Page 17 - Top Verint Alternatives

UserVoice

uservoice.com

The ultimate tool for product discovery, UserVoice is platform designed to bridge the gap between product teams and their users. Offering a comprehensive feedback management system, UserVoice enables companies to collect, prioritize, and act upon user suggestions and insights. Through an intuitive interface, users can submit their thoughts, vote on existing ideas, and track the progress of suggestions, fostering transparency and trust between a brand and its clientele. Sophisticated analytics tools provide product teams with clear insights into what their customers truly desire, allowing them to make informed decisions and build products that resonate with their user base. UserVoice is not just about feedback; it's about building a better, more customer-centric product with the power of collective intelligence.

Refiner

refiner.io

Highly customizable in-product surveys that yield high response rates coupled with advanced user targeting for segmented & specific insights. Collect actionable insights from your SaaS users with simple and beautiful micro surveys. Refiner helps you understand who your users really are and how you can help them succeed. ↳ x4 higher response rate ↳ Advanced user targeting & reporting ↳ 1-click integrations with popular tools ↳ 14-day free trial ↳ No credit card required ↳ No hidden fees

Matilda Workspace

matilda.io

The All-New All-In-One Workspace for Modern Teams Embracing the concept of a unified workspace, Matilda brings a powerful suite of best-in-class apps together in one place, allowing teams across the globe to connect, create, coordinate, and delight their customers effortlessly. With its mission to simplify technology, Matilda empowers organisations to do more with less, making it an essential tool for startups to Fortune 500 companies alike. Key Features: -Powerful Apps Included: Matilda comes packed with a suite of powerful applications including Docs, Projects, Tables, Chat, Customers, and Copilot, ensuring that teams have all the tools they need to succeed. - Create with Ease: With Docs, teams can co-edit in real time, making document creation and coordination seamless. This feature aims to replace Google Docs, Notion, and Coda, by providing a more integrated and efficient experience. - Streamlined Project Management: Matilda's Projects feature allows for effortless management and tracking of every aspect of your projects. With capabilities like auto-scheduling, it's designed to replace tools like Jira, Trello, and Asana. - Advanced Data Management: Although Tables are coming soon, they promise to redefine data handling by syncing data from hundreds of sources or creating new collections, aiming to replace tools like Airtable, Notion, and Segment. - Seamless Communication: Chat brings all team communication into one place, integrated across projects, tasks, and docs, providing an alternative to Slack and MS Teams. - Customer Relationship Management: The soon-to-be-released Customers feature will allow teams to effortlessly track leads and manage customer interactions in one streamlined interface, aiming to replace Salesforce and Hubspot. - AI-Powered Assistance: Copilot offers custom AI assistants to help automate and streamline workflows, aiming to replace AI tools like ChatGPT and Google Bard. Conclusion: Matilda Workspace stands out as an all-encompassing solution that not only promises to streamline and simplify the way teams work but also embraces the future with its AI-powered capabilities and commitment to sustainability. Whether you’re managing projects, coordinating with your team, handling customer relationships, or leveraging AI for automation, Matilda Workspace provides an intuitive, powerful, and adaptable platform for every kind of team to thrive. Try Matilda today and experience the future of work, designed to help you deliver projects on time, every time.

Dubber

dubber.net

Dubber is the world’s Unified Cloud Call Recording & Voice AI solution for compliance and sales & service performance. Dubber’s fully compliant call recording solution can be switched on with a click, and is infinitely scalable in the Cloud - with no hardware required. Every call or conversation is captured automatically, stored securely in the Dubber Voice Intelligence Cloud, enriched with AI, and available instantly as a replay or insightful transcription, with real-time search, sentiment analysis, alerts & notifications.

