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Get a dedicated desktop app for Auris on Mac, Windows, and Linux with WebCatalog Desktop.
- Launch Auris directly from your Dock or taskbar.
- Work without distractions in a dedicated window, separate from your browser tabs.
- Manage multiple Auris accounts and switch between them without logging out.
Auris is for marketing, research, and customer experience teams that need to understand what people are saying about their brand, products, or industry. It monitors conversations across social media, news, forums, blogs, and review sites, and can also analyze customer feedback from sources such as support emails. Its AI and language-analysis tools organize this data into insights such as sentiment, recurring themes, customer issues, and category trends. Teams can use dashboards to track how perceptions change, investigate potential causes of feedback, compare brand conversations, and respond to social messages from the platform. Auris may suit organizations looking to complement surveys and other market research with analysis of ongoing customer conversations.
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