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For restaurants that struggle to keep up with delivery messages and order entry, Anota AI automates customer service and helps organize ordering across delivery and dine-in. Its virtual assistant can answer customer questions on WhatsApp, Instagram, and Facebook, including messages sent as audio, and guide customers to an online menu to place an order. Orders are sent to the restaurant’s order-management system for preparation, with status updates available to customers. Restaurants can share the digital menu by link or QR code, accept online payments, schedule orders, set delivery areas, and create promotions such as combos and coupons. For dine-in service, the platform also includes QR-code ordering and a waiter app for managing tables and orders. Anota AI may suit restaurants looking to automate chat-based ordering and manage delivery and in-house orders through one system.
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