Page 9 - Top Unleash Alternatives

FreshLime

freshlime.com

FreshLime is the Customer Interaction Platform for local business that makes interactions with leads and customers convenient through text, chat, and email - and all organized in one place. We make your business customer-ready for any interaction 24/7/365.

Vizury

vizury.com

Vizury, launched in 2007, is an performance-focussed martech solution that empowers brands to achieve higher funnel conversions and customer retention. Since inception, the focus of our unique technology-driven services have always been the ability to bring customers back to a brand's website, mobile app or retail store and improve new customer acquisition, retention and brand loyalty. After launching and achieving global scale, the platform and business of Vizury were acquired by Affle in 2018.

Whisbi

whisbi.com

Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. Enhanced by a BI engine, Whisbi provides the right channel for the right customer at the right time. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates. We offer a world-class conversational platform for sales & marketing and are able to share industry-specific insights & expertise. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. Our solutions have managed over: * 700M impressions, * 47M clicks, * 18M call requests, * 10M conversations To date, we have delivered over 1.5M sales to our clients globally. And we’re just getting started! Whisbi puts human interactions at the center of the online customer experience and increases the ROI of digital marketing campaigns. It allows brands to better capitalize on their website traffic, increase their NPS score, differentiate through CX and sell more online. We integrate with the best marketing & sales solutions including Salesforce, Google Adwords, Google Analytics & Adobe Marketing Cloud, helping to deliver more powerful insights into the full customer journey. In essence, Whisbi enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems.

Hubtype

hubtype.com

Hubtype is paving the way towards a new era of communication in which brands communicate with their customers in a frictionless, meaningful and inspiring way. Hubtype empowers companies to embrace simple, meaningful and customer centric conversations at scale through conversational apps; a new technology that goes beyond chatbots and combines the best of graphical interfaces (like websites and mobile apps) that provide great UX and the best of messaging apps (such as WhatsApp, FB Messenger, etc) or webchat.

BoldDesk

bolddesk.com

BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.

Elium

elium.com

Make company knowledge available and actionable at all times. Studies show that employees spend 2 hours every day searching for information. Only to be able to perform at their job. It is now the right moment to empower your teams to use this time on what matters. Elium offers a trusted and flexible source for sharing and enriching company knowledge. It helps streamline the decision-making process, improves collaboration and the ability to innovate.

Eniston

eniston.io

Easy to use Knowledge Base Software you will love to manage. Streamline information management with powerful and intuitive Knowledge Management Software. Reduce support hours by providing the right answers, or use eniston for on-boarding or reference.

Iris

heyiris.ai

Iris is revolutionizing the deal desk for businesses around the world. As deal cycles have become more complex (more buyers, more competition, and tighter budgets), the role of GTM teams have drastically changed. To win today, sellers need to be able to customize content to specific buyers using institutional knowledge that has historically been dispersed throughout a business. Every company sells. Iris makes the hardest parts of selling easier with AI. Using your institutional knowledge, Iris generates highly-tailored content like RFPs, security questionnaires, and other sales enablement and support content to accelerate deal cycles, win more business, and enable higher-performing and more knowledgable teams.

Deepser

deepser.com

Deepser S.r.l. is a software house that develops, produces and sells innovative products and services with high technological value. Its main product is Deepser, an ITSM platform. Deepser is an innovative and intuitive IT Service Management solution, with an interactive web interface. It allows you to manage business processes, organize support requests, optimize the use of company resources and improve customer satisfaction. The ITSM software respects the ITIL framework; its innovative automation algorithms allow for a rapid implementation. The possibility to easily integrate it with other software make Deepser a convenient and smart option for companies of every industry and size. Deepser is a corporate suite that offers the following modules: Service & Help Desk, IT Asset Manager, CMDB, CRM, Crontract Management, Knowledge Base, Password Manager, Dashboards, Chat, Board, Reports and many more.

Auros

aurosks.com

Auros is the leading Knowledge Aware software and service provider. Their software captures essential knowledge from best practices, employee knowledge, lessons learned, methods, requirements, standards, and techniques, breaks it down into modular bite-sized pieces, and delivers it when and where it’s needed. As a result, technical decision-making and analysis is positively influenced - saving the organization resources and time. Knowledge is a powerful asset that companies are not effectively leveraging, because it often goes unused. It’s held in passive documents that sit lost in different locations, spread out over countless different silos. Auros replaces the traditional, passive libraries with Active Knowledge – delivering only the precise information when and where it’s needed.

Unily

unily.com

Unily is the employee experience platform at the heart of your digital workplace that powers better work for everyone.

