Page 21 - Top ServiceNow Alternatives

Lingpad

Lingpad

lingpad.com

Lingpad is a secure, advanced AI translation tool designed to streamline multilingual customer service and document translation. Its platform empowers businesses to provide seamless multilingual custom support across messaging channels and help centers, thereby enhancing global customer experiences without additional resources. What Lingpad Offers: * Instant AI-Driven Translations: Instant, accurate AI translations in 120+ languages * Customer Service-Focused Solutions: Tailored for support teams, enabling instant localized responses * Help Center Localization: Easily translate and maintain multilingual Knowledge Bases/Help Center and FAQs * Document Translation: Support for 40+ file types * Contextual AI Technology: Understands nuances for more natural translations * Automation: Streamlines manual tasks, reducing time and costs Benefits: * Enhance multilingual customer experiences * Expand globally without language constraints * Reduce operational costs and time spent on translations * Improve response times with instant translations * Maintain consistency across all customer communications Experience all these offerings and benefits with Lingpad's cost-effective pricing, designed to deliver maximum value for your investment. Seamlessly integrates with popular customer service platforms: Zendesk; Intercom; Gorgias; Front; Freshdesk Ideal For: *Customer support teams across any industry * Global businesses * E-commerce companies * SaaS providers * Any organization needing efficient multilingual communication * Any organization needing AI translation

PreviewMe

PreviewMe

previewme.com

PreviewMe is a video sales enablement tool optimized to support sales and marketing teams build trust and rapport with personalized video messaging and fully customizable landing pages.

Nibol

Nibol

nibol.com

Nibol is an easy-to-use app that combines an office management system with bookable workspaces. It gives employees the freedom to work from anywhere, whether that's the company's office, their home or a co-working space.

Upsellit

Upsellit

us.upsellit.com

UpSellit provides managed conversion optimization that helps the internet's biggest brands boost sales, capture new-to-file leads, stop abandonment, and increase new customer acquisition. In-house creative and development teams perfectly align UpSellit's technologies at targeted stages of the conversion funnel, serving as an extension of your marketing team. UpSellit's flexible pricing models lends itself to meet the needs of any businesses and allows retailers of all sizes to see the true impact conversion rate optimization. UpSellit's suite of manages services includes: - Email Remarketing - Incentivized Strategies - SMS Campaigns - Value-Driven Strategies - Cart Rebuilder Technology - Control Groups - Advanced AB Tests - Behavioral Parsing - Anti-False Safeguards

Locobuzz

Locobuzz

locobuzz.com

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.

GTM Buddy

GTM Buddy

gtmbuddy.ai

GTM Buddy is a revenue enablement platform that enables revenue teams to drive sustainable revenue growth. GTM Buddy is on a quest to enable a new generation of smarter sellers. Imagine a world where AI takes care of tagging and surfacing the right content at the right time to help sellers, right where they are. 𝑱𝒖𝒔𝒕-𝒊𝒏-𝑻𝒊𝒎𝒆 𝑬𝒏𝒂𝒃𝒍𝒆𝒎𝒆𝒏𝒕 is the seller’s secret weapon to beat quota, by assisting reps to share content that answers buyers’ pressing questions, show up prepared for critical meetings, and spend more time actually selling by cutting down on manual busywork.

Glassix

Glassix

glassix.com

Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With its AI Omnichannel capabilities, Glassix reshapes customer journeys. We transcend temporal boundaries, meeting customer needs at every touchpoint, even during dormant hours. Trusted by Nike, Avis, Nintendo, Domino's, and Dyson, Glassix propels missions forward with its transformative technology. With Glassix, managing your customer interactions has never been easier. Our unified inbox eliminates the need for multiple tools, streamlining workflow management and reducing expenses. From AI-powered chatbots to personalized greetings, keep your customers engaged in one place. Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. The secure platform offers a robust feature-set delivered as a subscription service complete with visual no/low code chatbot tools that require no technical knowledge to get started. Customers can hit the ground running with conversational AI capabilities powered by GPT-4, or leverage the Glassix API to build out highly customized experiences. Working together with a global network of integration partners, Glassix serves a growing customer base of established brands, high growth ventures, and small businesses alike. Experience the power of Glassix as it refines interactions, allowing you to deliver exceptional customer experiences. Say goodbye to manual tasks and reclaim your valuable time. With our automation capabilities, conversations flow effortlessly, leaving your customers in awe.

