Page 10 - Top ServiceNow Alternatives
Copilot
copilot.live
Nobody should use old-school workflow chatbots when AI-powered chatbots can give 100x better user experience. Copilot.live helps you with just that: AI-enabled conversations on your website, for your visitors and users. Imagine a chatbot with ChatGPT capabilities but just for your product or website. Copilot.live is a platform where you can build a Copilot just for your website. Having a Copilot on your website is like having a smart receptionist for your brand who interacts and helps with all queries of your visitors. Additional functionalities of capturing leads, smart customer support assistance, and voice support make your Copilot a super-smart assistant. You can create and publish a customized chatbot within 10-15 minutes.
Service Fusion
servicefusion.com
Service Fusion is a simple, powerful field service management software, offering a variety of features such as customer management, invoicing & payments, inventory management, time tracking, and reporting. The software is available on desktop and mobile apps to connect office staff, technicians and clients.
Rasayel
rasayel.io
Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs and Webhooks - Automations - Integrations (HubSpot CRM, Pipedrive, Salesforce (soon), 5000+ apps with Zapier, and more) - Mobile apps for iOS and Android Rasayel is fast, reliable, and intuitive. Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high quality sales conversations, and deliver exceptional customer experiences. Your team can respond to customers on the go using the Rasayel mobile app. You'll never miss an opportunity or lose track of a customer again. Rasayel integrates with the rest of your toolkit to ensure that your team has full context at all times, reducing human error and saving you time: - HubSpot: Automatically match Rasayel contacts with existing contacts in HubSpot. Log all your activities, and build native HubSpot reports from WhatsApp data. - Pipedrive: Log all activities, automatically match contacts, and build reports. - Salesforce: Coming soon. Talk to us to join the beta. - Zapier: Connect Rasayel to over 5000+ applications and systems. For advanced use cases, Rasayel's API unlocks the power of the Rasayel platform, allowing you to embed it into your existing systems, processes, and more.
Kenjo
kenjo.io
Kenjo is a complete and customisable Human Resources platform, designed to help HR departments on a daily basis. Kenjo allows users to manage documents, manage vacations and absences, carry out performance reviews, and select new talents. It also offers payroll reports. Kenjo is perfect for small and medium-sized businesses looking into automating all their HR processes with one easy-to-use tool. Because humans are more than resources.
Omnichat
omnichat.ai
Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions Provider and official partner of Meta and LINE, we offer advanced business solutions across social messaging channels (WhatsApp, Facebook, Instagram, LINE and website live chat) with enhanced efficiency, user behaviour analysis and thus remarketing strategy development. With the mission of unleashing the potential of chat commerce through Omni-channel messaging, Marketing automation, Online-merge-offline retailing, Social customer data platform, “Omni AI” that integrated with ChatGPT as well as WhatsApp Catalogue and Payment, Omnichat equips companies to provide a seamless customer journey so as to capture opportunities arising from omni-channel retailing environment. The online-merge-offline sales feature can easily direct visitors from online channels to salespersons at physical stores for follow-up, facilitating conversions and revenue tracking across online and offline. Leveraging ChatGPT, our AI-powered chatbot “Omni AI” serves as a digital assistant of retailers to handle customers' enquiry, recommend products, and facilitate marketing campaign planning. WhatsApp Catalogue and Payment allows retailers to complete the customer journey on WhatsApp, from browsing products, communicating with designated sales, to making purchases, shortening the decision-making and fastening the purchasing process of customers as well as bringing instant income to the merchants. Achieving 300% YoY Annual Recurring Revenue (ARR) growth in the past three consecutive years, Omnichat empowers 5,000+ retail and e-commerce companies, including Watsons, Fortress, Sasa Cosmetic, Lukfook Jewellery, LVMH Group, Mannings, Swire Resources, OSIM, Logitech, Timberland, Tom Lee Music, Vita Green and government departments.
Robin
robinpowered.com
Want less confusion and more clarity? Manage your office space with confidence. Robin is the workplace management platform that streamlines processes for in-office productivity. We help global organizations optimize their spaces with leading desk and room booking software, automation and analytics. Thousands of companies like RiotGames, Politico, TripAdvisor and rely on Robin’s workplace management platform to maximize productivity and reduce friction in the office. We help optimize their spaces with leading desk and room booking software, automation and analytics.
