Social media listening tools offer essential functionality for monitoring, tracking, and gathering pertinent content across various social media platforms. These tools are invaluable for social media, marketing, and communications teams, aiding in trend identification, competitor tracking, and understanding customer sentiment. Additionally, researchers leverage these tools to gather insights into social trends, while media outlets utilize them to spot breaking news stories. Social media listening software empowers marketers to personalize content based on specific user demographics, pinpoint influential thought leaders, and promptly respond to both positive and negative mentions. These tools often support monitoring posts in multiple languages and regions, enabling businesses to tailor advertisements to local audiences. The primary objectives of social media listening products include providing demographic insights, evaluating social media presence, mitigating negative mentions, engaging users, and enhancing brand reputation. Furthermore, the data obtained from these tools typically complements social media analytics software. Features commonly found in social media listening products include monitoring capabilities for various languages and countries, sentiment analysis, trend identification, and influencer identification. Additionally, these tools may integrate with social media management software or be included as part of social media suites. For a product to be classified under the Social Media Listening category, it must: * Listen for specific mentions across multiple social media platforms. * Identify trending topics or phrases relevant to the user's interests. * Analyze and report on customer sentiment regarding specific topics or brands. * Organize and manage customer information effectively for actionable insights. * Identify influential thought leaders and key influencers within relevant communities or industries. Products meeting these criteria are essential for businesses and organizations aiming to stay informed, engaged, and responsive in the dynamic realm of social media.
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Quid
quid.com
Quid is an AI-driven app that provides organizations with insights into customer context and predicts future market trends.
Buzzmonitor
buzzmonitor.com.br
Buzzmonitor is a social media management tool that helps users track and analyze their online performance and engagement metrics.
Rival IQ
rivaliq.com
Rival IQ is a social media analytics tool that provides competitive insights, benchmarking, and performance tracking to help marketers optimize their digital strategies.
MirrorWeb
mirrorweb.com
MirrorWeb is a communications surveillance platform that captures and monitors electronic communications to help firms comply with regulatory record-keeping requirements.
Livereach
livereach.com
Livereach app aggregates and analyzes social content for brands, enabling engaging experiences through social e-commerce, displays, and insights.
Spatial.ai
spatial.ai
Spatial.ai analyzes social media data to provide consumer insights beyond demographics, helping companies understand customers and make informed business decisions.
Akio.Cx
akio.com
Akio.Cx is an omnichannel contact center software that integrates various communication channels for improved workflow management and data analysis.
Auris
genylabs.io
Auris processes streaming data using deep learning models to deliver real-time insights efficiently and cost-effectively.
Measure Studio
measure.studio
Measure Studio is a web app for social media data intelligence and content analytics, supporting multiple platforms and providing real-time performance benchmarking.
YouScan
youscan.io
YouScan is an AI-powered social listening platform that analyzes visual content on social media to provide insights into customer opinions, actions, and demographics.
Coosto
coosto.com
Coosto is a content and social media marketing tool that helps organizations improve content impact and track performance through integrations with various platforms.
adhook
adhook.io
adhook is an all-in-one tool for social media management and digital advertising, enabling planning, publishing, analysis, and moderation across various platforms.
Facelift
facelift-bbt.com
Facelift is a certified software for centralized social media marketing, enabling efficient management of campaigns while ensuring data security in compliance with ISO 27001.
Lucidya
lucidya.com
Lucidya is an AI-driven social media listening tool that helps businesses analyze customer insights across various online platforms.
SocialWeaver
socialweaver.com
SocialWeaver is an app for scheduling content, boosting engagement, and monitoring customer feedback about your brand and competitors.
Graphystories
graphystories.com
GraphyStories helps users discover trending articles, build news content with embedded sources, and monitor social media performance for content marketing.
Determ
determ.com
Determ is an AI-driven media monitoring tool that tracks online mentions of brands and competitors, providing insights and analytics for informed business decisions.
Cool Tabs
cool-tabs.com
Cool Tabs helps manage marketing campaigns, generate leads, and analyze social media conversations about your brand in real-time.
Locobuzz
locobuzz.com
Locobuzz is a social media analytics and engagement platform that helps businesses monitor their online presence and interact with customers effectively.
BrandBastion
brandbastion.com
BrandBastion Lite is an AI-powered app for monitoring and managing social media comments, detecting sentiment, spam, and identifying responses needed for brand engagement.
NewsWhip Spike
newswhip.com
NewsWhip Spike is a real-time media monitoring tool that tracks news trends and social media engagement to help users analyze content performance and audience sentiment.
PandaMetrics
pandametrics.com
PandaMetrics tracks brand mentions on WeChat and Weibo, providing reach estimates, sentiment analysis, and insights on comments, likes, and shares.
LOOQME
looqme.io
LOOQME is a media monitoring app that collects and analyzes mentions of companies in various media, providing insights for marketing and PR professionals.
CARMA
carma.com
CARMA provides media intelligence services, helping organizations monitor media and evaluate communications effectively through real-time data insights.
Buzzilla
buzzilla.com
Buzzilla monitors and analyzes social media to understand consumer opinions and identify potential threats in online conversations.
