Page 25 - Top OpenText Alternatives
MiiTel
miitel.com
MiiTel is a voice analysis AI that optimizes all conversations over the phone, web conferences, and face-to-face. It can be used for a wide range of purposes, from eliminating black boxes to utilizing conversation data.
DialLink
diallink.com
DialLink empowers SMBs and startups to take control of their communications with a powerful cloud-based phone system that’s easy to use. Centralize your calls and messages for seamless communication and improved customer satisfaction — all without the need for extensive resources or IT expertise. AI-powered capabilities provide deep insights into your communications, streamline follow-ups by identifying key takeaways and action items, generate human-sounding greetings and IVR menu recordings from your text, and automate a variety of routine tasks — so you can focus on growing your business instead of managing communications. Web, desktop, and mobile apps enable teams to manage their business interactions from anywhere, so they stay connected and responsive. DialLink offers plug-and-play setup that makes getting started a breeze, as well as seamless integration with your other business tools and the flexibility to scale as your business grows. With DialLink, SMBs and startups get the functionality and support traditionally reserved for large customers, helping them deliver professional, efficient communications that drive long-term success without enterprise-level costs.
Callision
callision.com
Callision is the world's first free cloud business phone system, and the first carrier-independent enterprise-grade Contact Center as a Service (CCaaS). Callision allows its customers to use their preferred VoIP carriers, simultaneously providing carriers with new leads and the advanced contact center functionality to complement their offerings. Callision provides everything from phone numbers in over 60 countries to live employee monitoring and call recording, to conferencing, call queues and IVRs, web phone and chat, file storage, and a comprehensive analytics suite - all from the convenience of a web browser.
IVR GURU
ivrguru.com
IVR GURU hosted IVR Services, you can ensure customers are directed to the right place quickly and without frustration, whether they need an agent or can complete the transaction using the self-serve feature. IVR Guru is the fastest growing cloud telephony company, providing ivr service in Noida, Delhi NCR and across India. IVR Guru an Interactive Voice Response (IVR) which is simple, can process over a million calls an hour, usable, voice-driven, Voice XML IVR platform, cloud hosting services, and developer solutions. They are among the top virtual number companies in Delhi. They offer services of adroit staff that works efficiently and proficiently on your websites that widens your chances of eminence. They not only create a platform for your business but they also guide you through the journey of gaining existence in the world of business. With IVRGURU see your business flourish and gaining reputation on the web. You can even offer 24/7/365 service to callers so that when agents aren’t available, the IVR can still take manage their calls. IVR GURU allows you to easily build advanced automated call flows that will save time and increase customer satisfaction & you’ll be up and running in minutes.
Klearcom
klearcom.com
Klearcom is the world’s leading Customer Call Path Testing platform, assisting global organizations with real-time contact center testing. Klearcom provides global Voice and IVR testing capabilities to organizations with a dependency on customer communication. Its AI based platform will automatically analyze the full customer call path, benchmark performance and alert on every single issue through the IVR and network to the agent, using a single test. Reduce the cost and risk of downtime on both speech and DTMF based IVR’s with Klearcom. Testing includes IVR call path, regression, load and live monitoring.
Maqsam
maqsam.com
Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM. With Maqsam, support and sales teams can automate repetitive tasks, increase efficiency, and drive revenue growth across multiple communication channels including voice calls, WhatsApp and more. We enable companies to expand market reach and establish local presence with access to local numbers in more than 200 cities. Companies can integrate Maqsam with their preferred CRM system to optimize data management and deliver customer service that exceeds expectations.
CallTower
calltower.com
Experience the power of advanced cloud communications with CallTower's unified, connected solutions. Stay connected, productive, and happy. Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers.
