Calabrio
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Deepser
Deepser is an ITSM platform that manages business processes, support requests, and resources while ensuring customer satisfaction, compatible with ITIL and easily integrable.
BoldDesk
BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.
Fairmarkit
Fairmarkit is a cloud-based sourcing platform that automates procurement processes, optimizes supplier interactions, and provides data-driven insights for efficient purchasing.
myAskAI
AI customer support chatbot that answers questions from your help content and website, and hands off to human agents when needed.
Avo Assure
Avo Assure is a no-code test automation platform that enables users to create and execute tests across various technologies, streamlining the software testing process.
Vozy
Vozy is an AI voice platform that enables companies to automate customer interactions through voice assistants and conversational AI, enhancing customer experiences and reducing costs.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Aquant
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
APPSeCONNECT
APPSeCONNECT is an integration platform that connects business applications, facilitating data exchange and automating processes, particularly for SAP S/4HANA integrations.
DigitalGenius
DigitalGenius is an AI-powered platform that automates customer service for e-commerce, handling inquiries via various channels and providing 60+ pre-built use cases.
Logpoint
Logpoint is a security analytics platform that ingests and normalizes logs, detects threats, automates response, and helps meet compliance across cloud, hybrid and on-premises.
Apty
Apty is a cloud-based platform that enhances employee digital adoption through guided experiences and analytics, improving efficiency and productivity in enterprises.
Mavenoid
Mavenoid is an intelligent support platform that offers troubleshooting and remote support for products, helping businesses enhance customer service and manage inquiries effectively.
HaloCRM
HaloCRM is an omnichannel customer service software that manages customer interactions across various platforms to enhance communication and streamline support.
Boost.ai
Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.
Drift
Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.
FullStory
FullStory is a digital experience analytics platform that captures user behavior to help businesses improve website usability and understand user interactions.
Warmly
Warmly is a sales orchestration platform for SMB teams that connects with website visitors ready to convert, using data from various sales tools to identify opportunities.
Verint
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
DeepConverse
DeepConverse is an AI platform for automating customer service through chatbots, providing support 24/7 and integrating with various channels to enhance user experience.
Gladly
Gladly is a customer service platform that centralizes interactions across channels, enabling personalized support and improving customer satisfaction.
Enchant
Enchant is an AI-powered customer support platform that offers shared inboxes, knowledge bases, and live chat for teams to enhance customer interactions.
GoodTime
GoodTime automates interview scheduling and management while enhancing candidate and interviewer engagement for a streamlined hiring process.
Bloomreach
Bloomreach is a digital experience platform that enhances customer journeys for e-commerce through AI-driven search, content management, and marketing automation.
WorkSpan
WorkSpan is a platform that streamlines ecosystem business management, automating partner data access and improving reporting for partnerships and alliances teams.
Chameleon
Chameleon is a digital adoption platform that creates in-app guides, tours, and messaging to enhance user onboarding, engagement, and feature adoption without coding.
Session Rewind
Session Rewind records user sessions on websites and apps, allowing developers to replay interactions and identify usability issues for optimization.
Calix
Calix provides a cloud platform for broadband service providers to manage operations, enhance subscriber engagement, and offer various services efficiently.
BeyondTrust
BeyondTrust is a cybersecurity platform that secures privileged access, manages credentials, and detects threats across various IT environments.