Page 13 - Top Business Apps - Malta

TaxCloud

taxcloud.com

Combining the power of automation and a team of certified TaxGeeks, TaxCloud instantly calculates sales tax rates across the 13,000+ jurisdictions in the U.S., collects sales tax at the moment of transaction, files with 100% accuracy, and helps you manage audits as they arise. TaxCloud has been partnering with merchants in all 50 U.S. states to simplify sales tax calculation, collection, and filing since 2010.

Quaderno

quaderno.io

Quaderno handles tax compliance worldwide so savvy entrepreneurs don’t have to. Our mission is for you to focus on your business and the work you love. Quaderno provides all the tools you need to sell your services and information products globally without stressing about tax. We focus on digital tax compliance worldwide, therefore our most common use cases are: - Digital entrepreneurs - SaaS businesses - eCommerces - Platforms and marketplaces We created Quaderno as a tool to simplify the tedious process of digital tax compliance for ourselves, and we discovered that we had something really good. Since then, we have been working on implementing new features to make digital businesses more efficient and life easier. These are some of our favorite features so that you can get to know us a little better: - Streamline tax compliance forever with one click - Focus on driving sales instead of keeping up with taxes - Keep a close eye on the metrics that matter - Use instant tax reports to file returns in minutes Plus, as part of our toolkit for savvy entrepreneurs, we also have an API, a beautiful Checkout, Quaderno Billing, and Quaderno Connect. Need more details? Quaderno can help you out with all the follow and more: - Automatic VAT/GST tax calculation - Automatic US sales tax after easy configuration - 15+ one-click integrations, and the only service with a Zapier integration that allows you to do a million things (quite literally!) - Collective data reports from all sales channels, platforms, and payment gateways in one easy-to-use dashboard - Instant tax reports by country - VAT ID verification for B2B transactions - Secure storage of customer data, according to local tax laws around the world - Currency exchange based on official rates, always up-to-date - Automatic, 100% customizable invoices in every language - Seamless payment option for your business, Quaderno Checkout - Helpful accounting reports, such recurring expenses and balance sheets - You can try all of this yourself for free with the Quaderno free trial. Our best-in-class customer support team is happy to help you with any questions.

8x8 Connect

8x8.com

8x8 Connect is an intuitive, all-in-one multi-channel communications management portal. It allows you to manage your SMS or voice messages campaigns across multiple channels, send millions of messages through a single platform, and get real-time reports for better analytics and optimization. A communication platform that is plug and play: * Break through those silos - Consolidate customer conversations on a single dashboard for easier campaign management. * Make yourself heard with ease - Import customer contacts and segment them as groups so you can conveniently broadcast your updates and marketing campaigns to hundreds of thousands of recipients with just a few clicks. * Build engaging experiences in minutes - Automate custom workflows easily by dragging and dropping widgets or choosing from prebuilt templates, no coding needed.

CallCloud

callcloud.app

Discover the best Salesloft, Outreach, and Hubspot Power Dialer - Boost your sales and streamline your calling process with our seamless power dialer - CallCloud. CallCloud enables teams to drive more revenue by automating and speeding up call workflows so they can reach more human connections. CallCloud works in the background allowing teams to do more prospecting, emailing, and selling.

CloudCall

cloudcall.com

CloudCall's unparalleled CRM integration unifies your communications, improves data quality, increases productivity, and captures all conversations. CloudCall is the voice and communication system for your sales and recruitment teams. Without leaving their CRM or ATS, recruiters and salespeople: * Fly through tasks with click-to-call, list power dialing, and pre-recorded voicemail drops * Seamlessly capture data with integrated notes and automatic call recording * View relevant caller notes and details through inbound caller notifications * Work remotely as efficiently as in the office, using their own devices * Companies better detect issues and replicate best practices via call recordings and live monitoring of calls

3CLogic

3clogic.com

3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and AI capabilities purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its solutions empower enterprise organizations with innovative features such as intelligent self-service, generative and Conversational AI, agent automation & coaching, and AI-powered sentiment analytics – all designed to lower operational costs, maximize ROI, and optimize each interaction across IT Service Desks, Customer Support, Sales or HR Services teams.

Daktela

daktela.com

One hub for seamless communications. With Daktela, you can effortlessly manage all your customer communications - voice, email, web chat, SMS, and social media interactions - from one central location, whether on their desktop or mobile app. They take pride in developing all their solutions in-house, ensuring each tool is flexible and precisely tailored to enhance your operations and boost customer satisfaction. Daktela is at the forefront of innovation; they were the first communications provider to integrate GPT technology. Their portfolio also includes a range of add-ons designed to optimise your communications strategy, featuring advanced Workforce Management tools and AI Voice and Chat Bots that automate interactions and scale with your business growth. Daktela is all-in-one contact center solution perfectly suited for small and mid-size businesses. They connect phone, email, sms, webchat and social through one tool to enhance omnichannel customer experience. They combine virtual pbx, omni-channel contact center technology, realtime analytics, integrated CRM and helpdesk and offer a single platform with rich API to help companies improve productivity and overall customer experience. Daktela provides integrated global voice services, sms messaging and DID numbers from more than 70 countries. They are committed to award winning 24/7 customer support.

