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Top User Research Software - United States
In order to be categorized under User Research, a product should: Provide tools to engage customers and/or visitors in real-life brand interactions digitally, in person, or a mix of both. Enable targeting of current customers/users for feedback or gathering feedback from external audiences. Allow for immediate feedback to gather timely opinions on specific aspects of the buyer's journey and individual circumstances. Include features or integrate with tools that aid in tagging, sorting, and sharing individual interviews and responses for analysis, facilitating informed optimization decisions by organizations.
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Dovetail
dovetail.com
Dovetail is the only AI-first customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail uncovers insights fast—no matter the method. Dovetail helps you store, analyze, and collaborate on user research in one place, making it easy to see patterns, discover customer insights, and decide what to do next. Its customers include Boston Consulting Group, Cisco, CSIRO, Deliveroo, Elsevier, Kayak, Mastercard, Sketch, Shopify, Square, Thoughtworks, and VMware.
UserTesting
usertesting.com
UserTesting is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from creation through execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from both our proprietary and partner-sourced audience networks around the world. UserTesting offers the industry's most comprehensive experience research solution.
Qualtrics
qualtrics.com
Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foundational research tool for building, launching, and analyzing survey research. With CoreXM, you can bring siloed or outsourced operations into a holistic, end-to-end platform for all insights that you are looking to gather and act upon. Featuring capabilities and solutions for every department, CoreXM helps you to reach your audiences wherever they are, ensuring you get insights faster than ever before. You can even create your own projects, or use projects designed by Qualtrics experts — for brand, customer insights, product research or employee experience — so you can take action where it’s needed most. With Qualtrics CoreXM, you enable everyone to capture, analyze and share actionable insights and use them to identify or improve existing products, services and experiences. It’s time to increase your experience data efficiency with the world’s most flexible solution for modern-day research and feedback. 1) Focus on the right outcomes Empower every decision with predictive insights and AI-powered recommendations to take the right actions and improve experiences. This includes AI-driven text analytics to understand open-ended feedback at scale, reporting for each stakeholder, and plenty more. 2) Sophisticated research made simple Create, customize, and modify any research project in minutes with a point-and-click UI, PhD-backed methodologies, and a robust library of more than 100 question types and templates designed by survey scientists. All ready to use, with no coding required, ever. 3) Drive speed and agility Scale access to experience insights across the organization with purpose-built solutions, workflows, and easy collaboration. Add to that a flexible platform with unmatched integrations into the systems your organization already uses. 4) Save time and money Standardize your research on a single platform to build out a comprehensive system of record for all your respondent data. Become a research expert with AI that does the heavy lifting for you, offering recommendations to improve survey quality and compatibility. 5) Consolidate and streamline research Through one unified system that connects and centralizes everyone’s ability to listen, understand and act on feedback and experience opportunities, delve deeper into data, design personal experiences at scale, and drastically increase research efficiency. 6) Reduce risk exposure Featuring unbeatable enterprise-grade security, compliance and governance functionality, Qualtrics CoreXM is GDPR, HITRUST, ISO 27001 certified and FedRAMP compliant. 7) Expand your bandwidth with experts on demand Make your data work harder for you. Enlist our Research Services and network of partners for support with design, analytics, reporting and respondent sourcing. Plus, thanks to a fully flexible engagement model, use us as much, or as little, as you need. Key Qualtrics CoreXM product features - Expert designed templates - Drag-and-drop survey builder - Automated XM Solutions - Customizable survey themes - Full collaboration tools - Advanced survey logic - Quota management - Built-in, AI-driven methodology and question quality analysis (ExpertReview) - AI-powered analytics and intelligence (Stats iQ & Text iQ) - Crosstabs - REST API access for system integration - SMS distribution - WCAG 2.0 compliant - Email and chat support
Hotjar
hotjar.com
Hotjar is a behavior analytics company that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. It works with web analytics tools such as Google Analytics to offer an insight into how people are navigating websites, and how their customer experience can be improved. Founded in 2014, Hotjar is run completely remotely by over 100 team members across 20 countries and is used on over 500,000 sites worldwide.
dscout
dscout.com
dscout is a qualitative remote research platform for unlocking in-context user insights. Hundreds of the world’s most innovative companies trust our suite of remote research tools to collect “in-the-moment” data that reveals their users and transforms their products and experiences. Recruit from our 100,000+ pool of participants, conduct seamless user interviews on video calls, collect in-the-moment responses over time, and leverage multimedia data to move the needle for your product or experience.