GoRetro

GoRetro

goretro.ai

GoRetro is a user-friendly, fun and customizable agile retrospective tool that leverages sprint data and team sentiment to drive continuous improvement. Thousands of scrum teams from Fortune 500 companies, banks, government agencies, and innovative startups use GoRetro to make their retrospectives fun, engaging and effective. How? By making sure you have frictionless meeting experience, while giving you facilitation superpowers so you can achieve maximum engagement and participation all wrapped with enterprise grade security (SOC-2 Type II and ISO 27001 certified). But that’s not all. With our deep data integration, we drive continuous team improvement. Say goodbye to juggling countless spreadsheets and tabs. Take control of your data from your existing tools and previous sprint retrospectives to speed up decision making and become a data-driven unit. GoRetro is free to try and will always have a free plan!

Enablex.ai

Enablex.ai

enablex.io

EnableX.io is a Singapore-based, global, full-stack communications platform and solutions provider that enables developers and businesses to deliver a holistic omnichannel experience to their consumers using video, voice, SMS and WhatsApp APIs, SDKs and low code solutions. Backed by a team of over 50 passionate technologists, it empowers Fortune 500 companies as well as start-ups across the globe through its interactive and highly engaging customer experience platform. Founded in 2017, the company has established a strong presence across APAC, US, and Europe, serving customers from a diverse industry including Healthcare, Telecom, BFSI, Education, Retail, and E-commerce. An industry first, EnableX.io is offered both as a cloud and on-premise CPaaS platform. This flexible deployment capability allows us to work with Telco's and service providers looking to launch CPaaS under their brands as a fully white-labeled offering. It also addresses the needs of enterprises looking at the private deployment of CPaaS due to regulatory and data privacy requirements, and the developer community at large. EnableX.io is a full-stack CPaaS service empowering businesses to deploy omnichannel communication (Video, Voice, SMS, and Messaging) across devices and platforms. From one-to-one chats to large-scale broadcasts, we make communications smarter, flexible and more personal, helping enterprises stay ahead in the digital world.

Commusoft

Commusoft

commusoft.co.uk

Commusoft is the only platform your field service business needs to manage your jobs, close more sales, and chat with your entire team. Commusoft’s purpose is to educate and empower service, maintenance, and installation companies to provide world-class customer journeys. It is the only platform that helps you put your customers’ experience first so you can unlock more revenue across commercial and residential services. Clients using its end-to-end customer self-service system can elevate their business’s reputation and increase customer loyalty, from booking jobs to invoice completion. From an entrepreneurial university student's side project to an award-winning global company, Commusoft continues to evolve and positively impact the field service software market. Since 2006, it has transformed the business operations of thousands of service companies that rely on its software daily. Its dedication to field service businesses stretches far and wide, underpinning the journey that Commusoft takes its clients on. Starting with making sure it only sells to companies that can benefit from its solutions, comprehensively supporting clients from day one, and always being open and transparent with its community—these commitments ensure sustainable growth for its clients and Commusoft alike. And none of it is possible without its hardworking and forward-thinking team.

Chatspell

Chatspell

chatspell.co

Chatspell makes it effortless to communicate with your website visitors. This ideal solution enables you to chat with your web visitors directly in Slack. By using this tool, you can interact with your visitors, enhance conversion rates, address queries, and support issues, and offer direct customer assistance, all from within Slack. Chatspell also enables powerful OpenAI GPT-3 integration that allows you to save time and money while responding to your visitors. Live Chat widget is fully-customizable. Track analytics to better understand your visitors needs. Features: - Direct Slack integration, respond to your visitors chats staying in Slack. - OpenAI GPT-3 integration - completes your responses to save your time. - Customization - change color, icon, branding of widget. - Analytics - understand what's going on. - Agents - add your teammates to respond faster - File uploading - sending invoices or other files? No problem! Give a try for Chatspell, starting 14-days trial. No credit card required.

