Page 8 - Top UJET Alternatives

Chatgen.ai

chatgen.ai

Chatgen is a hybrid bot chat platform with custom bots. With Chatgen, you can automatically convert anonymous site visitors to qualifying leads and also book more meets 24/7" ChatGen has built a Machine Learning (ML)- backed engine that enables businesses to have chatbots that can converse with users. These chatbots aid businesses across functions: Marketing: From basic chatbots, conversational landing pages to generate leads and conversational Ads to optimize CTR to embedded bots that optimize Click to Action. Chatgen primarily is used to maximize your lead capture not only on the Website but also at places where your visitors visit your brand Support: Chatbots that use AI to build automated responses to common customer queries, freeing up the support staff to deal with more pressing customer support challenges. #customersupportautomation Product discovery: Chatbots that make product discovery easy for online shoppers — increasing sales and building loyalty for eCommerce companies.

ChatSupport

chatsupport.co

Provide world-class support to your customers and convert more leads. Customizable widgets, unlimited staff members, 24/7 support, and more! Try for Free!

CommBox

commbox.io

CommBox is an enterprise-grade AI omnichannel customer experience platform that enables brands to engage customers across all channels from a single interface, leveraging omnichannel communication, digital engagement, business automation, conversational AI, and generative AI chatbots. CommBox helps organizations automate their repetitive work, optimize customer journeys, boost customer service teams’ productivity, and stay ahead of evolving customer expectations in the digital-first landscape. CommBox empowers support and sales teams to better engage with customers on their preferred messaging communication channels, such as SMS, Messenger, WhatsApp, Google Business Messages, and more, with the only autonomous communications platform. CommBox's 350+ enterprise customers benefit from reduced operational costs in call centers, increased customer satisfaction, and higher agent productivity. Discover the CommBox experience: visit www.commbox.io

Richpanel

richpanel.com

Customer service can make or break customers’ trust in your ecommerce store. With Richpanel on your side, your support team will a) respond faster b) always give accurate answers c) easily manage large volumes and d) win customer trust. * Self-service portal to automate repetitive questions. * Multi-channel help desk & live chat. * Reply faster with context. * Get sales through live chat. * Comprehensive customer service reports.

Blazeo

blazeo.com

We are an ad conversion platform. As a tech-enabled services business, the services we provide include lead capture, lead qualification, appointment setting, and retainer signing. The tools we use to do this include live chat, voice call centers, virtual assistant, and SMS communications. The tools we provide are highly customizable, allowing our services to grow as our clients expand. Our industry trained agents provide expertise for each customer, 24/7. We aim to be the most support-centric, comprehensive solution for our customer in our niche.

Heyday AI

app.heyday.ai

Heyday is a next-generation live chat solution that combines the power of artificial and human intelligence to deliver the ultimate customer experience by enabling highly personalized customer conversations. Our Conversational AI acts both as a first-line, self-serve customer concierge that helps customers help themselves, and as a nifty virtual assistant that helps boost customer service agents’ efficiency. Heyday’s intuitive agent hub is available on any device, so you can delight customers whether you’re at your desk or on the go. With Heyday you can: * Automate answers to first-line customer service queries, qualify customers and automatically triage more complex questions to escalate them to the right agent * Collaborate with a unified team inbox to deliver a superior customer experience * Create shopping carts on the fly directly inside the chat, thanks to powerful e-commerce integrations * Gather valuable customer insights to enrich your CRM * Create templates or leverage AI-recommended quick replies to boost your efficiency and save time * Retarget customers on a highly personalized level with order tracking notifications, product upsells, customer satisfaction surveys, etc. * Customize your agent notifications so you never miss a beat * And more! Heyday is ushering in a new era of live chat. Download today to give your customer service team AI superpowers.

Zowie

getzowie.com

Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. * Free analysis of your automation potential | Know what you’re buying! * Free omnichannel inbox | Get savings on tech. * Tons of integration | Connect with Shopify, Magento, Klaviyo, Zapier and take your automation to the next level. Use Zowie and… 1. Deflect up to 60% of repetitive questions in 4 weeks and cut resolution times by 67%. 2. Care – enables agents to resolve complex cases and increase CSAT by 12%. 3. Sell – detect buying intent and convert up to 40% more clients.

