Page 3 - Top The Bot Platform Alternatives

Conversed.ai

Conversed.ai

conversed.ai

Through our conversational AI PaaS platform we design, develop & optimize chat bots & voice bots to automatically answer questions & request from employees, drive business goals through conversational commerce, and automate customer care. Our chatbots run on our clients’ website or app, on Messenger, WhatsApp, WeChat, KakaoTalk, MSFT Teams or any other chat or voice platform. After having developed an AI driven chat or voice solution for the platforms of choice, we help our clients optimize the performance of the bot towards the highest employee satisfaction, maximum return on investment or biggest cost saving.

UChat

UChat

uchat.au

UChat is a comprehensive chatbot platform designed to assist businesses automate their operations. One of its defining features is its no-code nature, which empowers businesses to create their own chatbots without any programming knowledge. UChat is touted as a visually-based platform which implements a drag and drop flow builder, enabling users to design and deploy complex conversational flows intuitively. Moreover, UChat provides a reach across a variety of platforms with the promise of engaging customers wherever they may be. The channels supported include but are not limited to Facebook Messenger, WhatsApp, Google Business Messenger, Telegram, SMS, Voice, Line, Viber, WeChat, Slack, and Email.Furthermore, UChat incorporates artificial intelligence capabilities to develop chatbots that deliver automated, contextually appropriate responses 24/7. The platform employs AI services like OpenAI/ChatGPT & Dialogflow to enhance the efficiency and quality of the bot interactions.In addition to chatbot building, UChat boasts an integrated eCommerce feature offering a seamless checkout process for customers across all supported channels. The platform also has a centralized live chat and inbox system that allows for increased interaction with customers and streamlined internal communication.In terms of adoption, UChat is notably open to anyone interested in automated conversational marketing, as it follows a template-based approach with a library of pre-designed templates ready for use. The platform is also equipped with various advanced building blocks for crafting more refined and effective chatbots.

SuprSend

SuprSend

suprsend.com

SuprSend is a powerful notification infrastructure that streamlines your product notifications with an API-first approach. Create and deliver transactional, crons, and engagement notifications on multiple channels with a single notification API. What you get with SuprSend? - Multi-tenant support for easy client management - Template management with version controls - In-App Inbox for website and app (React, Angular, JS, Flutter - embedded & Headless components) - SMS, Email, Slack, Teams, WhatsApp, Mobile & web push integration - Batching notifications & Digests - Routing notifications between multiple channels - Brand management to send notifications to customer's end users - Out-of-the-box user preference management - Vendor fallback, switch with auto-intelligent routing - Run campaigns on top of the data warehouse - Real-time logs, analytics, and failure alerts

Workast

Workast

workast.com

Workast is the best project management platform for Slack teams. Workast helps teams manage projects, tasks, events, clients and to-dos easily. Use your Slack account to sign up in less than a minute and keep track of work in both Slack and Workast, creating tasks quickly and seeing what needs to be done wherever you like to work.

APILayer

APILayer

apilayer.com

APILayer is an API marketplace. APILayer is the leading provider of off-the-shelf, cloud-based API products built to help developers and businesses around the world operate quickly and effectively. Today, organizations of all sizes struggle to support complex digital transformations and exploding demand for connectivity and real-time data. APILayer addresses this demand with highly reliable and scalable APIs that can be configured fast and require minimal maintenance. APILayer’s products serve more than 1 200,000 customers ranging from individual developers to large enterprises.

Prospr

Prospr

prospr.work

Prospr is transforming employee management as the one app to replace them all for the success of frontline teams. Common sense solutions delivered in a mobile-app employees love, we are the future of work. Prospr offers robust real-time communication, learning & development, scheduling, shift management, task & facilities ticketing and more. Fully customizable, Prospr works for every type of team, but we shine when frontline employees are customer facing, and quality of work and information sharing is key. Prospr is trusted by some of the country’s most recognizable brands like Dunkin’, Centerplate, NYSC, 1800GotJunk, and SMB’s alike. If you manage people: get Prospr.