CallTower

calltower.com

Experience the power of advanced cloud communications with CallTower's unified, connected solutions. Stay connected, productive, and happy. Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers.

Dialaxy

dialaxy.com

Dialaxy is a cloud-based telephony solution that helps to connect with your customers anywhere around the globe. It is a platform that brings communications together by accessing through a mobile, tablet, computer, or laptop. Dialaxy allows startups and businesses to buy instant local support numbers from USA and Canada. With their easy-to-use interface and robust backend architecture, any business can set up its call center within less than 2 minutes. Some Dialaxy features that will help your business in smooth functioning are: * Unlimited calls and messages within USA and Canada * Voicemail * Agent Groups * Advanced Analytics and Reports * Integrations * Call Recording and many more They at Dialaxy are working 24/7 to bring the best solutions for you & provide a stellar customer experience. Together, Let’s VOICE UP your Business.

3CX

3cx.com

3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience. With integrated video conferencing, apps for Android and iOS, website live chat, SMS and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

Readymode

readymode.com

Readymode is an all-in-one call center software that intelligently connects agents with more leads in less time. We empower businesses to maximize efficiency, boost productivity, and grow their revenue—all at an affordable cost. In 2014, our founder and CEO, Jason Jantz, leveraged his 25+ years of industry experience to build a platform that meets the specific needs of call centers and sales teams. Readymode (formerly Xencall) is a hybrid-cloud solution that provides businesses with the flexibility they need, leveraging the benefits of both cloud-based and on-premise systems. Readymode also helps you get the most out of your leads with advanced features like fully integrated CRM, built-in compliance tools, real-time reporting and analytics, and an industry-leading predictive dialer. Whether you're looking to streamline operations or scale your business, Readymode is more than just software; we’re your partner in success.

Yeastar

yeastar.com

Yeastar helps businesses realize digital values by making communications solutions easily accessible from ownership and adoption to daily usage and management. Yeastar has established itself as a leading provider of UC solutions with a global partner network and over 450,000 customers worldwide. Committed to delivering the right technology to value-oriented businesses, Yeastar offers products and services for UC&C to enable them to win in the modern digital world.

Lumen

lumen.com

Deliver scalable customer support with a dynamic cloud contact center, agile call management, omnichannel routing, consulting and equipment from Lumen. Lumen is a multinational technology focused on igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Leveraging its robust network, the company offers a wide variety of services ranging from metro connectivity to long-haul data transport, edge cloud, security, and managed service capabilities. Lumen is committed to continuous improvement and innovation in its service offerings to meet customer needs today and as they build for tomorrow.

DialedIn

getdialedin.com

DialedIn is a cutting-edge Call Center as a Solution (CCaaS) platform that transforms call center customer interactions by automating and optimizing key processes. Designed for scalability, DialedIn supports inbound, outbound, and blended call centers with at least 5 seats in any industry, ensuring that every customer interaction is handled efficiently and professionally. Enjoy key features built with you in mind: • Rapid Deployment: Get up and running in minutes, not days. • User-Friendly Interface: Minimal training required, so your team can focus their time and energy on delivering top-tier service. • Smart Call Routing: Customizable rules direct calls based on language, skill set, and other factors, to enhance both customer and agent experiences. • No-Code Integrations: Easily integrates with leading CRMs and APIs, eliminating complex coding and streamlining workflows. • Comprehesive Reporting: Managers always have the detailed, sharable information they need. • Real-Time Analytics: Customizable dashboards and reporting tools provide instant insights to optimize performance on the go. • Security & Compliance: Robust security settings ensure data integrity and compliance, w DialedIn’s cloud-based platform is designed to be flexible and scalable, allowing our clients to easily customize their call center solutions to meet their unique needs. Whether you need inbound or outbound calling, multichannel support, or advanced analytics and reporting, we have the tools to help you succeed. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead of the curve. We believe that by working together, we can help businesses achieve their goals and build long-lasting relationships with their customers. If you’re looking for a reliable, cost-effective contact center solution, it’s time to get DialedIn so we can help your business thrive!

flexidesktop

flexidesktop.com

Flexidesktop offers cloud-hosted Windows virtual desktops, providing businesses with secure and affordable solutions to enhance their productivity and operational efficiency. The platform allows users to deploy Microsoft Windows 10/11 virtual desktops quickly and easily, making it an ideal choice for teams needing reliable access to desktop environments from anywhere.

