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- Launch Alive5 directly from your Dock or taskbar.
- Work without distractions in a dedicated window, separate from your browser tabs.
- Manage multiple Alive5 accounts and switch between them without logging out.
Alive5 is for sales, customer service, and support teams that want to manage customer conversations without relying on phone calls or separate messaging tools. It can enable business texting on compatible landline and VoIP numbers, so staff can send and receive texts while keeping their existing voice phone service. The shared inbox brings SMS, website live chat, and Facebook messages together, letting teams assign and route conversations, view message history, and reply from a desktop or mobile device. Teams can also send personalized bulk texts, schedule customer reminders, share files and links, and use automated replies or chatbot flows to handle common questions and collect lead details. Alive5 also offers AI chatbots that answer from a business’s approved website content and documents, with complex questions passed to staff. CRM connections, including Salesforce and Microsoft Dynamics 365, can help sales and support teams keep conversation details connected to customer records. It may suit organizations that need shared business texting, web chat, or automated customer responses; mobile phone numbers are not supported for its texting service.
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