Page 3 - Top Featurebase Alternatives

Howspace

howspace.com

Howspace is the all-in-one platform for transformation design and implementation. Howspace empowers organizations to bring their people together to learn, collaborate, and arrive at decisions that drive impact. Our platform guides shared journeys, makes sense of large-scale conversations with AI, and ensures that everyone has a role in creating impact. Howspace is ideal for: - Remote, hybrid and asynchronous collaboration - Ideation and brainstorming - Strategic planning and consulting - Workshops and events - Training programs - Employee onboarding and development - Organizational transformation and change management - Network- and community-building - And much more! Template Gallery: You can now start your collaborative project with any of our community templates!

Insight7

insight7.io

Insight7 is an AI-powered tool designed to extract valuable insights from customer and employee interviews. It facilitates theme extraction from multiple interviews through bulk upload of documents or URLs, supporting various formats including video, audio, and text. Key features include conversation recording, transcription, and analysis, enabling users to map insights to project goals and collaborate seamlessly within teams. With customization options, users can configure insight categories and taxonomies to align with specific business objectives. Insight7 offers integration capabilities through APIs, allowing for seamless incorporation into existing workflows and tools. Managed services ensure secure data handling and confidentiality, while white-labeling options enable agencies and partners to service clients effectively. Use cases span automated research, customer experience enhancement, and employee engagement analysis. By leveraging AI, Insight7 identifies trends, sentiment, and actionable insights from large-scale interview collections, enabling users to enhance customer satisfaction, loyalty, and employee retention. Insight7 boasts a user-friendly interface, facilitating easy visualization of insights through reports and dashboards, driving stakeholder alignment and decision-making. With enterprise-grade security measures and GDPR compliance, Insight7 prioritizes data privacy and protection throughout its operations. Trusted by numerous organizations, Insight7 accelerates qualitative analysis, streamlining processes and driving impactful outcomes for product teams, startups, consultants, researchers, and CX professionals alike.

Olvy

olvy.co

Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.

AnyRoad

anyroad.com

AnyRoad is the leading experiential marketing platform that enables brands to operate and optimize their events, tours, activations, and classes to grow consumer brand loyalty, drive more revenue, and increase the ROI on every experience. AnyRoad allows companies to streamline and scale their experiential operations with a flexible, configurable platform and provides the powerful insights needed to accelerate business growth. Leading brands like Anheuser-Busch, Diageo, Westfield, Just Egg, and Sierra Nevada all count on AnyRoad to optimize operations for and prove the impact of their experiential marketing programs.

Simplamo

simplamo.com

Simplamo is a modern management software that combines BSC, OKRs, KPI and EOS to align your organization with your business goals, helping you focus on goals and grow revenue. Simplamo provides strong tools for effectively executing your strategies: Vision, OKRs & Goals, Scorecard, Organization Chart, Meeting, Issues, To-dos, Conversation, Process, Performance Report,... Simplamo goes beyond mere software; it provides in-depth guidance, fundamental knowledge, and practical examples to help you create your strategy, ensure alignment within your team, and track progress through weekly dashboards and reports. Start for free at: Simplamo.com

Gryphon.ai

gryphon.ai

Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and customer service teams. Gryphon guides each conversation with real-time intelligence to provide a best-in-class experience for both agents and end users. Gryphon’s proprietary compliance engine automatically screens all outbound communications against TCPA, collections, state, federal, and other Do-Not-Call lists so enterprises can drive revenue while avoiding costly non-compliance fees. Gryphon’s ability to be in the path of the call provides real-time recommendations and necessary content through spoken keywords and gives agents immediate visibility into the quality of the call through advanced sentiment analysis. Gryphon.ai provides the ability to create the perfect conversation every time!

