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A Customer Information System (CIS) is a critical software tool used by utility companies to manage customer data, billing, and service requests. It serves as the backbone for customer interactions and operational efficiency, enabling utilities to deliver better services and maintain strong customer relationships. The new generation of utilities’ customer information system (CIS) delivers more agile CIS, as opposed to legacy CIS, to better meet the needs of the modern consumer, optimize customer relationships, and provide flexible billing and invoicing capabilities.
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Salesforce
salesforce.com
Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.
Ziptility
ziptility.com
Bynry
bynry.com
Bynry offers an AI-driven SaaS platform, SMART360, enabling utility companies to manage electricity, gas, and water supply efficiently through digitized operations.
VertexOne
vertexone.net
VertexOne is a cloud-based SaaS app that enhances customer experience for utilities and energy providers through tools for customer management and operational efficiency.
PROS
pros.com
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sprypoint.com
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payitgov.com
Open Intelligence
openintl.com
Open Intelligence app helps telecom and utility providers with billing, customer care, mobile management, and metering through a comprehensive software solution.
Deepki
deepki.com
Deepki is an app that helps real estate companies monitor and improve energy efficiency and sustainability through data analytics and operational insights.
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