Customer Service Automation - Top Apps & Software

Capri

Capri is an AI-powered app that answers customer inquiries and manages appointment bookings for users and their clients.

BotsCrew

BotsCrew is a chatbot platform that automates customer interactions across various messaging channels, offering easy management, analytics, and integration with existing systems.

Splutter AI

Splutter AI is a no-code platform for creating customizable AI chatbots that automate support, marketing, and sales for businesses.

Ordemio

Ordemio is an AI chatbot that automates customer support, lead generation, and onboarding, providing 24/7 assistance on websites and social media.

Newton

Newton allows users to create custom AI assistants without coding, enabling automated customer support, knowledge sharing, lead capture, and appointment scheduling.

DialZara

DialZara is an AI service that creates virtual receptionists to manage business calls, offering call routing, message taking, and automated responses 24/7.

ChatSMB

ChatSMB is an AI chatbot for websites that provides customer support and helps increase business availability around the clock.

QuickCEP

QuickCEP is an AI-based platform that enhances customer engagement by providing chatbots for support, product recommendations, and communication integration for businesses.

Jetlink

Jetlink is an AI-powered messaging platform that enhances customer communication for businesses through real-time, personalized interactions across various channels.

Alendei

Alendei is an AI-driven platform for customer engagement, allowing businesses to manage communications across social channels and automate support via chatbots.

Formilla

Formilla is a customer messaging platform that combines live chat, email, and in-app messaging tools for sales, marketing, and support.

Deskhero

Deskhero is an app that automates help desk tasks, improving customer support through AI responses, ticket management, and customizable workflows.

Flow XO

Flow XO is a chatbot development platform that enables businesses to create automated bots for customer support and engagement without coding skills.

Futr

Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.

Brainfish

Brainfish is an AI-powered help center that provides instant answers to customer questions, enabling self-service and improving customer support efficiency.

owni.chat

AI shopping assistant and live chat for websites that answers questions from business content, helps shoppers find products, captures leads, and connects them with support teams.

eReceptionist

Business phone app that lets companies make/receive VoIP calls, texts and video, manage voicemails, IVR routing, transcriptions, scheduling, recordings and CRM integration.

1mind

1mind deploys AI virtual agents with voice and face to handle sales and support tasks—qualifying leads, joining calls, running demos, and integrating with existing workflows.

Klariqo

Deploy an AI voice and chat assistant in minutes to handle 24/7 calls and website chat, auto-book appointments, capture leads, transcribe conversations, provide CRM, calendar and analytics with human handoff.

Helorix

Helorix AI provides a chatbot for businesses to automate customer support, increase sales, and reduce costs, available for a one-time payment.

CXWizard

WhatsApp chatbot for small businesses that automates 24/7 customer service: replies, orders, bookings, voice notes, and multilingual chats.

Doko

Doko provides customizable AI chatbots for businesses to automate messaging, offer real-time assistance, and integrate with websites and desktop workflows.

Heep

Automates customer support by answering FAQs and handling bookings and calls 24/7 via WhatsApp, Instagram and Messenger.

Botbyte AI

Create and deploy custom chatbots using OpenAI Assistant on websites to provide 24/7 customer interaction and collect leads. Freemium plan available.

Mando AI

Mando AI provides customizable AI support solutions for SMEs, enhancing customer service with tailored personas, multi-brand management, and performance analytics.

Word WandAI

Word WandAI is an AI tool that automates drafting responses for Zendesk support tickets and translates messages to enhance customer service efficiency.

Pluno

Pluno is a customer support platform that automates workflows, manages inquiries, and enhances collaboration to improve efficiency and customer satisfaction.

Ringly.io

Ringly.io is an AI platform that automates customer support, cart recovery, and product recommendations for online stores, enhancing e-commerce operations.

KayeAI

KayeAI provides an AI assistant that resolves 70% of customer inquiries instantly, improving support efficiency and customer satisfaction.

NLPearl

NLPearl.AI offers customizable AI phone agents for customer service, managing calls efficiently and enhancing interactions across various industries.

