Little SaaS
Little SaaS is a communication app that enhances team collaboration through messaging, video calls, file sharing, and integration with productivity tools for small to medium-sized businesses.
Notiondesk
Notiondesk transforms Notion documents into a searchable help center, facilitating customer support and knowledge management with customization and multilingual support.
UseResponse
UseResponse is a customer support platform that integrates feedback, helpdesk, live chat, and knowledgebase tools to improve customer experience and engagement.
Vivantio
Vivantio is a service management app for B2B teams, offering ticket management, workflow automation, and a self-service portal for efficient incident resolution.
Fluid Topics
Fluid Topics is an AI-driven platform that organizes technical documentation and delivers it contextually across various channels for improved user self-service and support.
Neuron7.ai
Neuron7.ai uses AI to improve service resolution accuracy and efficiency by guiding users to resolve issues quickly within existing workflows.
livepro
livepro is a knowledge management app that provides centralized access to information, enhancing productivity and collaboration for employees and customers.
Turf
Turf is a community platform for SaaS companies, enabling user discussions, self-service support, and feedback through forums, knowledge bases, and events.
BOTWISE
BOTWISE is a knowledge base app that helps teams manage and find information quickly, reducing response times and improving customer service efficiency.
Guidejar
Guidejar is a SaaS tool for creating interactive product demos and guides, enabling users to record workflows and customize content for onboarding and support.
Auros
Auros captures and modularizes essential company knowledge, delivering it actively to improve technical decision-making and save time and resources.
Office Hours
Office Hours is a platform that connects clients with experts for 30 to 60-minute consultations, managing scheduling, compliance, and payment.
Idiomatic
Idiomatic is a customer intelligence platform that uses AI to analyze feedback, identify issues, and enhance support and product development through data insights.
Interactions
Interactions offers AI-powered virtual assistants to improve business-consumer communication, handle customer inquiries, ensure security, and automate tasks.
OvationCXM
OvationCXM is a platform that helps businesses manage customer experiences by centralizing data, automating tasks, and optimizing customer journeys for improved satisfaction.
Brightmetrics
Brightmetrics analyzes customer communication data from phone systems and contact centers, providing insights into call metrics and agent performance for better decision-making.
Magentrix
Magentrix is a platform for partner management and customer management, enabling onboarding, collaboration, support, and training through customizable portals.
OneHash
OneHash is a cloud-based CRM and ERP solution offering project management, help desk, and HCM services designed for small and medium-sized businesses.
HelpJuice
HelpJuice is a cloud-based knowledge management tool that helps businesses create and manage a centralized knowledge base for customer support and team collaboration.
Certainly
Certainly is an AI-driven platform that helps businesses create conversational chatbots for ecommerce, supporting over 14 languages and integrating with various business systems.
HelpLook
HelpLook is a knowledge management app that offers custom GPT chatbots for creating knowledge bases, blogs, and help centers with document-based AI search and multilingual support.
ProcedureFlow
ProcedureFlow is a cloud-based knowledge management app that helps organizations visualize and manage standard operating procedures with customizable guides and AI support.
Wannadocs
Wannadocs allows users to create public product documentation or internal knowledge bases using a user-friendly interface, available with a free 14-day trial.
NZ Leads
Automated lead response system that answers Yelp, Thumbtack and other leads instantly, runs automated follow-ups until contact, organizes conversations, notifies team members, and syncs with CRMs.
PHPKB
PHPKB is a knowledge management software that enables teams to create and manage knowledge bases, documentation, and self-service resources for improved information sharing.
SuccessKPI
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
Happitu
Happitu is a speech analytics platform that analyzes customer interactions and provides insights to improve service team performance and customer experience.
Sentiment
Sentiment Omnichannel is a messaging platform for enterprise contact centers that supports multiple channels and offers chatbot and agent routing features.
solvpath
Solvpath automates customer support for e-commerce, helping manage inquiries like order changes, cancellations, and troubleshooting through an easy-to-use visual ticket system.
Registria
Registria is an app that helps brands manage customer relationships and enhance the ownership experience of their products through data-driven solutions.
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