Page 13 - Top Intercom Alternatives

Matilda Workspace

Matilda Workspace

matilda.io

The All-New All-In-One Workspace for Modern Teams Embracing the concept of a unified workspace, Matilda brings a powerful suite of best-in-class apps together in one place, allowing teams across the globe to connect, create, coordinate, and delight their customers effortlessly. With its mission to simplify technology, Matilda empowers organisations to do more with less, making it an essential tool for startups to Fortune 500 companies alike. Key Features: -Powerful Apps Included: Matilda comes packed with a suite of powerful applications including Docs, Projects, Tables, Chat, Customers, and Copilot, ensuring that teams have all the tools they need to succeed. - Create with Ease: With Docs, teams can co-edit in real time, making document creation and coordination seamless. This feature aims to replace Google Docs, Notion, and Coda, by providing a more integrated and efficient experience. - Streamlined Project Management: Matilda's Projects feature allows for effortless management and tracking of every aspect of your projects. With capabilities like auto-scheduling, it's designed to replace tools like Jira, Trello, and Asana. - Advanced Data Management: Although Tables are coming soon, they promise to redefine data handling by syncing data from hundreds of sources or creating new collections, aiming to replace tools like Airtable, Notion, and Segment. - Seamless Communication: Chat brings all team communication into one place, integrated across projects, tasks, and docs, providing an alternative to Slack and MS Teams. - Customer Relationship Management: The soon-to-be-released Customers feature will allow teams to effortlessly track leads and manage customer interactions in one streamlined interface, aiming to replace Salesforce and Hubspot. - AI-Powered Assistance: Copilot offers custom AI assistants to help automate and streamline workflows, aiming to replace AI tools like ChatGPT and Google Bard. Conclusion: Matilda Workspace stands out as an all-encompassing solution that not only promises to streamline and simplify the way teams work but also embraces the future with its AI-powered capabilities and commitment to sustainability. Whether you’re managing projects, coordinating with your team, handling customer relationships, or leveraging AI for automation, Matilda Workspace provides an intuitive, powerful, and adaptable platform for every kind of team to thrive. Try Matilda today and experience the future of work, designed to help you deliver projects on time, every time.

Botmother

Botmother

botmother.com

Botmother is a single platform for creating and launching chatbots of any complexity without programming. With the visual builder, bots are built from ready-made blocks by simple drag and drop. Implement any of your ideas without a single line of code. We do not limit the scenario size or the users number. For a quick start, there are ready-made templates with popular bot scenarios. You can connect them with a messenger and use them as they are, or change them to suit your needs. You won't have to create separate bots for different messengers. One bot built in the Botmother builder will be able to work on Telegram, Viber, WhatsApp, Facebook, Instagram, VKontakte, and Odnoklassniki.

BotPenguin

BotPenguin

botpenguin.com

Are we looking for a powerful and easy-to-use chatbot builder? Look no further than BotPenguin! Our AI-powered chatbot builder makes creating and deploying chatbots easy without any coding required. BotPenguin chatbots can answer customer queries, get leads, and provide customer support around the clock – all at a fraction of the cost of traditional customer service. Plus, you can manage it all through our easy-to-use, integrated system. We deliver omnichannel customer engagement solutions at near-zero cost. eCommerce businesses can use WhatsApp automation with Chatbot by Botpenguin to improve the customer service experience and push broadcast advertisements. The e-commerce sector will only grow in the coming years. To succeed, online sellers need to make the most out of their opportunities and the technology available. Automating specific processes can help retailers ensure they get the best results and increase customer satisfaction. Chatbot by Botpenguin can help e-commerce merchants eliminate some aspects of their job that they find boring, freeing up time to concentrate on other aspects of the business. At times we get lost or confused with customer service and the eCommerce process. Whatever is your customer care process, Chatbot by Botpenguin can assist you in improving your customer experience. Bots can guide your customers with the help of rich content such as FAQs, e-commerce product details, and tutorials. Chatbot by Botpenguin can help your customers discover new products, request customer service, schedule an appointment, etc.

