O Fullview permite co-navegação sem download para suporte ao cliente, oferecendo controle de tela, compartilhamento e análise de sessões de usuários.
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Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing.
Key Fullview benefits:
- Cut resolution time by leading customers directly on-screen with top-tier co-browsing
- Quickly identify bugs and issues by recording and analyzing user sessions
- Troubleshoot effortlessly with console logs, error data, and device details
- Leverage AI for insights like sentiment analysis and call summaries
Fullview integrates with tools like Intercom, Zendesk, and Salesforce for direct co-browsing from support tickets.
Trusted by fast-growing companies and Fortune 500s.
Other features:
- No-download co-browsing with chat, screen sharing, and annotation tools
- Schedule cobrowsing calls for later
- Inbound cobrowsing feature (users can request you start a session with them)
- Automatic detection of user frustration signals (like rage clicks)
- AI-generated transcripts and summaries
- Customizable privacy controls
Categorias: BusinessSoftware de repetição de sessãoSoftware de co-navegaçãoSoftware de suporte remoto
Aviso: A WebCatalog não é afiliada, associada, autorizada, endossada por ou de qualquer forma oficialmente vinculada a Fullview. Todos os nomes de produtos, logotipos e marcas são propriedade de seus respectivos proprietários.