Userfeel
userfeel.com
Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hidden upgrade fees. Get better insights from our panel of high quality testers. Unlimited users, unlimited screener questions, access to a qualified, multilingual, ever-expanding panel of 140,000+ users, ability to use your own panel, user testing for mobile apps, websites, prototypes, both moderated and unmoderated testing, automatic voice transcription, ability to test non-English websites and apps even if you don't speak the language, annotations, reports, exports, highlight reels, local download of the videos, export of the videos to YouTube, template tests curated by experienced UX researchers and much more. No credit card required to sign up and begin setting up and previewing your tests.
Prolific
prolific.com
Prolific is a platform that enables researchers to collect high-quality human-powered data at scale from a large, vetted pool of research participants and taskers. Using the Prolific platform researchers can target, contact and manage research participants from Prolific’s diverse, vetted and fairly-treated pool – to deliver world-changing research and the next generation of AI.
Usersnap
usersnap.com
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Companies such as Red Hat, Erste Bank, Lego, and Harvard University partner with Usersnap to excel in their enterprise growth and operations. Usersnap is a platform to capture, organize, respond, and scale user feedback for agile product testing and instant feature validation. Here are the most popular use cases: - Website customer feedback. - Quality assurance of design and development. - Managing UAT (user acceptance testing) or beta testing. - Gathering feature requests. - In-product user research. How do you know you need a user feedback solution? Ask yourself these 3 questions: - Why are you skipping user testing and stakeholder feedback rounds? Clear bug reports with screen captures, annotations, voice feedback, and automated metadata by Usersnap can free up back-and-forth troubleshooting time and make feedback loops 30% more efficient. - Why are you only taking second-hand feature requests from Sales and CS? Bring first-hand user feedback into daily workflows with 50+ robust integrations, such as Jira, Zendesk, Slack, Asana. Empower your teams to see problems from the user's eyes to solve the right issues. - Why is the user adoption rate low? How do you explain why? Reveal the why of user behaviors with targeted and segmented interactive micro surveys that boost response rates up to 50%. Try Usersnap for free. First 15 days on us.
User Interviews
userinterviews.com
User Interviews helps teams make better business and product decisions by making user research easier, faster, and more joyful. Researchers want to spend more time actually doing research, and we help them do that with recruiting and participant management tools for teams of any size or budget.
UserZoom
userzoom.com
UserZoom (Now part of UserTesting), empowers Design, Research, Product, and Marketing teams to create the digital experiences their customers demand. Whether you need to inform quick design iterations or democratize UX research across global teams, UserZoom’s products and services can help you quickly get the insights you need to make more confident decisions. Since 2007, UserZoom has helped experience-leading brands—including Amazon, eBay, Google, Kimberly-Clark, and T-Mobile—surface, analyze, and share experience insights, all at the speed of agile. Come and say hello at www.userzoom.com.
Userlytics
userlytics.com
Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.
Respondent Participant
respondent.io
A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems, identifying needs, reaching product market fit, getting ahead of the pack
Discuss
discuss.io
Unlocking the power of innovation to drive next gen insights, Discuss stands as a purpose-built platform, meticulously designed by researchers for researchers. We believe in the transformative impact of truly listening, understanding, and valuing customers' experiences, recognizing their critical role in fostering empathy and human centricity. Trusted by the leading Market Insights, CX, and UX professionals worldwide, Discuss goes beyond data points, delivering in-depth insights in real time and transforming customer relationships. As a pioneering leader in the qualitative market research space, our platform is the choice of global brands and agencies, including Unilever, Viking Cruises, Ipsos, KraftHeinz, HP, Reckitt, and Mastercard, enabling them to make more informed strategic decisions faster than ever before. Our unique capabilities drive value across a variety of product development, marketing and advertising, customer closeness and competitive feedback programs, driving impact and improvements across the market research process: - Enable structured conversations and unmoderated feedback at scale - Effortless coordination of scheduling & consent - Maximize respondent engagement - Auto-generate never before seen insights - Easily share research insights and highlights For a deeper understanding of how Discuss is redefining the standards for success in consumer research, visit www.discuss.io
Userbrain
userbrain.com
Userbrain allows you to watch videos of real people interacting with your product. Observe their behavior to discover what’s working for your product, and what’s not. Test websites, mobile apps, and prototypes on smartphones, desktops, and tablets. Userbrain is your go-to tool for remote unmoderated user testing. Get started in minutes, and get results in hours. There’s no hassle with Userbrain. You don’t need to install any code or book a sales call to start testing. Simply start a free trial and get 2 testers when you sign up. Access an unbiased pool of 125k+ user testers. Save yourself the hassle of recruiting, managing, and paying for testers. Userbrain gives you access to a global pool of real people using your product for the very first time and sharing their experiences. Invite your own users to test. Dive deeper by blending the rich insights of quality-assured Userbrain testers with feedback from your own users. Every subscription includes 100 sessions/month with your own users. AI Insights: - Our in-house AI assistant is ready to discover and suggest important moments in your user tests, saving you valuable time and effort. - Presentation-ready Reports. Easily share your findings with your team or stakeholders thanks to presentation-ready Reports. 100% Satisfaction Guarantee If you’re not happy with one of our testers, you’ll receive a new one at no extra cost. - Flexible Pricing. Subscribe and save with a yearly or monthly plan, or perform user tests on an ad-hoc basis with Pay-As-You-Go. Whether you need one or one thousand testers, Userbrain has the perfect option for you.