Yodel.io

Yodel.io

yodel.io

Yodel.io is the phone system that unites all your communication in one place that your team already loves – Slack! No additional software needed. Use your own phone number or get a new one in over 100 countries.

Meya

Meya

meya.ai

Meya is a chatbot platform that allows users to build and launch customer support services using BFML and Python programming languages. The platform comes with an advanced mobile and web chat user interface and allows users to create custom flows and components. One of Meya's notable features is the in-browser developer console that provides CLI access, allowing users to build exactly what they need with their own code and integrations. The platform also supports integrations with various messaging platforms, customer support providers, natural language understanding tools, and user analytics. Meya's platform is scalable and customizable, allowing users to connect any system, script any flow and code any component. The platform uses BFML which is a human-friendly YAML syntax, and Python 3 with async I/O which allows users to install any Python packages and extend SDK element classes. The platform also features complete system reference documentation, intro to flows and components, and chat UI customizations. Meya offers a 14-day free trial with no credit card required and provides 24/7 support, with collaborative solutioning, pair-programming sessions, and proactive monitoring and incident escalation. Meya's platform is event-oriented, allowing users to react to any event with custom code, through its third-generation architecture. The platform provides a customizable DevOps workflow, enables GitHub actions of deploys, and supports continuous improvement.

BotSpace

BotSpace

bot.space

BotSpace is an early-stage, fast-growing B2B platform for businesses to automate customer support and engagement on Whatsapp. Through our cutting-edge customer engagement software built on WhatsApp’s Business API, businesses are now able to have personalized conversations, be easily accessible, and engage with their customers in real-time - at scale! This is made possible through BotSpace's easy-to-use platform that can be made up and running in no time. As a result, small and medium businesses have embraced the platform rapidly, and thousands of customers across 13 countries are now using BotSpace within just a year of launch.

ScrumGenius

ScrumGenius

scrumgenius.com

ScrumGenius is your digital assistant that facilitates asynchronous collaboration with your remote team. It offloads all the communication and scheduling overhead by making your teams more aligned and effective communicators. ScrumGenius can help organize day to day issues and automate recurring communication workflows such as asynchronous daily standup meetings, weekly retrospectives, and bi-weekly sprint planning. It can help surface all the information your team is sharing to where they are working already, such as team channels and inboxes. Our dashboard helps surface blockers, goals, and accomplishments. ScrumGenius is unique among its competitors because we work across many different chat platforms. Not just Slack, but Microsoft Teams, and Cisco Webex Teams. You can also invite external vendors and contributors via Email, and they can participate alongside your team. It only takes a few minutes to set up an initial standup with your team. Get started with ScrumGenius to create a non-intrusive check-in process for your team.

Userbot

Userbot

userbot.ai

Userbot in an AI-powered Customer Experience Platform made by humans for humans. Thanks to the power of our proprietary Artificial Intelligence technology, you are able to offer an immersive and omnichannel experience through our Conversational AI interfaces and Digital Humans. Automating the conversations between companies and people, we provide you with a unique tool for your Customer Service, Sales, and Marketing team as well.

Kore.AI

Kore.AI

kore.ai

Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human assisted and to build generative AI enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, Middle East, Japan, South Korea, and Europe.

Geekbot

Geekbot

geekbot.com

Geekbot brings you peace of mind! - Keep your team in sync. Find harmony in your day as standups, scrums, retrospectives, and surveys run on autopilot. - Get more done. Enjoy the freedom of a self-managing team as streamlined workflows unlock valuable time. - Help performers, perform. Build a culture of communication across borders and timezones, so your people can perform at their best. - Stay analytical. Measure engagement, happiness, and productivity with AI language analysis that reveals the thinking behind the answers. - Set up for Slack. Move key activities to your favorite Slack channel as Geekbot works straight out-the-box.

