Great Recruiters
greatrecruiters.com
Great Recruiters is the only candidate experience and reputation management platform specifically designed for recruiters and staffing firms. With Great Recruiters, you can: - Easily capture real-time candidate feedback - Elevate recruiter performance and improve candidate experience - Supercharge your brand and take control of your reputation
Bazaarvoice
bazaarvoice.com
Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. According to a new commissioned study conducted by Forrester Consulting on behalf of Bazaarvoice, businesses who partner with Bazaarvoice can expect to see a 400% return on their investment. The study, which interviewed decision-makers at nine different companies who have experience working with Bazaarvoice, found that the initial investment is returned in just three months or less. Find out what working with Bazaarvoice could mean to your business. Read the full study below in the official downloads section. Bazaarvoice offers the biggest, broadest network, a comprehensive platform, and the most dedicated service in the business, with a genuine investment in your success. ** Proactive Strategy & Expertise: Over 15 years of experience with an approach tailored to each client’s unique goals. ** Innovation on a Single Platform: All types of UGC from a single provider with an easy-to-use platform that supports all business sizes and configurations. ** The World’s Largest Network: A network of 11,500+ brands and retailers with millions of active shoppers, so we know who is shopping for what and can deliver relevant ads and a personalized shopping experience. ** Content Integrity & Security: Review authenticity to protect your brand with fraud and spam prevention technology and the largest in-house moderation team of native speakers in 38 languages. ** Exceptional Service & Support: A commitment to genuine partnership, with 24/7 global support, and industry-leading customer satisfaction levels. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey.
GMBapi.com
gmbapi.com
GMBapi.com is the value option for multi location Google Business Profile software. Agencies and direct customers love us. Manage your local reputation and post content, services, products and photos in bulk. Get an easy overview of all your Local Search priorities and performance so you know what levers to pull. Our A/B testing functionality makes maximising local visibility easy. Ai powered review replies, competitive review reports and deleted reviews make it the top Local Search review player to grow your authority. Free 2 week testing & unbeatable pricing! Who uses GMBapi.com? Multi location businesses interested in driving results, reputation management, posting content & photos. We do 90% of benefits for 15% of the price. Free testing 24/7 in 15 min online with your data!
ProManage
promanage.biz
ProManage, a MaaS (Marketing as a service) platform guides brands and businesses by engaging with customers and prospects better, increasing reviews, and creating unified customer databases in three methods Distribution Tech partnerships with large corporations Google, Microsoft Bing, Meta, Sulekha and other platforms enables management of all listings in a single interface. Building reputations By Implementing brand audit, intelligent response management and employing best practices for review generation. Increased Engagements Reach out to customers and prospects through the medium of ProManages unified chat integration and inquiries from multiple platforms. Enabled Utilitarian chat assistance with response templates, automated response, Chabot, and ticket routing. ProManage an emerging MaaS platform guides brands and businesses with discoverability across multiple platforms, enhanced engagement with customers and prospects, improve reviews and ratings, and a unified customer database. Integration Simplify your customer experience management by integrating Promanage with an existing tool.
FreshLime
freshlime.com
FreshLime is the Customer Interaction Platform for local business that makes interactions with leads and customers convenient through text, chat, and email - and all organized in one place. We make your business customer-ready for any interaction 24/7/365.
Experience.com
experience.com
Since 2015, Experience.com has been committed to providing world-class AI-powered online reputation, reviews, and presence management solutions, helping companies and professionals enhance their online presence, and customer & employee engagement. With a joint mission to help millions of organizations evolve and improve, Experience.com’s integrated SaaS platform continues to lead the industry at the forefront of digital marketing innovation. Experience.com caters to a wide-ranging target market, including local professionals and multi-location brands seeking to fortify their online reputation through the power of AI and customer feedback. The platform is designed to help businesses and professionals boost their experience excellence, harness insights from customer feedback, and establish unwavering trust among their audience. It empowers them to not only maintain an exceptional online reputation but also to leverage it as a tool for acquiring new business. The versatile solutions offered resonate with businesses of all sizes, providing the means to excel in Customer Experience (CX), Employee Experience (EX), and Reputation Management across various industries. The Search Rank Platform also allows professionals and organizations to take control of their entire online presence from one platform and climb the search ranks with tailored tools.
Social Places
socialplaces.io
Marketing Technology Agency specializing in listings, reputation, social, ads and bookings for multi-location brands. Social Places are affordable for franchises and provide a hands-on service to implement and drive local marketing strategies. Product Suites include Listings - Setup, Optimize & Manage Location pages across channels. Reputation - Centralize & respond to feedback across multiple channels. Social - Upload, Manage & Approve localised content at scale. Ads - Paid Media & Data visualization across 100+ platforms. Bookings - Booking & Appointment software built specifically for franchises.
