Page 23 - Top OpenText Alternatives

mParticle Customer

mparticle.com

mParticle is the largest independent Customer Data Platform. We make it easy to holistically manage customer data along the entire product and customer lifecycle. We support unlimited inputs through SDKs, batch imports and partner feeds, and unlimited outputs to 300+ pre-built integrations. We provide a suite of data quality and governance features that manage data integrity and give granular privacy controls to adhere to consent states. We activate customer data with tools like audience builders, no-code computations to derive insights, and APIs to programmatically return user profile data. Teams across companies like Airbnb, Jack in the Box, JetBlue, NBCUniversal, Overstock, and Venmo use mParticle to deliver great customer experiences and accelerate growth by solving the foundational challenges that impede success at scale.

VideoPeel

videopeel.com

Video Survey Solution for Employee Engagement, Customer Feedback, and Customer Support. Start collecting videos from employees, customers, & candidates in less than 5 minutes. VideoPeel is the premier remote video capturing platform for businesses to capture, respond to, analyze, and share videos from their customers. VideoPeel helps businesses 10X their amount of user-generated video content, so they can drive 20% plus conversions, traffic, satisfaction, and consumer insights.

Forsta

forsta.com

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.

Vizury

vizury.com

Vizury, launched in 2007, is an performance-focussed martech solution that empowers brands to achieve higher funnel conversions and customer retention. Since inception, the focus of our unique technology-driven services have always been the ability to bring customers back to a brand's website, mobile app or retail store and improve new customer acquisition, retention and brand loyalty. After launching and achieving global scale, the platform and business of Vizury were acquired by Affle in 2018.

NPAW

npaw.com

NPAW is proud to present its Suite of analytics solution. A powerful, intuitive, and real-time video and application analytics platform that is set to revolutionize the video intelligence industry, allowing OTTs, Telcos, Media Companies and Broadcasters to translate billions of data points into actionable business insights for them to monitor, analyze, and capitalize on, all while their users are watching. In the rapidly developing streaming industry, businesses providing content to users are faced with a serious problem: the lack of visibility over a prohibitively complex content delivery chain. How can they react to user frustration if they don’t know what has gone wrong? How can they respond to developing trends in consumption by device if they don’t have access to this data? NPAW Suite gives video providers the comprehensive overview of their end-users’ streaming experience in real time, integrating with players to get the raw data that matters, and translating it into customizable and easily readable dashboards that not only provide businesses with all the data they could need, but also allow them to understand and act upon it in a meaningful way. The challenge we had was to develop an evolution of our product which could convert extremely complex information into a visual design system intuitive enough to allow clients to identify, create, and stack their own patterns of KPIs, metrics, and dimensions based on the data for their individual service. By working closely with clients and always iterating towards a better version of our product, we were able to create a visual design language simple enough to enable users to obtain the data visibility that they need.

TrulyInbox

trulyinbox.com

TrulyInbox is an email warm-up tool that helps businesses improve their sender's reputation and increase the chances of their emails landing in the inbox. It works by interacting with your inbox in a human way, such as sending and receiving emails at varying intervals, opening and replying to emails, and marking emails as important and starred. This helps to build trust with email service providers (ESPs) and show them that your account is active and engaged. As a result, ESPs are more likely to deliver your emails to the inbox, which can lead to improved email deliverability, increased engagement, and reduced spam complaints.

Enthu.ai

enthu.ai

Enthu.AI helps contact centers improve revenue and customer retention through AI driven insights. Enthu.AI enables 100% customer conversation monitoring, auto surfaces interactions that matter and helps quality teams improve agent performance through personalized and to-the-point coaching and training. Suited for both revenue and support functions, Enthu.AI helps optimize agent performance resulting in measurable gains across call QA efficiency, customer satisfaction score, new agent onboarding and agent training & coaching time, ultimately impacting revenue. For further information, visit https://enthu.ai

Successeve

successeve.com

Successeve is a cloud-based Customer Intelligence Platform. Our series of products provide actionable scores and analytics at each stage of the customer journey to facilitate the efforts of the sales, marketing and customer success teams. Our goal is to help companies increase their growth by converting, retaining and expanding more customers. The Successeve products are propelled by three core engines: the centralization of data, the scores, and the automated actions.

