Boost.ai
boost.ai
Committed to delivering outstanding customer experiences, Boost.ai stands at the forefront of enterprise-grade conversational AI. Driven to enable unparalleled interactions between people and organizations, Boost.ai harnesses cutting-edge technology to push the boundaries of AI responsibly. Its proprietary self-learning AI platform empowers businesses to automate interactions at scale, enhancing efficiency and driving positive outcomes. Trusted by enterprises across various industries, Boost.ai's virtual agents consistently maintain resolution rates above 90 percent, automating thousands of interactions daily. Founded in 2016, Boost.ai is backed by Nordic Capital and operates from its headquarters in Sandnes, Norway, with global offices in cities including Los Angeles, Copenhagen, and London.
Luigi's Box
luigisbox.com
Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about the performance of search & navigation elements on your site. Learn more about the performance of your platform and ensure the best results thanks to AI-powered Search, Recommender, and Product Listing. Give your visitors the ultimate tools to discover your products as efficiently as possible. Luigi's Box is software that you and your customers will enjoy using.
Laiye
laiye.com
Laiye is the pioneer of the Work Execution System, a business and technology framework built around synergy between human and digital workers. Laiye’s software brings together in one platform the disparate tools businesses use to carry out digital tasks, such as Intelligent Document Processing(IDP), Conversational AI, Process Mining, Intelligent Automation and others. In addition, Large Language Models and Foundation Models will be leveraged in the design and use-case creation process, which will speed up development and time to value for customers. Built on the premise of an open ecosystem, Laiye helps businesses optimize the technologies they already have in place. Laiye is the first company in its industry to commit to returning 100% of licence fees should agreed business outcomes not be achieved.
Verloop.io
verloop.io
Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels. Verloop.io's platform seamlessly delivers support across various channels, ranging from websites and WhatsApp to in-app and voice interactions. With a global trust from over 5000 brands, including prominent names like Decathlon, Cleartrip, and Nykaa, Verloop.io caters to enterprises and SMBs alike. Verloop.io's end-to-end solution sets us apart, offering a three-fold approach: 1. Initial Query Resolution: In the first phase of contact center interactions, Verloop.io employs AI support through both chat and voice. Verloop.io's conversational AI solutions efficiently handle most customer queries. 2. Human-Agent Support: As queries escalate to human agents, Verloop.io introduces Co-pilot for support—a powerful AI tool aiding human agents with accurate responses. The tool suggests responses to enhance agent efficiency. Leveraging speech-to-text and AnswerFlow powered by document cognition, agents can also leverage our generative AI powered tools like AI-summary, AI-Rephrase, AI-Expand, and AI-Tone Adjustment to ensure best responses and increased customer satisfaction. 3. AI-Powered Quality Analysis (QA): Verloop.io's Sparks offers the ultimate solution for Quality Analysts, automating call analysis using Generative AI. This ensures a streamlined process for continuous improvement. In addition to the above tools, businesses can use Verloop.io's bot builder- Recipes along with Smart block to easily begin their journey towards offering the best customer experience. In a gist, Verloop.io aims to simplify and elevate the customer support journey through innovative automation and AI-powered solutions
Mainstay
mainstay.com
Mainstay is the student engagement platform that’s powered by behaviorally intelligent chatbots. It is purpose-built to positively influence students and guide them throughout their academic journeys. Hundreds of higher education institutions and college access networks have partnered with Mainstay to support 5 million students. With a research-backed approach to student engagement, AdmitHub is proven to close equity gaps, boost enrollment, and improve retention. Mainstay's AI knowledge base maps more than 4 million student questions to accurate answers across 10,000+ topics. Insights from these interactions empower colleges and universities to effectively drive positive student outcomes through empathetic conversations and proactive nudges.
Segmentify
segmentify.com
Segmentify is an AI-powered personalisation platform that helps eCommerce businesses improve customer experiences and increase conversions. Growth Solutions Boosts conversions and retention with personalised recommendations, engagement campaigns, and upsell strategies. Search and Discovery Enhances shopping with personalised search, dynamic filtering, and product discovery. Channel Marketing Drives multi-channel segmented engagement via email, push notifications. Segmentify is a Customer Engagement Platform that helps simplify the e-commerce growth journey by helping you discover how to increase customer lifetime value. To achieve this, Segmentify offers a range of features, including Personalisation solutions like Recommendation, Engagement, Dynamic Bundles; Customer Data solutions including Segmentation, Customer Profiles; Cross-Channel Marketing solutions like Email and Push Messaging and Merchandising solutions like Search Box, Searchandising and more.
RichRelevance
richrelevance.com
RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle.
Unless
unless.com
The mission of UNLESS is to let users interact with their devices on human terms, by turning user interfaces into a dialogue. Our conversational UI platform offers businesses an AI-driven solution that facilitates a personalized conversation with every user. This is made possible through a variety of UI components that can easily be added to any existing product without requiring technical expertise.
