MINT Service Desk is a service management solution to monitor, track, and exchange information about resources within your company and with outside vendors.
MINT Service Desk is a web-based application for service management, it is a multi-channel system that allows you to support your customers (internal or external) based on the service request they will send via email, portal, or any other communication channel supported by MINT Service Desk. A user-friendly ticketing system with a lot of integrated features from a fresh point of view.
The roadmap for MINT Service Desk includes new functionalities and ITSM features that are being developed and tested now, like:
* Service Desk and Ticketing System
* Asset Management
* Incident Management
* Problem Management
* Multichannel Communication
* Process Management
* IoT Asset Management
* Knowledge Management
* Reporting
Notă: WebCatalog nu este afiliat, asociat, autorizat, aprobat sau conectat oficial cu MINT Service Desk. Toate numele de produse, siglele și mărcile sunt proprietatea deținătorilor respectivi.