Surfboard
teamsurfboard.com
Meet Surfboard, the home of your customer support strategy. Leading brands teams like Ruggable, Beauty Pie, and Grow Therapy use Surfboard’s workforce management platform to manage the growth and evolution of their support teams internationally. Surfboard offers a smart, modern WFM to streamline and consolidate operations from forecasting to capacity planning, scheduling and performance analytics. Identify hidden costs and inefficiencies across your entire support function. Unlock the profit-driving opportunity of proactive customer care alongside human and AI service resourcing.
Harri
harri.com
Harri is the global leader in Frontline Employee Experience technologies. The Harri Platform is built for companies with service at the heart of their business and includes solutions for talent attraction, workforce management, employee engagement, and compliance. Harri enables organizations to intelligently recruit, retain, and manage the best talent to run and improve their businesses. It serves over 55,000 restaurant and hotel locations and four million hospitality employees globally, with emerging growth in retail and healthcare. Harri has forged relationships with many of the world’s top hospitality brands by staying laser-focused on its mission to improve the employee experience for frontline teams. Harri welcomed notable customers like Raising Cane’s Chicken Fingers and launched system-wide implementations for Subway in the U.S. and McDonald’s in the U.K. The company’s active user base doubled annually, facilitating 7.2M job applications, 2.6M messages, and the creation of 237K job listings.
WebHR
web.hr
WebHR is a social all-in-one HR software that covers everything from "Hire" to "Retire" for the most important asset in your company - your employees. WebHR will make it easy for your HR team to start managing your HR effectively and efficiently. WebHR is an indispensable tool not just for HR but for the entire company. WebHR is based on Software as a Service (SaaS) and Cloud Computing model.
Fuze
fuze.com
At Fuze, we want to change the way people communicate so they can do their best work. With the modern workforce in mind, we’ve created one platform that empowers people to seamlessly transition between calling, meeting, chatting, and content sharing, and collaborate on any device, whenever and wherever they choose.
Employee Navigator
employeenavigator.com
All-in-One Benefits, HR, & Compliance. Thousands of brokers use Employee Navigator’s software with their customers to manage their benefits, onboarding, ACA and more in our simple intuitive platform.
Shiftee
shiftee.io
Shiftee is a complete workforce management software with powerful tools for employee scheduling, shift planning, time and attendance, and leave management, workflow, e-contract, and payroll. With Shiftee, you can build a healthy workplace culture that breeds transparency and productivity. Create a more convenient workforce management environment with Shiftee web and mobile app. [Our Features] • Schedule • Attendance • Leave • Report • Workflow • Employee Information Management • Custom Request • Electronic Signature • Message • Desktop with PC-OFF • Security
Access
theaccessgroup.com
Access is changing the face of business management software, not only in how we serve our customers, living up to our promise to give them the freedom to do more of what’s important to them, but for our people, our investors and the charities close to our hearts where we live and work. Access helps more than 100000 customers transform the way their business software is used, giving every employee the freedom to do more of what's important.
Netchex
netchex.com
With Netchex's HR and Payroll Managemnt Solution, you can make your processes easier than ever and ensure the job is always done right.
Kimiya AI
kimiya.ai
AI Kimiya is an advanced AI digital human that revolutionizes customer interactions with lifelike avatars and human-like responses. Kimiya's AI-powered Digital Human assistant revolutionizes customer service by providing a consistent, scalable, and cost-effective 24/7 solution that addresses the key pain points of human-based customer service. This innovative platform leverages advanced conversational AI technology to deliver natural, human-like interactions, empowering businesses to deliver exceptional customer experiences.
PolyAI
poly.ai
PolyAI builds customer-led conversational assistants that conduct natural conversations with customers to solve their problems. Their conversational assistants understand customers, regardless of what they say or how they say it. They serve enterprises where customer conversation is an important part of doing business. Their customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications. Their enterprise clients deploy PolyAI conversational assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, their enterprise clients see improved customer satisfaction, employee retention and operational efficiency. PolyAI was born in the same University of Cambridge lab that pioneered speech recognition. Together, they have published over 200 papers which have been cited over 14,000 times, and registered 7 patents with 4 more pending. PolyAI has offices in London and New York.
Threado AI
threado.com
Threado AI is an AI Assistant that makes knowledge search obsolete. Powered by GPT-4o, Threado AI provides instant, accurate assistance for your customer facing and internal teams. Make your company knowledge accessible to your team with a secure custom AI agent. Setup in minutes securely, within Slack, MS Teams or as a Chrome extension.
Aplano
aplano.de
Aplano is an online scheduling software which works on all devices and in real time. Managers schedule shifts easily by involving employees into the planning processes. The software covers absence- and availability-management and allows employees to track their working our via Smartphone or Tablet. Additionally past shifts can be evaluated in list views. Employees can swap shifts between each other, apply for open shifts, insert availabilities or send applications for their vacation. Aplano also calculates overtime and creates an hourly - account for each week, so that managers can schedule workers more dynamically.