StoryTap
storytap.com
StoryTap is a patented video engagement platform that lets brands easily create and share authentic experiences from real customers and employees at scale. Using the StoryTap platform, companies can create compelling and highly searchable video content—without the high production costs. StoryTap helps leading organizations improve brand awareness, connect with more customers and prospects, and boost bottom-line results.
360dialog
360dialog.com
360dialog is an official business solution provider (BSP) of the WhatsApp Business API. The 360dialog WhatsApp API is very lightweight and needs no proprietary documentation, you can use the original documentation WhatsApp is providing. Around the WhatsApp API, 360dialog is providing a lot of enterprise services.
Exceed.ai
exceed.ai
Exceed.ai is a Conversational AI Platform that helps augment marketing and sales capabilities through conversation automation to capture, engage, converse, qualify, and schedule meetings with leads at scale, with a personalized, two-way conversation over Email, Website Chat, and SMS. Exceed.ai discovers more revenue opportunities with your existing pipeline, provides your prospects a better experience, and more time for sales and marketing teams to focus on doing the most impactful work such as building relationships with prospects, having meaningful conversations, and closing deals. Exceed integrates with your CRM and your marketing automation platform.
6sense
6sense.com
Reinvent the way your company creates, manages, & converts pipeline to revenue. Our ABM software reveals revenue insights that leads to high-quality pipeline, eliminating guesswork & empowering your revenue team with the data and visibility it needs.
Survicate
survicate.com
Survicate is an intuitive yet powerful survey software, perfect for collecting continuous customer insights at scale and across multiple channels. Measure customer satisfaction (CSAT) and Net Promoter Score (NPS) effectively and gather crucial feedback on your website, product, and mobile app with Survicate to better understand your customers' needs. Why choose Survicate? - Easily create customized surveys to start receiving customer feedback within minutes - Run targeted surveys across various channels: email and link, on your website, in-product, or in mobile apps. - Integrate Survicate with your existing tools like Hubspot, Salesforce, and Mailchimp through one-click, native integrations for a more holistic understanding of your customers. - Capture partial survey responses and strategically target your surveys to engage the right audience at the optimal time, increasing response rates and ensuring more relevant insights. - Analyze customer insights using AI, which sorts feedback into clear topics and categories, so you can make informed decisions faster. With Survicate, you can: - Get constant streams of insights from your customers from multiple touchpoints to better understand their needs and preferences . - Learn what customers think of your website, app, product, or customer service and get data to validate your ideas. - Automate continuous feedback collection to track and improve key metrics over time. - Act on feedback to increase customer satisfaction and loyalty, build better products, and develop more effective marketing strategies Transform customer insights into growth opportunities with Survicate.
WEVO
wevo.ai
WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, scores and benchmarks with less than 30 minutes of effort. Using your target audience, WEVO is the only tool that pinpoints conversion roadblocks and provides recommendations to increase website conversion Pre-Live.. WEVO’s statistically significant feedback de-risks their decision-making, delivering the confidence to build valuable customer experiences. Create the right customer experiences faster with more accurate user feedback.
Olvy
olvy.co
Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.
ClearFlask
clearflask.com
A better way to manage product feedback. Open-source Ideation Tool for Feedback, Roadmap and Announcements.
Customers.ai
customers.ai
Customers.ai is the world's leading AI sales outreach automation and B2C data prospecting platform. Key Features include: Identify your anonymous website visitors by email, templated sales outreach automation tools, integrations with thousands of business productivity tools, hundreds of million of consumer records to build email outreach campaigns for any audience. Customers.ai sales outreach automations are used by over a million businesses world wide, across every business vertical and country in the world.
JeffreyAI
jeffreyai.com
JeffreyAI is a smart engagement platform that helps growing companies to accelerate growth by automating sales, marketing, and customer service tasks. Acting as a CRM, JeffreyAI is programmed to save you time, rescue lost revenue, and stimulate sales. Features include: -Out- of- the-box Outlook & GMail integration -Clean and intuitive UI -VOiP integration -E-mail management and marketing automation -Dashboards -Salesflow sandbox to help you build the perfect prospecting strategy Born from Carbon and Finch a successful IT consultancy, it forms a key part of their ERP offering helping sales teams globally to manage their pipelines and stay on task. For more information or to seek advice on your current sales processes, follow the link below.
Juphy
juphy.com
Manage all customer notifications and support requests in one place. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Juphy, the AI-driven sales and customer support assistant designed for e-commerce businesses, empowers companies to significantly boost their website and social media conversion rates by 20%. With its 24/7 availability, Juphy offers intelligent automated support, personalized product recommendations, and effortless sales interactions through website chat and social media channels, ensuring a seamless customer experience.