SlimWIki

slimwiki.com

SlimWiki is a cloud based wiki platform for teams and organizations of any size. It is built with ease of use and simplicity in mind.

MyHub Intranet

myhubintranet.com

MyHub provides a cloud-based CMS intranet used by hundreds of businesses of different sizes and in different markets across the globe. MyHub is super simple to setup, easy to manage and is fully customizable. MyHub requires no IT resources, and so you can have your intranet site online in minutes. The product has a number of pre-built intranet page templates and comes with a range of powerful business modules and tools out of the box. You simply and easily drag and drop functionality and content onto your secure custom intranet pages. MyHub hosted intranet software features are designed to ensure better sharing of knowledge, employee engagement and improved internal communications and include: - Fast download speeds, delivered via Amazon's managed network - Secure hosting environment (HIPPA) with high availability and automatic backups - Secure encrypted pages delivered using SSL/HTTPS - Easy to setup, 5 step site builder process - Dedicated support at no additional cost during setup stage - Assign administrators to edit different pages - Easy to manage, edit pages, add multiple users - Scheduled publishing of pages - Self-managed user password resets - Flexible permission settings, single or multiple pages, team or project pages - Easy to use administration tools - Customized pages, unlimited number of pages and sub-pages - Flexible layout and design options - Add text, images, videos and files - Embed HTML, iFrames, and JavaScript - Company staff directory - Secure document and file storage - Advanced search - News blogs and newsletters - Team and company forums - Calendars, quizzes, and surveys - Automate paper-based processes using fully customizable drag and drop business forms - Form actions, rules, email notifications and submission reports - Feedback and comments - User profiles and biographies - Social intranet features, follow me, activity wall, notifications, instant messaging and friends - Mobile responsive

Office Hours

officehours.com

Office Hours is a knowledge-sharing marketplace that connects clients with advisors in specific expertise areas. Clients search for and book 30 to 60-minute calls with advisors who have the expertise and perspectives they need. Scheduling, compliance, and payment are all managed on the platform.

Knowmax

km.knowmax.ai

Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints. We have been working with Fortune 500 companies enabling them to deliver customer delight through strategic knowledge management. Our KM modules, viz knowledge base articles & FAQs, visual how-to guides, and cognitive decision trees, are purpose-built to make contextual and actionable knowledge readily available to your support champions and customers with minimal effort. With our no-code DIY content creation capabilities, you do not need any technical expertise to create content. Our native integrations with CRM and contact center technology enable users to access relevant information right where they are without switching multiple screens. Born out of a contact center, we understand the numberless roadblocks customer-focused companies face and believe that the right knowledge at the right time makes a difference in shaping customer experiences. Our next-gen KM platform is built with this understanding to enable you to rise above your customers' ever-evolving expectations by making your knowledge work for you.

DeveloperHub

developerhub.io

Documentation platform to collaboratively write, publish, review, analyse and collect feedback on personalised customer-facing docs the modern way. Established in 2018, DeveloperHub helps enterprises decrease support ticket volume by allowing everyone in the team to collaborate on documentation, to publish instantly, and to understand how their documentation is performing.

Inbenta

inbenta.com

Inbenta is a conversational AI platform that helps companies improve customer experience and reduce costs through intelligent automation. Use Cases: Customer Service, IT Helpdesk, Marketing & Sales, HR, Digital Transformation. Products: Chatbot, Search, Benti (case management/ticketing), Knowledge, Digital Instructor (interactive product demos). Technology: Proprietary AI, AI Platform, Generative AI Integration. Competitive Advantage: Inbenta's conversational AI has been trained on billions of customer interactions over a decade, across industries, making it proven to improve customer experience. Customers & Industries: Inbenta serves over 1,000 companies globally across industries like banking, travel, government, e-commerce, technology, healthcare, insurance, utilities, and telecommunications.

EmbedAI

thesamur.ai

EmbedAI is a platform that enables users to create AI chatbots powered by ChatGPT using their data. A Chatbase alternative.

Blits

blits.ai

Blits.ai is the AI Ecosystem which combines the AI power of Google, Microsoft, OpenAI, IBM, Rasa, Wit, Amazon, Stanford, and many others in one platform. Build, train and deploy chatbots and voicebots with: - Generative AI models (GenAI) - Retrieval Augmented Generation (RAG) - Gain control by adding Conversational AI flows to GenAI Choose from a multitude of Large Language Models (LLM's) to train your bots. At scale, for any type of use-case. Focus on building a bot with the perfect tone of voice for your audience, and switch / optimize the underlaying AI Technology later. Always stay ahead of the competition with 'Blits Automate', giving your bots the latest combination of AI tech that fits your use-case automatically. Reuse templates between bots, creating multi language/country/brand interactive communication on your existing channels (WhatsApp, Slack, Twilio, Web, Salesforce, etc.) Connect backends to build smart bots (Automation Anywhere, SAP, ServiceNow, UIPath, SQL databases, APIs, etc).