InMoment

inmoment.com

Understand the voice of your customer. Get insight from qualitative feedback. Wootric CXInsight™ uses machine learning to auto-categorize and assignment sentiment to unstructured feedback from surveys, online reviews, social media, support tickets, employee feedback, and more. - Get ROI from qualitative feedback, instantly. Machine learning identifies category themes and sentiment in each verbatim comment, instantly analyzing volumes of feedback. Algorithms are based on what matters in your industry, customized for your organization. Analyze feedback in any language, from any source. -Know what improvements will have the most impact. Stop wasting time deliberating. Use data to prioritize projects. -Quantify what your customers and employees care about. Understand the “why” behind Net Promoter Score and customer journey point metrics. Analyze a single source–or see themes across all feedback sources.Visualize data by any business driver. Create tag hierarchy. - Save time. View big picture trends and spot anomalies at a glance.Create an executive dashboard based on what matters to you, and Customize dashboards for each stakeholder function.Alert stakeholders to changes in feedback trends automatically, so they can address issues - Understand why customers and employees love you or don’t. Easily investigate hypotheses, without a data analyst. -Get a unified view. Import feedback from any source. -Align all business teams around the customer. No more silos — democratize customer data. Insight without a data analyst. Our platform makes it easy for teams to discover relevant insights themselves. Permission-based access. Get a holistic view of customer/employee sentiment in an easy to use dashboard.

Feedier

feedier.com

Feedier stands as a Customer Intelligence platform that empowers you to fully understand your customers, helping your business to transform better and faster. Feedier is designed to help every team in your company take action to optimize retention, satisfaction and the overall customer experience. The platform comes with several key benefits: - Real-time feedback centralization: Collect the whole of your customer feedback, in different ways and through different sources on a single platform. - Accurate irritant detection: Proactively identify emerging issues so you can take swift corrective action. - Enrich customer data: Leverage the synergy between your business and feedback data to get a complete micro and macro perspective on customer satisfaction. - NLP-Powered Text Data Analysis (Natural Language Processing): harness the power of AI and NLP trained on your data, to gain an in-depth understanding of your customers’ trends, feelings and needs. - Intuitive data analysis: Track all your KPIs through intuitive, scalable and shareable reports, enabling you to easily interpret the data and take collective data-driven decisions. - Seamless integration with business tools: Connect data end-to-end to foster rapid problem-solving and continuous improvement. Adopt a clear and effective strategy to transform faster by harnessing the power of Feedier. Give voice to your customers, understand their needs, expectations and motivations.

ReviewTrackers

reviewtrackers.com

ReviewTrackers is the award-winning customer feedback software that helps businesses transform the customer experience. The platform collects review data from 100+ review sites to surface customer insights that enable brands to listen, comprehend and make data-driven decisions about what their customers truly need or want.

Spiral

spiralup.co

Spiral's core technology trains on your company data by using LLMs and GenAI to identify and root cause customer-facing issues. It offers customer-facing teams a groundbreaking solution for identifying and addressing every aspect of their customers' concerns in nearly any language. This combination of advanced AI technology and linguistic versatility empowers it to revolutionize clients' understanding of their customers, elevates data accuracy and coverage, and makes Spiral the definitive source of truth for businesses globally.

Requesty

requesty.ai

Requesty believes that the key to exceptional customer experiences lies in the depth of understanding interactions. While live agents and AI bots handle the frontline of customer engagement, the true potential is often hidden in the nuances of these conversations. Its analytics platform dives deep into every customer interaction, unlocking invaluable insights. By identifying trends, gauging sentiment, and pinpointing conversion and upselling opportunities, it empowers businesses to transform missed opportunities into growth, enhanced retention, and improved CSAT and NPS scores. Join it in revolutionizing customer interaction analysis and driving growth.

Screeb

screeb.app

Screeb is a Product-Led User Research platform helping product teams to build better products by better knowing their users. Product Analytics, In-App Surveys, Community, Web & Mobile SDKs... Screeb is a full featured platform to increase your growth, adoption and retention.

Chisel

chisellabs.com

Chisel is an AI powered, 2-in-1 product management platform that combines roadmaps and built-in feedback collection tools. It helps PMs reduce busywork and drive outcomes that matter such as amplifying revenue and increasing customer adoption. Chisel uses innovations in AI to make a PM’s day-to-day work more effective and efficient, e.g. automatically creating PM documents like PRDs and Status reports in seconds, or classifying and synthesizing customer feedback using AI. This frees up their time to do more strategic work. Chisel lets you do product management YOUR way. Chisel's interface is entirely customizable, and its Enterprise plan lets you add custom modules directly within Chisel. It integrates with most of PM tools, giving you a 360 degree view of your organization in one place. Chisel enables you to develop the most accurate feature prioritization plan from the start: - Higher ROI: Maximize the long-term success of your products by prioritizing impact. - Faster Releases: Speed up the decision-making process without losing accuracy. - Wider Adoption: Increase customer satisfaction by shipping features which are highly focused on meeting customer needs. - More Time: Spend more time in the birds-eye view, building product vision and driving innovation. - Stronger Teams: Keep your team connected to the product organization beyond scheduled meetings. If you’re not using a tool like Chisel today, you run the risk of delayed revenue and customer adoption, poor team morale due to misalignment, and a missed opportunity to drive modern practices and innovation. Chisel pays for itself within a month.