LimeChat
limechat.ai
LimeChat helps e-commerce brands sell, support, and market on WhatsApp. They have been pioneers of WhatsApp commerce, working with 300+ leading brands like HUL, ITC, Mamaearth, Wow Skin Science, Neemans Shoes, and Snitch. They help reduce CAC, boost retention, and deliver amazing experiences through WhatsApp, making it over 10% of their online revenue. Their focus is on helping businesses create exceptional experiences on WhatsApp! What makes them the trailblazer in WhatsApp experience? 👉 GPT-powered Chatbots for human-level experiences 👉 2-way WhatsApp campaigns for 2x ROI without spamming 👉 AI-enabled CRM built for e-commerce 👉 The best-performing Click to WhatsApp ads They would love to give businesses a tailored consultation to help deliver the best experience on WhatsApp.
Glia
glia.com
Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers. Glia's ChannelLess™ platform architecture powers seamless customer interactions across call center, digital, web, and AI automation. Glia is reinventing how businesses support their customers in a digital world. Glia's solution enriches web and mobile experiences with digital communication choices, on-screen collaboration, and AI-enabled assistance. Glia has partnered with more than 300 banks, credit unions, insurance companies, and other financial institutions across the globe to improve top and bottom-line results through Digital Customer Service. The company is recognized by analysts for its innovation - including Gartner as a Cool Vendor, and has raised over $150 million in funding from top investors.
FileShadow
fileshadow.com
FileShadow is a private library that contains your photos, files, scans, recordings, email, videos and more. And, just like a public library, you can ask the virtual librarian what you are looking for, and it will retrieve it for you. From there you can review, listen, read, watch, download, and share the retrieved files in support of your efforts. Available on web browsers, Windows and Mac desktops, iOS and Android mobile devices.
pixx.io
pixx.io
pixx.io is more than just your next cloud storage with all your media files in one place. Smart built-in tools give you control and save time. It is as easy to handle as the digital tools you know and love, and as powerful as a Digital Asset Management.
IPV Curator
ipv.com
Software to manage and edit video remotely and at scale. Curator, our media and video management platform accelerates workflows and enables editors, producers and media managers to work more productively and together from anywhere. Used by world-leading broadcasters and brands: WarnerMedia, Hearst, The Home Depot, The NBA, NASA, AMPAS and many more.
Niice
niice.co
Niice brings brand creatives and the teams they design work for together in one beautiful, scalable, cloud-based hub that eliminates the chaos of high-volume design delivery while reducing the effort associated with maintaining large, complex asset libraries. Niice reduces the risks & odds of branding mistakes by making it ultra-easy for creatives to provide the guidance, assets, and access to visuals that teams need in order to expertly communicate the brand in the wild and grow the brand with accuracy, consistency, efficiency, and impact. Niice is a unique brand hub that presents every asset in its full technicolour glory to radically transform how well teams and partners understand, find, and use your brand assets in the wild. Unlike Microsoft Teams, Google Drive and Dropbox, Niice doesn’t make asset retrieval a deep dive into a hell of hundreds and thousands of tiny icons hidden in nested folders, isn’t a bland and soulless space to work in, nor do we frustrate creatives by constraining external access or limit file-sizes. For brand creatives who need a more effective and scalable way to deliver brand guidance and reusable brand assets to colleagues and partners, Niice is a brand hub that caters to the DNA of designers.
SyncForce
syncforce.com
They help Packaged Goods Manufacturers, in Food, Pet Food and Non-Food achieve On-Time, In-Full Digital Product Availability. Without the IT and administrative burden of managing multiple PIMs, countless spreadsheets, and evolving regulatory and sustainability data needs. Through data mastery for complex product and packaging portfolios and seamless multi-market and multi-channel data distribution. SyncForce Circular PIM is used by international A-Brand and Private Label manufacturers, like Agristo, Brabantia, Bieze Food Group, Cerelia, FarmFrites, Heristo, Hessing, Holmatro, Lorenz, Reckitt, Signature Foods, Soudal, VanGeloven, Zwanenberg Food Group. SyncForce is a certified GS1-GDSN solution provider, certified ChannelEngine silver partner and Microsoft Gold Partner
PIQNIC
piqnic.com
PIQNIC connects people, information and workflow, in one smart platform. Most apps do one thing, and the best ones do that one thing well, but businesses are overloaded with too many apps. It creates chaos and confusion soon follows. PIQNIC brings the best of document management, task management, collaboration and workflow together. Where information is easily accessible and files never get lost. Where communication, ideas, tasks and workflow happen in harmony without endless meetings, emails and distractions. See documents, tasks and progress in a single easy platform. Where automation makes working smarter so much easier. Team Collaboration, Task Management and Document Management simplified!