Maze
maze.co
Maze is the user research platform that makes products work for people. Maze empowers any company to build the right products faster by making user insights available at the speed of product development. Built for ease of use, Maze allows designers, product managers, and researchers to collect and share user insights when needed most, putting them at the center of every decision.
Userback
userback.io
Introducing Userback, the leading user research platform for small teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem, start instantly with a code-free browser extension, perfect for internal QA and bug tracking. It’s the platform built to make small teams mighty
Respondent Researcher
respondent.io
A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems, identifying needs, reaching product market fit, getting ahead of the pack
Indeemo
indeemo.com
Our AI powered, in-the-moment video research platform enables MR, UX and CX teams to understand people, products and experiences in the context of everyday life. The Researchers, Designers and Product Managers we support use Indeemo in B2C and B2B contexts for a variety of Discovery Research methodologies including: Discovery / Exploratory / Generative Research - Diary Studies - Mobile / Digital Ethnography - User Personas Journey Research - Journey Mapping - Service Safaris - Path to Purchase - Buyer Decision Journeys Mixed Method Research - Pre-tasking for Interviews / Focus Groups - Bringing Segmentations / User Personas to life with Video Usability / Experience Research - Product testing / IHUTs - Shopper / Customer / Employee Experience Our clients range in size from Consultancies to Start-ups to Government Departments and Global Brands. Our Instagram style Respondent app allows research participants to share in-the-moment, feedback, needs, behaviours, emotions and experiences via context-rich video, images, screen recordings and text. Our Pinterest style dashboard and insights Repository enables Researchers and their clients / stakeholders to quickly collate, moderate and analyse multimedia contextual insights. Powerful Generative AI, search, keyword analysis, automated video transcription and video trimming tools make it easy to surface contextual insights. Built for collaboration, it has multiple various user profiles (Researcher, Recruiter, Observer) that allow the entire organisation to truly connect with their customers and build empathy. Indeemo is available as a DIY SaaS solution under annual subscription or on a project by project basis. Indeemo is ISO27001 and HIPAA certified. Our information security has been independently vetted for dealing with large Enterprise and Government Clients.
Howuku
howuku.com
Howuku is a behavior analytics solution that helps startups acquire valuable customer feedback and insights through heatmaps, AB testing, and surveys. It assists marketers in gauging customer behavior through visual representation of where they’re clicking and scrolling on a website. A/B testing allows teams to improve content engagement and pinpoint underperforming pages. Product owners can get real-time feedback, compare traction on multiple devices, identify key user segments and observe user attention for an optimized marketing strategy.