Supahub

supahub.com

Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback. Unlike traditional methods of collecting feedback through email or chat, Supahub saves you valuable time by consolidating conversations and emails into a centralized platform. With Supahub boards, you can create a dedicated space for feedback on specific topics such as feature requests, bug reports, blog topics, and FAQs. Boards can be either public or private, enabling teams to manage feedback internally if needed. With Supahub, you can easily follow up on feedback by commenting on posts and updating their status as

Outset

outset.ai

Outset is an AI-moderated research platform designed to automate and streamline the research process with the ability to scale. Leveraging artificial intelligence, the platform can conduct and synthesize video, audio, and text interviews with a vast number of participants simultaneously. It excels in running hundreds of interviews simultaneously, probing deeper into participant responses to extract insights and understand 'why' behind the answers. The service allows for research guides to be uploaded and tailored by users, alongside the ability to recruit participants utilizing Outsets panel or integrating user's private panel partners. Offering an AI-powered synthesis of research, Outset is built to facilitate efficient discovery of insights from participant interactions by digging deep to extract details that matter the most. Valued for its speed and quality of responses, Outset offers the potential to significantly accelerate the delivery of research findings. It enables users to focus more on critical tasks such as understanding the consumer and designing products by eliminating the need for conducting countless hours of interviewing and labeling. The tools ability to eliciting detailed and specific long-form responses from users has been considered particularly helpful for understanding customer priorities.

Inari

useinari.com

An AI-powered product discovery and feedback analytics tool. Surface insights and product opportunities auto-magically. Inari surfaces customer insights and revenue generating product opportunities from your customer data auto-magically using AI. Instead of sifting through 100’s of user interviews or 1000’s of pieces of customer feedback manually, Inari automates the process of highlighting interesting quotes, identifying trends, uncovering impactful feature requests, and tying helpful prioritization metrics with features so your team can spend less time analyzing and more time building products that customers love.

Thematic

getthematic.com

Get targeted, accurate insights from your customer feedback in seconds with Thematic’s AI-powered platform. Easily transform unstructured feedback into clear, specific and actionable themes, without setup costs. Thematic makes it fast and easy to get insights that help you improve customer experience, products, and services. Thematic transforms noisy text feedback across any channel into insights to improve services, products and customer experience. They have made it easier for everyone to get customer insights and analytics, to make better decisions faster! Thematic's AI delivers a thematic analysis of feedback data at scale: it's why they are called Thematic! Its AI analysis is transparent and flexible, so you can easily guide the AI to directly answer your business questions. Use its platform to identify what matters to customers, what's driving your metrics and why. It's easy to dive into issues and quantify the impact on your metrics. Now with Thematic Answers, you can rely on Thematic's Trust layer while harnessing the power of generative AI to get high quality insights to everyone, faster.

Playvox

playvox.com

Playvox is the leading customer service agent performance optimization software. Playvox integrates with most major contact center platforms and allows teams to view, analyze, and manage their entire quality assurance process in one convenient platform. Streamline your QA process, motivate, coach, and train your agents, and empower your entire team with transparent, real-time metrics. Monitor service, measure KPIs, and finally ditch the spreadsheets.

Comments Analytics

commentsanalytics.com

Valuable, clear, considerable, and remarkable insights from videos, social posts, product pages unstructured text data – to help you better understand the thoughts, feelings, motivations, and decision-making processes of your customers. Comments Analytics is an AI tool that provides an in-depth analysis of unstructured text data, including sentiment analysis, comment categories, named_entities recognition, and keyword extraction. Key Benefits of CommentsAnalytics Services: 1 - Customer Insights 2 - Brand Reputation Management 3 - Product Development and Innovation 4 - Customer Experience Enhancement