Agility CMS

agilitycms.com

Agility is the only headless CMS that revolutionizes digital storytelling by integrating layout management. Seamlessly manage and deliver compelling content across platforms with our API-first approach, ensuring your brand's message resonates everywhere.

Upflowy

upflowy.com

Upflowy is a drag and drop no code tool to build and optimize web experiences. Easily A/B test signup flows, sales lead funnels, customer on-boarding and more. Upflowy gives you everything you need to build a story worth engaging with in only a few clicks.

Eppo

geteppo.com

Eppo runs trustworthy, data warehouse-native A/B tests. World-class statistical rigor, feature management, and experiment reports - all in one tool.

Netcore Cloud

netcorecloud.com

Netcore offers a Comprehensive Customer Engagement & Experience Suite that empowers a marketer to create personalized customer experiences. Its platform enables a marketer to connect customer data across channels and systems, create targeted segments, and deliver meaningful experiences across digital channels like Web, Email, App Notifications, WhatsApp, SMS, and RCS. With its robust analytics, Netcore Cloud helps brands understand their audience better, enabling targeted marketing campaigns that resonate with customers on a personal level. The platform’s AI and machine learning capabilities ensure that each customer interaction is optimized for engagement and conversion, making every touchpoint an opportunity to impress and retain. Netcore is trusted by over 6,500 brands across sectors such as Ecommerce, Retail, Banking & Financial Services, Media & Entertainment, and Travel to deliver AI-powered experiences. Some of its marquee global customers include Swiggy, Myntra, Crocs, Pizza Hut, Domino's, McDonald's, and many more. Netcore is proud to be certified as a Great Place to Work for six consecutive years in India, affirming its commitment to exceptional workplace culture. The company has a global presence in 20+ offices across North America, South America, Europe, and APAC. Netcore is the Martech OS that helps a business drive revenue growth, maximize customer lifetime value, and accelerate its journey towards profitability.

BambooBox

bamboobox.ai

BambooBox helps growth marketing teams drive revenue across the GTM motions viz. aquisition, cross-sell and upsell. The platform has 4 building blocks: 1. A powerful CDP Engine Ingest, cleanse, organize, visualize and analyze data across customer touch points. 2. AI-driven 6-D scoring Determine journey stages and prioritize key accounts. 3. Next-best-action insights Receive actionable recommendations across the buyer journey to increase funnel velocity. 4. Robust segmentation & orchestration Intelligent segmentation for multi-channel campaign execution. Fast-growing B2B companies like airtel Business, Algonomy, Capillary, DarwinBox, Exotel, Rootstock, Qwickcilver, Mobisy, SupportLogic and Arrowstream have chosen BambooBox to drive revenue faster. Want to experience the difference for yourself? Hit us up and find out. www.bamboobox.ai

AODocs

aodocs.com

AODocs is an AI-driven content services platform designed to streamline document management and content processes. Born in the cloud, this platform offers agility and scalability, making it adaptable to the evolving needs of businesses. It also boasts easy integration with existing systems, enhancing workflow efficiency.With AODocs, organizations can automate their document processes using generative AI. This means that critical documents can be controlled, organizational processes can be managed, and content can be turned into structured data, all without manual intervention. This automation capability helps save time and eliminates the potential for human error.AODocs caters to various industries and departments. By focusing on industry-specific needs, such as life sciences, financial services, government, and manufacturing, it ensures tailored solutions. Additionally, it offers department-specific functionalities, including human resources, legal, accounting, accounts payable, and IT.The platform provides a range of additional resources to support users, such as integrations with other tools, a pricing guide, customer reviews, success stories, and a resource library. A comprehensive security center ensures data protection, and technical support guidelines are available for assistance.AODocs offers professional services for more personalized support and a video center for visual learning. A knowledge base and a status page are accessible for users to find relevant information and updates. The company's website provides more details about the company, its partners, careers, and contact information.In summary, AODocs provides an AI-driven document management and content services platform that enables businesses to automate processes, enhance efficiency, and organize their documents effectively.