Paypro
payentry.com
Our talent acquisition solution helps your organization source, track, and evaluate quality talent so you can build an engaged, high-performing workforce more efficiently and cost effectively. This powerful solution automates and streamlines recruiting and hiring processes to support a paperless human capital management (HCM) environment. It provides a positive candidateexperience that makes it easy for candidates to provide information, search for jobs, and apply online.
ChartHop
charthop.com
ChartHop is a dynamic People Operations Platform that connects and visualizes all your people data to empower your organization through insights, alignment, and action. ChartHop is on a mission to create healthy transparency within organizations, so that employees and organizations thrive. A dynamic People Operations Platform, ChartHop connects and visualizes people data to empower organizations through insights, alignment, and action. Bringing a fresh approach to HR, ChartHop’s People Operations Platform is the unified source for people data and the main point of action for day-to-day programs, processes, and initiatives. From People and Finance executives to managers and employees, ChartHop is designed for everyone in the organization. ChartHop plays well with dozens of platforms through robust integrations across the HR tech stack, and serves companies like 1Password, YipitData, BetterCloud, and Starburst. Founded in 2019 by Ian White, ChartHop is backed by Andreessen Horowitz and Cox Enterprises.
Eddy
eddy.com
Eddy is the ideal all-in-one HR and payroll platform for small businesses that have outgrown spreadsheets. It offers the key features you need without the complexity and overhead of larger systems, giving you the opportunity to simplify your life by combining multiple tools into one that makes sense for your business. Save time and money with Eddy. Hire, onboard, manage, and pay employees—all in a single, simple system.
Tiledesk
tiledesk.com
Tiledesk is an AI tool designed to bolster businesses by equipping them with AI Agents aimed at automating customer service across multiple channels, thereby intensifying customer engagement. The robustness of Tiledesk is further amplified by several solutions tailored for diverse use cases such as Customer Service and Marketing & Sales, customizable for myriad industries including E-commerce, Financial Services, and Education. Prime characteristics that distinguish Tiledesk include a dedicated Design Studio for conversational flow, a thorough Knowledge Base and multichannel support. The tool offers seamless integration with platforms such as WhatsApp Business and Facebook Messenger. Tiledesk leverages advanced Large Language Models for delivering precise and conversational responses thereby resolving customer inquiries swiftly and accurately. Furthermore, it presents a reliable handover framework for escalating complex issues from AI to human agents, creating a seamless transition that ensures customers always receive expert help. The tool also pilasters proactive messaging via WhatsApp, touting greater efficiency in sales. The efficacy of Tiledesk in the realm of customer engagement and relationship management is attested by numerous industry accolades for excellence in conversation automation.
Watermelon
watermelon.ai
Watermelon is the most user-friendly conversational platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start automating your customer service by using an AI chatbot. The chatbot makes sure you are available for your customers 24/7, during every step of their customer journey.
Workforce
workforce.com
Everything you need for daily operations, backed by robust HR and payroll. Workforce.com is the HCM for hourly workers. Manage onboarding, schedules, attendance, timesheets, performance, tasks, and more, all in a single system. Through both a mobile app and a desktop portal, keep track of when and where employees work, labor costs, time-off, and engagement, all in real-time. Automatically generate and approve payroll-ready timesheets through a GPS-located mobile time clock. Use industry-leading AI to build and populate smarter schedules in a single click. With offices in the United States, the United Kingdom, Australia, Italy, Uruguay, and the Philippines, Workforce.com has 8,000+ customers worldwide and leads the market in providing modern workforce management solutions for the world’s most trusted brands.
MakeShift
makeshift.ca
MakeShift is the only people first cloud scheduling solution that improves the scheduling experience for managers and employees alike. It's easy to set up and even easier to use. You'll create schedules faster, track attendance more accurately, and communicate with staff in real time regardless of the size of your team. Our customers experience fewer unfilled shifts, better work-life balance, happier employees, and a healthier bottom line. It's People First scheduling and businesses love it! Sign up today to save time, reduce labor costs, and increase employee engagement --> makeshift.ca MakeShift offers a free 14-day trial.