Capturi

capturi.ai

Capturi is Scandinavia’s leading conversational AI software, designed to automatically analyze your company's interactions with prospects, customers and citizens. This advanced AI solution gives you unique insights that can be quickly translated into measurable value. Capturi offers three key solutions that transform customer experience into a valuable asset: Insights delivers actionable data-driven insights to help your team reach its full potential, improve customer satisfaction, boost retention, and work more efficiently. These insights also lay the groundwork for automating workflows. Assistant acts as a co-pilot for your agents, ensuring they have the right information to deliver quick and accurate responses. The Assistant understands the customer's issue and suggests the required solution so agents are well-prepared when they answer the call. AI Agent handles routine inquiries, allowing your team to focus on more complex tasks. AI Agent's responses are based on proven best practices from your past conversations. If you would like to start a conversation with our team and see the platform for a first-hand look, the door is always open, so feel free to drop by for a coffee at Ankersgade 12e, 1.tv in Aarhus C, Denmark.

SharpCloud UK

sharpcloud.com

Reduce Decision Gaps. Eliminate Decision Waste. Whitespaces you can't see in your data costs leaders like you, and your companies, money, time, effort, and reputation. But it doesn't have to. Create a shared understanding. See interdependencies. Filter out the noise and make informed decisions, all in one place.

Kendis

kendis.io

Kendis is a Digital Program Board used to Plan and Manage Agile Release Trains, Releases and Portfolio. Providing organisations with perfect and instant visualisation during their Program or Solution Increment. Kendis integrates with JIRA and offers real-time 2-way sync. Kendis Board can be used for; P.I Planning (SAFe), Distributed Teams Planning, Dependency Tracking, Release Management, Solution Train (SAFe), Portfolio Management

vPlan

vplan.com

vPlan is a resource management software with an intuitive drag-and-drop interface makes scheduling your work orders simple. vPlan gives you everything you need to stay in sync, hit delivery times, and get results.

Thrv

thrv.com

thrv.com ("thrive"​) thrv is an equity valuation creation platform for private equity CEOs and corporate executives. We provide Jobs-to-be-Done software, services, and training for your product, marketing, and sales teams in order to accelerate your growth, increase valuation multiples, and generate superior equity returns. Your customers aren't buying your products; they are hiring them to get a job done. This is the foundational Jobs-to-be-Done insight popularized by Harvard Business School's Clay Christensen. We use your customer's job-to-be-done to identify unmet needs, analyze your competition, optimize your marketing messages, and improve your lead scoring for your existing product. And we develop a growth strategy for your roadmap and new product development that will accelerate your growth and create equity value faster and with less risk.

Leiga

leiga.com

Leiga is an intelligent project management solution powered by artificial intelligence. It aims to enhance team communication and collaboration by automating tasks, updating projects, and assisting in decision-making. Leiga learns how individuals and teams work, integrates seamlessly into productivity workflows, and provides crucial project information. It offers customizable workflows to fit unique team needs and ensures efficient project management processes.

Frictionless

frictionlesshq.com

Frictionless is a platform of tools, courses and resources to create smarter strategies for growth. Build Personas using AI, analyze competitors, build your brand voice and more.

Relate

relate.space

Relate is an emerging technology to improve the way we work with knowledge as an individual and as a team. The platform is based on cognitive sciences, learning theories, social interactions, and years of conceptualization to provide a better fit with how we think and collaborate. Founded in 2010 in Sherbrooke, Québec, our vision is simple: fully exploit human cognition will allow society to reach new heights.

Avion

avion.io

Avion helps product teams plan in the most user-centric way possible. Our platform places an unapologetic focus on user story mapping as a way to craft a backlog that aims to deliver user outcomes and value. Avion is used by remarkable product teams globally, including Mercedes-Benz, Vodafone, Heinz, Siemens and many more.

Oboard OKR

oboard.io

Oboard is run by people who deeply appreciate the OKR framework and build the best OKR software for its implementation and adoption. Our mission — is to integrate OKRs into the everyday work environment and let you enjoy their benefits without any drawbacks.

Portfoleon

portfoleon.com

Portfoleon is a project portfolio management and product roadmapping cloud software. Portfoleon brings product roadmaps, backlogs, timelines, resources, and strategy together to ensure alignment in the organization. We are focused on creating a simple and easy-to-use interface, which requires minimal effort to keep things up to date. Portfoleon boards support copy-paste from Excel, drag-and-drop, pivot tables and other familiar tools. At the same time, Portfoleon has a powerful core that supports transaction history, analytical cubes, and integration API.