Aidaptive

Aidaptive

aidaptive.com

Aidaptive is an Artificial Intelligence (AI) and Machine Learning (ML) platform geared towards the eCommerce and hospitality sectors. The predictive AI platform functions to deliver personalized experiences to improve conversion rates for brands. Its key offering includes an AI-powered recommendation engine that utilizes machine learning to generate targeted product suggestions tailored to each customer. The platform is designed to autonomously convert data analysis into actionable insight, thereby upgrading businesses from being merely data-driven to intelligence-driven. The platform also includes features for integrations, enabling businesses to connect the platforms' functionalities with their existing systems seamlessly. Aidaptive has been recognized for its innovative contribution towards facilitating high-efficiency commerce and continues to lead in providing ML technology solutions to brands and consumers. Please note that while Aidaptive offers a demo and free predictive audience lists, terms and details may vary.

Desku

Desku

desku.io

Desku is at the forefront of AI-driven customer support, specializing in solutions designed for E-commerce and SaaS industries. The company aims to transform the customer service sector by focusing on increased efficiency, enhanced user experiences, and enterprise-grade reliability. Offerings by Desku * AI-Powered Automation: Desku's AI-driven chatbots and automation utilities significantly reduce support workload. * Shared Inbox: Desku offers a lightning-fast, user-friendly, AI-enhanced inbox that is optimized for modern support teams. * Knowledge Base: Desku provides an easy-to-create knowledge base to empower customers with self-service options. * Live Chat: Desku's Live Chat feature allows for real-time, seamless communication with customers. Why Businesses Trust Desku * The platform is trusted by over 1000 support agents and 350 businesses. * Desku helps reduce support queries by up to 50%. * The company contributes to lowering support costs by 40%. Integration Capabilities - Desku allows for seamless integration of existing tools to enhance team productivity. The platform supports over 30+ integrated apps and offers custom actions fueled by real-time customer data.

CrewTracks

CrewTracks

crewtracks.com

CrewTracks is the first truly paperless field management solution in the mobile timekeeping space. The web interface enables you to import a bid, schedule jobs, dispatch crews and equipment, and view automatically generated reports in real time, while the mobile app allows field workers to quickly report attendance, work completed, and materials and equipment usage, all accompanied by notes and photos. Its newest feature, Document Management, enables office staff to upload plans, drawings, or custom PDF forms for the field crews to view, edit, annotate, and sign. CrewTracks makes it easy to gather the information you need to eliminate paperwork, stay within budget, and stop letting so much time and money slip through the cracks.

Meisterplan

Meisterplan

meisterplan.com

Meisterplan is the right software for project portfolio management and capacity planning. Build portfolios with the right people working on the highest priority projects at the best possible time. Know which people with what skills are available when to maximize resource utilization. See your long-term strategic roadmap in a single view. Visualize and analyze your data to make informed decisions resulting in successful business outcomes.

50skills

50skills

50skills.com

50skills Journeys is a people process automation platform that streamlines employee journeys and boosts productivity through its innovative, no-code approach. Designed with an intuitive user interface, it makes managing people processes straightforward and efficient. At its core, 50skills Journeys allows managers to map out people processes, creating custom actions and triggers that smoothly guide employees through their journey. This journey is unique for each employee, adapting to their responses and the actions of those contributing to their journey, providing a comprehensive overview of progress in one place. Save energy, time & money by making your people processes automated. Increase retention and productivity with motivating experiences and reduce the risk of oversights.

Dusk Mobile

Dusk Mobile

duskmobile.com

It offers field service management consulting services and also designs, builds, and operates next-generation technology solutions for mobile workforces. It has its own proprietary industry-leading software, Dusk Field Service Management (Dusk FSM). The Dusk FSM makes it easy to create, dispatch, track, and invoice work in real time. Instead of spreadsheets and emails, the Dusk FSM automates manual processes and creates a "single pane of glass" where the operations team, technicians, and customers all have the visibility and control to predictably achieve consistent and better outcomes. With cloud-based dashboards and a connected, configurable mobile app, Dusk Mobile allows you to create, assign, and manage work in real time from the office or the field. For businesses with technicians and teams in the field, that means efficient and reliable communications between jobsites, on-premises teams, and customers. The Dusk FSM integrates seamlessly with the tools you use today, from HubSpot and QuickBooks Online to Verizon Connect Reveal and Cumulocity. It has built a solution designed to adapt and grow with your needs. The Dusk FSM is your central hub, designed for collaboration between all parties rather than just a tool for management. It is passionate about what it does and loves helping customers achieve success. Connect with it today; it is always happy to chat! With Dusk Mobile, you get: * Power: Create better operations by automating how you schedule and dispatch work. * Visibility: Make it easy to manage teams and share progress with customers and stakeholders. * Control: Improve data quality, power better communications, and keep jobs on schedule. * Value: Increase cash flow by automating closeout-to-invoice cycles. Who wins with Dusk Mobile? Utilities, utility subcontractors, construction managers, large plumbing companies, HVAC and electrical contracting companies, and project managers with large distributed teams."

