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Supora is a customer support platform designed for startups and small teams that handle support primarily through email. It turns inbound support email into threaded conversations, helping teams manage customer requests in a shared inbox with clearer organization and visibility. The app focuses on simplifying email-based support rather than adding complex help desk workflows or chatbot builders.
Key features include a shared inbox for team collaboration, automatic threading to group replies into the right conversations, and auto-categorization to sort messages such as billing issues, bugs, and general questions. Supora also provides email notifications for new conversations and customer replies, along with spam filtering to help teams stay focused on relevant support tickets. The product is designed for straightforward setup and is aimed at teams that want a simple way to track, categorize, and respond to customer support email.
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