DialMyCalls
dialmycalls.com
DialMyCalls is a mass notification tool used by tens of thousands of organizations, schools, and businesses to notify a group of people by phone and SMS in seconds. Used by over 25,000 organizations around the US and Canada, the DialMyCalls mass notification system allows you to send a notification via phone call, text message, and email within seconds. It is used by everyone from Fortune 100 companies to schools, churches, staffing companies, non-profits, and much more. Whether you need to send out emergency notifications or general informational messages, DialMyCalls can send over 10,000 messages per minute, ensuring you reach everyone instantly. No hardware or software is required. Access your account from any computer or mobile device connected to the internet. It also has a mobile app you can use to trigger broadcasts, as well as a toll-free dial-in line in case you can't get online and need to get a message out!
MsgClub
msgclub.net
MsgClub provides a versatile suite of communication services to enhance business-customer interactions. Their offerings include bulk SMS, the WhatsApp Business API, voice services, Interactive Voice Response (IVR), and Rich Communication Services (RCS). These tools facilitate global message delivery, automated two-way communication on popular platforms like WhatsApp, personalized voice messages, efficient call management through IVR, and engaging multimedia messages via RCS. Designed for easy integration with existing systems and supported by comprehensive customer service, MsgClub helps businesses improve engagement and operational efficiency, driving growth in a competitive digital marketplace.
Courier
courier.com
Built for developers, Courier is the fastest way to add multi-channel product notifications to your web, desktop, or mobile app. Make developers' lives easier with a suite of features like automations, preferences management, audit logs, and white-labeling. Product and engineering teams need template management, custom routing, detailed logs, automated workflows, and other internal tools to run critical operations. Rather than build from scratch, a developer can use Courier to build a powerful notifications infrastructure faster. Its notifications designer includes drag-and-drop building blocks so you can assemble a notification in minutes. From there, you can write custom code, connect to data sources, or add additional channels such as email, chat, in-app, SMS, and push to create dynamic notifications your users will love. Trusted by innovative startups like Lattice, LaunchDarkly, Contentful, Apartment List, and Vendr. Backed by Y Combinator, Bessemer Venture Partners, Matrix Partners, Twilio, and Slack Fund.
GoReminders
goreminders.com
No-Show Clients are No-Pay Clients • Automated Appointment Reminders for Your Patients, Customers, or Clients Quickly schedule client appointments with a smartphone, tablet, or computer. Appointment reminders are automatically sent to clients via email or text message. Gone are the days of waiting and wondering. Your clients are on time, thanks to GoReminders! GoReminders is simple and extremely useful. A business often loses money when a client doesn’t show up for an appointment, and even more time and money is wasted calling the client to remind them of an upcoming appointment. With GoReminders, the business schedules the appointment into the system, and the client automatically receives a reminder via text message or email in advance of the appointment. Extremely useful to a doctor's office, hair salon, tax preparer, auto shop, and even social services agencies. It is even confident that users will be able to find ways to use GoReminders that it didn’t even think of itself!
Jet Interactive
jetinteractive.com.au
Jet provides businesses with all of the tools to make business phones work better for you. Utilise Jet's mobile and desktop softphone apps to manage calls from anywhere, or set up desk phones for a more permanent work station. Jet's system has been designed from the ground up to make it easy to keep taking phone calls from wherever you're working. Change, modify and improve your caller experience with the click of a mouse using Jet's drag and drop callflow builder. Whether you want to direct callers to more appropriate departments, reduce call volume for enquiries that can be handled online, reduce handle time or any other improvement to your system. It can all be done with no IT, No degrees, No consultants. Report on what matters, with Jet's best in class reporting you can view all call activity. From the marketing campaigns or keyword that led to a call, through to the agent that answered, handle time, IVR input and result of calls
Quvu
quvu.co.uk
Quvu is a cloud-based contact centre management solution, allowing users to analyse live statistics, queues and agent activity using the hardware they already own. Featuring a predictive dialler, call recording and IVR, whilst harnessing the power of VoIP technology, Quvu empowers contact centre managers to radically improve the way they do business. Quvu is a joint venture between experienced VoIP providers soho66, and goldfish.ie
VirtualPBX
virtualpbx.com
VirtualPBX pioneered cloud based business phone systems and still has the most features, the highest reliability, and the best value. No matter the size of your company, you can have a corporate-class business phone system without the expense or hassle of buying and maintaining your own phone switch. And with VirtualPBX, you can use your own phones, or save even more with our business VoIP service. Within a few clicks and a couple of minutes, you can have a fully automated, cutting-edge VirtualPBX business phone system that gives you great features, 99.999% uptime, advanced call routing, simple administration, and US-based professional support. Plans start at $9.99/month.
