Top Case IQ Alternatives

Salesforce

salesforce.com

Salesforce.com, inc. is an American cloud-based software company headquartered in San Francisco, California. It provides (CRM) customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development. In 2020, Fortune magazine ranked Salesforce at number six on its 'List of Top 100 companies to work for', based on an employee survey of satisfaction.

Dayforce

dayforce.com

Dayforce is the global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, workforce management, and more in a single cloud application to power today’s boundless workforce. Dayforce helps deliver experiences that help organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world. Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in. Key product areas: · HRIS · Global payroll, on-demand pay · Benefits · Workforce management, including time and attendance and task management · Talent acquisition, including recruiting and onboarding · Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system · Advanced reporting, analytics, and dashboards · HR self service via the Dayforce mobile app

Zendesk

zendesk.com

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster. Zendesk also helps businesses leverage cutting-edge AI for Service teams to resolve customer issues faster and more accurately. Built on billions of CX interactions, Zendesk AI can be leveraged across the entire service experience from self-service, to agents, to admins, to help you grow and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context they need to deliver a personalized service experience on any channel, whether it's social messaging, phone or email. Zendesk brings together everything a service team needs – from personalized conversations and omnichannel case management, to AI powered workflows and agent tools, automation, and a Marketplace of 1200+ apps – all safeguarded under one roof. And our solution is easy to implement and adjust on the fly, freeing teams from requiring IT, developers and expensive partners to make ongoing changes. At Zendesk we’re on a mission to simplify the complexity of business and make it easy for companies to create meaningful connections with customers. From startups to large enterprises, we believe that intelligent, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves over 130K global brands across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide.

Freshdesk

freshdesk.com

Freshdesk (a product of Freshworks Inc.) helps businesses delight their customers effortlessly with modern and intuitive software for customer support. Freshdesk converts requests coming in via email, web, phone, chat, messaging, and social into tickets, and unifies ticket resolution across channels. Additionally, strong automation and AI capabilities like automating ticket assignment, prioritizing tickets, agent assist, and even sending out canned responses, help streamline the support process. Freshdesk also enhances team collaboration, integrates with a range of third-party tools, offers predictive support capabilities, and field service management. The reporting and analytics features provide insights needed to grow the business.

Zoho Desk

zoho.com

Zoho Desk can help businesses manage customer communication over the phone, email, live chat, SMS text, social media, and more. It also helps you assign calls to your agents based on their department or team, automatically route calls to agents that the customer is familiar with, and enables you to maintain consistency of service to build meaningful customer relationships. Hook up your customer service number with Zoho Desk, and make/receive calls in-app.

RingCentral

ringcentral.com

RingCentral Contact Center is an omnichannel customer engagement solution with voice and 30+ digital channels, advanced AI options for self-service such as bots, proactive outreach tools, and Intelligent Virtual Agents that understand customer intent. It offers over 300 prebuilt integrations (including leading CRMs) and a fully integrated, AI-powered workforce engagement management and analytics solution. RingCentral Contact Center is tightly integrated with the RingCentral MVP solution, offering customers the benefits of enterprise-grade voice infrastructure and integrated unified communications that enable seamless cross-functional collaboration.

Rippling

rippling.com

Rippling gives businesses one place to run HR, IT, and Finance—globally. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

HiBob

hibob.com

bob HRIS is a people management platform that helps dynamic companies bring out the best in their employees. Our HR software is unique, intuitive, and smart

Deel

letsdeel.com

Deel is the all-in-one HR platform for global teams. That means end-to-end HR management for any team, anywhere. Compliantly hire, onboard, and pay full-time employees or independent contractors in minutes. For the first time, you’ll have a central view of your entire workforce in one single place. With Deel, companies make global payroll possible by leveraging Deel's in-house back office and locally-owned entities. Workers, managers, and leaders can update withdrawal details, visualize team structure, oversee total payroll spending, and complete dozens of other tasks through Deel’s modern self-serve interface. Today, Deel serves more than 20,000 customers from SMBs to publicly traded companies, helping over 120,000 workers get paid from anywhere. Create localized legal contracts, track time off, grant bonuses, manage equity, and more. Book a demo for a personal guide to Deel's platform and unlock your global workforce today.

Personio

personio.de

Personio is the all-in-one HR software that helps unlock the power of your people by enabling you to manage each stage of the employee lifecycle. Our software streamlines how you recruit, onboard, manage, develop and pay employees. Over 10,000 organisations across Europe trust Personio to drive efficiency with innovative features such as Compensation Management, HR Helpdesk, Performance and Development and Surveys. We have 300+ employees providing support with a 90% customer satisfaction level and 180+ integrations available. Upgrade your HR team from spreadsheets to strategy now – book your free demo today: https://www.personio.com/webdemo/

ServiceNow

servicenow.com

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Front

front.com

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. They’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and they get the analytics and insights their business needs to optimize their customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay, rely on Front to deliver game-changing service that wins and retains customers for life.

