Centriam
centriam.com
Centriam is a customer experience platform that helps B2C companies reduce churn, manage retention, and optimize customer relationships through analytics and integration.
Pobuca Experience Cloud
pobuca.com
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
Cinareo
cinareo.com
Cinareo is a SaaS app for efficient capacity planning in contact centers, enabling accurate resource management and financial analysis without relying on spreadsheets.
QStory
qstory.ai
QStory automates resource management in contact centers, enhancing agent schedules and improving service delivery based on real-time demand and staff availability.
MiaRec
miarec.com
MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.
VIER
vier.ai
VIER is an app that enhances customer communication and business processes by integrating AI and human intelligence for efficient task management and improved user experience.
Ivinex
ivinex.com
Ivinex is a CRM software platform that integrates contact center functions, enabling efficient management of customer relationships and business operations.
ConnectPath
connectpath.cx
ConnectPath is an agent desktop tool for Amazon Connect call centers, allowing integration and activity reporting, designed for quick setup by system admins.
intalk.io
intalk.io
intalk.io is a customer interaction platform that enhances communication through quality monitoring and personalized service, improving customer satisfaction and loyalty.
Stylo
askstylo.com
Stylo is an AI assistant for Zendesk that helps support agents solve tickets faster by generating replies, translating messages, and automating responses.
Tattle
get.tattleapp.com
Tattle is a platform that collects customer feedback throughout their journey to improve guest satisfaction and operational performance in hospitality.
Anecdote
anecdoteai.com
Anecdote is an AI-driven platform for analyzing customer feedback, integrating insights, and identifying bugs to improve product and customer experience.
Unwrap.ai
unwrap.ai
Unwrap.ai is an AI-driven platform that analyzes customer feedback to provide insights for product development, enhancing customer satisfaction and prioritizing feature improvement.
EdgeTier
edgetier.com
EdgeTier is an AI software that analyzes customer conversations in real-time, providing insights and tools to enhance team efficiency and improve customer experiences.
Séntisis
sentisis.com
Séntisis analyzes Spanish social media and internet conversations, offering insights tailored to various industries and regional nuances.
Wordnerds
wordnerds.ai
Wordnerds is a SaaS app that helps businesses analyze and understand unstructured text data from various sources like emails, reviews, and social media.
SemanticForce
semanticforce.ai
SemanticForce is a platform that integrates media intelligence, e-commerce, and customer service, offering analytics, sentiment analysis, and monitoring across various channels.
Gridspace
gridspace.com
Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.
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