Voice over Internet Protocol (VoIP) software leverages an IP network to transmit phone calls seamlessly, eliminating the need for an additional telephone network. It serves as a modern version of PBX (Private Branch Exchange), a term referring to private telephone networks within organizations. VoIP providers offer various types of PBX, such as hosted PBX, virtual PBX, and cloud PBX, with differences primarily in the level of user maintenance required. The hardware requirements for VoIP solutions can vary. Some providers mandate the use of their specific phone systems, while others are compatible with any proprietary VoIP phone. Additionally, some VoIP providers offer a solution called softphone, which allows users to make calls using their personal cell phone, either as a supplement to or instead of a traditional PBX. VoIP capabilities are also integrated into other types of communication software. For instance, the voice component in video conferencing software is enabled by VoIP. However, VoIP providers offer internet-based call connectivity independently of video messaging services or other communication platforms. VoIP is a key feature of UCaaS (Unified Communications as a Service) software and contact center infrastructure software. Many UCaaS solutions include both softphone and PBX options within their offerings.
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Fuze
fuze.com
Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.
Clearfly
clearfly.net
Clearfly offers voice and messaging applications for businesses, enabling visual voicemail and mobile deskphone functionality.
Gradwell
gradwell.com
The Gradwell app offers cloud communication solutions, including hosted telephony, SIP, and business connectivity for businesses.
Cytracom
cytracom.com
Cytracom offers cloud-based VoIP and unified communications solutions for businesses, focusing on security, scalability, and compliance for managed service providers and SMBs.
Truly
truly.co
Truly automates data entry in Salesforce by capturing all activity data and enriching it with AI, providing insights and analytics for sales processes.
Bandwidth
bandwidth.com
Bandwidth is a communications platform that helps enterprises deliver integrated global communication experiences reliably and efficiently.
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