Ring.io

ring.io

Ring.io is a sales engagement platform that is all about bringing your prospects closer to your sales reps. Ring.io uses carefully picked, data-backed, high-engagement channels that let you reach your prospects and not hear crickets: SMS/MMS, email, phone, and video for sales. It's an all-in-one platform and, by leveraging integration with your CRM, you can finally focus on selling and forget about chasing another magic software to add to your toolbox. Ring.io innovates sequences, making them data-driven and non-linear. Fancy way of saying that your selling process now dynamically adapts to the changes, be that your CRM data, manual input, or signals detected by Ring.io - you get more deals closed, faster.

Swell

swellcx.com

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

Redtie

getredtie.com

The Redtie allows small business owners to share marketing materials such as documents, images, audios and videos over a simple text message. Redtie is an advanced, text messaging solution that lets you send attachments just like you would in an email. Text messages are sent with a link to access attachments that are stored in a secure cloud. Redtie also scales to send messages and attachments to one or hundreds of users at a time.

Sarv.com

sarv.com

Sarv.com is an innovative cloud telephony service provider assisting new-age businesses to solve communication problems. Since the incarnation of Sarv in 2011, they have introduced a unified communication platform packed with powerful APIs to support its service across all platforms and industries. Considering creativity as us theme, they offer a multi-functional, flexible, scalable, secure, and reliable suite of cloud-based communication solutions for enterprises, startups, and SMBs. They have been playing with information and data to fill the communication gap between customers and brands.

erxes

erxes.io

Welcome to erxes, the open source Hubspot/Qualtrics alternative. erxes is an open-source experience operating system (XOS) that enables SaaS providers and digital marketing agencies/developers to create unique experiences that work for all types of business. We will change how businesses grow by delivering breakthrough value to our community. Come along on this journey with us! Achieving growth and unity within your company is possible with erxes, because it is: - 100% free & sustainable: erxes offers a sustainable business model in which both developers and users win. It is open-source software, but even better. - 100% customizable: Our plugin-based architecture provides unlimited customization and lets you meet all your needs, no matter how specific they are. - 100% privacy: We've designed the erxes platform to retain complete control over your company's sensitive data with no third-party monitoring. - 100% in control: You can build any experience you want, where all the channels your business operates on are connected and integrated. Explore your options: Self-hosted AGPLv3 with the Enterprise Edition licensed open-source Hubspot alternative. It's written in Node.js, GraphQL and React. Self-serve Start for free and unlock advanced features, additional services, and customized options with our power-ups and add-ons. Enterprise Secure, compliant open-source software for enterprises. Empower your team to move faster. Embed Integrate erxes core plugins, components, and SDKs into your platform to enhance its capabilities and streamline operations. Platform Leverage erxes core plugins, components, and enterprise features to power your entire platform business. Infrastructure Power up your SaaS with erxes infrastructure and native plugins. Let's bring your vision to life with our expert team.

FreshLime

freshlime.com

FreshLime is the Customer Interaction Platform for local business that makes interactions with leads and customers convenient through text, chat, and email - and all organized in one place. We make your business customer-ready for any interaction 24/7/365.

Whisbi

whisbi.com

Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. Enhanced by a BI engine, Whisbi provides the right channel for the right customer at the right time. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates. We offer a world-class conversational platform for sales & marketing and are able to share industry-specific insights & expertise. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. Our solutions have managed over: * 700M impressions, * 47M clicks, * 18M call requests, * 10M conversations To date, we have delivered over 1.5M sales to our clients globally. And we’re just getting started! Whisbi puts human interactions at the center of the online customer experience and increases the ROI of digital marketing campaigns. It allows brands to better capitalize on their website traffic, increase their NPS score, differentiate through CX and sell more online. We integrate with the best marketing & sales solutions including Salesforce, Google Adwords, Google Analytics & Adobe Marketing Cloud, helping to deliver more powerful insights into the full customer journey. In essence, Whisbi enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems.

