Puzzel
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Sybill
Sybill is an AI tool that analyzes sales calls, providing summaries and insights on body language to enhance communication and improve sales strategies for teams.
Observe.AI
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Scratchpad
Scratchpad is a sales productivity tool that simplifies pipeline management and CRM updates, integrating with Salesforce to enhance workflow efficiency and data accuracy.
Enthu.ai
Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.
Salesroom
Salesroom is an AI video conferencing platform that tracks buyer engagement and provides real-time access to knowledge for improving virtual communication and sales performance.
Goodmeetings
Goodmeetings is an AI-driven platform for remote sales that automates workflows, analyzes sales meetings, and provides insights to enhance productivity and customer interactions.
Aviso
Aviso AI is a revenue platform using AI to help sales teams improve forecasting, deal management, and collaboration to increase deal win rates.
Ender Turing
Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.
Abstrakt
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Call Criteria
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
AI Rudder
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
Voxjar
Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.
Collab
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
isorobot
isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.
Loris
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
Voyc
Voyc is a speech analytics app that monitors and analyzes contact center interactions, enhancing compliance and quality management for regulated firms.
Salesken
Salesken is an AI platform that analyzes sales conversations to provide real-time coaching and insights, improving team performance and conversion rates.
Cordless
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
Zingtree
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Marchex
Marchex is a call tracking platform that analyzes inbound calls and texts to improve marketing performance, customer interactions, and call handling processes.
Traq.ai
Traq.ai is a sales intelligence platform that records and transcribes calls, analyzes buyer insights, and integrates with CRMs to improve sales performance.
Diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
Meetric
Meetric captures and analyzes sales meetings using AI, integrating with Teams, Zoom, and Google Meet to enhance revenue and insights.
Convirza
Convirza is a call tracking and optimization platform that helps businesses analyze phone interactions to enhance customer engagement and improve conversion rates.
CallSource
CallSource is a call tracking and lead management app that helps businesses analyze marketing effectiveness and improve customer engagement.
CallMiner
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
Calabrio
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Equal Time
Equal Time is an AI-assistant for virtual meetings, promoting inclusivity, providing transcripts, tracking meeting costs, and enhancing participation.
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