Botifi

Botifi

botifi.me

Chatbot constructor, automating sales, marketing and support on Telegram, Facebook Messenger, Instagram and others

Evie

Evie

evie.ai

Evie is the world's best AI Recruitment Coordinator helping recruiters take over the time-consuming work of interview scheduling while keeping the human touch. Marta Brockwell, Talent Acquisition Consultant of Siemens has this to say about Evie: “I schedule close to a hundred interviews a month and with Evie, I save 30% of my time! This has allowed me to focus on the really important tasks like candidate sourcing, and invest more time screening for the best talent to join our company. I also use Evie to automatically send the right information (attachments, instructions, etc.) to candidates and hiring managers, saving me even more time and ensuring a consistent experience for all our candidates and interviewers. Evie also interacted well with our candidates, providing a smooth candidate experience. The Evie team is incredibly responsive and a pleasure to work with.” Even with automation, recruiters today are still hard-pressed to juggle interviews, wow candidates & win the war for talent. 54% of recruiters want interview scheduling to be automated. Free recruiters from interview scheduling pain with Evie, the best-in-class interview scheduling powered by AI, enabling a collaborative experience between interviewers & candidates and achieve: • 10x faster in interview scheduling • 2x Reduction in Reschedule • 30% Time Saved in a Recruiter's Day Contact [email protected] to schedule a demo and a free trial.

Gerabot

Gerabot

gerabot.com

Gerabot - chat for the site, the designer of chat bots for messengers. * Chat for the site. * Constructor of chat bots. * Development of chat bots.

Mevo

Mevo

usemevo.com

Mevo is an easy-to-use chatbot builder that comes with rule-based and AI-powered options, lots of templates, and more. With Mevo, you can build and publish a chatbot page, and integrate it as a popup to your landing page in minutes without any coding experience, thanks to its user-friendly drag-and-drop interface. Mevo offers a variety of features to make your information-collecting experience smoother, including engagement analytics, session replays, and the ability to export your data in CSV format. You can also customize your chatbot with your own branding and set initial and fallback messages for your bot to use in case of no response.

Rapidbott

Rapidbott

rapidbott.com

Rapidbott (Automate your business without coding) is an all in one messenger marketing & conversational commerce platform where users can build and deploy messenger chatbots on their own. * Design and build a chatbot to automate tasks and turn conversion. * Build stronger relationships with customers by delivering * Targeted content and anticipating their reactions. With our built-in AI-NLP technology, it will become easy for the chatbots to understand the queries from the consumers. Get Started today with Rapidbott and get connected with your audience 24*7. Let your bot do the job instead. Get your business automated with bots. Follow us for latest news and updates and get in touch with us to get your business automated.

Tovie AI

Tovie AI

tovie.ai

Tovie AI provides a wide range of AI-powered solutions specifically designed to improve engagement and service for businesses across several industries. Their offerings include custom chatbots and voice bots which can be applied to varied uses such as customer support in contact centers, public services, hospitality and insurance among others. The software also allows for seamless interaction with corporate data, improving business optimization potential. They propose tailored solutions for debt collection and enhanced retail services with a shop assistant feature. Their technology can also easily be adapted by mobile operators and applied in the banking sector. Keeping security as top priority, Tovie AIs financial services are certified valid and compliant with IBM. As part of their mission to boost digital business growth, Tovie AI presents a unique Generative AI expertise which can transform data into actionable insights, as demonstrated in their work with the University of Lincoln. They offer Tovie Platform and Tovie Cloud among their products. Overall, Tovie AI has shown strategic use of AI to drive businesses forward, as reflected in their success stories.

Tiny Talk

Tiny Talk

tinytalk.ai

Tiny Talk is a Software as a Service platform that enables users to build and deploy chatbots in minutes. It provides an intuitive interface and tools to create custom chatbots using large language models. Tiny Talk allows users to train their chatbots using their own data or documents, customize their behavior, and integrate them into websites, messaging platforms like WhatsApp, or other applications through APIs. Users can create knowledge bases, scrape web urls and generate leads from visitors. Overall, Tiny Talk empowers users to leverage chatbot technology to automate customer support, increase e-commerce sales, capture and qualify leads, collect feedback, offer technical support or streamline HR, business and onboarding operations of a workforce.

Sobot

Sobot

sobot.io

We offer contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta. We want to empower businesses to achieve better customer experiences and higher satisfaction levels. Through providing cutting-edge solutions, we hope to drive success for our clients globally.