Docusoft
docusoft.net
Docusoft is a state of the art electronic documentation and records management system. It facilitates the storing and management of all sorts of information i.e. Scanned images, Ms Office files, PDF’s, E-mails and attachments. Files stored through Docusoft are secure and easy to manipulate as Docusoft maintains a strong user access control and advanced file sorting algorithms. File searching and distribution can be managed with ease by Docusoft's workflow system. The System contains specialised templates which can be personalised to precise requirements and rapidly deployed. The System has a user friendly interface which allows straightforward interaction among management and team members. The work flow module supports internal processing while audit trial module supports time and fees. Easy to use and easy to implement - Docusoft Document Management really does deliver significant business benefits.
vablet
vablet.com
vablet accelerates sales and marketing by making it easy for sales reps to access to the right version of the content they need, from one place, when they need it, and wherever they are – on or offline. Companies choose vablet to stay competitive in their markets, to help their marketing and sales teams be more productive, to have more effective customer engagements, and to ultimately close more sales – sooner. vablet customers are able to: - Centrally control the content being used by sales reps in the field - Determine the branding and messaging of collateral presented in meetings - Leverage file types such as multi-media PDFs and HTML5 apps - Record details of client meetings automatically in Salesforce - Gain detailed analytics and feedback for more insight into sales activities Installed in SMBs to Fortune 100 enterprises in more than 50 countries , vablet is very flexible in deployment, robust in management, and it’s easy to use. Other key features: - Access Salesforce contacts and calendar - online or off - Files are always encrypted for security - Reps can organize content on the device for quick access - Extensive Search capabilities - Notification of email opens and content views - Email multiple files and presentations of any size - Robust APIs for integration to your CRM or ERP and more!
Syncplicity
syncplicity.com
Easy to use, secure information sharing ecosystem for organizations, large and small, empowering teams to collaborate and service their clients creating peace of mind in the knowledge that the organization’s information is safe and accessible to them - anytime, and anywhere.
Interfy
interfy.io
Interfy is a web-based platform designed to enhance the way users interact with their data through advanced integrations and automation. While specific features are not detailed on the landing page, the emphasis on JavaScript suggests that the platform provides a dynamic, interactive experience tailored to user needs.
Fabasoft Cloud
fabasoft.com
The Fabasoft Cloud gives you access to your Teamrooms and data in the cloud. Wherever and whenever, securely and reliably. The app connects you with colleagues and external business partners on the go. Unlimited, mobile, and secure collaboration in the cloud. The Fabasoft Cloud lets you: - Access your Teamrooms and data in the cloud quickly and easily. - Read, open and edit documents from the cloud and swipe between documents. - Upload images and videos from your image libraries into the Cloud – even multiple files at the same time. - Upload documents from other apps into the Cloud (e.g. e-mail attachments). - Synchronize documents from the cloud and access them in offline mode without using the Internet. - Refresh all of the documents, folders, and Teamrooms that you want to access in offline mode with a single tap. - Use LAN synchronization to download documents from other devices on the same network. - Search for data in all Teamrooms to which you have access rights. - Create new Teamrooms and invite contacts to Teamrooms. - E-mail links to documents and email documents as attachments. - Display documents in full-screen mode. - Quick and easy access to your worklist, including your tracking list in the cloud. - Sort the different lists on your worklist by date, activity type or object, in ascending or descending order. - Access your worklist on your Apple Watch. - Execute work items such as “Approve” or “Release” documents and other objects. - Protect your data in the cloud from unauthorized access. Only registered users who have been invited to the collaboration are authorized. - Authentication via the following methods: user name/password, client certificates, Active Directory