Dixa
dixa.com
Dixa enables companies to deliver customer service as it is meant to be. Dixa helps customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives teams one unified view of all conversations, customers the convenience of reaching out on their preferred channel, and leaders the insights to continuously improve the service experience. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Dixa's dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what Dixa calls Customer Friendship. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, Hello Print, and Wistia. Learn more by visiting dixa.com. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. Dixa does this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allow you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, Instagram, Twitter, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing. Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software. Built for inbound call centers, multichannel contact centers, and small businesses across the world, Dixa provides agents with the tools to deliver exceptional customer service resulting in stronger bonds between brands and customers.
flair HR
flair.hr
flair is an all-in-one HR and recruitment solution that brings structure and simplicity to complex people-related processes – whether local, global, remote, or office-based. It has all the features HR teams need to improve their organization’s work-life experience. flair covers the entire employee journey and is fully customizable. Start out with standard features or adapt every process to your organization’s unique needs – the choice is yours. Attract talent and reduce time to hire with recruiting features, such as our drag-and-drop career page builder and customizable candidate funnels. Turn enthusiastic newbies into loyal brand advocates with personalized onboarding journeys. And simplify core HR tasks, such as absence management, payroll, performance reviews, time tracking, and more. Our solution is built on Salesforce, allowing you to benefit from the power and security of the world’s leading CRM platform. But even if you aren’t using Salesforce, we’ll provide you with access. Add some flair to your organization – and achieve HR harmony.
iAdvize
iadvize.com
iAdvize is the leading conversational platform powered by Generative AI for E-Commerce. iAdvize, the leading conversational platform, enables more than 2,000 e-commerce brands to deploy an immersive customer experience at scale powered by Trusted Generative AI, fostering conversation via messaging throughout the customer journey. Providing a comprehensive solution for pre-sales and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement. Established in 2010, iAdvize has 230 employees located across Boston, Paris, Düsseldorf, and Nantes (HQ).
Buddy Punch
buddypunch.com
Cloud based time clock solution that pre-populates reports for payroll. Punching in & out is intuitive for your employees & easy for you to view & export time. Employees can clock in using a browser or our Google, iOS, & Android apps. You can view who's working, their GPS position or even limit where they can punch. We integrate with QuickBooks, ADP, Paychex, & SurePayroll while also offering Excel exports. Advanced features such as PTO Accrual Tracking, Punch Rounding, Job Codes, QR Codes, Automatic Breaks, & SSO are all included in our cloud based time clock.
Agentnoon
agentnoon.com
Org design and workforce planning platform to drive organizational performance. Enable strategic decision making using a fast, easy, and interactive org design, workforce planning, and dynamic people analytics tool.
Kore.AI
kore.ai
Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human assisted and to build generative AI enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, Middle East, Japan, South Korea, and Europe.
Yuma
yuma.ai
Yuma AI Ticket Assistant is a powerful AI tool designed to streamline customer support processes. It integrates with Help Desk software, such as Gorgias, and automatically drafts responses to customer inquiries. Yuma is equipped with features to customize the writing style, generate conversation thread summaries, and automatically translate into 15 languages. It also retrieves up-to-date information from Shopify products and pages, allowing agents to provide accurate and personalized responses that align with business needs. Yuma is backed by a Knowledge Base and provides a one-click "reply & close ticket" to save time and boost the productivity of the support team. A 7-day free trial is available to get started and a mailing list is available to stay up-to-date with new product releases and features.
DeskTime
desktime.com
DeskTime is an easy-to-use automatic employee productivity monitoring software that allows managers to keep an eye on their team’s work without micromanaging every aspect of their employees’ day. We believe managers shouldn’t have to spend their time worrying about employee productivity, and employees shouldn’t be bogged down by tiresome manual time tracking methods. The solution is easy: DeskTime. DeskTime allows managers to establish a culture of transparency and honesty in their team while enabling employees to set clear boundaries about their work/life balance. With DeskTime’s productivity monitoring features, managers can learn their team’s work habits, schedule employee shifts, manage absences, and track specific projects or tasks. This will make it easy to oversee the team’s work progress and ensure that no employee is overworked or underutilized. DeskTime's features include: - fully automatic online and offline time tracking - project management - shift and absence scheduling - optional screenshots - custom reports - and much more Take the stress out of your workdays and bring transparency into your workplace with our automatic employee time tracking app.
Teambook
teambookapp.com
Teambook is a project resource planning cloud-based tool that helps organizations to improve their revenues by optimizing the planning of their consultants and ensure their time is used efficiently. Teambook offers a short term operational planning horizon (with a day to several months views) and as well a 24-months rolling capacity planning feature, enabling fast moving companies to carefully align their staffing needs with mid-term commercial opportunities. Last, Teambook enables all users to enter, track and export their time logged, so to ensure hourly billed services are properly transferred to invoicing systems.
Shyftplan
shyftplan.com
shyftplan is the first cloud native solution for automated shift scheduling. The solution is scalable to thousands of employees, even for complex cases. It takes more than 20 factors into account, for example levels of qualifications of your employees, availabilities and even your machine utilization. shyftplan's powerful AI calculates the correlation between the factors and suggests the ideal shift schedule. This makes shift planning transparent, fair and very time efficient for your team.
Taalk AI
taalk.ai
Taalk is an advanced conversational AI platform designed to enhance communication and streamline customer interactions. Our AI-powered Conversational Agents will enable businesses to provide personalized support, automate tasks, and engage with customers effectively.
© 2025 WebCatalog, Inc.