LabiDesk

LabiDesk

labidesk.com

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers. - Customizable HelpCenter with Articles & FAQ for Self Service; - HelpWidget with automatic replies, to reduce the number of incoming requests; - Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues; - Canned Responses/ Macros for your Agents; - SLA, Department and Agents Roles, and Routing.

BMC

BMC

bmc.com

BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead.

iAdvize

iAdvize

iadvize.com

iAdvize is the leading conversational platform powered by Generative AI for E-Commerce. iAdvize, the leading conversational platform, enables more than 2,000 e-commerce brands to deploy an immersive customer experience at scale powered by Trusted Generative AI, fostering conversation via messaging throughout the customer journey. Providing a comprehensive solution for pre-sales and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement. Established in 2010, iAdvize has 230 employees located across Boston, Paris, Düsseldorf, and Nantes (HQ).

Atlas

Atlas

atlas.so

Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs. Here's a glimpse of how you can 10X your customer support using Atlas: * Customer Timeline: View a customer's entire journey in a single, easy to follow, chronological timeline. * Session Recording: A video is worth a thousand words. Let your customers show you rather than tell you with session recording. * Chatbot: Guide your customers through their journey by creating helpful and engaging chatbot workflows for any experience. * Help Center: Cut your workload in half by giving your customers answers to their most common questions through a self-serve help center. * Omnichannel: Chat, Email, SMS, Whatsapp, Slack: Talk to your customers where they already are from one simple, unified interface. * Reports: Track the quality of your customer support through easy to read charts sent directly to your inbox. * Keyboard First: Take any action and navigate throughout the app with just a few keystrokes.

Qlik

Qlik

qlik.com

Qlik is leading the way to the AI-powered enterprise, with powerful capabilities in data integration, quality, and analytics. With Qlik, organizations get more out of their data and deliver better business outcomes.

Arena

Arena

arena.im

Arena is developing the next generation of live engagement tools powered by first party data, to build trusted, live audiences everywhere. Our solutions - Live Chat, Live Blog, Arena Personas) leverage the most popular features from social media to quickly create deep engagement on any platform you manage. Over 20,000 customers trust Arena to bring their audiences together on the web, in apps, or at live events (or all three) to engage with content, community and commerce.

WayMore

WayMore

waymore.io

WayMore is an innovative all-in-one omnichannel marketing cloud platform, which consists of many different tools, aimed at increasing sales and reducing marketing costs. The high technology of the platform is based on data collection, analytics, automation, and digital marketing. WayMore is for all businesses, regardless of industry or size. The simple design of the platform makes the user experience very easy. How? * Place your customers at the center of a comprehensive approach. * Consolidate all your data sources. Analyze the data with the power of AI to understand better your audience. * Micro-segment your audience to maximize the engagement rate. * Communicate with each audience segment with the right channel, at the right moment, and with the right content. * Implement automations to avoid manual tasks. Why? * Turn prospect leads to loyal customers. * Save time & effort.

Sailes

Sailes

sailes.com

Sailebots automate all prospecting Realize Saleshuman Potential made Possible with the only AI that automates everything: from research and discovery to engagement, interaction, and opportunity – hands-free.

CM.com

CM.com

cm.com

Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to communicate with each other through mobile channels. Conversational Commerce promises just that; you can be exactly where your customers are. Conversational Commerce is the smart combination of all the popular messaging channels, data tools, and payment solutions. It allows customers to contact businesses and finish the path-to-purchase within their favorite messaging channel. Have rich, efficient and customer-centric conversations with your customer on mobile, without any technological barriers. CM.com provides a smart combination of messaging channels, such as SMS, RCS, WhatsApp Business, and Apple Business Chat combined with a Customer Data Platform and other platform features. CM.com is one of the first Cloud Communication Platforms in the world with integrated Payment functionality. The CM.com platform can be used via API and Web App.

HelpSpace

HelpSpace

helpspace.com

For many years, we have worked as freelancers and supported customers with their daily problems. We took on the challenge of finding an affordable and practical solution as support software for self-employed and small organizations. On one hand, it frustrated us, but at the same time, it motivated us to create a solution. This is how HelpSpace was born.​Our software is perfect for startups and small businesses seeking a fast and professional solution for their customers' daily support requests. We also attach great importance to documentation. Users can quickly look up their knowledge database, and customers can learn more or browse through the instructions and blogs. We emphasize the following 4 points: - Set up a quick and easy help desk software in only a few minutes - Low investment with high benefits - Easy and intuitive to use - Your customer will love your new efficiency

Diligent Administrator

Diligent Administrator

diligent.com

Diligent, the leading governance, risk and compliance (GRC) SaaS provider, accelerates success for organizations and leaders.