Maqsam
maqsam.com
Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM. With Maqsam, support and sales teams can automate repetitive tasks, increase efficiency, and drive revenue growth across multiple communication channels including voice calls, WhatsApp and more. We enable companies to expand market reach and establish local presence with access to local numbers in more than 200 cities. Companies can integrate Maqsam with their preferred CRM system to optimize data management and deliver customer service that exceeds expectations.
NUACOM
nuacom.com
With 50+ features, NUACOM is the “All-in-one” phone system solution for business. Our flexible, reliable and scalable Hosted PBX technology – also called VoIP, takes your business communication to the next level with Interactive Voice Response (IVR), Call Recording, Call Queuing, Local and International phone numbers, Mobile App, Web-based call analytics and many other advanced features. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company.
Textedly
textedly.com
Textedly was created with customers in mind. It wanted to bring a bit of clarity to the chaotic world of Mass SMS mobile text messaging. And it wanted to do it with a cloud platform that was nice to look at, easy to use, and would not break your bank account. Its platform now supports SMS text messaging all over the world, thanks to a group of talented and charming people. It remains dedicated to the spirit with which it began: be genuine, listen to its customers, keep pricing as low as possible, and keep the platform beautifully simple! Textedly: POWERFUL, BEAUTIFUL, FLEXIBLE.
Netcore Cloud
netcorecloud.com
Netcore offers a Comprehensive Customer Engagement & Experience Suite that empowers a marketer to create personalized customer experiences. Its platform enables a marketer to connect customer data across channels and systems, create targeted segments, and deliver meaningful experiences across digital channels like Web, Email, App Notifications, WhatsApp, SMS, and RCS. With its robust analytics, Netcore Cloud helps brands understand their audience better, enabling targeted marketing campaigns that resonate with customers on a personal level. The platform’s AI and machine learning capabilities ensure that each customer interaction is optimized for engagement and conversion, making every touchpoint an opportunity to impress and retain. Netcore is trusted by over 6,500 brands across sectors such as Ecommerce, Retail, Banking & Financial Services, Media & Entertainment, and Travel to deliver AI-powered experiences. Some of its marquee global customers include Swiggy, Myntra, Crocs, Pizza Hut, Domino's, McDonald's, and many more. Netcore is proud to be certified as a Great Place to Work for six consecutive years in India, affirming its commitment to exceptional workplace culture. The company has a global presence in 20+ offices across North America, South America, Europe, and APAC. Netcore is the Martech OS that helps a business drive revenue growth, maximize customer lifetime value, and accelerate its journey towards profitability.
Tenfold
tenfold.com
Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity. Tenfold works with dozens of cloud and on-premise telephony providers (Avaya, Genesys, Cisco, RingCentral, Nice InContact, etc) and most market-leading CRMs (Salesforce, MS Dynamics, ServiceNow, Zendesk, Netsuite, Sugar, Bullhorn, and Tier 1). Since we use your existing phone system, there are no extra or variable charges. The breadth of integrations gives you the freedom to change your underlying stack over time without having to compromise the agent experience or the quality of data you capture.
Airship
airship.com
In its mobile-first world, customers expect a unified, seamless experience wherever they interact with brands. But most often, those experiences are disconnected. Airship has everything it needs to get mobile-first customer experience right — on the web, in the app, and everywhere in between. Since the dawn of mobile apps, Airship innovations have become industry standards. It delivered the industry’s first push notification and first in-app message. Then it powered the first mobile wallet boarding pass, now the digital norm for travelers. It enabled the first commercial use of Live Activities on the day it was launched by Apple. Most recently, it launched the world’s first no-code native Experience Editor for app and web, enabling marketers and product managers to engage with customers wherever they are and get work done in minutes instead of months without ongoing developer support. Today, the Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle. It starts with Airship’s market-leading app store optimization (ASO) solutions that promote app discovery and downloads. Then its AI-powered journey orchestration, content creation, and experimentation solutions kick in — all no-code and highly flexible. Customer-facing teams can quickly design, deploy, and iterate cohesive in-session experiences on the web and in the app. The result? Deeper customer engagement, better conversion. When it comes to helping brands get customer experience right in a mobile-first world, no one knows more, does more, or cares more than Airship.