SentiOne

SentiOne

sentione.com

SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform.

PosherVA

PosherVA

posherva.com

Accelerate Your Sales With The Power of a Personal Assistant for Less Than $1/Day. Save time and make more sales with an automated virtual assistant that automates your daily tasks on Poshmark™.

Alphachat

Alphachat

alphachat.ai

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour. The value the product provides: Increase your customer support efficiency in messaging channels. * Measure and increase resolution rate. * Reduce agent workload and leave FAQ answering to the AI. * Increase deflection rate in chat. * Put repetitive tasks on autopilot. * Cross reference chat resolution data to your call center data. Make customers happy * Immediate answers to questions 24/7 * Intent detection and Natural Language Understanding. * Measure AI answer quality. * Answers in every language. * Bot-to-human handover with built-in live chat. Set it up in less than an hour. * Templates for different industries (SaaS, eCommerce, finance, telecoms). * AI suggests improvements into your training data. Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

TextIt

TextIt

textit.com

TextIt allows anyone to visually build interactive SMS and Voice applications anywhere in the world. At the core of TextIt lies our exclusive flow engine. With flows, anybody can set up or modify a complex SMS or Voice application without the need of a programmer or expensive consulting company. Using a basic Android phone, you can launch SMS applications instantly in any country while avoiding expensive set-up costs or external technical support.

Scratchpad

Scratchpad

scratchpad.com

Track changes in your pipeline and update Salesforce faster. Scratchpad is a modern experience for reps and leaders that makes managing pipeline, inspecting deals, coaching, and forecasting fast, simple, and delightful.

Katch

Katch

gokatch.ai

Katch is an AI Assistant that takes care of scheduling your meetings, right from your email. It integrates directly with your email and calendar, taking the hassle out of arranging meetings. Simply loop Katch into your email conversations, and it will find suitable times, coordinate with all parties, and send out calendar invites. By syncing with your Google Calendar, Katch ensures you never double book or overcommit. It's not just about saving time; it's about enhancing your professional life with a secure, efficient assistant that understands your schedule needs. Experience the future of personalized, efficient meeting and schedule management with Katch.

TextExpander

TextExpander

textexpander.com

TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole team communicating efficiently and with consistent language. Share messaging snippets, signatures, and descriptions with everyone who works on projects with you.

CoffeePals

CoffeePals

coffeepals.com

CoffeePals is a Microsoft Teams app that matches individuals together for virtual coffee meetings to increase employee engagement, start new dialogues and develop deeper connections. This app pairs together coworkers on a regular basis, over a video chat and a cup of coffee, to have a one-on-one meetup. CoffeePals sets up matches between various teams to strengthen bonds and encourage greater cooperation. You can have mentors and mentees linked on a regular basis so that people can learn and progress inside the business. To take the edge off, you can improve the onboarding process for new workers and allow new hires to meet current staff. Using a dashboard with matching metrics and history to monitor how your workers are communicating with one another, you can understand how your teams and organization are connecting using this platform. Users also get CoffeePals bot that handles the cold introductions so you can concentrate on growing relationships. Additionally, you can create a schedule in the app for individuals from any two groups to meet on a frequent basis for enhanced communication.

SupBot

SupBot

supbot.com

Sup can facilitate a standup meeting, retrospective meeting, or other meetings asynchronously for your team using either a chat-based interface or a dialogue window. Core Features: 1. Conduct Daily Standups 2. Holiday / Vacation / Leave tracking 3. Run Quick surveys & polls 4. Monitor Team’s Mood.