YourCX

YourCX offers tools for customer experience research and analytics, helping businesses analyze feedback and optimize interactions across online and offline channels.

Alivo

Alivo automates customer communications for home service companies, improving lead capture, conversion, and customer satisfaction through AI-powered chat.

Whelp

Whelp is an app that uses AI chatbots and omnichannel messaging to reduce customer wait times by 60%, while providing advanced reporting for performance tracking.

Pulsedesk

Pulsedesk is a helpdesk app that consolidates customer requests from multiple channels, providing tools for management, automation, and analytics in a single interface.

Parloa

Parloa is a conversational AI platform that automates customer service interactions across multiple channels, improving efficiency and enhancing customer experiences.

Issuetrak

Issuetrak is an issue-tracking software that helps businesses manage support requests, automate workflows, and streamline resolution processes across various industries.

Stylo

Stylo is an AI assistant for Zendesk that helps support agents solve tickets faster by generating replies, translating messages, and automating responses.

HiJiffy

HiJiffy is an AI communications platform for hotels that automates guest interactions, enhances service quality, and streamlines operations to boost direct bookings.

Activengage

Activengage is a platform that enhances customer engagement through live chat, automation, and analytics, helping businesses connect with customers across multiple channels.

Receptive AI

Receptive AI is a feedback platform that facilitates anonymous, real-time communication to improve workplace inclusion and safety.

BotGenuity

BotGenuity is an AI chatbot platform that helps users create and deploy chatbots for customer service automation and personalization.

NovelVox

NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.

SiteSpeakAI

SiteSpeakAI is a no-code AI chatbot builder that customizes chatbots using your content to assist visitors on your website with real-time responses.

Neexa AI

Neexa.AI is an AI sales assistant that responds to customer inquiries 24/7 across multiple platforms, collects contact information, and provides performance statistics.

ChatPuma

ChatPuma is a no-code AI chatbot builder that automates customer service and support, enabling personalized interactions and 24/7 availability for businesses.

Reply Hub

Reply Hub is an AI tool for automating and personalizing responses across digital channels, improving customer service efficiency and engagement.

Inbenta

Inbenta is a conversational AI platform that automates customer service, IT helpdesk, marketing, and HR, providing tools like chatbots and knowledge management.

Algomo

Algomo is an AI-powered platform that automates customer support via customizable bots, improving efficiency and satisfaction while reducing manual tasks.

BotSpice

BotSpice allows users to create custom WorkBots for skills development, stakeholder engagement, and process automation with backend system integration via API.

BotDistrikt

BotDistrikt is a platform for creating customizable AI-powered chatbots for businesses, facilitating customer interactions across multiple channels with human support options.

arabot

Arabot is a no-code chatbot platform for businesses to automate customer interactions and service fulfillment across multiple channels.

Thinkstack

Thinkstack is a platform for building AI chatbots that integrate with businesses' websites, support multi-language interactions, and offer customizable features for user engagement.

CommBox

CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.

Lovage

Lovage creates automated virtual receptionists to handle customer inquiries, appointment bookings, and support via phone, text, or social media, reducing the need for human receptionists.

babelforce

babelforce is a voice platform that integrates agents and automation, enabling businesses to automate tasks, deploy VoiceBots, and enhance customer service operations.

Arsturn

Arsturn AI is a no-code chatbot builder that allows businesses to create custom ChatGPT chatbots for instant customer support and engagement on their websites.

mottle

Mottle is a no-code platform for creating custom AI chatbots that provide 24/7 customer support on websites, enhancing customer service without coding requirements.

Evoriqa

Evoriqa creates an AI support agent from your website and manages customer conversations across chat, email, WhatsApp, SMS, and other channels from one knowledge base.

Conecto

Conecto combines live chat, AI support, shared inbox, CRM, ticketing, knowledge base, and analytics to help teams manage customer conversations and automate routine support.

SnobBots

AI platform for chatbots, website analysis, SEO content, lead capture, WhatsApp integration, and customer support, with white-label tools for agencies managing multiple clients.