Guest Messaging: best apps and software

Guesty

Guesty is a property management platform for short-term rentals, offering tools for automated messaging, pricing, and centralized management across multiple booking sites.

Hostaway

Hostaway is a vacation rental management software that automates and streamlines property management across multiple platforms.

Hospitable

Hospitable is a property management app for short-term rental hosts that automates guest communication, booking management, and team coordination.

Breezeway

Breezeway is a property management platform that streamlines operations for short-term rentals and multifamily units, offering tools for coordination, communication, and reporting.

Lodgify

Lodgify helps manage vacation rentals by providing a platform to create websites, synchronize listings, and handle guest communications and reservations.

Besty AI

Besty AI is an AI tool for short-term rentals and hotels that automates guest communication, upselling, and operational tasks.

ProhostAI

ProhostAI automates guest communications and hosting tasks for vacation rental hosts, helping them to improve their hosting efficiency.

Akia

Akia is a hospitality platform that enhances guest experiences through personalized messaging, automated check-in processes, and targeted SMS marketing campaigns.

Canary Technologies

Canary Technologies provides a guest management platform for hotels, offering features like contactless check-in, guest messaging, and upselling tools to streamline operations.

Hostfully

Hostfully is a property management app for short-term rentals, offering tools for bookings, guest communication, pricing, and channel distribution.

Uplisting

Uplisting is a property management system for vacation rental owners, managing bookings, communications, and availability across multiple platforms.

HotelRunner

HotelRunner is a cloud-based platform that helps hotels and travel agencies manage bookings, marketing, and guest communications efficiently.

chatlyn

Chatlyn is an AI-based platform for automating customer communication across multiple channels, enhancing engagement, and providing analytics while being GDPR compliant.

STAY

The STAY app enhances hotel experiences with mobile check-in, real-time messaging, reservation management, local recommendations, and digital room controls.

Trellis

Trellis helps short-term rental managers coordinate guest communication, staff tasks, maintenance, cleaning, and owner updates from one platform with workflow automation and escalation.

iGMS

iGMS is a vacation rental management app that helps hosts manage properties across multiple platforms like Airbnb and Booking.com from a single interface.

Host Tools

Host Tools is a channel manager for short-term rental hosts, automating messaging, availability, pricing, and providing analytics to optimize property management.

Four Seasons

The Four Seasons app allows guests to communicate with hotel staff, manage their stays, and access services seamlessly during their visit.

Guest Guru

Guest Guru automates messaging and service requests for short-term rentals, enhancing guest interactions and providing insights for improved hospitality services.

GuestTouch

GuestTouch is a messaging platform for hotels, enabling guest communication, feedback management, and operational efficiency across all stages of the customer journey.

GuestReady

GuestReady is a property management app for short-term rentals that centralizes bookings, syncs calendars, automates guest messaging, and schedules cleaning and maintenance tasks.

Bookboost

Bookboost is a hotel management platform that streamlines guest communication and operations through a unified inbox and customer data integration.

HostAI

HostAI is a SaaS platform that automates guest services, team management, and marketing for vacation rentals, enhancing operational efficiency and customer experience.

RentalReady PMS

Property management system for short-term rentals that centralizes bookings, channel syncing, guest communication, payments, owner access, staff mobile app, tasks and analytics.

Concierge

The Concierge app enables event managers to send scheduled and two-way SMS messages to event guests.

Awaze Owner

Awaze Owner is a mobile app for property owners/managers to manage vacation rentals: view performance, handle bookings, rates, payments, guest check‑in/out, messaging and cleaning schedules.

HostBuddy

HostBuddy is an AI messaging tool for short-term rental hosts that automates guest communications, upsells, calendar updates and operations by integrating with major PMS/OTAs, 24/7.

HelloShift

HelloShift is a hotel operations app that improves communication, enables contactless check-in, and streamlines housekeeping management for better guest experiences.

GuestChat

GuestChat is an app for hotels that enables 24/7 communication between guests and staff, streamlining requests and enhancing the overall guest experience.

HiJiffy

HiJiffy is an AI communications platform for hotels that automates guest interactions, enhances service quality, and streamlines operations to boost direct bookings.

Smartness

Hospitality software for hotels and rentals that manages bookings, pricing, guest messages, payments, housekeeping, and channel distribution with AI automation.

Runnr.ai

WhatsApp-based AI assistant that automates hotel guest FAQs and requests, provides tailored recommendations, and promotes services (e.g., breakfast, late check-out) to improve operations and revenue.

RealtyCalendar

Property management app for short-term rentals that centralizes bookings, availability, pricing, guest communication, payments, and channel synchronization.

Opally

AI platform for hotels that manages guest inquiries by email, chat, voice, and messaging with replies based on hotel data and system integrations.

Guestara

Guestara is a hospitality guest management app for messaging, mobile check-in/out, upselling, payments, and review handling.

ConduitAI

ConduitAI captures missed calls and handles guest messaging and phone calls for short‑term rentals and hotels, qualifying leads, automating responses and upsells, and sending opportunities to your inbox.