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Top Guest Messaging Software - United States
Guest messaging software enables hotel operators and staff to create a personalized communication channel with individual guests for notifications, instructions, and services. These tools enhance guest experiences and streamline staff workflows through timely messaging and responses. Hotel receptionists and concierge attendants use guest messaging platforms alongside traditional phone systems, ensuring relevant information reaches hotel managers, housekeeping, and room service as needed. When utilized effectively, these tools can significantly reduce phone call volume, ensure prompt handling of guest complaints or requests, and generally enhance customer service. Typically, guest messaging platforms deliver messages via SMS, though they may also utilize email or mobile applications. Some platforms integrate features from video conferencing or live chat software to facilitate more interactive communication between guests and hotel staff. These solutions may be part of comprehensive hotel management systems or can be integrated with existing systems for a seamless user experience. In certain cases, guest messaging products link with hotel reservation and payment systems, allowing guests to modify their bookings without visiting the front desk. Additionally, these platforms may incorporate proactive notification features and feedback management tools to send timely updates and satisfaction surveys to guests.
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Canary Technologies
canarytechnologies.com
Easy, intuitive, and secure hotel solutions transforming the hospitality industry. Canary's solutions help hoteliers streamline their operations, increase revenue, and improve the guest experience. Get your property activated on Contactless Check-In™ today and join thousands of properties that partn...
Trumpia
trumpia.com
Trumpia is an online multi-channel marketing and messaging software provider, offering mobile marketing, email marketing, voice broadcast, instant messaging, and social media marketing tools for businesses, non-profit organizations, and various types of membership organizations.Trumpia was ranked 46...
Whistle
trywhistle.com
Whistle is ranked #1 out of 40+ platforms in the world and the only platform that's achieved Amazon's Travel & Hospitality Competency. Whistle's all-in-one contactless messaging platform is trusted by 10,000+ hoteliers from big brands to independent boutiques around the world. Whistle offers instant...
Touch Stay
touchstay.com
Touch Stay digital guidebooks offer an easy-to-use, eco-friendly alternative to outdated printed guest information manuals. Loved by operators and guests worldwide, Touch Stay digital guidebooks are quick and easy to create, fully-customisable to your brand colours, logo and content, and super-intui...
Glowing.io
glowing.io
Unified, enterprise messaging platform for leading brands of the world. Glowing enables leading global brands and their customers to text message with each other via existing popular mobile messaging platforms. Our solution allows for brands to appeal to millennials (and other digital travelers) as...
GuestTouch
guesttouch.com
GuestTouch is an all in one messaging platform that helps properties of all sizes connect with guests, deliver the best guest experiences, and drive more sales. Communicate with customers at all stages of their journey; from research/booking, pre-arrival, in-stay to post-stay. Not only you can conne...
Loopon
loopon.com
You can always do better if you truly listen to your guests Loopon is the post-stay analysis tools for the hospitality industry. Higher guest satisfaction leads to increased revenue and loyalty. The intuitive platform helps you understand guest feedback, enabling ongoing service improvement.
HiJiffy
hijiffy.com
HiJiffy is an AI-powered communications platform designed to help hotels increase direct bookings and improve customer care. HiJiffy solution centralizes, automates and measures all customer care activities for hotels by integrating cutting-edge technology in a simple, reliable and robust platform. ...
GuestLabs
guestlabs.com
GuestLabs is a comprehensive suite of AI-powered tools designed to streamline guest engagement for short-term rental hosts, property managers, and hotels. It seamlessly integrates with popular property management systems (PMS), automating guest messaging, check-in and check-out processes, task track...
Guest Guru
guestguru.ai
GuestGuru is an AI-powered service that automates guest messaging for short-term rentals. It manages guest messages, responds to common inquiries, and alerts hosts to important issues. The AI learns over time, improving its responses and efficiency.
GuestChat
guestchat.com
Drive direct bookings on hotel website using automated chat capability. A concierge on your hotel webpage, who is awake 24/7 to answer questions about your property and helps get bookings.
Revinate
revinate.com
Revinate empowers hoteliers to connect with guests using our Guest Data Platform and guest communication solutions to drive direct revenue.
Oaky
oaky.com
Oaky is a hyper-personalised and automated upsell engine that helps hotels drive additional profit from their existing customers by delivering a superior guest experience. Browsing from best-selling upsell offers, hoteliers can add personalised guest-facing deals in a few clicks, and promote them th...
Akia
akia.com
Guest messaging for hospitality has never looked this good. Build personalized Mini Apps and send them to your guests instantly over text-messaging.
HelloShift
helloshift.com
Transform your hotel into a digital hotel. Enable contactless checkin and texting for guests, empower staff with staff collaboration, and schedule room cleaning efficiently.
RMS Cloud
rmscloud.com
RMS Hotel is a cloud-based property management and reservation system for service accommodation businesses that allows you to manage reservation management efficiencies and bookings via real-time online bookings and channel management integration. With 35+ years of experience in hospitality technolo...
Howazit
howazit.com
At Howazit we help organizations of all types, sizes, and industries meet customer expectations and walk them through their journey, by enabling simple and, most importantly, relevant communication. Our marketing and operations solutions enable you to interact with customers at relevant touchpoints,...