Inphonite

inphonite.com

With over 20 years experience, Inphonite is the solution provider of choice. Sending millions of messages every day for healthcare organizations, businesses, educational institutions, and government agencies. We provide you with leading automated messaging and appointment reminder software that adapts to the needs of your business, helping you reduce your workload, decrease appointment no-shows, and strengthen the relationships you have with your customers. Inphonite is a completely automated messaging system that can be used to send phone, text, or email messages. These notifications can be used to send appointment reminders, recalls, prescription notices, lab results, and more. Our platform integrates with virtually any database to transfer information in a secure manner and is completely HIPAA compliant.

Bizipro

mybizipro.com

At the forefront of technological innovation, Bizipro empowers businesses across all industries to harness the power of AI and automation for optimized operations and sustainable growth. Crafted by seasoned professionals to enhance your operations, we understand the challenges small businesses face in navigating an ever-evolving landscape. Our custom proprietary AI technology is designed to significantly reduce workloads—by up to 50%—and generate qualified leads on autopilot, all while cutting operational expenses. Many small businesses struggle with managing the myriad costs, tasks, and responsibilities that come with scaling their operations. Bizipro bridges this gap by providing comprehensive AI solutions that take on the heavy lifting, automating critical business processes and lead generation. This allows you to focus on what truly matters: building relationships and driving sales. Recognizing that every business has unique needs, we offer tailored end-to-end solutions that cater to individual requirements. Whether you’re a solo entrepreneur, a sales team, or a coaching organization, our innovative systems and services deliver significant time and cost savings, along with revenue growth. Partner with Bizipro to unlock your business's potential and pave the way for unparalleled success.

WIZ.AI

wiz.ai

WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI’s suite of solutions includes smart automation, AI-human copilot, generative AI-powered applications, and an LLM-powered platform. WIZ.AI’s AI agents called Talkbots provide human-like engagement to facilitate customer interactions at scale, enabling exceptional customer service and strong business ROI for our enterprise clients. WIZ.AI Talkbot Features * Hyper-localized: Talkbots can process local and domain-specific vocabularies * Hyper-personalized: Talkbots can mimic the tone and accent of a native, and support multiple English varieties and global languages * Omni-channel: Talkbots can be integrated over telephony, email, SMS, and various messaging apps

vabble.io

vabble.io

vabble.io is an innovative B2B workflow automation platform that simplifies cross-border payments for businesses in emerging markets. Our platform provides embedded financing, including foreign exchange and hedging, enabling faster access to cash by monetizing receivables. We connect assets to trusted institutional investors from the US, EU, and UK, ensuring a secure and efficient process.

Workspoke

workspoke.com

Workspoke supports businesses of all types and makes managing freelancer payments easier for them. We’ve built Workspoke to simplify payouts and payment records management.

Agendize

agendize.com

Agendize is an online appointment scheduling and customer engagement solution, designed for demanding businesses that want to automate their customer journeys and deliver unique experiences. With Agendize, you can : - Create fully customizable cross-channel customer journeys. - Stay visible and available 24/7, while saving time. - Automatically animate your customers throughout their lifecycle. - Build customer loyalty and measure customer engagement. - Stimulate your company's growth.

MarketBox

gomarketbox.com

MarketBox is appointment scheduling software specifically designed for businesses offering in-home and mobile services. MarketBox makes it easy for consumers to self-book and pay online, and for businesses to manage provider logistics and payment processing.

Vuala

vualapp.com

Explore Vuala, your all-in-one invoice management software. Easily find, extract, & automate on an intuitive platform. Perfect for all businesses! Start now!

Omnibasis

omnibasis.com

Omnibasis: Integrated business operating system (IBOS) for your business to run your sales, marketing, commerce, and operations powered by AI. Omnibasis is engineered for the enterprise, large and small, and powered by AI and Blockchain software. Within hours you can go from Apps to Business Operating System. Replace your patchwork of cloud applications, legacy tools, and paper-based processes with one operating system for your entire business from Omnibasis. Omnibasis is the operating system for your business, with the “modern” system of transactions and business networks. With one integrated platform, your business, small and large can get up and running within hours on the Omnibasis platform. You choose the solutions you want to deploy and configure them to fit your needs.