Leverice

Leverice

leverice.com

Leverice is a productivity messaging platform that lets you and your team focus on what matters. Most business processes begin and end with some form of messaging. Drive your business with native apps built for the messaging-first Leverice platform. Our open app store ecosystem features rich native apps to automate and streamline your workflows, replacing heavyweight and costly external services. Pick from our app store, or code your own. Discover only-in-Leverice innovations such as Microtopics, Deep Nesting, Intelligent Routing, Granular Engagement and Selective Distraction. *Unique threading architecture and features that cut through chaos. Enjoy cutting-edge chatflow management and intelligent routing that ensure discussions stick to the specific channels and subchannels where they belong. *Need-to-know only. React when you have to, not every time someone pings the whole team about something off-topic. Take a break from being in

Froged

Froged

froged.com

Customer Engagement platform where you can build customers' meaningful relationships using the best tools to scale your business. One of the best Business Messenger, Knowledge Base, In-app Messages, Advanced automation, and more in a single platform.

Jaweb

Jaweb

jaweb.me

Jaweb.me is a website that provides AI-powered chatbot services for various industries, including customer service, e-commerce, banking, education, and more. Jaweb offers an AI-powered chatbot platform to automate and enhance customer support experiences. The chatbots are designed to handle up to 80% of customer queries and issues, reducing resolution time. The platform claims to boost sales conversion rates and increase customer engagement through intelligent, personalized interactions.

Proto

Proto

proto.cx

Proto is the leader for inclusive multilingual contact centre automation, helping 10,000+ customers in emerging markets every day provide more accessible service to consumers. Only 6% of the world's chatbots speak local languages; Proto offers natural language processing for over 100 local and rare languages, enabling organisations across various industries to offer service that speaks their language. With high intent classification accuracy for languages such as Kinyarwanda and Twi, the demand for Proto's natural language processing engine is rapidly growing. Proto also offers deep regulatory knowledge for consumer protection, as a trusted provider of citizen service solutions for government organisations in multiple countries. More than 2,250 companies have already deployed Proto's CX automation platform.

nativeMsg

nativeMsg

nativemsg.com

NativeMsg specializes in creating innovative conversational experiences for businesses using artificial intelligence (AI) and rich messaging channels. Our platform consolidates disparate communication channels like SMS, RCS (Rich Communication Services), Google's Business Messages, and social media into one unified interface, enabling businesses to engage with customers more effectively. These solutions help businesses improve customer service, enhance engagement, drive sales, and increase overall efficiency. In addition, NativeMsg provides analytics and reporting features that offer insights into customer behavior and interaction patterns. The platform can integrate with existing CRM systems, which helps businesses track and manage customer conversations more efficiently. These solutions are built around chatbots and AI, making interactions seamless, personalized, and instantaneous, with availability 24/7. Our technology is designed to be scalable and flexible, ensuring it can accommodate businesses' growth and changing needs across different industries.

Teleform

Teleform

teleform.io

Teleform is a no-code platform that empowers users to easily create, customize, and deploy engaging Telegram bots, streamlining digital communication with visual chatbot builder tools that eliminate the complexity of coding. Designed for both beginners and experienced creators, Teleform offers an intuitive interface that simplifies the process of chatbot creation from start to finish.

Arconar

Arconar

arconar.com

Arconar is an artificial intelligence module marketplace that allows us to obtain accurate content results through various modules based on artificial intelligence models. The marketplace includes modules tailored to the needs of users, such as creating Google ads, creating Instagram ads, writing blog posts, and creating product titles for e-commerce sites, among many other different tools.

pagealive

pagealive

pagealive.com

Pagealive is a live video chat widget, empowering businesses to offer personalized, real-time support and engagement to their customers. Our mission is to transform the customer experience by providing a user-friendly live video chat solution that fosters meaningful connections and boosts conversion rates. This marketing and sales plan outlines our strategies to create awareness, drive demand, and increase sales of pagealive. Our approach involves targeted marketing campaigns, strategic partnerships, and a dedicated sales team to maximize our reach and impact.

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