Callision
callision.com
Callision is the world's first free cloud business phone system, and the first carrier-independent enterprise-grade Contact Center as a Service (CCaaS). Callision allows its customers to use their preferred VoIP carriers, simultaneously providing carriers with new leads and the advanced contact center functionality to complement their offerings. Callision provides everything from phone numbers in over 60 countries to live employee monitoring and call recording, to conferencing, call queues and IVRs, web phone and chat, file storage, and a comprehensive analytics suite - all from the convenience of a web browser.
LimeChat
limechat.ai
LimeChat helps e-commerce brands sell, support, and market on WhatsApp. They have been pioneers of WhatsApp commerce, working with 300+ leading brands like HUL, ITC, Mamaearth, Wow Skin Science, Neemans Shoes, and Snitch. They help reduce CAC, boost retention, and deliver amazing experiences through WhatsApp, making it over 10% of their online revenue. Their focus is on helping businesses create exceptional experiences on WhatsApp! What makes them the trailblazer in WhatsApp experience? 👉 GPT-powered Chatbots for human-level experiences 👉 2-way WhatsApp campaigns for 2x ROI without spamming 👉 AI-enabled CRM built for e-commerce 👉 The best-performing Click to WhatsApp ads They would love to give businesses a tailored consultation to help deliver the best experience on WhatsApp.
Thena
thena.ai
Thena is the modern ticketing platform for B2B customer support with AI super powers. Leading B2B brands like Vercel, Amplitude, LaunchDarkly, RudderStack and incident.io use Thena to enhance their customer experience with AI and real-time messaging.
Bevatel
bevatel.com
The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. During the following paragraphs, we will learn in detail about the best call center system and why Bevatel is the best call center solutions and services company, let's go.
Mobile Text Alerts
mobile-text-alerts.com
Mobile Text Alerts allows you to send mass texts to your customers & employees with no hassle. ** Sending Messages • Create, schedule, and send SMS and MMS campaigns • Add images right from your Camera Roll • Choose contact groups or lists to send to ** Automating Messages • Set up automated replies to immediately respond to common questions • Create drip campaigns to keep your audience engaged • Schedule important texts in advance ** Managing Contacts • Add keywords users can text to subscribe to your messages • Manage your list of subscribers and add contacts • Build new audiences within your lists ** Understanding Performance • Use our reporting tool to see how your messages are performing • Visualize click-through rates, subscriber growth and number of messages sent Who Uses Mobile Text Alerts? • Business owners trying to drives sales, revenue, and traffic • Companies needing to communicate with employees on important updates • Organizations providing updates and information to members • & many more!
Sarv.com
sarv.com
Sarv.com is an innovative cloud telephony service provider assisting new-age businesses to solve communication problems. Since the incarnation of Sarv in 2011, they have introduced a unified communication platform packed with powerful APIs to support its service across all platforms and industries. Considering creativity as us theme, they offer a multi-functional, flexible, scalable, secure, and reliable suite of cloud-based communication solutions for enterprises, startups, and SMBs. They have been playing with information and data to fill the communication gap between customers and brands.
CallerDesk
callerdesk.io
Callerdesk is a patent-granted cloud telephony company that provides virtual call center solutions to businesses all over India. The value they offer is a unified voice communication platform for solutions such as autodialer, auto voice survey, voice OTP, incoming and outgoing calls, click to call, IVR/toll-free number, and a complete cloud call center with deep API integration functionality, all under one roof. Their product requires no hardware involvement, takes only 15 minutes to set up, and is virtually connected, saving time and money for their customers while providing more business scalability options. Founded in 2016 as Deskotel Communications Pvt. ltd under the brand name of CallerDesk. They are also an official resource partner with Startupindia portal ( Initiative of Niti Ayog ) & Nasscom 10000 Startup.