Aardvark

vark.io

Aardvark is a state-of-the-art SMS (Short Message Service) communication tool, designed to offer businesses and individuals a seamless and integrated texting experience. What sets Aardvark apart is its ability to integrate with a range of popular platforms, each enhancing its functionality: * Google Calendar & Outlook: These integrations are primarily for calendar syncing. Users can schedule and receive SMS reminders for their events and appointments, ensuring they never miss an important date. * HubSpot & Pipedrive: Aardvark's integration with these CRMs is a game-changer for sales and marketing professionals. When a representative is scheduled to meet with a contact, Aardvark automatically personalizes the messages based on lead information from the CRM. It pulls the phone number of the contact, allowing the rep to effortlessly text them about the upcoming meeting or any other relevant communication. * Zoom Meetings: This integration allows users to receive SMS notifications for upcoming Zoom meetings and to send out SMS invites with direct Zoom links. By bridging the gap between SMS communication and essential business tools, Aardvark ensures its users have a comprehensive communication solution. Whether it's for personalized marketing campaigns, efficient customer service, or timely reminders, Aardvark is equipped to handle it all.

Book4Time

book4time.com

Book4Time is a global provider of a cloud-based all-in-one management solution for spa and wellness businesses in over 100 countries. Founded in 2004 by Roger Sholanki and named one of PROFIT 500 Canada's Fastest Growing Companies, Book4Time is a Canadian company and the preferred solution for several of the world's largest and most prestigious beauty and wellness brands on a global scale, with a market reach of over 20 million consumers, managing more than $1.5 billion in annual transaction volume. It is an innovator by nature and continually pushes the boundaries of what’s possible. Whether it is reinventing what drives the spa industry or turning its insights into new unsolved challenges, it is always looking ahead to what’s coming up. Book4Time has increasingly served top luxury hotels’ spas from all over the globe since 2004 and continues to expand its customer base, always innovating and staying one step ahead of the rest of the spa management software providers.

Simple Invoices

simpleinvoices.io

Simple Invoices is the easiest way for freelancers to send invoices and get paid on time. Accept credit cards and PayPal payments in seconds. Save clients credit cards for future invoices and subscriptions. Try it free for 14 days!

Qvalia

qvalia.com

Qvalia is the platform for business transactions. By managing, automating, and visualizing Peppol and EDI business messages, we streamline processes and create value from sales and purchase information. Create, send, and receive all business messages. From e-invoices, e-orders, and response messages to catalogs and punchout. PDFs are converted into a unified structured digital format. API integration or the graphical user interface ensures swift onboarding. Advanced data management capabilities provide automated line-item-level categorization of products and services and interconnected, monitored, and updated master data. SMB solutions Full suite of online tools for daily work in accounts payable and receivable. Simplified management of electronic business messages. Enterprise solutions Complete control of business message streams with developer-friendly APIs and an advanced transaction logging dashboard. Partner solutions Efficient infrastructure for platforms, ERPs, and consultants to enable business messaging at scale for any end-user.

Procee

procee.com

Streamline your spending from start to finish with procurement software that lets you track, control, and analyze all your expenses. Procee makes it easy and straightforward for users to monitor and control their spending with a user-friendly interface. Keep all your procurement process in one place as your single source of truth and avoid unauthorized spending.

AppointmentReminders.com

appointmentreminders.com

AppointmentReminders.com is a U.S. based company headquartered in Denver Colorado. We operate in the U.S. and Canada. Although we specialize in HIPAA Compliant reminders, we work with many types of businesses from very small, independently operated companies to large multi-location medical offices. We have been in operation since 2012 and have grown substantially within that time and continue to grow and expand our capabilities. We do not require contracts, and do not have any setup fees. We believe that by offering a high-quality product at a reasonable price with an emphasis on individual customer service, you will be more likely to stick around and use us. If you are not happy with us for any reason, or the service is just not working for you, you don’t pay. We also have a strict no-sharing policy when it comes to sharing any information about

Rectangle Health

rectanglehealth.com

Since 1993, Rectangle Health has been making a difference in the healthcare community with solutions that enable financial and operation health for practices, ultimately leading to healthy patients. Click the link below to chat with a consultant about simplifying the business side of your healthcare practice. Rectangle Health's mission is to simplify the business the side of healthcare with its technology and its best-in-class consultants and support teams. Practice Management Bridge, its flagship solution improves operational efficiency and increases patient payments while: * Reducing time spent managing billing * Receiving and posting payments quickly * Minimizing time spent on payment reconciliation * Automating refunds and streamlining billing * Decreasing time spent on new site integrations/conversions * Consolidating systems into one payments solution across multiple sites * Reducing cost of PCI compliance and non-compliance fees * Automating patient scheduling and reminders * Helping your staff and practice meet and maintain compliance requirements with ease.

Emitrr

emitrr.com

Emitrr is a complete customer interaction and engagement platform that helps small businesses automate day-to-day tasks - estimate follow-up, appointment reminders, review requests, scheduling, intake, and more. With Emitrr, small businesses can spend time growing their business by bringing everything under one platform - Reputation, Text messaging, Phone Systems, Forms, Customer Engagement, and more.