OnePlan
oneplan.ai
OnePlan offers an AI-enabled Strategic Portfolio, Financial, Resource and Work Management Platform that fits the needs of every organization. OnePlan connects with Microsoft Project, Project for the web, Microsoft Planner, Azure DevOps, Jira, Smartsheet and more for a complete view into all work across the enterprise.
Fuze
fuze.com
At Fuze, we want to change the way people communicate so they can do their best work. With the modern workforce in mind, we’ve created one platform that empowers people to seamlessly transition between calling, meeting, chatting, and content sharing, and collaborate on any device, whenever and wherever they choose.
incident.io
incident.io
Incidents can be stressful, but they don’t have to be. incident.io helps tech-led businesses navigate incidents from declaration to post-mortem and well beyond. Built on the experience from thousands of incidents, from small bugs to SEV-1’s, incident.io eliminates anxiety, uncertainty, and chaos experienced by responders during an incident. With an elegantly-designed interface, streamlined and transparent communication channels via Slack, and powerful workflows that bring automation and flexibility to your response process, incident.io minimizes communication silos and helps eliminate manual processes. With incident.io, you can focus on improving your product’s reliability and reducing downtime. With over a dozen integrations with popular tools like PagerDuty, Jira, and Backstage, incident.io ensures seamless connectivity throughout the incident response process. Trusted by industry-leading companies, including Etsy, monday.com, and Skyscanner, incident.io empowers faster incident resolution and cultivates shared understanding of roles and responsibilities among your team members. End-to-end incident management from the first alert to the final follow-up, with On-call, incident response, and status pages in one powerful incident management platform. Leveraging powerful dashboards that provide deep insights, engineering teams can learn from past incidents and apply cumulative knowledge to build more resilient products. With an intuitive interface that can be used by everyone — from the SRE, to the CS rep, to the CEO — and a seamless user experience, incident.io meaningfully improves your incident management process so that you can spend less time responding to incidents and more time fostering customer trust.
NVIDIA NGC
ngc.nvidia.com
NGC is the hub for GPU-optimized software for deep learning, machine learning, and high-performance computing (HPC) that takes care of all the plumbing so data scientists, developers, and researchers can focus on building solutions, gathering insights, and delivering business value
Joblogic
joblogic.com
Joblogic is a leading provider of cloud-based field service management software, offering comprehensive solutions for service and maintenance contractors. Its software is specifically designed to streamline operations and optimize the deployment of the workforce, resulting in increased efficiency and improved customer satisfaction. With Joblogic, you can effectively manage service operations regardless of your industry. It understands the diverse needs and requirements of different sectors, which is why it prioritizes maintaining the highest level of compatibility with industry standards. Its software enables you to access industry-specific electronic forms and certificates, facilitating a paperless workflow and saving valuable time and resources. Specializing in scheduling, quoting, invoicing, job tracking, stock control, and much more, its field service management software is a single system that allows you to manage your entire business operation in one place. By implementing Joblogic, you can seamlessly connect your back office, mobile workforce, and customers, creating a unified platform that enhances productivity across your organization. Its intuitive interface empowers your team to collaborate effectively, ensuring that everyone is on the same page and working towards the same goals. It is confident that Joblogic will be a game-changer for your field service organization. To demonstrate its commitment to your success, it offers a free demonstration with no strings attached. This allows you to experience the full capabilities of its software firsthand and determine its suitability for your specific needs.
Finale Inventory
finaleinventory.com
Multichannel Inventory Management For Your Growing Business. Finale Inventory is the best cloud inventory software for applications involving high volume, multichannel eCommerce and warehouse management.
OnPay
onpay.com
OnPay is designed for people who want to spend more time running their business (and less on back-office tasks). Its award-winning payroll and HR saves business owners over 15 hours a month, and frees them up to focus on the bottom line.
OneDesk
onedesk.com
OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
SAS
sas.com
Get more done with faster, more productive AI and analytics from the most trusted analytics partner on the planet. Produce answers as fast as the world produces data with SAS. With over forty years of analytics innovation, SAS has been giving customers around the world THE POWER TO KNOW®.
DeskDay
deskday.ai
DeskDay CSA is a cloud-based next-gen PSA that empowers MSPs to embrace a modern, conversational, customer-centric solution that keeps your customers satisfied, teams happy, and profitability high. DeskDay centralizes the operations for MSPs with a unified PSA with the service desk, projects, billing, reports, timesheet, quality assurance, announcements, and a built-in multi-channel support ecosystem for end-users, IT-Connect. With access to real-time data across service delivery, customer satisfaction, tech management, profits, and more, DeskDay enables MSPs to run their operations efficiently, cost-effectively, and with minimal need for third-party tool integration.