Amio
amio.io
Amio is an AI conversational platform leading the industry of customer service automation. An easy-to-use and extremely efficient solution helps your customer support team by responding to over 80 % of questions. The customer experience team benefits from 24/7 real-time support across multiple channels. And finally, the sales and marketing departments see an increase in pre-sales engagement with proactive outreach. Amio redesigns the way you interact with your customers by using cost-efficient means of communication. That simultaneously increases the loyalty as your customers can reach you on their preferred channel.
Rannko
rannko.com
Rannko is at the forefront of digital reputation management, helping business owners large and small grow their brand and improve public perception. Turning your customers into your very own brand ambassadors. Concentrating on “Local First” Rannko is able to help your business flourish through our intuitive easy to use platform that features three key products; Review Management, Meerkat Social Media & PowerListings Management. Rannko is your hub, your central command and online personal assistant that brings together reputation, social and networking. Primary Products: Review Management - Make maintaining an online presence and interacting with your customers simple and effective. Consolidate reviews from multiple platforms to one single timeline. Our review management system makes achieving 5 star customer satisfaction as easy as a click of the mouse. Meerkat Social - Interacting across all of your social networks has never been easier! Create a customized weekly scheduling queue for scheduling posts. Share industry related curated content from 1 of our millions of article and get a consolidated look at timeline and brand assets all with the push of a button. PowerListing Management - Take back control of your online brand across 60+ digital services & citations, synchronize your business info, rank higher and be easily found across the web no matter what platform or device your customers use, thus enhancing your SEO and search results.
Futr
futr.ai
Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a number of police forces, leading retailers and charities, Futr is helping smart organisations connect with their audiences through always on, always instant, always insightful chat services. Don't take our word for it. Try out the Futr platform for free with our one-month trial! - Instant Auto Chat deployment - Tracked usage & benchmarked ROI - Dedicated support with scheduled check-in's - End of trial business case review - No obligation - no credit card required
Hubtype
hubtype.com
Hubtype is paving the way towards a new era of communication in which brands communicate with their customers in a frictionless, meaningful and inspiring way. Hubtype empowers companies to embrace simple, meaningful and customer centric conversations at scale through conversational apps; a new technology that goes beyond chatbots and combines the best of graphical interfaces (like websites and mobile apps) that provide great UX and the best of messaging apps (such as WhatsApp, FB Messenger, etc) or webchat.
Pega
pega.com
Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow.
AnyRoad
anyroad.com
AnyRoad is the leading experiential marketing platform that enables brands to operate and optimize their events, tours, activations, and classes to grow consumer brand loyalty, drive more revenue, and increase the ROI on every experience. AnyRoad allows companies to streamline and scale their experiential operations with a flexible, configurable platform and provides the powerful insights needed to accelerate business growth. Leading brands like Anheuser-Busch, Diageo, Westfield, Just Egg, and Sierra Nevada all count on AnyRoad to optimize operations for and prove the impact of their experiential marketing programs.
Customer Thermometer
customerthermometer.com
Customer Thermometer enables your customers to provide feedback in a quick and easy way by rating your service through a traffic light system. Their click leads them to a branded "thank you" page, on which they can leave additional comments, complete with social media buttons and a trackable hyper link. Use the software to respond directly to customers and measure your net promoter score. Survey are fully customizable and work on all mobile devices. Customer Thermometer surveys allow you to add your company logo and to choose from a wide range of icons, emoticons, traffic lights, numbers, check boxes and crosses. You can select seasonal icons as well as create your own branded icons. In each survey you ask one question. You then select 4 possible answers or add numbers for a voting question. Upload your desired contact list and send your emails there and then, or time them to go out at a later date. Email are sent via secure emails servers so that they don't end up in your recipients spam or junk folders. Watch your results come in in real-time and get access to individual respondent information so you can take appropriate action.
Reviewshake
reviewshake.com
Reviewshake is the best-in-class reputation management solution that is geared towards small and medium businesses and resellers. Our solution is hyper-focused on online reviews and offers benefits in four areas: managing reviews across 120+ sites, generating new reviews by asking customers for them, showcasing reviews to boost social proof and trust, as well as analyzing reviews and conducting competitive benchmarking.
TRACX
tracx.com
TRACX : Tracking Customer Experience and Interactions TRACX is an experience management platform that works for you. Using industry standard surveys that can be easily customised and extended, TRACX turns feedback into actionable insights that can improve experiences.
Reputation
reputation.com
Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations.
Delighted
delighted.com
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.
Smile
smileweb.net
We are a Startup that offers technological solutions to companies and organizations so that they can know the opinion and level of satisfaction of their customers and employees in real time. We have a web platform that allows our users to measure and analyze different metrics in relation to the data obtained. This allows companies to know their NPS and is a fundamental tool for decision making.
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