Owledge

owledge.io

Owledge is a SaaS (Software as a Service) platform with handy business tools for freelancers, solopreneurs & small agencies. Owledge app includes: - Client Management Software - Project & Task Management Software - Invoice Generator - Time Tracking Software - Contracts, Templates & Cheat Sheets

DDD Invoices

dddinvoices.com

DDD Invoices is an API first enterprise-grade platform, delivering a powerful infrastructure for creating, sending, receiving and storing invoices, e-invoices & electronic documents in line with local invoicing, e-invoicing & tax requirements. DDD Invoices enables companies using ERPs solutions and software providers like ERPs, CRMs, SaaS companies, eCommerce & POS systems, accounting & invoicing softwares, billing services to easily adhere to global invoicing compliance requirements and shorten their time-to-market by implementing a single connection to our platform.

CoManage

comanage.me

Create error-free invoices, professional quotes, and manage your customers. From time registration to project management, CoManage supports you with your business needs.

Simla.com

simla.com

With Simla.com you can organize your eCommerce sales and customer service where it is most comfortable for buyers. Simla.com offers you: * Easy integration with WhatsApp, Facebook and other messengers. * Built-in CRM to communicate with customers and process orders. * Quick integration with Shopify, WooCommerce, VTEX and other platforms. * Modules ready to work with delivery services and payment systems. * Maintain the product catalog, inventory and warehouses. * Automation of notifications to clients and routine tasks of operators. * Email & SMS Marketing. * Loyalty program.

Classified Billing

classifiedbilling.com

Classified Billing is a comprehensive invoicing and billing solution designed specifically for freelancers, small businesses, and agencies. It streamlines the process of generating, sending, and managing invoices while allowing users to maintain complete control over their finances. With features like multi-workspace support, customizable templates, client management, and white-labeling options, Classified Billing adapts to the unique needs of different business types. Users can automate routine billing tasks, manage unlimited customers and invoices, and collaborate with team members within a secure and user-friendly interface. The platform also offers integrations with SMTP for personalized email invoicing, cName support for full branding control, and flexible payment options tailored to business demands, such as monthly, yearly, or lifetime plans. Classified Billing empowers businesses to scale efficiently by providing them with tools to handle invoicing effortlessly and maintain a professional image with their clients.

Bizzey

bizzey.com

Streamline your business administration in one simple to use application. Track invoices, manage projects and automatically bill your customers. Managing your business has never been this easy.

BillingServ

billingserv.com

BillingServ is a billing and invoicing software that helps any size business to sell, invoice, and accept payments online for the complete range of products and services.

Loud Link

loudlink.net

Loud Link is the Most Advanced Solution for Creating Free QR Codes and vCards (Digital Business Cards) in a Snap! Join us and Make Your Connections Smarter and Greener!

Approveit

approveit.today

Automate your business operations with Approveit. Integrate with Slack, Microsoft Teams, and more to streamline finance, HR, procurement, and IT processes

mssg.me

mssg.me

Welcome to mssg.me - Your Ultimate Website Builder Tool! Discover endless opportunities to bring your ideas to life and enjoy the process of website creation like never before. With mssg.me, you can explore a world of possibilities. Let's dive into what you can achieve with us: ** Create Link in Bio - Connect followers to all of your content with just one link. - Add your link to your Instagram bio, TikTok, or other social networks. ** Create Digital Business Card - Enhance customer engagement with fast, convenient communication. - Add WhatsApp, Telegram, or other messenger buttons to your website for seamless visitor contact. ** Create Online Store - Launch a stunning shop in minutes, from anywhere. - Add products, and categories, and start accepting payments with Stripe or Paypal Integration. - Stay informed about new orders and purchases, and manage them effortlessly with our built-in CRM system. ** Create Landing Page - Design a captivating landing page to drive traffic and capture valuable contact details with our customizable form blocks - Launch irresistible offers with dynamic countdown timers to drive urgency and boost conversions. ** No Code website builder - Manage your web space from anywhere without the need for programming or design skills. - Intuitive drag-and-drop builder that allows you to quickly and easily create your dream website. ** Connect your domain - For greater professionalism, you can easily connect your domain to your website. - Get full control over your online presence and strengthen your brand in the eyes of your audience. ** QR code to the website - Get a personalized QR code to drive offline visitors to your website ** Analytics and marketing - Track your website's traffic, and measure the effectiveness of your advertising campaigns. - Optimize your content with integration with popular analytics services like Facebook Pixel, Google Analytics, and TikTok Pixel. ** Search engine optimization - Adjust the SEO parameters of your website to improve its visibility in search engines. - Use all the necessary tools to ensure that your content is easily found by your audience. All this and much more is available to you right now with mssg.me! Start creating your unique website today and take your online business to the next level!