Marker.io
marker.io
Marker.io: The Ultimate Feedback Solution for Web Development Teams. Overview: Marker.io is a revolutionary tool transforming how web development teams collect, manage, and act on feedback. Whether you're a bustling web agency, a dynamic SaaS company, or managing intricate e-commerce platforms, Marker.io is your go-to solution for a more organized, efficient, and collaborative feedback process. Key Features: * Feedback Widget: Easily capture feedback with annotated screenshots. * Metadata Collection: Automatically gathers essential data like device type, browser version, and feedback URL. * Session Replay Videos: Gain context with short videos capturing user actions. * Deep Technical Insights: Collect console logs and network requests for a thorough understanding of feedback. * Feedback Page: Users can view, comment, and upload documents related to their feedback. * Seamless Integrations: Connects with popular tools like Asana, Trello, Jira, and GitHub. Benefits: * Streamlined Organization: Say goodbye to chaotic spreadsheets and hello to organized feedback management. * Enhanced Collaboration: Foster better communication between developers and stakeholders. * Time Efficiency: Save precious hours by managing feedback directly within your favorite tools. * Boosted Efficiency: Achieve faster, more precise website builds with fewer errors. Ideal For: * Web Development Agencies: Manage feedback from both internal teams and external stakeholders. * Project Managers: Transition from disorganized tools like email and Excel to Marker.io's streamlined system. * SaaS Companies: Enhance your feedback process and boost communication with users. * E-commerce Managers: Efficiently gather and act on feedback for a superior end product. * Website Engineers: Integrate seamlessly with your existing tools for a smoother workflow.
Ruttl
ruttl.com
ruttl is the fastest way for product, marketing, sales and support teams to collect visual feedback, collaborate, and manage ideas through tools like website feedback, bug tracking and mobile app feedback and customer feedback. Currently, to review and track bugs on websites and mobile apps, people often resort to traditional methods such as taking screenshots, creating lengthy email threads, or having time-consuming meetings with developers. These methods can be frustrating and often lead to miscommunications and delays in the entire process. That's why we built ruttl! With its powerful features, users can now easily edit content, replace images, and make design changes to web elements while seamlessly sharing all kinds of changes that need to be implemented by developers. With over 15000+ users, ruttl has streamlined the visual feedback process and became the go-to tool for designers, developers, and agencies around the world.
Sprig
sprig.com
Sprig is a user insights platform that empowers product teams to build exceptional products with rich and rapid user insights. Next-generation product teams like Dropbox, Notion, and Loom improve their product experience with Sprig’s suite of insights tools: 1. Surveys: Listen and learn from targeted users right within your product. 2. Replays: Capture clips of your user sessions alongside their in-product feedback. 3. AI Analysis: Turn user feedback into product opportunities with GPT-powered AI. Sprig is based in San Francisco, CA and backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.
Marvin
heymarvin.com
Hi, hello, so nice to meet you. We're Marvin, a qualitative data analysis platform & research repository designed that helps you centralize all customer knowledge & design user-centric products. Powered by advanced AI, we automate the tedious parts of research so you’re free to organize, analyze, uncover and share rich user insights. Visit heyMarvin.com to book a demo and see the new features our customers are calling “super-impressive — a HUGE shift in the UX research field.”
Great Question
greatquestion.co
Great Question is the home of UX research for best-in-class teams like Canva, Drift, and Brex. Recruit research participants, conduct user interviews, surveys, and focus groups, and say thanks with global incentives. Then store, analyze, and share all of your insights, highlights, reels, recordings, and transcripts in a central repository.
HoneyStack
hockeystack.com
HockeyStack is the leading analytics & attribution platform for B2B. HockeyStack connects with all your platforms, cleans your data, and allows you to measure what's driving pipeline and visualize buyer journeys. End-to-End SaaS Analytics. HockeyStack is a SaaS analytics tool that unifies marketing, product, revenue, and sales data to uncover hidden insights, such as the LTV of a campaign, or the churn rate of each marketing channel. Hundreds of revenue teams at companies like 8x8, ActiveCampaign, and Cognism are using HockeyStack to drive more pipeline and close deals faster.
Netigate
netigate.net
Netigate is an established and rapidly growing SaaS company. Our purpose is to promote the customer, employee and consumer voice in everyday business decisions to help our customers focus on the right activities. Our survey platform is trusted by thousands of the world's leading brands - such as Electrolux, Ericsson, Vodafone, E.ON, DB Schenker, and Spotify. Since its establishment in 2005 Netigate has received several Swedish and international awards for its innovative drive - among others, Deloitte Technology Fast 100, several years in a row. Headquarters are located in Stockholm, Sweden supported by regional sales offices in Frankfurt am Main and Oslo. We have three license plans and also carry out particular projects under the Professional Services team. Get in touch for more info or a demo!
RhetorAI
rhetorai.com
RhetorAi is an AI tool that conducts user interviews to help companies achieve product-market fit faster. It allows for 24/7 availability and provides valuable insights like an AI product researcher. The tool can conduct hundreds of interviews a day and store transcripts for easy access. Rhetorai goes beyond surveys to help with tasks such as prioritizing features, getting design feedback, and understanding user journeys.