Federation Service and the Austrian citizen card – depending the edition of the Fabasoft Cloud. In case of a permanent login, the device is bound to your user account using cryptographic methods. If your organization has enabled authentication via client certificates, the client certificate stored in the system key store will be used in case of a permanent login, otherwise you must import your personal client certificate into the Fabasoft Cloud app (e.g. using Apple iTunes). To use the worklist, you will need at least the Fabasoft Cloud Enterprise edition. Would you like to manage your documents in your own private cloud? The Fabasoft Cloud app also supports the Fabasoft Private Cloud. You can easily switch between your private cloud services and the Fabasoft Business Process Cloud. The Fabasoft Cloud is the cloud for secure business-to-business collaboration worldwide. All data is stored in high-performance data centers in Europe according to European data security and protection standards. The Fabasoft Cloud supports internationally recognized standards issued by independent auditors. These include ISO 20000, ISO 9001, ISO 27001, ISAE 3402 and most recently, TÜV Rheinland "Certified Cloud Service" certification. These seals of quality give you assurance and a common basis for comparison.
Vasion
vasion.com
Vasion enables organizations to digitize content and automate workflows to drive compliance, scalability, and accountability. With their SaaS platform, you'll give end users a seamless experience across Print, Scan/Capture, Workflows, and Content Management, with open APIs for simple third-party software integration. Organizations use Vasion to intelligently capture data from physical documents, build custom eforms, automate digital workflows, and leverage e-signatures, all with the robust security and control of enterprise content management. Vasion has the solutions to help drive efficiency, accountability, compliance, and finally deliver on the promise of digital transformation for all. Some features that set Vasion apart: 1. Intelligent Physical Capture - Convert paper-based data into actionable digital information and initiate workflows simultaneously. 2. eForm Digital Capture - Initiate digital native workflows via eForms and eliminate the need for paper whenever possible. 3. End User Print - Modernize print infrastructure by replacing servers, scripting, and GPOs with SaaS automation and self-service SaaS. 4. Workflow Automation - Deliver scalability and accountability through an enterprise-proven workflow automation engine. 5. Content Management - Ensure security and compliance with a best-in-class enterprise content management solution. 6. Output Management - Easily manage ERP/EMR initiated physical print jobs with confirmed delivery and secure release technology.
SYDLE ONE
sydle.com
SYDLE ONE is an all-in-one corporate digital platform that provides several solutions in one place, allowing you to keep up with the digital transformation. The platform provides you with native and seamlessly integrated solutions, flexible architecture to connect other corporate systems and applications, and many extra resources to enrich your users’ experience. Take a look at a few SYDLE ONE solutions available in different plans: * BPM: business process automation and workflows. * ECM: centralized data and complete content and document management. * Analytics: real-time business indicators. * CRM: 360-degree customer relationship management. * Service Desk: complete management of your tickets and customer service. * Service Portal: next-level self-service and relationship portals. * SYBOX: solutions for shared services, such as HR, procurement, finance, and more. * E-commerce: an online sales platform with integrated front-end and back-end. * Billing: billing management, with pricing, invoicing, collecting, and more.
Docupace
docupace.com
Docupace is a leading digital operations technology provider that simplifies how wealth management firms process and digitize data, increasing efficiency, productivity, and profits. With the secure, cloud-based Docupace Platform, the Docupace team provides a suite of digital solutions that helps broker-dealers, RIAs, and their advisors streamline and automate client onboarding, document management, advisor transitions, Regulation BI, cybersecurity, and other critical workflows while maintaining SEC and FINRA compliance. With headquarters in Holmdel, New Jersey, Docupace is proud to serve a variety of firms, including some of the largest in the financial services industry, through a combination of proven technology and hands-on service.