AINIRO.IO

ainiro.io

AINIRO.IO is a platform that allows you to create a custom AI chatbot based on the ChatGPT language model. Some key features and capabilities include: * The chatbots are powered by OpenAI's technology, providing the same high-quality conversational abilities as ChatGPT. * The platform can automatically scrape your website to create a custom chatbot tailored to your content and data. * You can integrate the chatbot into your website, ecommerce platforms like Shopify, CRM systems, and more. * The chatbots can display images, collect leads and user data, and provide real-time information by connecting to the internet or your own data sources. * Key benefits include increased sales and conversions, reduced customer service costs, and improved productivity. * Pricing starts at $49 per month for a custom AI chatbot. * The platform provides a free trial so you can test out the capabilities for yourself. AINIRO.IO seems to offer a turnkey solution for adding a powerful AI chatbot to your website or business, leveraging the latest language model technology. The focus is on providing a seamless, customizable, and integrated conversational AI assistant.

Omnie AI

omnie.ai

Omnie AI is a multi-channel, cross-team AI assistant platform that helps businesses across various industries. Some key features and offerings include: * Connects information from websites, documents, and live systems to provide a personalized AI assistant * Allows the AI assistant to quickly retrieve information, generate content, and coach teams * Enables creating individual threads and workflows for client accounts, teams, or projects, linking documents, apps, and communication channels * Offers personalization options to set the right level of individuality and proactivity for recommendations * Allows bookmarking content, searching chat history, and sharing chats with the team * Provides industry-specific AI solutions for real estate, recruitment, e-commerce, charities, marketing, education, hospitality, finance, and healthcare The platform aims to develop AI solutions that can understand human preferences and perform tasks autonomously. The roadmap includes: * Allowing conversational information retrieval and content creation * Connecting external apps to make real-time recommendations * Enabling the AI to communicate with humans and machines, update records, and create reports with minimal supervision Omnie AI is a brand of Intreface Ltd. The website lists the company's US, UK, and Hong Kong office locations and contact information.

NotBot

notbot.in

Not-Bot is a complete WhatsApp Automation, Marketing, and Chatbot building platform. It is a bot that can automate almost all the things that we do on the internet, from placing an appointment to buying groceries and paying for those, all these and a lot more can be automated using NOT-BOT on WHATSAPP. Not-Bot can work as an IVR on your WhatsApp or it can act like a real human when integrated with AI. Not-Bot can be integrated with any database, any website, or any app. If something works using the internet, Not-Bot can be connected to it and merge into the process flow as if the whole system was built around the bot. Features that can be automated using Not-Bot : 1. Book an appointment 2. Track appointment 3. Payments 4. Feedback/query/complaint 5. Place orders 6. Track the status of orders 7. Cancel orders 8. Quizzes 9. Surveys 10. OTP 11. Transaction alerts 12. Reminders 13. Get/send photo portfolios, menus, etc. 14. Get/send product videos 15. Get/send customer Geo-location 16. Get/send medical reports, report cards, and other files. 17. Live chat & Support Businesses/institutes where it can be used: Everywhere Medical Institutions (Hospital, Medical camps, Pharmacy, Labs, Clinics, etc.) Educational institutions (Schools, Colleges, Universities, Websites, Apps, etc.) Real estate (Selling, Renting, etc.) E-commerce Cloud kitchen Courier services Hyperlocal delivery/businesses Govt. Offices, etc. Fintech (Banks, NBFC, Micro Loan apps, etc.)

Webio

webio.com

Webio is an AI-powered platform for customer engagement, specifically focused on debt collection and debt management. Some key details about Webio's offerings: +> Conversational AI: * Webio uses conversational AI and chatbots to automate and blend customer conversations across various digital channels. * Their Propensity Guidance technology can predict customer states and design personalized journeys to improve engagement. +> Debt Collection and Payments: * Webio specializes in credit, collections, and payment messaging, helping enterprises engage positively with customers across the debt cycle. * They aim to improve liquidity by making difficult conversations easier through AI-assisted communications. +> Customer Engagement Platform: * Webio provides an end-to-end customer engagement platform that connects enterprises with their customers through the channels they use. * It includes features like on-demand messaging, real-time data integration, and simple API-based integrations. +> Success Metrics: * Webio claims to have achieved significant improvements for its clients, including 52% uplift in payment arrangements, 34% increase in promises-to-pay, and 75% automation of conversations. +> Security and Compliance: * Webio is ISO 27001 certified, demonstrating its commitment to information security and data protection. * It operates on the AWS cloud, providing a secure and resilient environment for customer engagement. Webio appears to be a specialized customer engagement platform that leverages conversational AI and automation to help enterprises, particularly in the debt collection and management domain, improve their customer interactions and drive better financial outcomes.

