Tenfold
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
Knowlarity
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
Courier
Courier is a developer tool for integrating multi-channel product notifications into apps with features for automation, template management, and customizable notifications.
Dialaxy
Dialaxy is a cloud-based telephony solution that enables businesses to manage communications seamlessly through calls and messages worldwide.
OnSolve
OnSolve is a critical event management app that helps organizations mitigate physical threats and respond to crises using AI-driven risk intelligence and communication tools.
Jet Interactive
Jet Interactive offers mobile and desktop softphone apps for managing business calls, featuring a call flow builder and reporting tools for analyzing call activity.
Aheeva
Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.
Mindful
Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.
Diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
NUACOM
NUACOM is a hosted phone system for businesses, providing features like call management, IVR, call recording, and analytics to enhance communication and customer support.
MsgClub
MsgClub is a communication platform offering bulk SMS, WhatsApp API, voice services, IVR, and RCS for businesses to enhance customer interactions and engagement.
Worktual
Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.
VertexOne
VertexOne is a cloud-based SaaS app that enhances customer experience for utilities and energy providers through tools for customer management and operational efficiency.
Commio
Commio is a cloud-based API platform for voice and text messaging, enabling businesses to manage scalable, reliable customer communications.
PushEngage
PushEngage is a web push notification platform that helps businesses engage customers through targeted notifications across devices, with features like segmentation and analytics.
virtualQ
virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.
Quvu
Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.
Alvaria
Alvaria is a contact center and workforce optimization platform that enhances customer interactions and operational efficiency across various channels.
Fyno
Fyno is a communication platform that consolidates customer interactions across channels, allowing minimal-code management and integration with various tools.
interface.ai
interface.ai provides AI solutions for community banks and credit unions, enabling automated assistance across various channels to enhance customer service and compliance.
IVR GURU
IVR GURU is a cloud-based IVR service that streamlines call management, routing calls efficiently, and enabling self-service options for enhanced customer support.
Thena
Thena is a ticketing platform for B2B customer support that enables real-time messaging and AI assistance for brands to improve customer interactions.
Pushwoosh
Pushwoosh is a platform that enables businesses to engage customers via push notifications, emails, SMS, and more, with features for segmentation and data analysis.
Engagespot
Engagespot is a unified platform that allows developers to integrate and manage multi-channel notifications via a single API.
Reecall
Reecall is an AI tool that automates 60% of incoming requests, managing calls 24/7 to enhance productivity and improve customer support efficiency.
Collab
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
ISI Analytics
ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.
Office24by7
Office24by7 offers automation tools for communication, marketing, and sales, helping businesses improve efficiency and manage operations effectively.
eGain
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
Upaknee
Upaknee is a platform for managing email and SMS communications, providing tools for newsletters, campaigns, forms, and notifications to enhance client engagement.