TrendSpottr
trendspottr.com
TrendSpottr predicts emerging trends and viral content on social media, helping brands and marketers optimize their content strategies and engagement.
Storyclash
storyclash.com
Storyclash is an AI-driven influencer marketing platform that helps brands discover creators, measure campaign impact, and manage data effectively.
QuickMetrix
quickmetrix.com
QuickMetrix is a B2B SaaS app for managing online reputation, social media analytics, and customer insights to enhance engagement and decision-making.
Ubermetrics
delta.ubermetrics-technologies.com
Ubermetrics is a data intelligence platform that analyzes and processes information from numerous sources to provide insights for strategic decision-making.
Launchmetrics
launchmetrics.com
Launchmetrics is an AI-driven platform that helps brands in fashion, beauty, and luxury manage campaigns, track performance, and analyze marketing strategies across multiple channels.
Alerti
alerti.com
Alerti is a real-time intelligence tool that monitors and analyzes online content about your brand, products, and competitors to enhance reputation and customer experience.
Onclusive
onclusive.com
Onclusive is a platform for media monitoring and PR management, providing tools for tracking coverage, analyzing data, and managing communications effectively.
Synup
synup.com
Synup is an app that helps businesses manage their online presence through local listings, reputation management, and social media integration in a single dashboard.
Khoros
khoros.com
Khoros is a social media management platform that helps businesses manage campaigns, engage audiences, and analyze performance across various social channels.
Vyrill
vyrill.com
Vyrill analyzes video content to provide insights for brands and retailers, improving marketing strategies and enhancing customer engagement.
Heepsy
heepsy.com
Heepsy is an influencer marketing platform that connects brands with influencers on social media, offering search filters, analytics, outreach tools, and campaign management.
Taggbox
taggbox.com
Taggbox is a platform that collects and displays user-generated content from social media, helping brands engage users and enhance visibility.
Dynvibe
dynvibe.com
Dynvibe monitors social media for changes in your category by analyzing influencers, providing alerts and reports on emerging trends and topics.
Crowdlens
crowdlens.io
Crowdlens is an AI social listening tool that tracks online mentions of your brand and sends alerts for timely responses to conversations or feedback.
Smart Moderation
smartmoderation.com
Smart Moderation is an AI-based tool for managing social media comments, detecting and removing inappropriate content in real-time to ensure brand safety.
Socialhose
socialhose.io
SOCIALHOSE.IO is a social listening service that monitors online conversations to provide market insights and help shape marketing campaigns.
Oktopost
oktopost.com
Oktopost is a B2B social media management platform that allows marketers to manage, monitor, and measure their social media activities and ROI.
SentiOne
sentione.com
SentiOne is an AI platform that monitors online mentions, analyzes consumer insights, and facilitates customer engagement through chatbots and conversation management.
Reputation
reputation.com
Reputation app helps businesses manage their online presence by monitoring reviews and customer feedback, offering analytics and tools for engagement across multiple platforms.
Palowise
palowise.ai
Palowise provides social media insights and analytics to help brands make informed decisions, drawing on data from various cultural contexts.
Midesk
midesk.co
Midesk helps organizations gather and analyze market intelligence, monitor competitors, and manage data through reports, reducing related workload by up to 80%.
Datalyticx
datalyticx.ai
Datalyticx helps brands analyze customer feedback across digital channels for better insights and understanding.
Wordnerds
wordnerds.ai
Wordnerds is a SaaS app that helps businesses analyze and understand unstructured text data from various sources like emails, reviews, and social media.
Performline
performline.com
PerformLine is a compliance technology app that helps organizations monitor and manage regulatory risks across various sales and marketing channels.
Chotam
chotam.io
Chotam notifies users about comments on social media and ads, helping them monitor potential customer interactions on competitors' posts.
Blinkfire Analytics
blinkfire.com
Blinkfire Analytics provides AI-powered tools for tracking and analyzing social media performance and sponsorship impacts in sports and entertainment.
Arwen.AI
arwen.ai
Arwen.AI automatically filters out spam and toxic comments from social media, enhancing user engagement by promoting positive interactions.
Spotler Engage
spotlerengage.com
Spotler Engage is a platform for webcare, messaging, social media publishing, and customer interaction tracking, supporting lead management and email marketing.
SemanticForce
semanticforce.ai
SemanticForce is a platform that integrates media intelligence, e-commerce, and customer service, offering analytics, sentiment analysis, and monitoring across various channels.
Postinges
postinges.com
Postinges is a social media management app that allows users to schedule, manage, and publish posts across multiple platforms efficiently.
Jatheon
jatheon.com
Jatheon app helps organizations archive, access, and manage communication data for compliance and audits, capturing information from various sources and ensuring regulatory adherence.
Zelkaa
zelkaa.com
Zelkaa is an insights-driven platform for social media marketing and analytics, enabling monitoring, engagement, analysis, and management across various social media channels.
Rank Me Online
rankme.online
Rank Me Online is an app that helps businesses evaluate and improve their online presence through analytics and insights.
Simplify360
simplify360.com
Simplify360 is an AI-driven platform for social customer service, enhancing support through integrated channels like social media, email, and SMS for better customer engagement.
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