Brand Analytics

brandanalytics.ru

Brand Analytics is a Social Media Monitoring and Analysis System. * Data acquisition from all sources, namely social networking sites, video hostings, map services, public channels and messenger chats, review websites, forums, blogs, marketplaces, online media, newspapers, magazines and federal channels. * All types of messages and data: message text, recognized picture texts, video transcripts, check-ins, stories. * High number of metrics and message attributes, coupled with configurable data-segmentation system, makes it possible to solve a widest range of problems, from reputation control and real-time marketing to in-depth research. * Automatic recognition of mentions sentiment with 85-90% accuracy. Machine-learning algorithms categorize messages, identify media-space trends, aggression, recognize texts in images, etc. * Configurable alert messages via mobile app, Telegram or email. * High level of automation for quick analytics: automated tagging, trend detection, personalized reports, filtration of various kinds of spam and irrelevant messages. * Simple and user-friendly interface makes preparing most complex analytic reports possible in minimal time. * Monitoring mentions by geo-tags and check-ins Sources. * Social networking sites: VK.com,OK.ru, Instagram,Facebook, Twitter, YouTube, etc. * Blogs, forums, review websites. * Telegram channels and public chats. * Mass media. * 40K sources.

TeleCMI

telecmi.com

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.

Onlypult

onlypult.com

Social media has become an important avenue for interacting with your fans and customers. People like to connect with your brand on another level because they want to feel like they're a part of your community. Did you know that people are on social media 1 in every 5 minutes? Don't miss out on capturing those new customers and keeping your existing ones! As a business owner, you're probably often too busy to keep up with social media posts. With Onlypult, save time you spend on SMM tasks — posting to all social media platforms (LinkedIn, Facebook, Instagram, TikTok, X (Twitter), Pinterest, YouTube, and 7 other platforms), analytics, multiple links, micro landing pages, web monitoring. All in one place. Give your customers an experience with your brand outside the store and make it easy on yourself.

Userback

userback.io

Introducing Userback, the leading user research platform for small teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem, start instantly with a code-free browser extension, perfect for internal QA and bug tracking. It’s the platform built to make small teams mighty

Onepilot

onepilot.co

Onepilot mission is to revolutionize how brands interacts with their customers by making Customer Care Outsourcing simple and flexible. We exist to provide customers with efficiency, transparency and reactivity in their relationships with top brands. From small businesses to blue chip companies, over 2 million end users contacted Onepilot over the past year, getting a qualitative, instant and 24/7 answer across all channels: mail, chat, phone, or social networks. Set up in 72 hours. Omnichannel. +200 clients in France, UK, Germany, Spain.

Zeda.io

zeda.io

Zeda.io is an AI-powered product discovery and strategy platform that helps product leaders identify problems to solve for customers, decide what to build next based on actionable product intelligence, and create product strategies to drive business outcomes. * Gather Customer Insights → Uncover problems to solve for customers. * Build with Product Intelligence → Decide what to build next and why. * Measure Strategy Impact → Create product strategies & measure outcomes.

DevRev

devrev.ai

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most — and creating a company-wide culture of product and customer-centricity. Unlike generic tools, DevRev took a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact — with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams. DevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest in the history of Silicon Valley. It is led by its co-founder and CEO, Dheeraj Pandey, who was previously the co-founder and CEO of Nutanix, and by Manoj Agarwal, DevRev's co-founder and former SVP of Engineering at Nutanix. DevRev is headquartered in Palo Alto, California, and has offices in seven global locations.

Squeaky

squeaky.ai

The privacy-first customer insights platform. Squeaky helps you grow your business, by building better digital experiences. Our all-in-one tool includes analytics, session recording, feedback and heatmaps.

Onepoint HCM

onehcm.com

Replace Up To 8 Different Systems With One Platform and Unify Your Workforce. OnePoint Human Capital Management is an all-in-one HCM solution perfect for growing companies to recruit, engage, empower and retain employees throughout the employment lifecycle. Our HCM platform and dedicated support team enables our clients to configure more automated and streamlined processes in a truly single-database solution. With our unified suite of HCM applications, automate manual HR/payroll processes, consolidate systems, and deliver a unified employee experience to improve engagement, communications and compliance.