MyAlice
myalice.ai
The all-in-one customer communication tool for socially active Shopify and WooCommerce brands. Social is the new e-commerce. Customers now treat your brand like a human and want to chat with you on multiple channels. So, we created the modern way to sell and support on support media with conversations. Unlock social commerce for your e-commerce brand in five easy steps to grow your business, build genuine customer relationships, and spend less time on closing orders. 1. Support and sell from one inbox Like you, we also hate switching between countless social apps, websites, and stores. So, manage all your social channels, live chat, and e-commerce orders from one shared inbox. 2. Manage your e-commerce orders View and search your inventory, create or update orders, share product images, view customer details — all without leaving your inbox. 3. Save time and resources on support Deploy no-code chatbots in minutes to save hours on support, auto-respond to common queries, and automate conversations in multiple languages. 4. Collaborate with your teammates Get a full-fledged ticketing tool to assign automatically, reassign members, create canned responses, add tags, and leave notes to support customers the shared way. 5. Take better decisions without even trying = Generate automatic reports on users, sales, agent efficiency, and customer ratings to take better decisions for your team. TLDR: MyAlice brings everything an e-commerce business needs — social media channels, live chat, chatbot, store inventory, payment gateway, a mobile app — all under one platform so that you can sell and support on the go. Anytime. Anywhere. Integrates with your WooCommerce or Shopify store, website, mobile app, and popular social channels like Facebook, Messenger, Instagram, WhatsApp, Viber, Telegram, and Line. Sign up for a free account today or get migration assistance to switch from Gorgias, Delightchat, Richpanel, eDesk, Freshdesk.
factoHR
factohr.com
Elevate your HR management with factoHR, an advanced, mobile-centric HCM platform that automates every HR function from hire to retire. Our intelligent platform delivers actionable insights, empowering you to meet your business objectives faster. Join 3500+ businesses and a workforce of 2.6 million, including industry giants like Tata Steel (BSL), Mercedes Benz, Wipro, Denso Group, BSE, and Cycle Agarbatti. Experience productivity gains of up to 87% just like they have. Key Benefits: Unified Platform: Boost productivity with our seamlessly integrated tools. Employee Engagement: Utilize real-time mood analysis to keep teams engaged. Strategic Growth: Implement OKRs & KPIs to drive organizational success. Resource Optimization: Detailed shift and roster planning maximizes output. Robust Security: Leverage Azure's high-grade data security and AI/ML capabilities. Data Integrity: Maintain a single, consistent data source across your organization. Unmatched Features: Mobile-First Approach: Accessible anytime, anywhere Interactive Chatbot: Immediate, smart assistance Dynamic Dashboards: Real-time, actionable insights Touchless Attendance: Advanced face recognition & shift management Geo-Fencing: Accurate remote work monitoring Mobile-Driven Performance Management: On-the-go employee assessments About factoHR: An ISO 27001-certified leader, factoHR has specialized in retirement benefits and workforce management solutions since 2005.
Paypro
payentry.com
Our talent acquisition solution helps your organization source, track, and evaluate quality talent so you can build an engaged, high-performing workforce more efficiently and cost effectively. This powerful solution automates and streamlines recruiting and hiring processes to support a paperless human capital management (HCM) environment. It provides a positive candidateexperience that makes it easy for candidates to provide information, search for jobs, and apply online.
ProProfs
proprofs.com
ProProfs is a leading provider of SaaS software designed to create smarter employees and happier customers. With a comprehensive suite of tools, including Training Maker, Knowledge Base, Quiz Maker, Survey Maker, CRM, and more, ProProfs empowers organizations to enhance learning, streamline support, and drive customer satisfaction. Committed to a 100-year mission of customer delight, ProProfs serves over 15 million users across 150+ countries. ProProfs products include: - Training Maker - Quiz Maker - Survey Maker - Qualaroo Insights - Live Chat - Help Desk - Knowledge Base - Project Management - Picreel Popups - BIGContacts CRM - WebinarNinja - CourseNinja ProProfs Smart tools are used by many Fortune 500 companies, such as Sony, Acer, Adobe, Accenture, Cisco & Dell, and users from leading educational institutes like Phoenix, Harvard & Yale. The site hosts more than one million pieces of content in 70+ languages. It is a leading online training and assessment platform with the world's largest library of professional tests & quizzes.