Zenefits

zenefits.com

Zenefits is a company based in the United States that offers cloud-based software as a service to companies for managing their human resources, with a particular focus on helping them with health insurance coverage.Zenefits was founded in 2013. It is headquartered in San Francisco.

HappyFox

happyfox.com

HappyFox is a practical help desk software which provides multi-channel support for customer requests coming from email, web, phone and social media. HappyFox integrates with business applications for Accounting, customer feedback, CRM, commerce and so on. iOS, Android and Windows version of the app enable to provide support through smartphones and tablets. Community forums and knowledge base helps customer provide instant support and connect with each other.

OneTrust

onetrust.com

Trust Intelligence Platform helps organizations connect data, teams, and processes. OneTrust’s mission is to enable the responsible use of data and AI. Its platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. * Consent & Preferences: Streamline consent and preference management for consumer transparency. * Privacy Automation: Enable responsible use throughout the data lifecycle by operationalizing your privacy program. * Tech Risk & Compliance: Scale your resources and optimize your risk and compliance lifecycle. * Third-Party Management: Automate third-party management from intake to risk assessment, mitigation, ongoing monitoring, and reporting.

Netchex

netchex.com

With Netchex's HR and Payroll Managemnt Solution, you can make your processes easier than ever and ensure the job is always done right.

Ethena

goethena.com

Ethena’s all-in-one compliance training platform helps you check all your boxes and build a better workplace. Our product gives you a catalog of courses employees will actually like, an LMS that automates their delivery, and employee relations tools to support your team through tricky situations. Ethena is trusted by teams at Zendesk, Pinterest, Notion, BetterUp, and more. We’re backed by Felicis, GSV, Homebrew, Village Global, and other top investors, and our advisory team includes People Ops and Legal experts like Frances Frei and Leonard Shen.

FaceUp

faceup.com

FaceUp provides a comprehensive anonymous reporting platform, including an ethics hotline and HR tools. It is a secure, intuitive, all-in-one solution, enabling employees and pupils to report issues or wrongdoing. Send anonymous reports through a dedicated website or the mobile app in just two easy clicks. The FaceUp Platform is a fully-featured, report management and engagement tool. With customizable reporting forms, and the absolute highest level of data protection and anonymity - speaking up never felt better! The platform is GDPR compliant, ISO 27001 certified, and offers E2E encryption and 2FA. FaceUp can easily be integrated through API with your company intranet, website, or app. FaceUp is compliant with the EU Whistleblowing Direction and Whistleblower Protection Act. It's trusted by over 3,700 organizations worldwide - with over 20,000 reports already made through our platform. Try a free 14-day free trial of FaceUp. Quick, effortless setup in just 5 minutes. Let's empower your employees and make a social impact, together.

Worksome

worksome.com

Powerful external workforce management: Redefining the contractor experience. Build, manage and retain your external workforce with the only tool built to manage independent contractors with robust compliance and fast payments.

WorkBright

workbright.com

WorkBright removes the bottlenecks that slow down hiring so you can get new employees to work up to 8x faster without compromising security or accuracy. Effective onboarding strengthens teams, fosters lasting connections, and cultivates employee happiness. Get started with the ultimate employee onboarding software for HR. Onboarding Software to Accelerate Hiring: 𝗦𝗺𝗮𝗿𝘁 𝗜-𝟵 Complete Form I-9 in under 5 minutes with WorkBright's streamlined process. Their user-friendly workflow and advanced geolocation technology create a 100% compliant error-free way to physically complete I-9 remote verification. 𝗛𝗥 𝗢𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 Get employees to work faster with onboarding that never gets slowed down. Complex and cumbersome paperwork has never been easier with our top-tier onboarding software for employees. WorkBright auto-fill repetitive fields, catch errors before they're made, and send automated reminders to get forms across the finish line fast. 𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝗻𝘁 𝗧𝗿𝗮𝗰𝗸𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺 Engage more quality applicants with automated job posts, resume screening, interview management, and team collaboration tools. It’s never been easier to find your next superstar.

Mineral

trustmineral.com

Trusted by more than 1 million companies, Mineral is the HR and compliance leader for growing businesses. Our proactive solutions take the guesswork out of HR and compliance, giving clients peace of mind. We combine data, technology, and human expertise to drive innovation and personalized guidance. Mineral solutions include online employee training, handbook and toolkit generation, live expert advice from a team of HR experts, and a comprehensive resource library of user-friendly compliance information and HR best practices created to save organizations time and money, including free webinars, guides and checklists. Mineral’s network of partnerships has enabled it to build the largest HR community in the U.S. Mineral was formerly known as the combined entity of ThinkHR and Mammoth. For more information, visit www.trustmineral.com and follow us on Twitter at @Trust_Mineral.