Cocoom

cocoom.com

Your internal communication integrated in Teams. Cocoom is an internal communication sharing tool that helps teams to better collaborate.

PerformYard

performyard.com

Painless 360 Reviews- PerformYard is simple and flexible for HR and a snap for employees. You can streamline your existing 360 review process or build out a new 360 strategy. PerformYard also supports continuous feedback, 360 reviews, annual reviews, project based reviews, recognition, client feedback, and other feedback so all your employee assessments can live in one place. Support is always free and unlimited. Manage your next 360 review cycle with just a few clicks.

Marchex

marchex.com

Marchex Marketing Edge delivers an easy-to-use conversational intelligence solution that reveals which marketing campaigns and channels are generating inbound calls and texts, what happened in those conversations, and enables data-driven decisions to improve digital marketing performance and maximize revenue. From call routing to call outcomes, Marchex Marketing Edge helps you optimize the value of every inbound call or text.

Javelo

javelo.io

Reinvent your teams' monitoring! Javelo helps you digitize and structure your HR processes, develop a strong feedback culture to build committed teams.

easiware

easiware.com

easiware is: * An ADVENTURE that began in 2008 around a simple idea: successful companies are those that take care of their customers; * An AMBITION: to offer all employees who deal with customers a 360° solution that helps them achieve their objectives and demonstrate their talent; * A DESIRE: to work with existing or future love brands - from all sectors - who invent, innovate and make the lives of their customers more beautiful through this extra soul that they provide on a daily basis. * AN OBSESSION: offering an all-in-one customer relationship management and personalization platform – simple, effective, connected, engaging and endearing – for users in customer service and brand marketing departments. * A (SU)VITAMINATED TEAM: Matthieu Bouteiller, Brendan Natral and more than 50 other enthusiasts who love doing useful and serious things without taking themselves seriously More than 500 sparkling brands around the world rely daily on the French “all-in-one” easiware platform to better support their customers, respond to them in a personalized way that meets their expectations, manage their satisfaction, and build loyalty. Among the brands that trust us: Galeries Lafayette, Caudalie, NUXE, Meetic, Promod, Petit Bateau, Nature & Découverte, Bonduelle, Michel et Augustin, la Gendarmerie Nationale, Engie, La Grande Récré, EFFIA Stationnement, SNCF, Florajet, Groupe Beaumanoir…

Syncly

syncly.app

Syncly is a customer feedback analysis platform for the Customer Experience / Support and the Product team. Backed by Y Combinator, SoftBank, 500 Global, and Rebel. Syncly empowers businesses to automatically categorize and analyze customer feedback using AI, providing a scalable solution for feedback management and enabling prioritization based on revenue impact.

Workforce

workforce.com

Everything you need for daily operations, backed by robust HR and payroll. Workforce.com is the HCM for hourly workers. Manage onboarding, schedules, attendance, timesheets, performance, tasks, and more, all in a single system. Through both a mobile app and a desktop portal, keep track of when and where employees work, labor costs, time-off, and engagement, all in real-time. Automatically generate and approve payroll-ready timesheets through a GPS-located mobile time clock. Use industry-leading AI to build and populate smarter schedules in a single click. With offices in the United States, the United Kingdom, Australia, Italy, Uruguay, and the Philippines, Workforce.com has 8,000+ customers worldwide and leads the market in providing modern workforce management solutions for the world’s most trusted brands.

Huggy

huggy.io

Automate your services and centralize them on a single platform. Create chatbots to respond at any time, avoid accumulating tickets, organize your contacts, and track the results.

Projectworks

projectworks.com

Projectworks is a business management platform designed to help professional & creative services businesses better manage their organizations in the areas of project management, project financials, and people management. Our core features include Resourcing, Forecasting, Invoicing, Timesheets, Expenses, Project Management, Project Burn, and Leave Booking. Projectworks is specifically designed for software firms, architects, engineers, and management consultants.