Eden Workplace

Eden Workplace

eden.io

Eden is a comprehensive SaaS platform built to help Workplace, People Operations, and IT teams work wonders. Eden offers user-friendly workplace experience tools designed with the employee experience and new world of work in mind. The product suite includes Desk Booking, Visitor Management, Internal Ticketing, Room Scheduling, and Deliveries. Eden’s tools allow teams to consolidate all workplace experiences needs into one integrated platform, creating a delightful, simplified employee experience. Eden is based in San Francisco and investors include Y Combinator, Bessemer Venture Partners, Fifth Wall, S28 Capital, Reshape and JLL. Eden’s mission is to create a better place to work, for everyone.

Pypestream

Pypestream

pypestream.com

Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple industries, primarily enterprises in the Fortune 500, who are dedicated to delivering positive customer experiences. Pypestream serves midsize to large companies in a variety of industries, such as insurance, healthcare, travel, telecommunications, streaming, financial services, and eCommerce, who are committed to delivering exceptional customer experiences.

Juphy

Juphy

juphy.com

Manage all customer notifications and support requests in one place. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Juphy, the AI-driven sales and customer support assistant designed for e-commerce businesses, empowers companies to significantly boost their website and social media conversion rates by 20%. With its 24/7 availability, Juphy offers intelligent automated support, personalized product recommendations, and effortless sales interactions through website chat and social media channels, ensuring a seamless customer experience.

HelpDocs

HelpDocs

helpdocs.io

HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. It is solving customer support at scale with self-serve options that customers actually want to use. Better for your customers, and with a reduction in support volume, better for your bank balance too.

SOSAFE

SOSAFE

sosafeapp.com

SOSAFE is the citizen network that allows you to improve the place where you live. Report, communicate and find out what is happening in your city quickly and easily. Staying connected to your neighbors, security and services has never been easier. More than 1,000,000 people use SOSAFE: * Report thefts, suspicious activity and important notices. * Get help from your neighbors, security, firefighters and other services. * Collaborate with the community quickly and easily. * Report and find lost pets. * Find out in real time what is happening in your neighborhood and city.

Comworker

Comworker

comworker.com

Comworker is a web and mobile application that allows you to track and manage your timesheets and projects. With the mobile app, your employees fill out their timesheets and you follow the progress of hours and labor costs in real-time. It also lets you attach files, plans and PDFs to your projects and share them with your colleagues. The expense module allows your employees to take pictures of receipts that will be stored in the cloud and then transmitted to your web portal. Comworker is an all-in-one tool for companies that want to take a technological step towards the paperless era.

Praxedo

Praxedo

praxedo.com

Praxedo is a powerful, cloud-based Field Service Management software empowering service companies to increase productivity, streamline business processes and improve customer satisfaction. Customers choose Praxedo for its easy-to-use, highly configurable open web platform and mobile app that integrate seamlessly with third-party systems. More than 1,500 field service organizations and 65,000 users worldwide use Praxedo daily to optimize scheduling, digitize work orders and track field technicians' activities. Due to its scalability and unmatched implementation times, Praxedo has become one of the world's top software solutions in Field Service Management and has been included in Gartner's Magic Quadrant for the 6th consecutive year. Founded in 2005, Praxedo has quickly expanded its operations across North America and Europe. Its offices are located in the US, Canada, France, Germany, UK, Spain and its solution is marketed in more than a dozen countries.