Provide Support

providesupport.com

Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer asistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat agent apps included into price Unlimited live product assistance 24/7 and many more.

ZaiConversations

zailab.com

Zailab is a next-generation CCaaS platform that transforms customer interactions through the power of attentive listening. Their solution is designed for businesses of all sizes, particularly SMB teams seeking a cost-effective way to personalize routing, enhance customer experiences, and boost efficiency. At Zailab, they believe in the art of listening. By understanding the unique needs of customers, call center agents, and business owners, their platform helps you set up, handle, and pay for conversations in a whole new way. With AI-driven insights, Zailab routes and prioritizes interactions from any channel, ensuring that your agents have more time to truly listen to and understand your customers. Their quick and easy setup allows you to optimize as needed, empowering agents with all the information at your fingertips. Zailab’s consumption-based model means you only pay for the features you use, with no monthly licensing fees and no upfront costs.

Pulsedesk

pulsedesk.com

Universal helpdesk system — collect, manage and analyze customer requests from all channels in a single ‘window’ Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support. It’s also easy to integrate third-party software, create a knowledge base, launch a client portal, and set up your own web widget in the Pulsedesk system.

Spoke Phone

spokephone.com

Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke Phone guides employees to say the right things and collect the right information from customers, so every employee now has the skills to drive better conversations. The result is that customers get better experiences and the business gets better outcomes. To achieve this unique outcome, Spoke Phone combines traditional business phone systems, high--cost contact centers, and business process automation, and made it all easy to use on a mobile phone or desktop.

Ringflow

ringflow.com

Ringflow, the epitome of technological advancement in the realm of cloud contact centers. With its AI-powered capabilities and robust infrastructure, Ringflow sets a new standard for seamless customer interactions across multiple channels. Embrace the cutting-edge features and unparalleled efficiency of Ringflow's omnichannel experience. Stay ahead of the curve with Ringflow's state-of-the-art cloud contact center, empowering businesses to leverage the latest technologies and revolutionize customer service. Experience the future of contact centers with Ringflow, where innovation and excellence converge.

Nubitel CX

nubitel.co

An Omnichannel Cloud Contact Center Solution that offers users flexibility and scalability, which leads to a next-level Customer Experience. Manage interactions from multiple channels from a single platform.

klink.cloud

klink.cloud

klink.cloud, is a cloud-based communication platform that simplifies and streamlines customer service operations for contact center teams, helping them deliver better customer experiences more effectively. klink.cloud is a comprehensive omnichannel contact center platform that unifies all customer interactions across multiple channels, including voice, video, email, SMS, and social media. It features robust in-app voice and video calling capabilities, conversational AI and chatbots for automation, and virtual numbers from over 80 countries. The platform offers advanced CRM and ticket management systems, complete with help desk ticketing, team collaboration, and custom reporting. Its IVR and ACD systems ensure efficient call routing, while comprehensive call management tools provide real-time metrics and detailed performance reports. Seamless API integrations allow for easy synchronization with existing tools, enhancing the platform's flexibility and functionality. Enterprise-ready and scalable, klink.cloud is designed to streamline customer support operations, improve customer satisfaction, and deliver a seamless customer experience across all touchpoints.

Voicenter

voicenter.com

Voicenter is a cloud-based VoIP, PBX and Call center service providers. They deliver Products an services via their seven data-centers presence around the world (USA, Europe, Asia, and Israel) using their telephony cloud and their on-premise end-user and operator level solutions. As a leader and contributor to the telco opensource world and proprietary development They provide Cloud, on-premise, Hybrid, Hosted Call center and PBX solutions based on their technology. This allows customers to enjoy a wide variety of flexible telephony solutions and advanced tools in order to create the ultimate communication solution for dynamic varied size organizations at low costs.

Contivio

contivio.com

Contivio is the world's most advanced omnichannel cloud contact center solution, powering phone, voicemail, live chat, fax, email, and SMS for companies of all sizes. With its patented CloudConnect integration, Contivio sits on top of any CRM to automate workflows and increase efficiency for Customer Service, Sales, Marketing and Finance teams. Contivio's CRM integration is proven to save several minutes per call, allowing agents to focus on what they do best: communicating with customers. Contivio works with all VoIP or PSTN providers and is accessible from a sleek browser toolbar, a floating app, mobile devices or any IP phone.