Survicate
survicate.com
Survicate is an intuitive yet powerful survey software, perfect for collecting continuous customer insights at scale and across multiple channels. Measure customer satisfaction (CSAT) and Net Promoter Score (NPS) effectively and gather crucial feedback on your website, product, and mobile app with Survicate to better understand your customers' needs. Why choose Survicate? - Easily create customized surveys to start receiving customer feedback within minutes - Run targeted surveys across various channels: email and link, on your website, in-product, or in mobile apps. - Integrate Survicate with your existing tools like Hubspot, Salesforce, and Mailchimp through one-click, native integrations for a more holistic understanding of your customers. - Capture partial survey responses and strategically target your surveys to engage the right audience at the optimal time, increasing response rates and ensuring more relevant insights. - Analyze customer insights using AI, which sorts feedback into clear topics and categories, so you can make informed decisions faster. With Survicate, you can: - Get constant streams of insights from your customers from multiple touchpoints to better understand their needs and preferences . - Learn what customers think of your website, app, product, or customer service and get data to validate your ideas. - Automate continuous feedback collection to track and improve key metrics over time. - Act on feedback to increase customer satisfaction and loyalty, build better products, and develop more effective marketing strategies Transform customer insights into growth opportunities with Survicate.
Upsiide
upsiide.com
Upsiide is a SaaS platform built and continuously improved by the consumer experts at Dig Insights. Upsiide allows you to refine and validate your innovation ideas more efficiently and effectively. ... Show More rganizations that move their innovation process onto the Upsiide platform see significantly reduced time to market and significantly improved in-market success. Innovation is often associated with new products. But innovation is much broader, encompassing new products, new variants, new features, new services, new claims, new communication, etc. Upsiide is a single platform to test every innovation in every category. Leveraging our in-house consumer research experts and their decades’ worth of expertise, we’ve reinvented 3 core elements of traditional research: - The Respondent Experience: Upsiide’s gamified interface drives better respondent engagement and more accurate data. - The Analysis Experience: Intuitive data visualization that facilitates strategic analysis and decision-making. - Creating a study: Expertly created, customizable study templates covering a range of innovation needs. Upsiide is very flexible and can be used the way you want - as the innovation insights platform for your entire organization or just to run individual studies. Click the buttons on the top to either check out Upsiide for yourself, risk-free or to chat with our Sales team for a demo!
Voxpopme
voxpopme.com
At Voxpopme, we believe you shouldn't sacrifice quality to get the insights you need quickly, at a reasonable cost. Insights teams are under immense pressure to deliver reliable answers to crucial business questions with limited resources. We can help. Voxpopme transforms insights teams by collecting, centralizing, and analyzing qualitative data. Voxpopme's Qualitative Insights Platform combines the speed of Video Surveys, our complete video survey tool, with the depth of Live Interviews, our IDI and focus group product, and the power of AI Insights for 60x faster analysis. More brands trust Voxpopme to enrich their research studies and fundamentally transform how they build better products and shape visionary companies. Want to learn how we help solve these problems? Visit www.voxpopme.com today.
GetWhy
getwhy.io
GetWhy is a next-generation insights company. Powered by Gen. AI, GetWhy's end-to-end insights platform delivers best-in-class quality consumer insights at unprecedented speed and at a fraction of the cost of traditional insights companies. GetWhy puts your marketing idea, concept, or content in front of your audience, and gathers their video response into actionable insights. We’ve trained our Gen AI platform to perform tasks within minutes, that would take a human days to do: - transcribing speech, - conducting emotional and sentiment analysis, and - identifying and gathering key insights across as many video interviews as you choose. From research questions to insights in down to 4 hours. So you can focus less on analyzing and more on creating concepts, products, and campaigns that are on point.
Global App Testing
globalapptesting.com
Global App Testing is a crowdtesting solution that enables QA, product, UX, engineering, localization and digital teams to test their product and experience in over 189 countries with 90,000+ professionally vetted professionals who test using real devices in real environments on hundreds of device combinations. We'll test your software for access, translation quality, local and cultural nuances so you can get visibility in every market your live, or about to launch in. Hundreds of leading brands including Meta, Microsoft, Google, BBC and iHeartMedia rely on Global App Testing’s platform to improve their product quality at a speed that allows Agile and DevOps teams to release more regularly and get vital feedback to fix issues, or make critical improvements to the user journey.