QuData

qudata.com

QuData's core areas of competency are Conversational AI (speech recognition, dialogue systems, voice assistants); natural language understanding; image analysis (image classification and segmentation, object/face detection); customer behaviour analysis. The company's team of programmers and data scientists successfully implemented a number of projects for its business partners. Qudata's researchers also work on innovative approaches to artificial general intelligence.

Socialinsider

socialinsider.io

Simplified and straightforward social media analytics for busy marketers. Socialinsider combines social intelligence, analytics, benchmarking and listening into one single platform. Optimize your social media strategy. Get advanced analytics and in-depth listening insights. Level up your social media strategy with competitors' insights data, benchmarks, social media campaigns performance reports, and analytics. Complete your reporting with competitive insights, benchmarks and content analysis. With Socialinsider you can: * Get competitive insights & data * Measure social media campaigns performance * Tag & group social media content * Get analytics and reports for social media Premium social media analytics & reports for these platforms: - TikTok - LinkedIn - Instagram - Facebook - Twitter - YouTube

Tubular Labs

tubularlabs.com

Tubular Labs, the social video intelligence company, is the only solution to provide a unified view of the content, interests and behaviors of audiences across YouTube, Instagram, Facebook, Twitch, and more. With people presence across the United States, United Kingdom, Ukraine, and Singapore, Tubular powers agencies, brands and media companies to make efficient decisions that grow their business. Tubular uses AI, machine learning and human analysis to see what no one else sees across 7.5 billion videos (and counting), more than 100,000 categories and over 15,000 creators. Trusted by some of the biggest brands in the world, Tubular is the only company that is a member of the YouTube Measurement Program and a Facebook Measurement Partner.

Marvin

heymarvin.com

Hi, hello, so nice to meet you. We're Marvin, a qualitative data analysis platform & research repository designed that helps you centralize all customer knowledge & design user-centric products. Powered by advanced AI, we automate the tedious parts of research so you’re free to organize, analyze, uncover and share rich user insights. Visit heyMarvin.com to book a demo and see the new features our customers are calling “super-impressive — a HUGE shift in the UX research field.”

NodeBB

nodebb.org

NodeBB is the next generation community forum platform. Built on open source software, we've helped hundreds of companies engage their customers.

Webex Events

socio.events

Webex Events (formerly Socio) is an end-to-end event management platform powering immersive, intuitive, and inclusive virtual, hybrid, and in-person events. Raise the bar with event apps, flexible registration, check-in and badge printing, lead retrieval, and live streaming technology. Webex Events blends flexibility with ease of use so organizers can host engaging events that support their goals, no matter the type of event or organization. Learn more at socio.events

Browsee

browsee.io

Browsee - Stop Guessing , Start Acting ✔ AI Tags on sessions - With 5% of sessions, understand 100% of user issues ✔ Page Story - Get actionable insights to improve your landing pages ✔ User Board - Identify users to analyze engagement and understand their problems. Get direct session URLs in your chat tools! ✔ Add Your Own Graphs - Quick analytics for Clicks, Pages, Segments, and Referrals. ✔ Create Funnels and Segments on User Actions - No code required ✔ Limited Recordings for Safety and Pricing - Pick and Choose what to record and what not to record ✔ Free forever plan

UXCam

uxcam.com

UXCam is an all-in-one mobile app analytics platform that enables businesses to understand user behavior. UXCam started as a session replay and heatmap solution, but we realized that there are a lot of questions that qualitative data alone can't answer. So we combined the granularity of qualitative data with the impact of quantitative data. With UXCam, you can create funnels, retention charts, and dashboards to see what percentage of people are dropping off at each stage. Once you see a drop-off, you can zoom in and look at the recordings and heatmaps to understand why it happened. Book a free & quick demo on the UXCam website to learn more.