Sociomation

sociomation.com

Sociomation: The First Multi-Channel Blasting & Re-engagement Platform in Indonesia. Manage customer databases with Indonesia's first multi-channel scenario-based automated messaging platform. Multi-channel Scenario-Based Automated Messaging Platform with Various Features: ** Omni-channel 5-in-1 Platform - Uses 5 different channels for messaging, either separately or combining them through messaging automation. The channels used include Email, SMS, Twitter, Telegram, and WhatsApp. ** Scenario Retargeting - Design message delivery scenarios by determining the flow of message delivery channels that will be used, as well as customizing messages to customers. Easily design scenarios and run scenarios at any time. ** Customer Data Management - Enrich your customer data with the data enrichment feature from Sociomile. You can connect to the data providers that we have provided to add customer profile data that suits your product. ** Customer Data Segmentation - To increase your success rate, you need to deliver the right product to the right audience. With segmentation features, you can group customers based on their general profile. ** Automation Blasting - Increase your campaign's Open Rate by resending messages via other channels (Email, SMS, Telegram, Twitter, and WhatsApp) with a new subject line to all databases that haven't opened the previous message. ** Email Validation - Validate your customers' emails to save costs and prevent email blocking. ”Sender Reputation Score” will be negatively impacted if you repeatedly send messages to fictitious email accounts.

Ripple10

ivosights.com

Ripple10, a digital conversation monitoring platform as a solution to better understand consumers, competition and market trends. Ripple10 Features That Help Monitor - Brands and Competition in the Digital World ** Sentiment Analysis You can find positive, negative, and neutral sentiment about your brand, competition, or any keyword you want. Ripple10 will categorize all netizen conversations automatically with support for manual correction by the admin to update the data. ** Competitive Analysis Know the activities and sentiments of netizens towards competitors, compare the results! Look for opportunities to improve your strategy or other unique things to win the competition. Map the strengths and weaknesses of competitors and prevent competitive threats from entering your business. ** Audience Analysis Find digital accounts that frequently talk about you and study their spread with the Sociograph Author feature. **Digital Heath Index Calculation of scores from overall netizen sentiment towards a brand to find out how healthy your brand is in the digital world. The more positive sentiment it means your brand is healthier! And conversely, if there are more and more negative sentiments about your brand, this is a sign that your brand needs to improve its positive image. ** Buzzer Tracking & Monitoring Monitor the performance of the buzzer / KOL services you use in a campaign. We provide various metrics to assess whether the buzzer / KOL you use is in line with the desired target. ** Early Alert Notification Know the potential for a digital crisis early. We will send a warning notification if there is a spike in negative conversations about your brand directly via email or SMS. ** Average Daily Mentions & Buzz Geo Distribution Feature to find out when your brand is often discussed and the location where the conversation is spread. ** Sociograph Keywords Know the keywords that are most relevant to your brand. You can also sort keywords that are often used by netizens to represent your brand. ** Infographic Data Report Data visualization with an easy-to-understand infographic display. You can also download it anytime and anywhere. ** Sociograph Author Know which accounts are talking about you in the digital world, learn how the issue is spread easily and get to know who is helping it spread. ** Sociomile CRM System Integration Respond directly to netizen conversations about your brand. Ripplel 0 will capture netizen conversations and convert them into a ticket on the Sociomile CRM system, so agents can respond immediately.

Flinkit

flinkit.io

Flinkit! provides remote teams with fun and creative cooperation opportunities to enhance teamwork and trust. Teams can compete at the same time as they follow the carefully designed storyline solving highly visual tasks and riddles.

Ezist

ezist.net

Simplify your home appliances, electronics, and automobile management and repairs with Ezist. Schedule repairs, track history, and get warranty alerts. Ezist is an innovative platform designed to streamline and enhance the maintenance and service management of products and assets for manufacturers, service providers, and consumers. With a robust suite of features, Ezist is the go-to solution for effective product management, asset management, work order management, and maintenance management. Key Features: * Device Management System: Easily manage your devices including gadgets, appliances, and automobiles with their advanced Device Management software. Effortlessly create listings for each product with critical details such as Device type, Brand, Model, Serial number, Purchase receipt, and Warranty details. * Receipt and Invoice Management: Say goodbye to the hassle of rummaging through the trash or struggling to find old receipts with their innovative receipt-keeping app. Store and locate all your purchased receipts in one secure place for easy access through their Receipt Management App. * Warranty Management Software: Experience digitalized, organized, and fully accessible warranty information at your fingertips with Ezist, your Warranty Management Software. Receive automated alerts about product warranty expiration, ensuring you take advantage of potential replacements, repairs, or refunds through their state-of-the-art Warranty Management Software. * Community Networking: Unlock professional connections within their thriving community, making Ezist not just a Device Management app but also a Gadget, Appliance, and Automotive Management system. Learn and share insights about your favorite cars, gadgets, and more with like-minded enthusiasts on this Device Management software. * Manufacturer Updates: Stay informed with the latest updates from manufacturers about repairs, bugs, security standards, patches, replacement options, software updates, and maintenance services. * Product History Tracking: With their efficient Product History Tracking feature, you can track the history of your products, including repairs, updates, and other crucial information. * Virtual Diagnostics and Support: Revolutionize customer support with remote diagnostics for your devices through Ezist, your trusted Gadgets, Appliances, and Automotive Management system.