GetCurious
getcurious.io
GetCurious enables product companies do deeper user research, faster The product allows product teams to gather insights through video, audio and screenshare while participant is using target web/app/prototype Rapid recruitment of participants can be done through UserStudy’s participant panel, so that teams can focus on generating insights
NEXT
nextapp.co
NEXT is an AI-powered product discovery platform that turns customer interactions into product insights. NEXT collects customer interactions, accurately understands these interactions, and delivers evidence-based insights teams use to validate day-to-day product decisions and big-picture ideas. The result? - Build better products. - Accelerate time to product market-fit. - Spend up to 50% less on development costs Deloitte, Autodesk, Bosch, and hundreds of other organizations use NEXT to bring their customers into every decision. For more information, visit www.nextapp.co
Lightster
lightster.co
Lightster is the only platform that instantly surrounds you with potential customers that can test your product, tell you about their pain-points, and give you their feedback. What you can do on Lightster: - Conduct customer discovery sessions. - Test product designs & prototypes. - Brainstorm ideas. - Marketing content validation.
PlaybookUX
playbookux.com
PlaybookUX enables businesses to make data-driven decisions from relevant data sources. Its software platform allows you to access current or prospective customers to provide feedback on business concepts, product features, and marketing direction.
Field Agent
fieldagent.net
The Field Agent B2B MarketPlace connects brands, retailers, and agencies with customers across the country and around the world to help you win at retail. Our suite of fast, affordable retail-success products provides clients a distinct advantage in serving shoppers, outmaneuvering competitors, and making sales.
Rally UXR
rallyuxr.com
Rally's ReOps Platform enables teams to talk to their users safely and at scale. Rally UXR is a User Research CRM that enables Research and Product teams to recruit, manage and conduct research directly with their users.
Glow
glowfeed.com
Glow is best-in-class research-tech that makes it easier and faster to gather actionable human insights. Glow supports brands to conduct category U&A, audience analysis, brand health, concept testing, in-market testing, ROI assessment, ESG/sustainability diagnostics and more. The Glow platform is quick to learn and easy to use and features like real-time data visualisation, instant language translation and one-click analysis ensure you can act on your insights fast. Discover how progressive brands including Bain, Reckitt, Mondelez, Puma, Carat, Publicis and R/GA are using Glow to reduce risk, remove guesswork and help their businesses grow
The User Interview Exchange
userinterviewexchange.com
The User Interview Exchange is a site for creators to validate and iterate products that boost our personal and professional lives. * Earn tokens by participating in user interviews Help shape cutting-edge products by sharing your experiences in 30-minute video chat user interviews for products relevant to you. As thanks for your participation, for every user interview you participate in you will earn a UIX Token to conduct your own. * Exchange tokens to conduct your own user interviews Exchange each UIX Token for a 30-minute video chat user interview with someone in your target segment. Post a new request for a user interview and get email alerts when someone thinks they may be a good fit for your user research.
UserQ - Tester
userq.com
UserQ is the first fully remote user research solution that caters for MENA researchers and testers – with Arabic and English testing options, utilising a panel of local testers. We’re on a mission to make UX research accessible to every brand, manager and researcher in the MENA region. Using our UserQ panel you get instant access to +10K users in the MENA region, across 100 nationalities and different demographics. You can recruit from a diverse range of quality testers that match your target audience. Our remote testing tools include the most popular solutions to get all kind of feedback from your target users in a matter of hours. UserQ enables you to easily build card sortings, tree tests, preference tests, prototype tests and much more. All of our testing tools can be created and published in english or arabic, making arabic research accessible to every local brand that focuses on the arabic population. When arabic language is selected, testers will experience a fully mirrored interface to ensure full clarity on the content of the study. With UserQ you say goodbye to constrictive monthly or annual fees. As Uxers ourself we understand the importance of being able to rely on a research tool that follows us during the nonlinear, iterative design journeys. Our flexible credit model means you only pay for what you use. Our credits never expire.
Juno
heyjuno.co
Juno is an AI research platform. It interacts with real people to understand what they think, feel and experience. Juno leads user interviews and uncovers rich insights, on your behalf. Why? Rich and deep user insights at the speed and scalability of surveys. * Autonomous: operates unsupervised 24/7 * Multilingual: speaks 70+ languages * Scalable: run hundreds of interviews simultaneously
Qualaroo
qualaroo.com
Qualaroo is user feedback software that helps gather real-time insights by surveying visitors on your website or app. It can help you ask the right questions at the right time without being intrusive. Qualaroo is trusted by millions of product managers, designers, and marketers to optimize web & app experience, gather product feedback, boost conversion rate, reduce churn, and more. Its proprietary Nudge™ technology is based on years of research and optimizations. It even learns your site to improve response rates over time. Companies worldwide, such as Zillow, Lenovo, eBay, TripAdvisor, etc., use Qualaroo’s real-time feedback platform for its advanced targeting capabilities, seamless design, and reporting dashboard.