Aquant
aquant.ai
Aquant’s Service Co-Pilot platform helps enterprise organizations reduce service costs, improve customer experiences, and identify the best solution to any service-related issue. Using a service domain-specific natural language processing model, Aquant’s best practice engine mines service data, including work orders, logs, manuals, and notes. Then, it improves AI performance by converting expert knowledge into synthetic data, training Service Co-Pilot to adapt based on feedback rather than hard-coded workflows. Aquant empowers every stakeholder (e.g., the end customer, contact center agent, or field technician) to diagnose and resolve problems like an expert. The platform enables business leaders to analyze service performance trends and make strategic decisions informed by data.
Iris
heyiris.ai
Iris is revolutionizing the deal desk for businesses around the world. As deal cycles have become more complex (more buyers, more competition, and tighter budgets), the role of GTM teams have drastically changed. To win today, sellers need to be able to customize content to specific buyers using institutional knowledge that has historically been dispersed throughout a business. Every company sells. Iris makes the hardest parts of selling easier with AI. Using your institutional knowledge, Iris generates highly-tailored content like RFPs, security questionnaires, and other sales enablement and support content to accelerate deal cycles, win more business, and enable higher-performing and more knowledgable teams.
ChekRite
chekrite.com
A sustainable, simple, affordable, and scalable digital inspection platform, specifically built for site, that allows you to instantly capture reliable data anywhere in the field. ChekRite changes the way that you do inspections, checklists and audits for your business lowering costs by up to 95% over traditional paper-based systems
Simpli inspect
simpliinspect.com
Optimize O&M across sites with AI-driven CAFM platform via cloud-based controls, intelligent management, resource conflict resolution, and compliance. Experience the future of portfolio scale operations and maintenance with Simpliinspect’s unified O&M applications powered by a AI, IoT overlay platform. Simpliinspect is an inspection audit platform for O&M and safety and compliance. Simpliinspect helps to improve Productivity and Operation and Safety.
1st Reporting
1streporting.com
1st Reporting is a digital form and checklist solution for mobile audits, inspections, incidents, or any other reporting of your business needs. With organizations spanning multiple departments taking advantage of the 1st app solution, you can trust this customizable mobile reporting app to accelerate your company processes. Report incidents, fill out custom-built forms, do inspection reports and site audits, all on the go with our pre-built templates and instant notifications. Make fully customizable checklists and more in an elegant and intuitive user interface your team will love. Don’t know where to start? Select from our expansive list of pre-built templates. Customize your notifications so your inspections, forms, field reports, and more all alert the right person in your team in real-time. No more missed incident reports with this app in your corner. With organized workflows and real-time notifications, it’s no wonder so many teams are adopting this mobile reporting app for both small businesses and corporations.
Next Matter
nextmatter.com
Next Matter workflows are built to handle complex jobs. Its workflows are reliable, scalable and audit-ready, and are used in critical areas like Compliance, Customer Service, and Operations. Companies like Trade Republic, WeFox, Stuart, Dance, Onto and Aerones automate workflows with Next Matter to run reliably – every single day – across teams, systems, and external parties. It’s simple to optimize, infinitely flexible, and robust for enterprise-scale. Next Matter is powered by veteran operations and tech experts, and a market-leading customer success team who go the extra mile to help companies achieve operational excellence. Next Matter is proud to be backed by OMERS Ventures, Crane, and BlueYard, a team of investors who believe in its mission: enabling every company to build better operations.
Kizeo Forms
kizeo-forms.com
Kizeo Forms is a mobile forms application to automate various activities. Available for any industry, easily automate processes with this data collection tool! The solution allows you to: * Create your forms and collect data * Create workflows and optimise your processes * Share and transfer data, recover filled out form data and analyse * Integrate with various software at no additional cost It is the ideal solution for field workers. Kizeo's customers: * Save 2 hours per day by avoiding data re-entries * See a 30% increase in productivity by managing data more efficiently * Generate reports 5 times faster * Complete a day’s worth of paperwork in 30 minutes