YunoJuno

yunojuno.com

YunoJuno is the only platform a business needs to find, hire, manage and pay contractors. Combining a Freelancer Management System with an elite marketplace of 100,000+ industry vetted contractors, YunoJuno brings HR, Hiring Managers, Finance and Legal teams all in one place. From talent sourcing to compliance checks, documents, payments and insights, our platform helps the world's leading companies in reducing costs, accelerate hiring times and protect against misclassification in 150+ countries. Explore the platform for free or book a demo today - see how PepsiCo, Depop and 12,000+ world’s leading companies use YunoJuno to work with contractors effortlessly.

DevRev

devrev.ai

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most — and creating a company-wide culture of product and customer-centricity. Unlike generic tools, DevRev took a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact — with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams. DevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest in the history of Silicon Valley. It is led by its co-founder and CEO, Dheeraj Pandey, who was previously the co-founder and CEO of Nutanix, and by Manoj Agarwal, DevRev's co-founder and former SVP of Engineering at Nutanix. DevRev is headquartered in Palo Alto, California, and has offices in seven global locations.

Skuad

skuad.io

Skuad is a fast-growing global employment and payroll platform, which enables companies like yours to employ and pay exceptional talent anywhere in the world, compliantly. Skuad is built for the new world of work, where large enterprises and emerging startups can access the best talent globally, to grow their business and build diverse distributed teams. There are no upfront fees, hidden costs, or long-term lock-ins involved. Hire in 160+ countries || Pay in 100+ currencies || Get 24x5 expert support

Hummingbird

hummingbird.co

Hummingbird is a compliance and risk platform helping financial institutions streamline financial crime investigations and program operations. The platform acts as a single source of truth, bringing together customer data, case management, investigations, and regulatory reporting into a single solution. Cases in Hummingbird can be worked from any starting point (everything from transaction monitoring and fraud alerts to flagged KYC and KYB checks). Hummingbird provides an extensive suite of investigative tooling, including data visualizations, detailed customer profiles, integrated requests for information (RFIs), and more. Compliance teams also benefit from improved oversight and controls with customizable workflows, detailed analytics, and comprehensive audit trails. In addition to driving greater efficiency for compliance teams, Hummingbird also distinguishes itself by offering a uniquely flexible and scalable solution. Whether it’s switching transaction monitoring providers, integrating additional third-party data, or filing regulatory reports in new jurisdictions, you can easily create a perfectly tailored solution with Hummingbird.

Maus

maus.com

Strategic Planning and execution that multiplies business value. Maus is an all-in-one platform for strategic, financial, and exit planning that turns big ideas into action. In one easy-to-use platform, you can plan, implement, measure and grow your business. It’s not enough to simply create a plan. With Maus, you can turn your strategy into the roadmap for success while aligning with your financial and business value goals

Oyster

oysterhr.com

With Oyster's EOR, hire compliantly without setting up a business entity and handle all employment functions from a single automated platform. Better than a traditional employer of record, Oyster deploys deep employment insights and a team of legal and HR experts to ensure compliance in 180+ countries.

Plane

plane.com

Plane (formerly Pilot) manages payroll, benefits, and compliance for US-based companies hiring US and international employees and contractors. Easily hire, onboard, and pay employees and contractors in the US and worldwide, in one secure, cloud-based platform. Using Plane, you can send payments to contractors in 240+ countries at optimal exchange rates. Plane believes that international contractors should have the same payroll experience that US employees enjoy. We send payments directly to contractors’ bank accounts, so that they can withdraw money from their own accounts, without the hassle or withdrawal fees of an e-wallet. Want to hire employees instead of contractors? With Plane, you can easily hire full-time employees in 100+ countries without having to set up local entities. Plane handles employment paperwork, tax withholding, and more, so that you don’t have to. Unlike many EORs, Plane believes in simple pricing, with no hidden fees. You pay a flat monthly fee. Not sure whether to hire a team member as an employee or a contractor? Plane has supported both options from day one, and our expert team is happy to guide you to the best option for your needs, without an agenda.

Localyze

localyze.com

Global Mobility services, all in one platform. Whatever the scope, wherever your talent, we unlock your next move. From borders and bureaucracy to openness and simplicity. With Localyze, we’re reimagining how people move for work by bringing together seamless technology, transparency and unrivalled service. We believe in freeing talent from borders, so we’re building a centralised platform for a decentralised world. A world where companies can hire from everywhere — and people can work and live where they want to.

Warp

joinwarp.com

Warp is a modern payroll, compliance, and benefits platform built for founders. We put all state tax registrations and compliance on autopilot so you never need to login to another .gov website again.