VWO
vwo.com
Running an experimentation program is tricky. Whether your goal is to boost website conversion or improve user experience, there’s just so much you need to do to get things right. That’s why thousands of the world's leading enterprise brands like WMG, eBay, Ubisoft, Qualicorp, and others look to VWO for running and scaling their digital experimentation. VWO is the world’s leading web testing and conversion optimization platform that enables growing businesses to optimize their web experience across desktop, mobile, and other devices, to deliver a unique experience. Gathering user insights, prioritizing hypotheses, planning a roadmap, conducting tests, analyzing results - VWO lets you cover the whole 9 yards. VWO is thoughtfully designed for ease of experimentation. You can launch a test within minutes without any help from IT. With certifications including BS and ISO, VWO is fully GDPR compliant and provides robust security by design and default. With industry-leading 24/7 support and a 98% customer satisfaction rate, servicing a billion requests a day while ensuring 100% uptime – VWO is built for Enterprises! VWO’s global customer base includes brands like Vodafone, Samsung, Toyota, and eBay and has helped more than 4,500 brands across the globe to run over 600,000 experiments to date.
Optimal Workshop
optimalworkshop.com
As a trusted and global leader in tools for information architecture, Optimal Workshop helps organizations build more intuitive and successful digital experiences backed by user research. Our superior analysis functionalities, multiple testing methods, and fast and easy participant recruitment give you the confidence to deliver robust and actionable insights throughout your entire digital lifecycle to your team. Participant recruitment Quality research relies on quality participants. We offer a seamless, integrated participant recruitment service to instantly access over 150 million people from around the world. If you need highly targeted participant options, try our custom recruitment service. Get specific with job titles, income brackets, and interests and combine complex target markets to mirror your customer personas. This will allow you to test the differences in your information architecture with cohorts relevant to your exact business needs.
Kraftful
kraftful.com
Kraftful gives you deep AI analysis of user feedback to learn what your users need and how to make your product delightful.
WEVO
wevo.ai
WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, scores and benchmarks with less than 30 minutes of effort. Using your target audience, WEVO is the only tool that pinpoints conversion roadblocks and provides recommendations to increase website conversion Pre-Live.. WEVO’s statistically significant feedback de-risks their decision-making, delivering the confidence to build valuable customer experiences. Create the right customer experiences faster with more accurate user feedback.
Figpii
figpii.com
FigPii is a conversion optimization platform that allows you to identify problem areas on your site and test your solutions to ensure they increase conversions. The platform includes heatmaps, session replay videos, online polling, and AB testing More Conversions. Higher Revenue. Better Customer Experiences. Get a full picture of user interactions, eliminate customer frustrations, launch tests and unlock your website’s untapped revenue potential.
MFour
mfour.com
MFour empowers businesses to easily access expert-level consumer intelligence and behavioral data to better understand their target audiences, optimize campaign strategies and drive business growth. Built upon the most comprehensive and reliable unified dataset, MFour Studio is the only platform to unify validated consumer surveys backed by real-time app, web and foot traffic data to ensure responses match actions. Its intuitive, easy-to-navigate suite of AI-powered tools integrated directly into the MFour Studio platform makes it easy for individuals of any skill level to collect, analyze and implement accurate insights instantly. MFour is moving market research forward by putting the power of an expert market research team into the hands of every professional.
Zinklar
zinklar.com
The SaaS platform that delivers results in real time and turns Consumer Insights into an everyday solution for brands globally. It offers brands a product traditionally acquired via Market Research Agencies on a yearly subscription basis. Simple, easy and assisted by a team of specialised researchers, enables brands to interact with consumers anytime, anywhere and get unique top-quality insights on behaviour and attitudes due to its proximity to consumption.
Plotline
plotline.so
Plotline is an in-app engagement platform for consumer internet companies. Product and marketing teams can configure highly customizable in-app messages or nudges to improve feature adoption and drive conversions. Fully no-code.