VoiceSpin
voicespin.com
VoiceSpin is a global cloud-based VoIP telephony provider offering call center solutions that enable businesses to effectively manage their inbound and outbound communications with prospects and customers through voice and SMS text messaging. Get international local numbers from 160+ countries and expand your global reach while improving your Call Answer Rates with local caller ID. Empower your sales team to make thousands of outbound calls with an AI auto dialer that connects leads to the best-suited agents based on the probability of making a successful sale. Streamline your inbound call management with features like IVR, call routing, inbound call queues, and queue callbacks to deliver quick and efficient support and improve customer experience. Leverage real-time dashboards and advanced analytics to keep track of the most critical call center metrics and KPIs and make data-informed decisions. Review call recordings to uncover inefficiencies in your processes, assess agent performance, and identify agent knowledge gaps and training opportunities. Automate call quality monitoring with AI speech analytics. Prevent compliance issues with keyword spotting, real-time warnings, and call whispering. Schedule and run bulk SMS campaigns customized to specific audiences, scale your outreach efforts, and drive more customer engagement. Integrate your call center with 50+ leading CRM systems and business apps to automate agent workflows and provide agents with more context for delivering more personalized experiences.
interface.ai
interface.ai
interface.ai is a leading provider of agentic AI solutions, specializing in serving community banks and credit unions. Its AI platform delivers a seamless, unified experience across voice, digital, and employee-assisted channels, all powered by a single AI brain that continuously learns and operates autonomously. Committed to driving automation, ensuring compliance, and enhancing customer satisfaction, interface.ai offers pre-trained AI solutions that are easy to integrate, scale, and manage. Trusted by hundreds of financial institutions, interface.ai is dedicated to helping them achieve their business goals while empowering their customers to achieve financial wellness through agentic AI.
Goldfish.ie
goldfish.ie
Goldfish is an Irish-owned cloud telecoms company that provides VoIP services to businesses across Ireland and abroad. Customers include large blue-chip companies, such as Dropbox, IDG Direct and the Sisk Group, to SMEs and start-ups such as Boxever. Goldfish helps businesses move their telecoms from traditional phone systems to The Cloud, which gives them access to host of new cloud-based features, as well as lower call costs. Goldfish was recently appointed as the Irish telecoms partner for Zoho CRM for it's Quvu Phonebridge integration. Quvu is Goldfish’s new ‘Software as a Service’ for companies that have staff handling high volumes of calls, such as in contact centres. Quvu sits alongside their VoIP services, giving their customers access to a more extensive set of features, such as real-time call data and the ability to use an intelligent dialer to boost call volumes. It also simplifies and streamlines the management of staff that handle either outbound or inbound calls, across multiple locations. It is currently used by companies with operations in Ireland, the U.K. and East Asia.
IVR GURU
ivrguru.com
IVR GURU hosted IVR Services, you can ensure customers are directed to the right place quickly and without frustration, whether they need an agent or can complete the transaction using the self-serve feature. IVR Guru is the fastest growing cloud telephony company, providing ivr service in Noida, Delhi NCR and across India. IVR Guru an Interactive Voice Response (IVR) which is simple, can process over a million calls an hour, usable, voice-driven, Voice XML IVR platform, cloud hosting services, and developer solutions. They are among the top virtual number companies in Delhi. They offer services of adroit staff that works efficiently and proficiently on your websites that widens your chances of eminence. They not only create a platform for your business but they also guide you through the journey of gaining existence in the world of business. With IVRGURU see your business flourish and gaining reputation on the web. You can even offer 24/7/365 service to callers so that when agents aren’t available, the IVR can still take manage their calls. IVR GURU allows you to easily build advanced automated call flows that will save time and increase customer satisfaction & you’ll be up and running in minutes.
Alvaria
alvaria.com
Alvaria, Inc. is the holding company of two best-of-breed technology providers, Alvaria CX, a leader in customer experience outbound technology compliance and self-service, and Aspect, whose workforce engagement management solutions deliver the future of work innovation. While Alvaria remains one company, their go-forward business operating structure and market brands is two – Alvaria CX and Aspect. Alvaria brands empower human connection by building software that supports the best possible customer experience and workforce engagement. Their software is created to empower teams and customers by optimizing workforce engagement and enhancing customer interactions. Their solutions make an agent’s day-to-day better and, therefore, the customer’s experience better. They go beyond inbound and outbound to create a comprehensive software-driven system that makes the people behind your business shine brighter and your customers more loyal. Alvaria brands are transforming the way people interact with companies and increasing their client’s profits because of it. They are the leader in customer experience and workforce engagement software, fostering better connections through better technology. Their open, innovative platforms are purpose-built to deliver two essential experiences: feature-rich, intuitive, and intelligent workforce engagement management, and proactive enterprise outbound services. Proudly celebrating 50 years in business, Alvaria was formed from the merger of world leaders Aspect Software and Noble Systems. Today, their Alvaria brands are paving a new path in customer experience and workforce innovation empowering teams and agents to stay in touch with your customer’s side of the story.