Summize

summize.com

Summize is pioneering true digital contracting with a CLM solution that puts the user experience first. It takes a deliberately different approach by embedding workflows directly into existing technologies that you (and your business) already know and use daily, including Teams, Slack and Word. This unique approach enables greater user adoption, faster contract cycles, measurable efficiencies, and mitigated risk. Now, in-house legal teams can instantly bring to life the contents of a contract with AI-powered metadata summaries, saving hours in manual review time. Comprehensive analytics and centralised repository provide all the insight to make informed decisions. It’s CLM with a difference.

Reoon

reoon.com

Boost business efficiency by automating manual tasks. Reoon provides the best software solutions and professional tools to support your business.

Rapid7

rapid7.com

Accelerate cloud transformation with practitioner-first cybersecurity solutions. Level up SecOps capabilities with MDR, XDR, SIEM, threat intel, and VM. Confidently act to prevent breaches with a leading MDR partner. Organizations around the globe rely on Rapid7 technology, services, and research to securely advance. The visibility, analytics, and automation delivered through our Insight cloud simplifies the complex and helps security teams reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks.

Lifesight

lifesight.io

Make Every Marketing Dollar Count - Leverage your own data with AI-powered measurements to make optimal marketing decisions. No data analysts or scientists required. Lifesight’s platform enables modern marketers to achieve greater outcomes by taking ownership of customer data, mitigating the loss of IDs, powering personalized owned channel experiences and enabling privacy-safe measurements.

Survicate

survicate.com

Survicate is an intuitive yet powerful survey software, perfect for collecting continuous customer insights at scale and across multiple channels. Measure customer satisfaction (CSAT) and Net Promoter Score (NPS) effectively and gather crucial feedback on your website, product, and mobile app with Survicate to better understand your customers' needs. Why choose Survicate? - Easily create customized surveys to start receiving customer feedback within minutes - Run targeted surveys across various channels: email and link, on your website, in-product, or in mobile apps. - Integrate Survicate with your existing tools like Hubspot, Salesforce, and Mailchimp through one-click, native integrations for a more holistic understanding of your customers. - Capture partial survey responses and strategically target your surveys to engage the right audience at the optimal time, increasing response rates and ensuring more relevant insights. - Analyze customer insights using AI, which sorts feedback into clear topics and categories, so you can make informed decisions faster. With Survicate, you can: - Get constant streams of insights from your customers from multiple touchpoints to better understand their needs and preferences . - Learn what customers think of your website, app, product, or customer service and get data to validate your ideas. - Automate continuous feedback collection to track and improve key metrics over time. - Act on feedback to increase customer satisfaction and loyalty, build better products, and develop more effective marketing strategies Transform customer insights into growth opportunities with Survicate.

RudderStack

rudderstack.com

RudderStack is the leading warehouse native CDP. With RudderStack's end-to-end platform and flexible, powerful tooling, data teams can easily collect, unify, and activate customer data to drive growth for the entire business. Over 30,000 sites and apps run RudderStack including Crate & Barrel, Foot Locker, Glassdoor, Stripe, Allbirds, and more. RudderStack acquired Blendo in 2020

Eclipse AI

eclipse-ai.com

Eclipse AI turns customer interactions from different sources into insights that drive retention and revenue. Eclipse AI is a generative AI tool that helps predict and prevent customer churn. Eclipse AI unifies and analyses your omnichannel voice-of-customer data and gives you actionable intelligence to drive retention.