easiware

easiware.com

easiware is: * An ADVENTURE that began in 2008 around a simple idea: successful companies are those that take care of their customers; * An AMBITION: to offer all employees who deal with customers a 360° solution that helps them achieve their objectives and demonstrate their talent; * A DESIRE: to work with existing or future love brands - from all sectors - who invent, innovate and make the lives of their customers more beautiful through this extra soul that they provide on a daily basis. * AN OBSESSION: offering an all-in-one customer relationship management and personalization platform – simple, effective, connected, engaging and endearing – for users in customer service and brand marketing departments. * A (SU)VITAMINATED TEAM: Matthieu Bouteiller, Brendan Natral and more than 50 other enthusiasts who love doing useful and serious things without taking themselves seriously More than 500 sparkling brands around the world rely daily on the French “all-in-one” easiware platform to better support their customers, respond to them in a personalized way that meets their expectations, manage their satisfaction, and build loyalty. Among the brands that trust us: Galeries Lafayette, Caudalie, NUXE, Meetic, Promod, Petit Bateau, Nature & Découverte, Bonduelle, Michel et Augustin, la Gendarmerie Nationale, Engie, La Grande Récré, EFFIA Stationnement, SNCF, Florajet, Groupe Beaumanoir…

ChayAll

chayall.com

ChayAll is a SAAS platform that centralizes all instant messaging channels in one! We help you connect with your customers quickly and easily by joining all your messaging channels such as WhatsApp, Messenger, iOS Messages, and Google Business Messages. Keep your customers satisfied and happy, managing all your conversations within a single platform, and help your customers have immediate solutions. With ChayAll you can: - Integrate all channels in one platform - Find new sales opportunities - Improving customer satisfaction

Spechy

spechy.com

Spechy helps you provide faster and more effective customer service by combining all your customer communication channels on a single platform. THE MOST FLEXIBLE MULTI-CHANNEL COMMUNICATION PLATFORM You need to decide which communication channels your customers have customer experience with and how you can optimize those channels. Most importantly, you need to make these decisions based on accurate information. That's why we've built our platform on transparency, flexibility and new technologies, so you can trust every data point, every measurement and every decision you make. MULTI-CHANNEL COMMUNICATION If your customers contact you via phone, email, live support, video or social media, you can automatically respond to them using Spechy's multi-channel communication platform. Representatives will have access to all communication channels and customer data from a single user interface, and you will be able to serve customers through their preferred communication channel.

DooPage

doopage.com

DooPage is a technology company specializing in providing conversation-oriented customer relationship management (CRM) software solutions (Conversational-CRM). With a vision of believing in a future in which businesses and customers mainly communicate through real-time messaging tools (realtime messaging) or social networks instead of traditional methods such as email, call, ticket. DooPage – A powerful management tool that helps connect multi-channel sales and customers on ONE SINGLE platform. With many features including: Customer care, Multi-channel order closing, Strict order management, Sales automation, Employee management, Sales support. The online business of shop owners has now been centralized in one place to help manage information in the most convenient way. DooPage integrates from A-Z all stages of sales: From the moment customers inbox or comment -> Customer care -> Place orders -> Compare shipping prices and choose the unit with cheap shipping prices -> Deliver goods to customers . All of the above processes are now available on DooPage. With Doopage, owning a business has never been easier!

replient.ai

replient.ai

replient.ai is an AIsoftware that automates customer support on social media. It is aimed at companies that want to intensify their customer interactions and scale their customer support. The software responds automatically and quickly to comments, minimizes negative effects on advertisements and enables customer support to be scaled without additional personnel costs. It ensures brand voice compliance in customer communications and offers multilingual support. Pricing is tiered, with plans starting at €39 per month. There is also a free trial plan that supports up to 50 comments.