Proofpoint
proofpoint.com
Proofpoint, Inc. is an American enterprise security company based in Sunnyvale, California that provides software as a service and products for inbound email security, outbound data loss prevention, social media, mobile devices, digital risk, email encryption, electronic discovery, and email archiving.
ChartHop
charthop.com
ChartHop is on a mission to create healthy transparency within organizations, so that employees and organizations thrive. A dynamic People Operations Platform, ChartHop connects and visualizes people data to empower organizations through insights, alignment, and action. Bringing a fresh approach to HR, ChartHop’s People Operations Platform is the unified source for people data and the main point of action for day-to-day programs, processes, and initiatives. From People and Finance executives to managers and employees, ChartHop is designed for everyone in the organization. ChartHop plays well with dozens of platforms through robust integrations across the HR tech stack, and serves companies like 1Password, YipitData, BetterCloud, and Starburst. Founded in 2019 by Ian White, ChartHop is backed by Andreessen Horowitz and Cox Enterprises. Visit ChartHop.com to learn more and follow ChartHop on Twitter and LinkedIn.
Waybook
waybook.com
Build a playbook for your business. All your training, onboarding, process documentation and best practices in one place.
Zoko
zoko.io
Make WhatsApp your #1 revenue channel. Growing brands need smarter ways to target customers and drive repeat revenue on WhatsApp. Let Zoko turn your WhatsApp number into your #1 revenue channel.
Whale
usewhale.io
The fastest way to get your team aligned. Document and centralize your procedures and processes, train your team and manage one central source of truth for ALL your company knowledge.
Statusbrew
statusbrew.com
Statusbrew is a social media management platform built around team collaboration; it’s the easiest place to work, discuss, decide, and deliver the best social media experience for your audience. All your social media channels, posts, comments, and messages are now available in one place, not scattered everywhere. So keep your calendar full of amazing content and your inbox empty — or as close to empty as possible. * Manage multiple social media channels and brands with ease. * Give your team access to your brand profiles without sharing passwords. * Schedule and publish posts across multiple social channels & brands in one place. * View, edit, and approve your team’s posts with one tap. * Respond to all your comments, messages, mentions, and reviews across social in one stream. * Quickly get rid of spam, trolls, and bot comments. * Get notifications so you stay focused on what matters. * Measure content performance with real-time analytics.
Phrase Localization Suite
phrase.com
The Phrase Localization Platform is a unique, AI-powered language platform that integrates translation, scoring, and automation tools in one place for businesses and language service providers. It offers scalability, a vendor-neutral approach, and advanced analytics for performance optimization. Ready-to-use with access to all of its key products, it facilitates easy start-up and rapid scaling. With single sign-on (SSO) and an intuitive interface, Phrase provides a user-friendly, centralized ecosystem. The Phrase Localization Platform includes: Phrase Translation Management System (Phrase TMS) Translation project management with industry-grade CAT tools Phrase Strings Developer-friendly tool for software, games, and website copy localization Phrase Orchestrator No-code, customizable workflows that automate your manual processes Phrase Analytics Insightful data to optimize your cost, quality, and speed Phrase Language AI Fast and secure machine translation tailored to your terminology Phrase Custom AI AI powered machine translation, leveraging your own content Phrase Portal Secure, immediate, and intuitive access to advanced localization technology Phrase Quality Technologies Scores and checks to guarantee your content consistently meets quality standards Integrations 50+ integrations with plug-and-play approach for rapid deployment
LiquidPlanner
liquidplanner.com
These days companies need to be more flexible than ever, ready to adapt in fast-paced environments and seize new opportunities. When priorities and work are constantly changing, so should your project plans. LiquidPlanner is a transformative project management solution for teams that want to plan, predict, and perform beyond expectations. It’s a new way to align your people, projects and priorities to ensure the right people are working on the right things at the right time. Predictive scheduling dynamically adapts to change and manages uncertainty, so you always know in real-time when work will be done. With the power of planning intelligence, LiquidPlanner enables teams to deliver and optimize projects with confidence. Rated the best software for complex projects by PC Magazine, smarter planning is a click away. Get your free account today at liquidplanner.com.
HappyFox
happyfox.com
HappyFox is a practical help desk software which provides multi-channel support for customer requests coming from email, web, phone and social media. HappyFox integrates with business applications for Accounting, customer feedback, CRM, commerce and so on. iOS, Android and Windows version of the app enable to provide support through smartphones and tablets. Community forums and knowledge base helps customer provide instant support and connect with each other.
Verint
verint.com
Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.