Fluid AI

Fluid AI is an enterprise platform designed to integrate artificial intelligence into existing business systems, enabling organizations to automate tasks, enhance customer support, and improve operational efficiency. The platform connects directly with a range of enterprise tools, including CRMs, ERPs, email servers, ticketing systems, and industry-specific platforms, using APIs, IMAP, SIP, or data pipelines. This integration allows for a unified context graph, where organizational knowledge, past interactions, and contextual cues are stored and leveraged for more intelligent automation.

At the core of Fluid AI is a persistent memory and reasoning engine that enables the system to remember previous interactions and use that information to inform future actions. This means the platform can handle follow-up queries and continue conversations seamlessly, without starting from scratch each time. The system uses Agentic RAG (Retrieval-Augmented Generation with reasoning) to retrieve information, plan next steps, and execute tasks autonomously. Complex workflows are managed by coordinating multiple agents, each specializing in different aspects of the process, which allows for adaptive, goal-based automation across various business functions.

Fluid AI supports voice interactions through SIP integration, allowing direct connection to existing phone numbers. It can authenticate callers, understand their needs, and execute relevant tasks, making enterprise operations more conversational and accessible. The platform also offers browser-based agents that can complete end-to-end tasks with precision, reducing the need for manual supervision. By consolidating multiple point solutions into a single adaptive interface, Fluid AI helps organizations reduce vendor complexity, streamline integration, and focus on innovation rather than administration. The platform is designed to work securely within existing IT environments, supporting sovereign enterprise intelligence and real-time collaboration.

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Website: fluid.ai

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