Trak

Trak

trak.co

Trak is a web-based app that has been created to simplify the life of the everyday tradesman by eliminating countless hours spent completing administrative work back at the office or after hours at home, which could be better spent on the job site. Designed for trades businesses both big and small, Trak helps to streamline jobs, which in turn promotes growth and saves time and money. It’s built by tradies for tradies, and we’re with you every step of the way. The feature-packed app provides you with the ability to: - Manage jobs from start to finish - Quote and invoice clients directly - Both manually and automatically record payments - Schedule users and jobs, and connect your job calendar with external apps - Complete and submit timesheet entries, which can then be used for job costing - Add subcontractors to your company's account (they'll only have access to the details of the jobs they're working on) - Create SWMS and report templates for your workers to complete onsite - Capture signatures on any device to show approval - Create tasks to help break up the workload - Upload files to support your quotes, invoices, notes, tasks, reports and SWMS

ServSuite

ServSuite

fieldroutes.com

ServSuite has been powering efficiency and growth for thousands of pest control and lawn care companies since the 1990s. In 2021, it was acquired by the #1 contractor software, ServiceTitan, to set a new standard for enterprise field service software. In 2022, as part of ServiceTitan’s acquisition of FieldRoutes, ServicePro became a part of FieldRoutes. This was done in a joint effort to ensure we are providing all our customers with best-in-class software to grow their businesses and achieve their goals. The ServSuite product has evolved to become ServSuite(R) by FieldRoutes, an enterprise solution designed to help pest control and lawn care businesses achieve unstoppable growth.

MobiWork

MobiWork

mobiwork.com

MobiWork is a leading provider of smartphone and cloud-based mobile workforce software solutions for any business with employees in the field such as field services, logistics and equipment management organizations. MobiWork award winning and innovative (5 US patents awarded) solutions deliver increased productivity, cost savings, real time visibility, digital data capture, accurate invoicing, faster payments, improved customer engagement and satisfaction MobiWork user-friendly solutions enforce best practices, consistency and provide everything you need before, during and after each job while seamlessly connecting your entire organization (field and office) with your customers. Each MobiWork turnkey solution is crafted for a specific industry or vertical, ready for immediate deployment, configurable and available worldwide in multiple languages for a broad range of company size (small, mid-size and large enterprises).

Zuper

Zuper

zuper.co

Zuper is the most flexible and customizable field service management platform for field and remote workforce management. Zuper provides industry-leading integration capabilities and is suitable for use in an on-demand work environment. Built for a global audience and available in 10 languages, Zuper allows you to manage your workforce remotely from any part of the globe. It offers best-in-class integrations with easy-to-deploy, no-code applications providing cost-effective service. Zuper aims to emerge as the preferred field service management solution globally. It is already the choice for emerging market leaders in North America like IKEA, Vodafone, Sail Internet, and more. Zuper's customers around the world want to offer good service to their customers, and that is what it provides. A testament to this is its existing customers, who execute around 10 million jobs and process over $20 million in payments annually.

Lansweeper

Lansweeper

lansweeper.com

Lansweeper is an IT asset management platform provider helping businesses better understand, manage and protect their IT devices and network. Lansweeper helps customers minimize risks and optimize their IT assets by providing actionable insight into their IT infrastructure at all times, offering trustworthy, valuable, and accurate insights about the state of users, devices, and software. Know Your IT Lansweeper automatically and continuously discovers IT assets across your infrastructure — servers, laptops, desktops, virtual & cloud machines, networks devices and IoT assets— to create an always-accurate, up-to-date inventory with detailed and granular IT asset data. Not only the hardware specs, but also the user data and installed software are gathered in one central repository. Lansweeper also discovers devices that only briefly touch the network, as well as shadow IT and for-gotten, idle devices, identifying them accurately. Key Benefits • Increase Visibility: Eliminate blind spots and discover assets you didn't even know about. • Boost Productivity: Automate recordkeeping and reporting to make time for what you do best. • Improve Security: Identify risks, vulnerabilities and non-compliance issues. • Optimize Costs: Reveal needless expenses and manage your IT cost-effectively.

Decagon

Decagon

decagon.ai

Decagon is the most advanced AI platform for customer support. Trusted by companies like Eventbrite, Bilt, Webflow, Substack, Vanta, Rippling, and Curology, Decagon's AI agents do more than just respond to customers - they can analyze conversations, create custom workflows, connect to your existing knowledge bases, and integrate with your preferred CX tools to deliver the best experiences to your customers.

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