automation, enabling businesses to automate tasks, deploy VoiceBots, and enhance customer service operations.
Performline
PerformLine is a compliance technology app that helps organizations monitor and manage regulatory risks across various sales and marketing channels.
WildJar
WildJar provides Voice and SMS solutions to help businesses connect with customers and increase revenue.
Knowtworthy
Knowtworthy enables real-time minutes sharing and collaborative editing for more productive meetings.
ContactWise
ContactWise is a cloud-based app for managing contacts, improving communication efficiency, and organizing contact information across various platforms.
EvaluAgent
EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.
AVANSER
AVANSER is a call tracking and analytics app that monitors and analyzes phone calls, supports plugins and templates, and exports call data for reporting and BI.
QEval
QEval is a customizable quality monitoring and performance management software for contact centers, using AI and speech analytics to enhance agent evaluation and coaching.
VOZIQ
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
QualityDesk
QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.
contiinex
Contiinex is a speech AI platform for healthcare and financial services, using speech analytics and voice bots to enhance sales, manage risk, and improve customer retention.
VIER
VIER is an app that enhances customer communication and business processes by integrating AI and human intelligence for efficient task management and improved user experience.
HoduSoft
HoduSoft provides communication software for businesses, featuring tools for call management, customer interactions, and integration with existing systems.
Fonada
Fonada is a CPaaS that enables businesses to engage customers through automated calls and SMS for promotions and updates, enhancing communication and support.
Luware
Luware provides cloud-based customer service solutions integrated with Microsoft Teams, featuring contact center functionalities and compliant recording.
brightfin
brightfin offers telecom solutions integrated with ServiceNow to manage IT assets and expenses, featuring automated workflows and services like UEM and lifecycle management.
EdgeTier
EdgeTier is an AI software that analyzes customer conversations in real-time, providing insights and tools to enhance team efficiency and improve customer experiences.
Tendril
Tendril Connect is a sales tool that helps agents dial prospects, navigate phone trees, leave voicemails, and transfer calls to salespeople.
Bloobirds
Bloobirds enhances Salesforce for sales teams by integrating tools for outreach, analytics, and communication, streamlining processes and improving data management.
Gridspace
Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.
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