Impel

Impel is a cutting-edge platform designed to enhance customer engagement and streamline operations in the automotive industry through advanced AI solutions. It leverages state-of-the-art conversational AI technology and proprietary language models to deliver hyper-personalized sales, marketing, and service experiences across all customer touchpoints. By integrating with existing systems, Impel activates customer data to provide seamless interactions, reducing friction for consumers and increasing productivity for dealers.

Key features of Impel include its ability to generate more in-market leads, facilitate a white-glove concierge experience, and enhance sales team productivity. The platform supports a wide range of functionalities, from answering customer inquiries and qualifying leads to guiding potential buyers through inventory. Impel's AI capabilities help automotive retailers connect with customers more effectively, fostering meaningful relationships and lifelong loyalty. The platform is fully integrated with major website, inventory, CRM, and DMS platforms, making it a versatile tool for automotive businesses seeking to elevate their customer experience and operational efficiency.