AddShoppers
addshoppers.com
At AddShoppers, our vision is to be a trusted digital commerce platform for brands and shoppers; known for creating delightful experiences that save people time and money. Our product, SafeOpt, harnesses a network of over 175M+ shoppers, empowering brands to send 3-5x more emails and effectively recover lost shoppers. Trusted by 1,000+ eCommerce brands, SafeOpt seamlessly integrates with existing marketing strategies, driving substantial revenue growth and optimizing web traffic.
Raptor Services
auth.raptorsmartadvisor.com
Raptor Services is a market-leading Personalization and Customer Data Platform provider. Our solutions enable brands to recognize users’ behavior across channels, offer personalized recommendations, and activate data in all channels from our Customer Data Platform. Hundreds of ambitious brands already use Raptor for higher conversion rates, more efficient workflows, and better user experiences. For more information, visit https://www.raptorservices.com/
BIK
bik.ai
BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage multitasking with CRM, create customized broadcasts with campaigns & attain real-time growth insights. With the vision of creating a customer-centric platform, BIK (bik.ai) is helping various segments of businesses earn an ROI of 137x and empowering businesses worldwide with the slogan of Making Brands Limitless!
Webtrends Optimize
webtrends-optimize.com
We help businesses increase their online conversions, allowing experimentation without restrictions. With our simple approach and market-leading technology, we enhance digital experiences with an absolute focus on the customer at all times. Our technology was created in 2000, the first testing and targeting solution in the market. The platform has grown exponentially since then, and even more rapidly since the acquisition of Webtrends Optimize in August 2018 by the UK-based Accelerate Group Ltd. Everything we do is focused on delivering a return on the client’s investment. This is measured and reported in every test we do. We have a full range of testing, analysis and personalisation tools and features. Including AB, ABN, MVT and Split testing, Social Proof and Product Recommendations engines, Exit Intent overlays and a host of other tools. Client or Server-side testing is available and a selection of SDKs for Mobile app optimisation.
Kameleoon
kameleoon.com
Kameleoon enables brands to enhance their products and digital interactions, providing a unique optimization solution that combines Web Experimentation, Feature Experimentation, and AI-Driven Personalization features within a single, cohesive platform, catering to the experimentation needs of all teams. Designed to support product managers, marketers, and developers with their different experimentation and feature management needs, Kameleoon fits into any tech stack, with 50+ integrations and has the ability for any custom integration to be made. As a unified platform, Kameleoon empowers teams to create experiments, allowing them to utilize web-based data for targeting, analytics, and activation in server-side tests, all without requiring a developer. HIPAA, GDPR, and CCPA compliant, Kameleoon is well-suited for highly-regulated industries such as healthcare, banking, and insurance. Over 1000 medium and enterprise-sized companies already use Kameleoon’s feature-rich and secure platform to rely on highly-accurate experimentation data. Teams at Toyota, Providence, Direct Line Group, Canada Goose, Loblaw and Cerebral use Kameleoon. Visit www.kameleoon.com to learn more.
Twixor
twixor.com
Twixor redefines CX with Generative AI & NLP, creating dynamic customer journeys on messaging channels. Twixor's low-code/ no-code CX platform merges Digital Assistant and Intelligent Process Automation, offering personalized, goal-oriented interactions. It goes beyond scripted responses, generating empathetic, customized recommendations and solutions, enhancing customer satisfaction across marketing, business transactions, and support operations. * Proven Success: With 400+ clients globally, including Fortune 500 companies, and 1 billion+ interactions managed every quarter, Twixor is also trusted and recognized with 7 patents. * Transformative Benefits: With Twixor, achieve a 25%+ conversation rate, reduce operating costs by 15-25%, and increase brand engagement by 80%. * Key Features: Our platform offers a drag-and-drop Journey Builder Studio, AI & NLP-powered conversational engine, Live & Virtual Agents, Smart Campaign Management, omnichannel support for 120 languages, and an AI-driven Analytical Dashboard. * Recognised as the Best Customer Experience Platform in Retail and Ecommerce in India, we've also gained recognition as an emerging Conversational AI Vendor in the MEA region. Twixor's partners of choice include one of the world’s largest Banking Platforms & CPaaS Players, and many others across MEA, and APAC, who trust our white-labeled solutions. In short, Twixor empowers businesses to craft dynamic customer journeys, delivering exceptional CX that sets you apart in your industry.
Gridspace
gridspace.com
Gridspace is a world leader in speech and language AI. We teach machines to understand and speak human language. We handle billions of minutes a speech data per year, and are pioneers in voice technology and generative AI applied to language. Gridspace is an applied AI company and the creators of Grace. We build useful voice technology and AI software for contact centers. We have been serving leading contact centers for over a decade.