Puzzel

puzzel.com

At Puzzel, they fundamentally believe that fantastic customer experiences shouldn’t have to be complicated. This is why they built Europe’s leading CX platform that helps businesses like yours deliver first-class customer service to every customer. Awarded the Most Innovative Company in 2023, their CX platform combines contact centre, self-service and AI capabilities, offering a single platform to resolve all automated and human-led interactions in a simple, efficient way – delighting every customer. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. The Puzzel CX platform is loved by agents and trusted by contact centre leaders.

imBee

imbee.io

imBee makes working together easy. They are the leading chat management platform, providing world class conversational engagement to help drive your business. Their team collaboration inbox creates a one-chat experience, where a representative from your company can seamlessly share information between internal teams and a current customer or prospect. With imBee, the customer gets high quality information and a faster response. If fast, easy, high quality engagement is important to your company, choose imBee. ** Multiple IM Channels, One Powerful Inbox - Provide customer service support, sell, and market through WhatsApp, Instagram, Facebook Messenger, WeChat, LINE, and more. Manage customer chats from all instant messaging apps in one inbox. More efficient, faster response, better customer experience. ** Quick Replies & Shortcuts - Save time and standardize answers to frequently asked questions (FAQs) by storing them in your quick replies library. Access them conveniently using your pre-set shortcut keys. ** Internal Team Chat - Mention your teammate to get them notified and chat with customers and leads simultaneously. Reduce back-and-forth communication to address queries lightning-fast.

Gnatta

gnatta.com

Understanding and speaking to your customers. Sounds easy, but there's quite a lot to it. That's where Gnatta comes in. Gnatta is a market leading product for enhancing your conversations. They are experts at talking to customers, in fact their entire senior team have backgrounds in large customer contact centres. In 2014, when their founder was still studying at university, he realised there wasn’t a product available which was dedicated to the most important part of the customer journey: the point of contact with the brand. Fast forward to today and they have a team of over 20 in house developers, all wholly focused on making your customer contacts more efficient, economic, and effective. Their platform deals with all digital channels including, but not limited to; webchat, email, Facebook, Twitter, and messengers. Their custom developed workflow technology means all your contacts will be served to the right operator, with the right information, at the right time. They are also at the cutting edge of the use of AI (both artificial and augmented intelligence) in customer service. By partnering with established AI experts, they are delivering the next level in customer experience today. With flexible monthly pricing plans, dedicated account structures, and an agile; can do attitude, find out how Gnatta can help your business today.

intalk.io

intalk.io

intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech. They are boutique software solutions delivery organization, specializing in providing CRM, Customer Application Development, along with End-2-End Unified Customer Interaction Management suite. Their approach in the market led by a consulting-cum-solutions delivery capability has enabled their clients to reach their business road-map in the faster time thus ensuring productivity and value gain. They seamlessly integrate multi-environment corporate applications across verticals and process in business thus streamlining operations.

Hippo

jungleworks.com

Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.

YesHello

yeshello.chat

YesHello is a SaaS platform that gives virtual sales teams total visibility—from first contact, to sales, to customer support. YesHello captures all customer interactions across WhatsApp, email, social media DMs, live chat, and phone to offer your team the full context they need to grow your business. YesHello powers the communication engine at Volvo Malaysia, Jaguar, Land Rover, BYD, TeaLive, SIRIM Bhd., Beam Mobility Scooter, iHeal Medical Centre, Sustainable Energy Development Authority (SEDA), Asia e-University and many more. YesHello's vision moves past the paradigm of messaging apps and into unlocking reality to help people and companies reach their full potential. So far, it seems to be working. YesHello believes having full context, from lead source, customer history, historical purchases, past conversations, previous issues, empowers teams to make decisions based on the full-story instead of guess-work is the key to building long term meaningful internal and external connections.

Sentiment

sentiment.io

Sentiment Omnichannel is the next generation Messaging platform for enterprise contact centers. Including ChatBot and dynamic Agent routing across over 15 channels such as Email, live chat, Social Media and Messaging Channels such as Facebook Messenger, Twitter, Instagram, Line and Whatsapp and more. Advanced workforce and agent performance metrics allow Sentiment.io to generate the greatest ROI of any solution of its type.

Chatdesk Trends

chatdesk.com

Chatdesk Trends provides powerful Voice of Customer Analytics designed to help businesses gain comprehensive insights from customer feedback across multiple channels. This service automatically aggregates and analyzes data from sources like email, chat, social media, surveys, and reviews, enabling companies to quickly identify trends and opportunities for growth. Key Features: * Comprehensive Feedback Aggregation: Chatdesk consolidates customer feedback from various platforms into a single view, making it easier to track insights and understand customer sentiment. * Automatic Tagging: With over 90% tagging accuracy across numerous categories, Chatdesk eliminates the need for manual tagging, allowing businesses to focus on analysis rather than data entry. * Natural Language Search: Users can easily find specific feedback through intuitive search features, and machine learning tools generate automatic summaries for quick reviews. * Real-Time Reporting: The platform provides instant insights into customer interactions, helping businesses respond proactively to issues and optimize their customer experience.