Squeezely

squeezely.tech

We help businesses, increase their conversion by turning customer interactions into personalized experiences, in a way everybody can do it. Squeezely CDP helps businesses drive personalization at scale in three simple steps: Collect - Collect data from all sources into one place. Convert - Convert data into segments and actions , f.e. our built in Intelligent Audiences and Product Recommendations. Capitalize - Personalized Experiences will be provided across your website, email marketing and advertising campaigns. Strengths Fast integration - You will be up and running in no-time Real-time data availability - no lags Personalization at scale - highly-relevant and automated approach to each individual customer Advanced machine learning technology - to ensure the best performance Excellent support - We are here to help you along the way to accomplishing your goals Check out our videos: https://www.youtube.com/channel/UCZlqrT5UzEtU96Q2XlEaJnA

WEVO

wevo.ai

WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, scores and benchmarks with less than 30 minutes of effort. Using your target audience, WEVO is the only tool that pinpoints conversion roadblocks and provides recommendations to increase website conversion Pre-Live.. WEVO’s statistically significant feedback de-risks their decision-making, delivering the confidence to build valuable customer experiences. Create the right customer experiences faster with more accurate user feedback.

Olvy

olvy.co

Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.

AnyRoad

anyroad.com

AnyRoad is the leading experiential marketing platform that enables brands to operate and optimize their events, tours, activations, and classes to grow consumer brand loyalty, drive more revenue, and increase the ROI on every experience. AnyRoad allows companies to streamline and scale their experiential operations with a flexible, configurable platform and provides the powerful insights needed to accelerate business growth. Leading brands like Anheuser-Busch, Diageo, Westfield, Just Egg, and Sierra Nevada all count on AnyRoad to optimize operations for and prove the impact of their experiential marketing programs.

Customer Thermometer

customerthermometer.com

Customer Thermometer enables your customers to provide feedback in a quick and easy way by rating your service through a traffic light system. Their click leads them to a branded "thank you" page, on which they can leave additional comments, complete with social media buttons and a trackable hyper link. Use the software to respond directly to customers and measure your net promoter score. Survey are fully customizable and work on all mobile devices. Customer Thermometer surveys allow you to add your company logo and to choose from a wide range of icons, emoticons, traffic lights, numbers, check boxes and crosses. You can select seasonal icons as well as create your own branded icons. In each survey you ask one question. You then select 4 possible answers or add numbers for a voting question. Upload your desired contact list and send your emails there and then, or time them to go out at a later date. Email are sent via secure emails servers so that they don't end up in your recipients spam or junk folders. Watch your results come in in real-time and get access to individual respondent information so you can take appropriate action.

Pecan

pecan.ai

Founded in 2018, Pecan is a predictive analytics platform that leverages its pioneering Predictive GenAI to remove barriers to AI adoption, making predictive modeling accessible to all data and business teams. Guided by generative AI, companies can obtain precise predictions across various business domains without the need for specialized personnel. Predictive GenAI enables rapid model definition and training, while automated processes accelerate AI implementation. With Pecan's fusion of predictive and generative AI, realizing the business impact of AI is now far faster and easier. Explore more at www.pecan.ai.

BoldDesk

bolddesk.com

BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.

Maildroppa

maildroppa.com

Simple email marketing for busy founders. Maildroppa is an easy-to-learn tool for startups that are building something new. It's the simplest way to connect and grow with your audience.

AppEQ

appeq.ai

AppEQ.ai empowers Customer Success, Sales and Business Development teams in B2B organizations with a composable digital workspace. Seamlessly integrating real-time, contextual insights from multiple enterprise applications as an in-app widget, it eliminates app-switching, enabling faster, data-driven decisions. AppEQ automates workflows and adapts to evolving organizational needs. By increasing data accessibility by 5x, companies can boost productivity, streamline customer interactions, and drive revenue retention and growth through a unified, flexible workspace tailored to their unique needs.