Fanplayr
fanplayr.com
Fanplayr is a global leader in online behavioral personalization, artificial intelligence and user privacy to enable businesses to increase conversion rates and revenue, collect more leads, and retarget visitors with personalized recommendations during and after the shopping experience.
Yieldify
yieldify.com
Yieldify is a fully managed end-to-end personalization platform that helps ecommerce businesses generate more revenue by engaging their customers with personalized experiences. In the last 4 years, more than 1000 ecommerce brands in North America, Europe and Asia-Pacific have generated over $2.5 billion in extra revenue with Yieldify’s full-service team and platform. With Yieldify, you can give every visitor the right website experience, at the right time, no matter where they are in your funnel.
ChipBot
getchipbot.com
Use ChipBot to boost sales with interactive videos and replace live chat with easy self service support. Save money, time, and your sanity. Start winning customers today.
giosg
giosg.com
Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast. We want to reimagine, redefine and revalue the interaction between organisations and people in the digital world. Today, over 1200 companies worldwide in retail, automotive and real estate, among others, have joined us in our quest.
Barilliance
barilliance.com
Barilliance helps eCommerce sites of any size to increase sales and conversion rates by providing visitors with a personalized omnichannel shopping experience. The Barilliance eCommerce personalization suite includes cross-channel personalized product recommendations, behavioral triggered emails, real-time onsite personalization, and Live social proof notifications.
Rosetta.ai
rosetta.ai
Rosetta.ai provides a suite of AI-driven tools designed to enhance the e-commerce experience. By interpreting and leveraging various consumer characteristics and behaviors, Rosetta.ai tailors website interfaces to individual customer preferences, improving their online shopping experience. The suite includes 'Rosetta AdMatch', which introduces a targeted advertising model designed to attract high-spend consumers via personalized online shopping experiences. 'Rosetta Engage' employs accurate recommendation algorithms to optimise shopping journey touchpoints. 'Rosetta Analytics' combines product label data and consumer preference analysis to generate rich consumer insights surpassing those provided by Google Analytics. Finally, 'Rosetta Automation' expands consumer engagement by automating marketing messages across multiple channels, taking into account customer's prior interactions to avoid repetition. Overall, Rosetta.ai aims to enhance the personalization of online shopping, increase conversion rates, and fuel growth for e-commerce businesses.
Pandachat
pandachat.ai
PandaChat stands at the forefront of innovation as a versatile SaaS platform catering to both B2C and B2B needs. Seamlessly integrating with diverse platforms, PandaChat is meticulously crafted to elevate operational efficiency, revolutionizing businesses across various industries. Discover the power of PandaChat's two flagship products: PandaChat Assistant and PandaChat Live. * PandaChat Assistant: Elevate your academic, research, and innovation endeavors with PandaChat Assistant—an intelligent tool that analyzes any file type, providing a real-time chatting experience with your data. This tool allows you to obtain the information you need within seconds through the iOS and Android mobile app. The Scan-to-chat feature eliminates the hassle of manually typing information, enabling you to chat seamlessly with your scanned content. The PandaChat Chrome extension complements the Assistant, enabling AI-driven summarization and chat capabilities for any article directly from your browser. * PandaChat Live: Ensure round-the-clock customer engagement with PandaChat Live, your AI-powered ally. Experience the future of user interaction by seamlessly integrating chatbots into your website, taking advantage of AI to enhance the overall user experience. PandaChat Live also features a real-time dashboard for instant insights, AI powered live call support for instant assistance to your customers, and department collaboration for streamlined teamwork, making it an all-encompassing solution for businesses of all sizes. In essence, PandaChat serves as the ultimate ally for users seeking to conquer the challenges of the digital age. Chat out of the box.
InvoCom
invocom.io
Invocom is a marketing technology company based in Dubai, Abidjan and Beirut offering high-quality, result-oriented, and cost-effective digital solutions for a global clientele. Providing transformative digital marketing services all over the globe for a tangible impact on your business growth and ROI. Quality, close follow up and honesty are our three main pillars. We make sure we grow with our clients hand in hand.
Releva
releva.ai
Releva is an All-in-one AI automation solution for eCommerce growth. The company provides a marketing automation platform that personalizes the website and the multichannel to increase conversion rates, average order values, customer lifetime values and leads to revenue growth with an amazing ROI. Lucy, the artificial intelligence of Releva, a technology similar to chat GPT, answers the most important sales and marketing questions such as what each user wants; when they want it; what price range is acceptable; what is the digital channel of preference and what is the creative and narrative that resonate with each user. Releva's mission is to create user experiences that are similar to the ones they could have only in a small local shop. We do it by optimizing personalization via ethical omnichannel engagement between brands and their consumers. Releva integrates deeply with every eCommerce shop and all digital channels that drive traffic and increase conversions. The platform consistently generates 20%+ revenue increase combined with stunning 51x+ ROI.
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