Conclude

Conclude

conclude.io

Conclude helps companies to boost collaboration and streamline workflows. Use Conclude Link to connect Slack and Microsoft Teams for bi-directional chat, or use Conclude Workflows to manage support tickets, issues, incidents, and more, in Slack. 👉 Conclude Link: connect Slack and Microsoft Teams to improve cross-team collaboration. With bi-directional synchronization, teams can work from their preferred messaging platform. Share and sync files, edit and delete messages, @mention colleagues, automatically translate conversations in up to 60 languages and more. ✓ Send and receive messages ✓ Edit and delete messages ✓ Threaded messages ✓ @mention your colleagues ✓ Translation in 60 languages ✓ Emojis (in text) ✓ Rich text formatting ✓ File sharing and synchronization – Person’s status (coming soon) – Synced reactions (coming soon) 👉 Conclude Workflows: bring your help desk into Slack. Manage support tickets, issues, and incidents. Use AI-driven integrations to summarize and automatically open tickets with a menu that supports translation in 60 languages. Each new activity opens a dedicated Slack channel, so communication is structured and focused. Once concluded, the channel is archived but remains permanently recorded in the Dashboard. Teams can also find key MTTx metrics in the Insights tab. This product integrates with Jira. After installing Conclude in your Slack workspace: ✓ Install the workflow app in your preferred channel (e.g. #support) ✓ Launch the app and create a new activity (ticket, issue, or incident) ✓ Add some details, set the severity (optional), and assign an owner ✓ Invite teams or people to view the dedicated activity channel ✓ Communicate updates to different stakeholders ✓ Conclude the incident; information is archived but retained in the Dashboard

Suptask

Suptask

suptask.com

The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times. Your employees are all on Slack, why force them somewhere else to manage tickets? With a Slack native ticketing system, you increase collaboration across teams and empower an efficient ticketing process. With a new unique model of working with tickets, Suptask is enabling complete teams to be engaged and involved in the remediation process of tickets. With a ticketing solution that runs natively inside of your Slack workspace where users can enable tickets in their conversations to request, assign, prioritize, overview, search and respond to tickets - without leaving Slack. We are creating faster turnaround times on solving tickets, moving teams closers to each other, and improving your customer satisfaction.

Steamship

Steamship

steamship.com

Build AI Agents with our Python SDK, and effortlessly deploy them to the cloud. Gain access to serverless cloud hosting, vector search, webhooks, callbacks, and more.

Konverse AI

Konverse AI

konverse.ai

Konverse is a Conversational Engagement & Chatbot platform that helps you build, manage and deploy automated engagement bots across WhatsApp, Instagram, Facebook, Live chat, Google My Business & more.

Wit.ai

Wit.ai

wit.ai

Wit.ai is an API that makes it easy for developers to build applications and devices that you can talk to. Any app, any device can use Wit.ai to take natural language input (speech or text message) from users and turn it into a command.

BOTNATION AI

BOTNATION AI

botnation.ai

Botnation AI is the best bot building platform for engaging voice and text-based conversational apps. No programming required, build your bot in minutes!

Mio

Mio

m.io

Mio is a secure middleware that unlocks cross-platform messaging, file sharing, and meeting initiation for enterprise organizations that use Google Workspace and Microsoft 365, Slack, or Zoom Team Chat. Mio is the only native solution that partners with Google to leverage API federation, allowing end users to work with colleagues on different chat platforms. With Mio’s platform interoperability, enterprises around the world can keep employees happy by providing them with a frictionless collaboration experience. Enterprise leaders like Broadcom, G2, Farmers Insurance, DUO, George Washington University, Sutherland, and SAIA trust Mio to bridge their cross-platform teams. Mio was founded by Tom Hadfield and James Cundle in November 2015. Based in Austin, Texas, Mio has raised $12m from investors including Goldcrest Capital, Eniac Ventures, Two Sigma Ventures, Khosla Ventures, Y Combinator and Capital Factory. Mio is an official partner of Google, Cisco, and Zoom.

CBOT

CBOT

cbot.ai

CBOT is a leading Conversational AI company, providing enterprise-grade AI solutions in Conversational AI and Generative AI. We specialize in enhancing customer experiences in financial services, e-commerce, telecoms, and customer services sectors through AI-based chatbots, helping businesses achieve their goals of increasing customer loyalty and revenue.

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