Yelp Guest Manager

Yelp Guest Manager is a comprehensive tool designed to help restaurants efficiently manage their guest flow and enhance the dining experience. This platform allows guests to join a waitlist directly through various channels, including the Yelp app, Google search, or social media platforms. By integrating a "Join waitlist" button on Google My Business profiles, restaurants can streamline guest management and provide accurate wait time estimates, helping diners plan their visits more effectively.

Key features of Yelp Guest Manager include SMS notifications for guests on the waitlist, providing updates when they join and when their table is ready. The system also supports credit card holds to reduce no-shows and offers two-way texting for seamless communication with guests. Additionally, it accommodates seating policies and preferences, ensuring a personalized experience for diners. By leveraging these features, restaurants can optimize table utilization, improve operational efficiency, and foster a more engaging guest experience.