CloudCall
cloudcall.com
CloudCall's unparalleled CRM integration unifies your communications, improves data quality, increases productivity, and captures all conversations. CloudCall is the voice and communication system for your sales and recruitment teams. Without leaving their CRM or ATS, recruiters and salespeople: * Fly through tasks with click-to-call, list power dialing, and pre-recorded voicemail drops * Seamlessly capture data with integrated notes and automatic call recording * View relevant caller notes and details through inbound caller notifications * Work remotely as efficiently as in the office, using their own devices * Companies better detect issues and replicate best practices via call recordings and live monitoring of calls
Boulevard
joinblvd.com
Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses. It has earned the trust of thousands of salons, spas, barbershops, MedSpas, and other self-care businesses across the nation by striving to give them the same incredible service and support they give their clients. Its innovative platform delivers personalized, enjoyable experiences with online appointment scheduling, seamless business management, marketing, and payments that are simple, elegant, and reliable. Developed in collaboration with industry-leading owners and operators, its easy-to-use platform-as-a-service is carefully designed to drive revenue, automate workflows, and convert every visitor into a valuable, long-term client. By facilitating a better, more personalized client experience, it empowers businesses to give their clients more of the magical moments that matter most. As a venture-backed, fully remote startup based in Los Angeles, it is innovating at the intersection of beauty and technology. It is thoughtfully unapologetic about challenging the status quo in its pursuit to help people become the best version of themselves. It leverages technology, design, and style to unleash the untapped potential in all of us, drive real results, and improve the lives of its customers and the clients they serve.
Knowlarity
knowlarity.com
Knowlarity is the largest provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets. Knowlarity is headquartered in Singapore and was founded in 2009. Knowlarity pioneered a unique cloud communication technology for Asian and Middle eastern markets in 2009 and today has more than 15,000 paying businesses customers in these markets. It helps the business grow their revenue faster with its proprietary customer communication technology platform SuperReceptionist. In last 7 years, the company has grown from scratch to a global venture with 300+ employees, 1,000 partners and 8 offices in India, Southeast Asia and Middle East. Known for its innovation and process excellence, Knowlarity has received various awards such as the Amazon Excellence Award, Silicon India start-up of the year, Nasscom Emerge 50. The company has raised capital from global investors like Delta Partners, Sequoia Capital and Mayfield fund and is trusted by global companies including Google, Amazon, Uber, Practo, Ola, Zomato, Swiggy, Deliveroo, Yzer among others.
Upcall
upcall.com
Upcall is the human-powered engagement platform & API. Upcall provides U.S sales professionals on demand, enabling businesses to trigger human phone calls within seconds. Upcall is fast, scalable and cost a friction of a full-time sales rep. Upcall engages, qualifies and converts your leads into opportunities. At Upcall, they believe in the crowdsourcing economy, and that talking to each other on the phone still remains the most viable and efficient way to communicate in this digital world. By matching their client’s contacts with qualified agents, based on their location and expertize, they offer a perfect on-demand solution to increase awareness and revenues.
CommBox
commbox.io
CommBox is an enterprise-grade AI omnichannel customer experience platform that enables brands to engage customers across all channels from a single interface, leveraging omnichannel communication, digital engagement, business automation, conversational AI, and generative AI chatbots. CommBox helps organizations automate their repetitive work, optimize customer journeys, boost customer service teams’ productivity, and stay ahead of evolving customer expectations in the digital-first landscape. CommBox empowers support and sales teams to better engage with customers on their preferred messaging communication channels, such as SMS, Messenger, WhatsApp, Google Business Messages, and more, with the only autonomous communications platform. CommBox's 350+ enterprise customers benefit from reduced operational costs in call centers, increased customer satisfaction, and higher agent productivity. Discover the CommBox experience: visit www.commbox.io
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