StringeeX

stringeex.com

StringeeX is a Call Center app, which supports users to use company's hotline to receive or make calls. StringeeX records all call histories. All call data is synchronizable between devices. Main features: - Receive calls from GSM Phone on app. - Make outbound calls to GSM Phones from app. - Record calls history. - Searchable contact list.

ULTATEL

ultatel.com

SaaS Provider for Unified Communications solutions. ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are. Our cloud platform brings together phone, video, messaging, texts and business apps, allowing people to connect, meet, and exchange information on any device. We are passionate about using our technology and experience to help businesses address the challenges that matter to them, with an enterprise-grade platform that delivers exceptional service to companies of all sizes, fully scalable and customizable to the largest multi-national organizations. ULTATEL is committed to equal opportunity, diverse, welcoming and supportive workplace.

Gradwell Wave

gradwell.com

Designed by a small business, for small business, Wave is a simple-to-use softphone with HD audio for smooth calls. Take your business anywhere with calling over 3G, 4G, and WiFi, call waiting, and call transfers all possible through Wave. Key features include: - Bluetooth support - High definition audio quality, using Opus and G.722 codecs - Supports calling over 3G, 4G, and WIFI - Integration with your native contact list - Speakerphone mute and hold - TCP transports for better battery life and security - Call waiting - Call Transfer

Collab

collab.com

Collab provides Cloud Contact Center Services available anytime and anywhere. They ​make engagement simple and easy with efficient interactions throughout any touchpoint.​ They have been providing award-winning platforms to businesses of all sizes worldwide for 20+ years. Collab enables digital transformation and helps achieve the right balance between Automation and Human Interaction. Their offer is cloud-based and supported by Microsoft Azure, allowing greater flexibility and easy deployment. Additionally, on-premises solutions are also available. Their portfolio includes Nubitalk Cloud, OneContact CC, OneContact WFO, OneContact Gamification, and AI-powered modules. Founded by a team with solid experience in the contact center business, Collab anticipated a technological revolution that disrupted the contact center industry: 100% SIP-based, without any PBX, for large-scale organizations. Collab has gained customers and partners all over the world in key areas of Telecommunications, Banking, Healthcare, Government and Insurance with branches in different regions such as Mexico, Brazil and Benelux.

MiiTel

miitel.com

MiiTel is a voice analysis AI that optimizes all conversations over the phone, web conferences, and face-to-face. It can be used for a wide range of purposes, from eliminating black boxes to utilizing conversation data.

DialLink

diallink.com

DialLink empowers SMBs and startups to take control of their communications with a powerful cloud-based phone system that’s easy to use. Centralize your calls and messages for seamless communication and improved customer satisfaction — all without the need for extensive resources or IT expertise. AI-powered capabilities provide deep insights into your communications, streamline follow-ups by identifying key takeaways and action items, generate human-sounding greetings and IVR menu recordings from your text, and automate a variety of routine tasks — so you can focus on growing your business instead of managing communications. Web, desktop, and mobile apps enable teams to manage their business interactions from anywhere, so they stay connected and responsive. DialLink offers plug-and-play setup that makes getting started a breeze, as well as seamless integration with your other business tools and the flexibility to scale as your business grows. With DialLink, SMBs and startups get the functionality and support traditionally reserved for large customers, helping them deliver professional, efficient communications that drive long-term success without enterprise-level costs.

Callision

callision.com

Callision is the world's first free cloud business phone system, and the first carrier-independent enterprise-grade Contact Center as a Service (CCaaS). Callision allows its customers to use their preferred VoIP carriers, simultaneously providing carriers with new leads and the advanced contact center functionality to complement their offerings. Callision provides everything from phone numbers in over 60 countries to live employee monitoring and call recording, to conferencing, call queues and IVRs, web phone and chat, file storage, and a comprehensive analytics suite - all from the convenience of a web browser.