IntelliTicks

intelliticks.com

IntelliTicks engages your visitors using intelligent conversations and connects the hot prospects with your best reps in Real Time. With IntelliTicks you get: 1. 24x7 AI-Powered sales assistant. 2. Enriched lead insights in real-time. 3. Targeted attention to hot prospects.

VoiceGenie

voicegenie.ai

VoiceGenie.ai is a voice-based customer service and sales automation tool for revenue acceleration and improved customer experience. Breaking the global language barriers, voice bots powered by VoiceGenie speak 100+ languages and deliver humanized voice interactions every single time. Unlike the traditional IVRs & rule-based voice bots, VoiceGenie focuses on positive outcomes, delivering intelligent goal-driven conversations, converting prospects to leads and leads to loyal customers. Its generative capabilities and emotional intelligence helps it understand customer sentiments and respond with empathy everytime. It also handles precise human commands like adjusting pitch, volume, or repeating sentences whenever the customer asks for it. Via voice cloning, it also lets you choose the voice in which you want your voice assistant to talk to your customers. VoiceGenie deploys across Android, iOS, Web, PSTN, and VoIP seamlessly. It safeguards data and takes customer privacy seriously. With its full-fledged customer service, enhanced lead qualification, smoother onboarding process, and scalability, VoiceGenie is suitable for businesses looking to strengthen their operations, boost their revenue, and build lasting customer relationships.

Optiwe

optiwe.com

Optiwe is the best multi-agent and multi-channel WhatsApp CRM to serve customers on WhatsApp, Instagram, Facebook, and your website. Optiwe is an AI-powered messaging platform that helps businesses increase sales and automate customer service across multiple channels, including WhatsApp and Instagram. Its customizable chatbots, multi-agent support, and analytics tools enable businesses to provide personalized, efficient, and data-driven experiences for their customers in industries such as e-commerce, real estate, automotive, tourism, and others.

RoboResponse.ai

roboresponse.ai

RoboResponseAI is an AI chatbot customized for businesses. Some key highlights: * It is an AI-powered chatbot that can initiate conversations with website visitors and engage them to drive conversions. It asks relevant questions based on visitor actions and page content. * It can help with lead generation, improving lead conversion rates by up to 2.5x. It can also assist with recruitment by reducing phone screening time by 95%. * The chatbot can be trained and launched in just 5 minutes using the website content and business documents. * It integrates with popular platforms like Shopify, Wix, GoDaddy, Kajabi, and more. * It is built on OpenAI's GPT technology, but is customized for business use cases, unlike the general-purpose ChatGPT. * RoboResponseAI offers a free version for businesses to try it out, with the option to upgrade to paid plans. * Key use cases include lead generation, customer engagement, customer support, ad campaigns, and recruitment campaigns. * The company highlights case studies and quotes from customers praising RoboResponseAI's value in enhancing customer experiences and streamlining operations. In summary, RoboResponseAI aims to provide an easy-to-use, customizable AI chatbot solution to help businesses automate and improve various customer-facing functions.

Swiftsell

swiftsell.biz

Swiftsell is a generative AI-enabled no-code tool through which consumer brands can automate their lead conversations seamlessly over various channels and enhance sales, marketing and customer satisfaction.

Jetlink

jetlink.io

Communication between people and businesses is changing forever, and messaging will play a central role today and for years to come. Convergence of social and mobile is shaping customer behavior and expectations. They ask things right now, right here. Jetlink brings the "Power of Now"​ with omnichannel messaging and sophisticated enterprise chatbots to your enterprise. We believe this is the revolution in commerce and customer support. Jetlink allows you to deliver delightful conversational sales & support experiences where your customers already are. Jetink is positioned as the A.I. powered central communication platform for the customer touch points such as Web chat, IVR, social messaging apps, Facebook Messenger, Whatsapp, Skype, Slack, Teams and, in-app messaging.

Alendei

alendei.com

Alendei is AI based customer engagement platform. It enables users to send short text messages to mobile phone users. It provides automated customer support and engagement through a conversational interface to improve user experience and satisfaction. It enables users to provide two way communication by integrating WhatsApp business APIs to send and receive messages.