Goodays

Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, its vision is to make commerce better for everyone—merchants and customers alike. Goodays helps a leading global brand deliver personal customer experiences at scale, without losing that welcomed human touch.

Its mission is to provide clients with a Customer Experience Management platform that makes it easier to have personal and human experiences at scale. Goodays ensures that you can spark real connections and engage in better, deeper, and more frequent experiences while keeping things simple so that you can focus on actioning the metrics that truly matter.

Its technology is used in 25 countries by over 150 of Europe's biggest companies, including Carrefour, Domino's, Credit Agricole, New Look, Leroy Merlin, and Jules. Goodays is present in more than 70,000 business locations and gives the entire organization, from c-suite to frontline, CX and insights teams the tools they need to bring value to the company and the customer.

Goodays turns customer feedback into better business. By adopting a company-wide customer-centric mindset, you can:

• Provide customers with more personal and human experiences
• Make front-line work more rewarding and essential
• Improve the connection with HQ by decreasing the gap between customer and strategy
• Its passionate international team can be found at offices in Paris, Lille, London, Spain, the Netherlands, and Japan.

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