Capacity ialah platform automasi sokongan yang menggunakan AI untuk mengurangkan tiket, emel dan panggilan, menyediakan swa‑khidmat, bantuan ejen dan aliran kerja merentas chat, suara, web dan e-mel.
Tingkatkan pengalaman anda dengan aplikasi desktop untuk Capacity di WebCatalog Desktop untuk Mac, Windows.
Jalankan aplikasi dalam tetingkap tanpa gangguan dengan banyak ciri penambahbaikan.
Urus dan tukar antara beberapa akaun dan aplikasi dengan mudah tanpa menukar pelayar.
Every company has customers and employees who need support. As demands rise, so do the tickets, emails, and phone calls that need attention—creating a repetitive, expensive, and painful support process that leaves customers waiting and teams overwhelmed.
Capacity is a support automation platform that uses practical and generative AI to deflect tickets, emails, and phone calls—so your team can do their best work. We offer solutions for self-service, agent assist, and campaigns & workflows to over 2,000 companies worldwide.
Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform, powered by technology and talent from Cereproc, Denim Social, Envision, Linc, Lucy, LumenVox, SmartAction, and Textel.
Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. We’re proudly headquartered in St. Louis.
Penafian: WebCatalog tidak terafiliasi, berkaitan, diberi kuasa, atau disahkan oleh ataupun dalam apa jua cara yang berkaitan dengan Capacity. Semua nama produk, logo, dan jenama ialah hak milik pemilik masing-masing.