Clueify
clueify.com
Clueify provides you with crucial performance feedback on your concepts before you launch them. Using our AI, you can predict with 92% accuracy where users will look and how they will perceive your design. It's like having hundreds of test users just a click away, but without the associated costs. Follow a data-driven design approach for better results.
RealEye
realeye.io
Online Research Platform with Webcam Eye-Tracking. It's: - much faster and cheaper than traditional eye-tracking hardware - accurate (button size accuracy) and is used in academic studies - easy to use (customers praise us for user friendly interface) RealEye is an online tool that allows you to do: 1. eye-tracking using regular webcams, 2. emotions analysis (facial coding), 3. track mouse movement and clicks, 4. use advanced survey module, 5. instantly hire participants / panel, 6. analyze data fully online, 7. export data to CSV, 8. connect with external tools, 9. conduct studies 100% remotely. RealEye may serve among others in: 1. shopper insights studies (package and shelf/ planogram evaluation) 2. UX studies / mockup testing 3. different ads evaluation (video, display etc) 4. academic research About The Company: - launched 2017 - over 2500 customers Trusted by Companies & Universities - All Over The World HQ in Europe & Latam
UXtweak
uxtweak.com
UXtweak is a UX research platform ready to help you with whatever challenges you throw at it. If you ever wondered what your users think and feel regarding your website, app, or prototype, you don’t have to guess anymore. There are many tools available through the UXtweak platform, including complex Website Testing, Session Recording, Card Sorting, Tree Testing, Mobile testing, Prototype Testing, Competitive Usability Testing, and more. These tools allow you to examine your website from the perspective of your users and determine what is most essential to them. UXtweak is an incredibly flexible tool that enables you to test not only one or two functions of your website, but throughout the entire lifecycle of the website, from sketching specific features, prototyping, testing your finished product or testing your competition. With enhanced analytics that provides an in-depth perspective into your website even for individuals who know nothing about UX, such as stakeholders, everything has been carefully crafted to be as accessible as it can be for the research participants as well as the study conductors. Additionally, it provides an excellent opportunity for those willing to evaluate your website for usability problems. You can integrate a portion of our code into your website to let your visitors know they can help influence the design the way they want to see it. To let research participants know they are valued, you may also give them incentives. You can also use other options for study participants recruitment, such as a sharable link with anyone you want, or use some of our testers, from over 130 countries, with 2000+ specific characteristics you can select to make your testing as efficient as possible. UXtweak identifies usability problems on your website that you may not be aware of. It's up to you to repair them as you see fit. High bounce rates, high abandonment rates, and low conversion rates are all indications that something isn't functioning properly. Use UXtweak to identify the issue, get user input, and then make adjustments in response to the results.
Forsta
forsta.com
Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.
Wynter
wynter.com
Wynter gives you feedback from your target customers. Learn what your B2B SaaS ICPs: ⦿ think and want, what are their pains, desired gains, and jobs-to-be-done ⦿ how your marketing and product messaging is resonating with them Wynter helps B2B companies speed up market feedback loops and convert more best-fit customers. It's the fastest way to discover how people in your target market think and how your messaging is resonating with them. Verified B2B audiences: target by job title, industry, company size. Set up tests and buyer surveys in minutes, results in 12-48 hours.
PickFu
pickfu.com
Create polls to test your product designs, images and copy to find out which version your target market likes best. Whether you’re an Amazon seller, e-commerce store, mobile app developer, book author, or entrepreneur, PickFu can help you make data-driven decisions. Here are just some of the ways you can PickFu: Get feedback on a business name before going to market. Make sure your logo is sending the right message. Test your ad copy before campaigns begin. Improve your website layout or mobile app UI. Validate product ideas and designs before going into production Interested in helping us bring market research to the masses?
Lyssna
lyssna.com
Lyssna (formally UsabilityHub) is a remote user research platform that allows companies to recruit, research, interview and understand their audiences so they can create better experiences. The best teams use Lyssna so they can deeply understand their audience and move in the right direction — faster.
UXArmy
uxarmy.com
UXArmy is a user research platform. With UXArmy, the creation of a user test takes minutes and user responses start flowing in within hours of the test launch. UXArmy Online Usability Testing captures screen video as the testers follow the instructions and tasks you have set out for them. You can see their screen and hear them think aloud as they navigate in your website or mobile app. While reviewing the test results you can edit videos to create short clips of key findings. The vendor says by sharing video feedback with product managers, developers, and marketing leads you can make a stronger impact of findings from your user research.